technical specifications DODGE DURANGO 2020 Owners Manual

TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
11
1 INTRODUCTION .............................................................................................................................. 9
2 GETTING TO KNOW YOUR VEHICLE ..................................................................................12
3 GETTING TO KNOW YOUR INSTRUMENT PANEL ....................................................... 95
4 SAFETY ......................................................................................................................................... 122 5 STARTING AND OPERATING ............................................................................................... 184
6 IN CASE OF EMERGENCY ..................................................................................................... 261 7 SERVICING AND MAINTENANCE ...................................................................................... 294
8 TECHNICAL SPECIFICATIONS ............................................................................................350
9 MULTIMEDIA ............................................................................................................................... 361
10 CUSTOMER ASSISTANCE .................................................................................................... 444 11 INDEX .............................................................................................................................................448

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7
RAISING THE VEHICLE ..................................... 327
TIRES ................................................................... 327 Tire Safety Information .............................327Tires — General Information .....................335Tire Types ...................................................339
Spare Tires — If Equipped ........................ 340Wheel And Wheel Trim Care ...................342Tire Chains and Traction Devices —
Non-SRT .....................................................343 Tire Chains and Traction Devices —
SRT .............................................................344 Tire Rotation Recommendations .............344
DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES ................... 344
Treadwear .................................................. 345Traction Grades .........................................345
Temperature Grades .................................345
STORING THE VEHICLE ..................................... 346
BODYWORK ........................................................ 346
Protection From Atmospheric Agents ......346Body And Underbody Maintenance ..........346
Preserving The Bodywork ..........................347
INTERIORS ......................................................... 348
Seats And Fabric Parts .............................. 348
Plastic And Coated Parts ...........................348
Leather Parts .............................................349Glass Surfaces ..........................................349
TECHNICAL SPECIFICATIONS
IDENTIFICATION DATA .......................................350
Vehicle Identification Number .................. 350
BRAKE SYSTEM .................................................. 350
WHEEL AND TIRE TORQUE
SPECIFICATIONS ............................................... 350
Torque Specifications ................................ 350
FUEL REQUIREMENTS ......................................351
3.6L Engine ................................................ 351
5.7L Engine ................................................ 351
6.4L Engine ................................................ 352
Reformulated Gasoline .......................... 352Materials Added To Fuel .......................... 352Gasoline/Oxygenate Blends .................... 353
Do Not Use E-85 In Non-Flex Fuel
Vehicles ...................................................... 353 CNG And LP Fuel System Modifications... 353
MMT In Gasoline ........................................ 353
Fuel System Cautions................................ 354
Carbon Monoxide Warnings ..................... 354
FLUID CAPACITIES — NON-SRT ........................355
FLUID CAPACITIES — SRT ................................. 356
FLUIDS AND LUBRICANTS — NON-SRT ........... 357
Engine ........................................................ 357
Chassis ....................................................... 358
FLUIDS AND LUBRICANTS — SRT .................... 359
Engine ........................................................ 359
Chassis ...................................................... 360
MULTIMEDIA
UCONNECT SYSTEMS ........................................ 361
CYBERSECURITY ................................................ 361
UCONNECT SETTINGS ....................................... 362Customer Programmable Features —
Uconnect 4 Settings .................................. 363 Customer Programmable Features —
Uconnect 4C/4C NAV Settings ................. 377
SAFETY AND GENERAL INFORMATION .......... 394
Safety Guidelines....................................... 394
UCONNECT 4 WITH 7-INCH DISPLAY .............. 395
Introduction................................................ 395
Radio Mode ................................................ 396
Media Mode ............................................... 404
Phone Mode............................................... 411
STEERING WHEEL AUDIO CONTROLS ............ 423
Radio Operation......................................... 423Media Mode ............................................... 423
IPOD®/USB/MP3 CONTROL —
IF EQUIPPED ....................................................... 424
Connecting The AUX Audio Input Or
External USB Device .................................. 424 Using This Feature..................................... 424
Second Row USB Charging Port ............... 425

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GETTING TO KNOW YOUR VEHICLE69
AUTOMATIC TEMPERATURE CONTROL
(ATC)
Automatic Operation

1. Push the AUTO button on the front
Automatic Temperature Control (ATC)
Panel and the word “AUTO” will illuminate
in the front ATC display, along with two
temperatures for the driver and front
passenger. The system will then automat -
ically regulate the amount of airflow.

2. Adjust the temperature you would like the system to maintain, by adjusting the driver,
passenger, and rear temperatures. Once
the desired temperature is displayed, the
system will achieve and automatically
maintain that comfort level.
3. When the system is set up for your comfort level, it is not necessary to change the
settings. You will experience the greatest
efficiency by simply allowing the system to
function automatically. NOTE:
It is not necessary to move the temperature
settings. The system automatically adjusts the
temperature, mode and fan speed to provide
comfort as quickly as possible.
To provide you with maximum comfort in the
automatic mode, during cold start-ups, the
blower fan will remain on low until the engine
warms up. The fan will engage immediately if
the Defrost mode is selected, or by changing the
front blower knob setting.
Manual Operation Override
This system offers a full complement of manual
override features. The AUTO symbol in the front
ATC display will be turned off when the system
is being used in the manual mode.
NOTE:
The system will not automatically sense the
presence of fog, mist or ice on the windshield.
Defrost mode must be manually selected to
clear the windshield and side glass.
OPERATING TIPS
NOTE:
Refer to the chart at the end of this section for
suggested control settings for various weather
conditions.
Summer Operation
The engine cooling system must be protected
with a high-quality antifreeze coolant to provide
proper corrosion protection and to protect
against engine overheating. A solution of 50%
OAT (Organic Additive Technology) coolant that
meets the requirements of FCA Material
Standard MS.90032 and 50% water is
recommended. Refer to “Fluids and Lubricants”
in “Technical Specifications” for proper coolant
selection.
Winter Operation
Use of the Air Recirculation mode during Winter
months is not recommended because it may
cause window fogging.
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282IN CASE OF EMERGENCY
9. Finish tightening the lug nuts. Push down on
the wrench while at the end of the handle
for increased leverage. Tighten the lug nuts
in a star pattern until each nut has been
tightened twice. Refer to “Wheel and Tire
Torque Specifications” in “Technical
Specifications” for proper lug nut torque. If
in doubt about the correct tightness, have
them checked with a torque wrench by an
authorized dealer or at a service station.
10. Push out the small center cap using the jack tool from inside the aluminum road wheel
and position the wheel behind the rear
bumper with the protective plate facing
outward.

Installing Protective Plate On Damaged Wheel
NOTE:
The plastic plate will prevent the road wheel
from being scratched when sliding it under the
vehicle.
11. Insert the two long tubes on the plastic
protective plate in the lug holes of the road
wheel. Push the end of the winch’s cable,
spring, steel sleeve and stamped cone
shape wheel plate though the road wheel
and protective plate.

Installing Winch

12. Slide the road wheel on the ground using the protective plate until it is directly under
the winch and between the rear bumper
and exhaust system heat shields. Raise the tire by turning the lug wrench on
the winch extension clockwise until it
clicks/ratchets three times to make sure
the cable is tight.

Wrench Rotation
Road Wheel Installed In Spare Location

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IN CASE OF EMERGENCY283
NOTE:
Double check to ensure the tire is snug against
the underbody of the vehicle. Damage to the
winch cable may result if the vehicle is driven
with the tire loose.
13. Lower the jack to the fully closed position.
Return the tools to the proper positions in
the tool bag. Fold the flap on the tool bag
under the tools and roll the tools in the bag
underneath the others. Use the hook and
loop fasteners to secure the tool bag to the
jack with the lug wrench on the forward side
of the jack. Expand the jack on the bracket
by turning the thumb screw clockwise until
it is tight to prevent rattles.
14. Reinstall the plastic plug into the floor of the cargo area. Roll up and store the Jack, Tool
Kit and Tire Changing Instructions. Reinstall
the cover for the jack in the rear storage bin. 15. Have the aluminum road wheel and tire
repaired as soon as possible and properly
secure the spare tire, jack and tool kit.
ROAD TIRE INSTALLATION

1. Mount the road tire on the axle.

2. Install the remaining lug nuts with the cone shaped end of the nut toward the wheel.
Lightly tighten the lug nuts. 3. Lower the vehicle to the ground by turning
the jack handle counterclockwise.
4. Refer to “Wheel and Tire Torque Specifi -
cations” in “Technical Specifications” for
proper lug nut torque.
5. After 25 miles (40 km), check the lug nut torque with a torque wrench to ensure that
all lug nuts are properly seated against the
wheel.
JUMP STARTING
If your vehicle has a discharged battery, it can
be jump started using a set of jumper cables
and a battery in another vehicle, or by using a
portable battery booster pack. Jump starting
can be dangerous if done improperly, so please
follow the procedures in this section carefully.
CAUTION!
The winch mechanism is designed for use
with the jack wrench extension tool only. Use
of air wrench or power tool may damage the
winch.
WARNING!
A loose tire or jack thrown forward in a
collision or hard stop, could endanger the
occupants of the vehicle. Always stow the jack
parts and the spare tire in the places
provided.
WARNING!
To avoid the risk of forcing the vehicle off the
jack, do not tighten the wheel nuts fully until
the vehicle has been lowered. Failure to
follow this warning may result in serious
injury.
WARNING!
Do not attempt jump starting if the battery is
frozen. It could rupture or explode and cause
personal injury.
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322SERVICING AND MAINTENANCE
If any coolant is needed to be added to the
system please contact an authorized dealer.
If the engine coolant (antifreeze) is dirty or
contains visible sediment, have an authorized
dealer clean and flush with OAT coolant
(antifreeze) (conforming to MS.90032).
Refer to the “Maintenance Plan” in this section
for the proper maintenance intervals.
Selection Of Coolant
Refer to “Fluids And Lubricants” in “Technical
Specifications” for further information.
NOTE:
Mixing of engine coolant (antifreeze) other
than specified Organic Additive Technology
(OAT) engine coolant (antifreeze), may result
in engine damage and may decrease corro -
sion protection. Organic Additive Technology
(OAT) engine coolant is different and should
not be mixed with Hybrid Organic Additive
Technology (HOAT) engine coolant (anti -
freeze) or any “globally compatible” coolant
(antifreeze). If a non-OAT engine coolant (antifreeze) is
introduced into the cooling system in an
emergency, the cooling system will need to
be drained, flushed, and refilled with fresh
OAT coolant (conforming to MS.90032), by
an authorized dealer as soon as possible.
Do not use water alone or alcohol-based
engine coolant (antifreeze) products. Do not
use additional rust inhibitors or antirust prod
-
ucts, as they may not be compatible with the
radiator engine coolant and may plug the
radiator.
This vehicle has not been designed for use
with propylene glycol-based engine coolant
(antifreeze). Use of propylene glycol-based
engine coolant (antifreeze) is not recom -
mended.
Some vehicles require special tools to add
coolant properly. Failure to fill these systems
properly could lead to severe internal engine
damage.
If any coolant is needed to be added to the
system please contact an authorized dealer.
Adding Coolant
Your vehicle has been built with an improved
engine coolant (OAT coolant conforming to
MS.90032) that allows extended maintenance
intervals. This engine coolant (antifreeze) can
be used up to 10 years or 150,000 miles
(240,000 km) before replacement. To prevent
reducing this extended maintenance period, it
is important that you use the same engine
coolant (OAT coolant conforming to MS.90032)
throughout the life of your vehicle.
Please review these recommendations for
using Organic Additive Technology (OAT) engine
coolant (antifreeze) that meets the
requirements of FCA Material Standard
MS.90032. When adding engine coolant
(antifreeze):
We recommend using Mopar Antifreeze/
Coolant 10 Year/150,000 Mile
(240,000 km) Formula OAT (Organic Additive
Technology) that meets the requirements of
FCA Material Standard MS.90032.

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SERVICING AND MAINTENANCE325
(Continued)
BRAKE SYSTEM
In order to ensure brake system performance,
all brake system components should be
inspected periodically. Refer to the
“Maintenance Plan” in this section for the
proper maintenance intervals.
Fluid Level Check — Brake Master Cylinder
The fluid level of the master cylinder should be
checked whenever the vehicle is serviced, or
immediately if the brake system warning light is
on. If necessary, add fluid to bring level within
the designated marks on the side of the
reservoir of the brake master cylinder. Be sure
to clean the top of the master cylinder area
before removing cap. With disc brakes, fluid level can be expected to
fall as the brake pads wear. Brake fluid level
should be checked when pads are replaced. If
the brake fluid is abnormally low, check the
system for leaks.
Refer to “Fluids And Lubricants” in “Technical
Specifications” for further information.
WARNING!
Riding the brakes can lead to brake failure
and possibly a collision. Driving with your foot
resting or riding on the brake pedal can result
in abnormally high brake temperatures,
excessive lining wear, and possible brake
damage. You would not have your full braking
capacity in an emergency.WARNING!
Use only manufacturer's recommended
brake fluid. Refer to “Fluids And Lubri
-
cants” in “Technical Specifications” for
further information. Using the wrong type of
brake fluid can severely damage your brake
system and/or impair its performance. The
proper type of brake fluid for your vehicle
is also identified on the original factory
installed hydraulic master cylinder
reservoir.
To avoid contamination from foreign matter
or moisture, use only new brake fluid or
fluid that has been in a tightly closed
container. Keep the master cylinder reser -
voir cap secured at all times. Brake fluid in
a open container absorbs moisture from
the air resulting in a lower boiling point. This
may cause it to boil unexpectedly during
hard or prolonged braking, resulting in
sudden brake failure. This could result in a
collision.
Overfilling the brake fluid reservoir can
result in spilling brake fluid on hot engine
parts, causing the brake fluid to catch fire.
Brake fluid can also damage painted and
vinyl surfaces, care should be taken to
avoid its contact with these surfaces.
Do not allow petroleum based fluid to
contaminate the brake fluid. Brake seal
components could be damaged, causing
partial or complete brake failure. This could
result in a collision.
WARNING! (Continued)
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326SERVICING AND MAINTENANCE
AUTOMATIC TRANSMISSION
Selection Of Lubricant
It is important to use the proper transmission
fluid to ensure optimum transmission
performance and life. Use only the
manufacturer's specified transmission fluid.
Refer to “Fluids And Lubricants” in “Technical
Specifications” for fluid specifications. It is
important to maintain the transmission fluid at
the correct level using the recommended fluid.
NOTE:
No chemical flushes should be used in any
transmission; only the approved lubricant
should be used.
Special Additives
The manufacturer strongly recommends
against using any special additives in the
transmission. Automatic Transmission Fluid
(ATF) is an engineered product and its
performance may be impaired by supplemental
additives. Therefore, do not add any fluid
additives to the transmission. Avoid using
transmission sealers as they may adversely
affect seals.
Fluid Level Check
The fluid level is preset at the factory and does
not require adjustment under normal operating
conditions. Routine fluid level checks are not
required; therefore the transmission has no
dipstick. An authorized dealer can check your
transmission fluid level using special service
tools. If you notice fluid leakage or transmission
malfunction, visit an authorized dealer
immediately to have the transmission fluid level
checked. Operating the vehicle with an
improper fluid level can cause severe
transmission damage.
Fluid And Filter Changes
Under normal operating conditions, the fluid
installed at the factory will provide satisfactory
lubrication for the life of the vehicle.
Routine fluid and filter changes are not
required. However, change the fluid and filter if
the fluid becomes contaminated (with water,
etc.), or if the transmission is disassembled for
any reason.
CAUTION!
Using a transmission fluid other than the
manufacturer’s recommended fluid may
cause deterioration in transmission shift
quality and/or torque converter shudder.
Refer to “Fluids And Lubricants” in “Technical
Specifications” for fluid specifications.
CAUTION!
Do not use chemical flushes in your
transmission as the chemicals can damage
your transmission components. Such damage
is not covered by the New Vehicle Limited
Warranty.
CAUTION!
If a transmission fluid leak occurs, visit an
authorized dealer immediately. Severe
transmission damage may occur. An
authorized dealer has the proper tools to
adjust the fluid level accurately.

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SERVICING AND MAINTENANCE327
FRONT/REAR AXLE FLUID
For normal service, periodic fluid level checks
are not required. When the vehicle is serviced
for other reasons the exterior surfaces of the
axle assembly should be inspected. If gear oil
leakage is suspected inspect the fluid level.
Refer to “Fluids And Lubricants” in “Technical
Specifications” for further information.
Front Axle Fluid Level Check
The front axle oil level needs to be no lower than
1/8 inch (3 mm) below the bottom of the fill
hole.
The front axle fill and drain plugs should be
tightened to 22 to 29 ft lbs (30 to 40 N·m).
Rear Axle Fluid Level Check
The rear axle oil level needs to be no lower than
1/8 inch (3 mm) below the bottom of the fill
hole. The rear axle fill and drain plugs should be
tightened to 22 to 29 ft lbs (30 to 40 N·m).
Selection Of Lubricant
Use only the manufacturer's recommended
fluid. Refer to “Fluids And Lubricants” in
“Technical Specifications” for further
information.
TRANSFER CASE
Fluid Level Check
For normal service, periodic fluid level checks
are not required. When the vehicle is serviced
for other reasons the exterior surfaces of the
transfer case assembly should be inspected. If
oil leakage is suspected inspect the fluid level.
Refer to “Fluids And Lubricants” in “Technical
Specifications” for further information.
Adding Fluid
Add fluid at the filler hole, until it runs out of the
hole, when the vehicle is in a level position.
Drain
First remove fill plug, then remove drain plug.
Recommended tightening torque for drain and
fill plugs is 15 to 25 ft lbs (20 to 34 N·m).
Selection Of Lubricant
Use only the manufacturer's recommended
fluid. Refer to “Fluids And Lubricants” in
“Technical Specifications” for further
information.
RAISING THE VEHICLE
In the case where it is necessary to raise the
vehicle, go to an authorized dealer or service
station.
TIRES
TIRE SAFETY INFORMATION
Tire safety information will cover aspects of the
following information: Tire Markings, Tire
Identification Numbers, Tire Terminology and
Definitions, Tire Pressures, and Tire Loading.
CAUTION!
Do not overtighten the plugs as it could
damage them and cause them to leak.
CAUTION!
Do not overtighten the plugs as it could
damage them and cause them to leak.CAUTION!
When installing plugs, do not overtighten. You
could damage them and cause them to leak.
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350
TECHNICAL SPECIFICATIONS
IDENTIFICATION DATA
VEHICLE IDENTIFICATION NUMBER
The Vehicle Identification Number (VIN) is found
on a label located on the left front corner of the
instrument panel pad, visible from outside of
the vehicle through the windshield.
Windshield VIN Label Location

NOTE:
It is illegal to remove or alter the VIN.
BRAKE SYSTEM
Your vehicle is equipped with dual hydraulic
brake systems. If either of the two hydraulic
systems loses normal capability, the remaining
system will still function. However, there will be
some loss of overall braking effectiveness. You
may notice increased pedal travel during
application, greater pedal force required to slow
or stop, and potential activation of the Brake
Warning Light.
In the event power assist is lost for any reason
(i.e., repeated brake applications with the
engine off) the brakes will still function.
However, the effort required to brake the
vehicle will be much greater than that required
with the power system operating.
NOTE:
Due to the performance nature of our brake
systems, some noise is to be expected.
WHEEL AND TIRE TORQUE SPECIFICATIONS
Proper lug nut/bolt torque is very important to
ensure that the wheel is properly mounted to
the vehicle. Any time a wheel has been removed
and reinstalled on the vehicle, the lug nuts/
bolts should be torqued using a properly
calibrated torque wrench using a high quality six
sided (hex) deep wall socket.
TORQUE SPECIFICATIONS
Base Model Vehicle
SRT Model Vehicle
Lug Nut/Bolt Torque **Lug Nut/
Bolt Size Lug Nut/Bolt
Socket Size
130 Ft-Lbs (176 N·m) M14 x 1.50 22 mm
Lug Nut/Bolt Torque **Lug Nut/
Bolt Size Lug Nut/Bolt
Socket Size
110 Ft-Lbs (149 N·m) M14 x 1.50 22 mm

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