ESP DODGE DURANGO 2020 Vehicle Warranty

RFT (Run-Flat Technology) Tires:In addition to the above, there are
recommendations specific to the repair of RFT tires; see “RFT Tires with
Run-Flat Technology” in this manual.
TIRE MOUNTING AND OTHER SERVICING
WARNING!
Removing and replacing tires on wheels can be dangerous.
Attempting to mount tires with improper tools or procedures may
result in a tire explosion causing serious personal injury or death.
This is only a job for a qualified tire service professional. Never
perform tire service procedures without proper training, tools, and
equipment.
This manual is not intended to provide proper training or service
procedures for tire mounting, demounting, balancing, rotation, or
repair. Please leave these tasks to qualified tire service professionals.
For your safety and that of others:
• Always stand well clear of any tire mounting operation. This is
especially important when the service operator inflates the tire. If the
tire has been improperly mounted, it may burst with explosive force
causing serious personal injury or death.
• Tires must match the width and diameter requirements of the wheels.
For example, 16 inch diameter tires must only be mounted to 16 inch
diameter wheels. Radial tires must only be mounted to wheels
approved for radial tires.
• Wheels must be free of cracks, dents, chips, and rust. Tires must be free
of bead damage, cuts, and punctures.
• Never inflate a tire beyond 40 psi (275 kPa) to seat the beads. Be
absolutely certain beads are fully seated before adjusting inflation
pressure to the level recommended for vehicle operation.
• Never put flammable substances in tire/wheel assemblies at any time.
Never put any flammable substance into a tire/wheel assembly and
attempt to ignite to seat the beads.
• Always stand well away from the work area when tires are being spin
balanced either on or off the vehicle.
BRIDGESTONE® - FIRESTONE®
63

HIGH PERFORMANCE, LOW ASPECT RATIO TIRES
Many new vehicles come equipped from the factory with high perfor-
mance and/or low aspect ratio tires. Generally, these tires provide
increased vehicle handling capability, but may also have numerous
engineering performance trade-offs associated with their designs.
•Low aspect ratio tires, with reduced sidewall height, may be more
susceptible to damage from potholes, road hazards, and other objects
such as curbs. This is true for the wheels as well. Therefore, as with all
other tires, it is important to drive with care and maintain proper
inflation pressure and load conditions. See “Tire Inflation Pressure”
and “Tire Damage, Inspection and Service Life” in this manual.
• Some

sports
cars
and
other
handling
performance
enhanced
vehicles,

including
sedans
and
light
trucks/SUVs,
may
be
originally
equipped

with
high
performance
tires
that
are
more
optimized
for
warmer

weather
use.
Colder,
inter
weather
traction
may
be
reduced
for
these

types
of
tires.
Winter
tires
may
be
recommended
by
the
vehicle

manufactur

er
for
colder
weather
application.
See
“Winter
Tires,”
the

next
section
in
this
manual.
• High performance tires may also wear more quickly, ride more firmly,
and produce more noise during operation.
Consult your vehicle owner ’s manual and tire information placard, or a
qualified tire service professional, for more information and specifics
regarding these types of tires.
WINTER TIRES
WARNING!
Winter
driving
presents
special
challenges
for
vehicle
mobility.
The

use
of
inter
tires
(including
studs
and
chains)—while
improving

traction
performance
in
snow
and
ice—requires
special
care
with

regard
to
acceleration,
braking,
cornering,
and
speed.
It
is
important

to
drive
with
care,
not
only
on
snow
and
ice,
but
on
dry
and
wet

roads
as
well.
BRIDGESTONE® - FIRESTONE®
In
inter
driving
conditions,
vehicle
control
and
safe
operation
under

braking
and
cornering
is
especially
dependent
upon
the
rear
tires.
For

this
reason,
inter
tires
are
best
applied
to
all
wheel
positions.
Some
64

Temperature
The temperature grades are A (the highest), B, and C, representing the
tire’s resistance to the generation of heat and its ability to dissipate heat
when tested under controlled conditions on a specified indoor laboratory
test wheel. Sustained high temperature can cause the material of the tire
to degenerate and reduce tire life, and excessive temperature can lead to
sudden tire failure. The grade C corresponds to a level of performance
which all passenger car tires must meet under the Federal Motor Vehicle
Safety Standard No.109. Grades B and A represent higher levels of
performance on the laboratory test wheel than the minimum required by
law.
WARNING!
The temperature grade is established for a tire that is properly
inflated and not overloaded. Excessive speed, underinflation, or
excessive loading, either separately or in combination, can cause
heat buildup and a possible tire failure.
BRIDGESTONE® - FIRESTONE®80

Forum, under the Code of Procedure then in effect. This arbitration will
be conducted as a document hearing. If you request any procedures
beyond a document hearing, you will be responsible for all fees,
including filing and administrative fees, above and beyond the fees
required for document hearings.
The arbitration between you and Bridgestone Firestone North American
Tire, LLC shall not include any other customers, be combined or
consolidated in any fashion with arbitrations involving other customers,
or proceed in any form of class action in which the claims of numerous
customers are considered together. Any award of the arbitrator(s) may be
entered as a judgment in any court of competent jurisdiction. The
arbitrators will have no authority to award punitive or other damages not
measured by the prevailing party’s actual damages, except as may be
required by statute. Information may be obtained and claims may be filed
at any office of the National Arbitration Forum or at P.O. Box 50191,
Minneapolis, MN 55405.
VEHICLE MANUFACTURER’S RECOMMENDED INFLATION
PRESSURE
BRIDGESTONE® - FIRESTONE®
85

Owner must present new vehicle registration form or new vehicle
sales invoice indicating the date of purchase. Owner will be required
to sign the CTA Limited Warranty Claim Form or dealer replacement
sales receipt.
Owner is responsible for paying all applicable taxes charged by the
servicing dealer and is also responsible for paying shipping, local
tire-disposal fees and parts or service regardless of mileage or months
of service. This includes payment for tire rotation, alignment, towing,
road service, valve stems and tire repairs.
Owner is responsible for maintaining proper tire air pressure and for
proper maintenance of the tire.
6. SAFETY WARNING:
Ignoring any of the safety and information contained in this
warranty may result in tire failure, causing serious injury or death.
• Tire failure due to underinflation /overloading. Follow vehicle
owner ’s manual or tire placard in vehicle for proper inflation and
loading.
• Explosion of tire/rim assembly due to improper tire mounting. Ti re
mounting / demounting can be dangerous. It should be performed
only by a trained tire specialist using proper tools and procedures.
Prior to tire mounting/demounting, the Rubber Manufacturers
Association (RMA) wall charts and manuals should be read to obtain
the proper procedures. The failure to follow these procedures may
result in faulty positioning of the tire and/or rim, which may cause
the assembly to burst with force sufficient to cause injury or death.
• Tire failure due to damage. Inspect your tires frequently for scrapes,
bulges, separations, cuts, snags and other damage from road haz-
ards. Damage from impact can occur to the inner portions of your
tire without being visible to the outside. If you suspect a tire has been
damaged from striking anything unusual in the road, you must have
the tire removed from the rim and inspected both inside and out by
a trained tire specialist. Air loss or unusual tire wear can also be
warning signs that a tire may have internal damage. If you notice
these conditions, have your tire inspected by a trained individual.
• Tire failure due to excessive tire spinning. Avoid tire spinning. The
centrifugal force generated by a free-spinning tire/rim assembly
may cause a sudden tire explosion resulting in vehicle damage
and/or serious injury or death. Never exceed 35 mph (55km/h) as
indicated on your speedometer when your vehicle is stuck in snow,
CONTINENTAL TIRE
91

t
äWHAT
IS
NOT
COVERED
BY
THE
WARRANTY

ä Tires
that
become
unserviceable
due
to
road
hazard
damages
(cuts,
snags,
punctures,
bruises,
impact
breaks,
etc.)
improper
repair
technique
or
materials,
improper
inflation,
overload,
irregu-
lar
wear,
wheel
imbalance,
defective
mechanical
vehicle
compo-
nents
(brakes,
suspension,
wheels,
etc.)
improper
suspension
align-
ment,
accident,
fire,
chemical
damage,
damage
from
chain
use,
racing,
off-road
use,
run
flat,
improper
installation,
vandalism,
or
abuse.

ä Tires
branded
“NA”
or
a
tire
in
which
the
DOT
numbering
has
been
removed.

ä Tires
presented
for
a
warranty
claim
by
someone
other
than
by
the
original
purchaser
,
or
tires
that


were
transferred
to
another
vehicle
from
the
vehicle
in
which
the
tires
were
originally
installed.

ä Tires
having
a
failure
or
failures
caused
by
a
previous
damages
or
repairs.

ä The
cost
of
tire
repair
or
retreading
is
not
covered
by
this
warranty
and
will
be
the
sole
responsibility
of
the
tire
owner.
Possible NON Covered Reasons/Conditions

due to:
Chipping/Chunking/Tearing Puncture
Corrosion/Wreck Racing or any Competition
Fire Repair Failure
Impact Break or Concussions Road Hazards
Improper Inflation Pressure Sidewall Cut or Damage
Improper Mounting/Dismount Theft or Vandalism
Mechanical Defects of the Vehicle Tread Cuts
Misalignment Wheel Imbalance
Misapplication Willful Abuse
Overloading FALKEN TIRE CORPORATION
103

3.OWNER’S OBLIGATIONS
At least monthly, the vehicle owner(s) should check the tires’ air
pressure with a gauge and inflate to the recommended cold air
pressure level listed on the driver ’s door placard. Do not rely on car
servicers to perform the checks. The tires should be rotated at least
every 8,000km (5,000 miles) or earlier if uneven wear is occurring, and
proof of maintenance records should be kept. The owner(s) should
have the tires rebalanced if vibration is experienced, and the vehicle’s
alignment should be checked if uneven or rapid wear is occurring, or
when suggested by the vehicle’s manufacturer.
All warranty claims must be presented to an authorized Falken dealer
or participating car dealership. The owner(s) must present any sup-
porting maintenance records and documentation necessary to help
determine if the tire(s) in question are deemed covered by the limited
warranty or not.
4. LEGAL RIGHTS
All implied warranties, including warranties of merchantability and
fitness for a particular purpose shall be limited in duration to the above
period. To the extent permitted by law, Falken Tire Corporation shall not
be responsible for incidental or consequential damages, such as loss of
use of the tire or the vehicle on which it is used, inconvenience, or
commercial loss, some states do not allow limitations on how long an
implied warranty lasts, or the exclusion or limitation of incidental or
consequential damages, so the above limitations or exclusions may not
apply to you. This warranty gives you specific legal rights and you may
also have other rights, which vary from state to state. This is the only
express warranty applicable to Falken brand tires and supersedes the
terms of any previous warranty. Falken neither assumes nor authorizes
anyone to make or assume for it any other warranty.
C) UNDERSTANDING YOUR TIRES
TIRE SPEED SYMBOLS
Tires that are speed-rated are identified by the following letter symbols:
Q, S, T, U, H, V, W, Y, (Y), or (ZR). The Speed Rating’s Symbol can be
found as a part of the tire size designation (ex: 215/65HR16) or after the
load index immediately following the tire size designation (ex: 215/
65R16 97H). The Speed Rating’s Symbol indicates the maximum speed
that a tire can handle when properly inflated and loaded.
FALKEN TIRE CORPORATION
104

WARNING!
The traction grades assigned to this tire is based on straight ahead
braking traction tests, and does not include acceleration, cornering,
hydroplaning, or peak traction characteristics.
TEMPERATURE
The temperature grades are A(the highest), B, andC, representing the
tire’s resistance to the generation of heat and its ability to dissipate heat
when tested under controlled conditions or on a specified indoor
laboratory test wheel. Sustained high temperature can cause the material
of the tire to degenerate and reduce in tire life, and excessive temperature
can lead to sudden tire failure. The grade Ccorresponds to a level of
performance which all passenger car tires must meet under the Federal
Motor Vehicle Safety Standard No.109. Grades Band Arepresent higher
levels of performance on the laboratory test wheel than minimum
required by law.
WARNING!
The temperature grade for each tie is established for a tire that is
properly inflated and not overloaded. Excessive speed, under-
inflation, or excessive loading either separately or in combination,
can cause heat buildup and possible tire failure.
FALKEN TIRE CORPORATION
108

IN OBSERVANCE OF U.S. FEDERAL LAW, THIS LIMITED WAR-
RANTY AND ADJUSTMENT POLICY HAS BEEN DESIGNATED A
“LIMITED WARRANTY”. CTNA DOES NOT INTEND TO REPRE-
SENT THROUGH THIS LIMITED WARRANTY AND ADJUSTMENT
POLICY THAT TIRE FAILURES CAN OR CANNOT HAPPEN.
CTNA’S OBLIGATIONS
Contact the vehicle dealer from where you purchased the vehicle. Your
tires may be covered under the vehicle manufacturer ’s limited warranty.
If not, this CTNA Policy applies and replacement of Eligible Tires can be
made by any vehicle dealer authorized to handle General brand tire
adjustments or a General brand authorized dealer (“Authorized Dealer”).
CTNA will replace the tire pursuant to the terms of this Limited Warranty
and Adjustment Policy. Tires that are replaced under an adjustment basis
under this Limited Warranty and Adjustment Policy become the property
of CTNA.
OWNER’S OBLIGATIONS
To make an eligible claim under this Limited Warranty and Adjustment
Policy, the owner must present a claim with the tire to an Authorized
Dealer. For the nearest Authorized Dealer, consult the Yellow Pages, the
General brand internet address, or the 800 telephone numbers shown on
the back of this Limited Warranty and Adjustment Policy. Owner must
present new vehicle registration form or new vehicle sales invoice
indicating the date of purchase. Owner will be required to sign the CTNA
Limited Warranty Claim Form or dealer replacement sales receipt.
Owner is responsible for paying all applicable taxes set forth under this
Limited Warranty and Adjustment Policy. Owner is also responsible for
paying local tire disposal fees and any parts or service regardless of
mileage or months of service. This includes payment for tire rotation,
alignment, towing, road service, valve stems and tire repairs. Owner is
responsible for maintaining proper tire air pressure and for proper
maintenance of the tire.
GENERAL TIRE
11 9

GOODYEARDUNLOPTIRES
is
important
for
proper
tire
load
distribution
and
function.
The
maximum

load
capacity
stamped
on
the
sidewalls
of
P-Metric
&
European
Metric

tires
is
reduced
by
10%
when
used
on
a
light
truck,
utility
vehicle
or

trailer.
Never
fit
P-Metric
or
European
Metric
tires
to
light
trucks
that

specify
LT-type
replacement
tires.
DON’TSPINYOUR TIRES EXCESSIVELY
Avoid
excessive
tire
spinning
when
your
vehicle
is
stuck
in
snow,
ice,

mud
or
sand.
The
centrifugal
forces
generated
by
a
free-spinning

tire/wheel
assembly
may
cause
sudden
tire
explosion,
resulting
in

vehicle
damage
and/or
serious
personal
injury
to
you
or
a
bystander.

Never
exceed
35
mph
/
55
kph,
as
indicated
on
your
speedometer.
Use
a

gentle


backward
and
forward
rocking
motion
to
free
your
vehicle
for

continued
driving.
Never
stand
near
or
behind
a
tire
spinning
at
high

speeds,
for
example,
while
attempting
to
push
a
vehicle
that
is
stuck
or

when
an
on-the-car
spin
balance
machine
is
in
use.
DO CHECK YOUR TIRES FORWEAR
Always
remove
tires
from
service
when
they
reach
two
thirty-seconds
of

an
inch
(2/32)
remaining
tread
depth.
All
new
tires
have
tread
wear

indicators
which
appear
as
smooth
banks
in
the
tread
grooves
when
they

wear
to
the
two
thirty
seconds
of
an
inch
(2/32)
level.
Many
wet
weather

accidents
result
from
skidding


on
bald
or
nearly
bald
tires.
Excessively

worn
tires
are
also
more
susceptible
to
penetrations.
DO CHECK YOUR TIRES FORDAMAGE
Frequent
(at
least
monthly)
inspection
of
your
tires
for
signs
of
damage

and
their
general
condition
is
important
for
safety.
If
you
have
any

questions,
have
your
tire
Dealer
inspect
them.
Impacts,
penetrations,

cracks,
knots,
bulges
or
air
loss
always
require
tire
removal
and
expert

inspection.
Never
perform
a
temporary
repair
or
use
an
inner
tube
as
a

substitute
for
a
proper
repair

.
Only
qualified
persons
should
repair
tires.
PROPER TIREREPAIR
NOTE:

Goodyear
does
not
warrant
any
inspection
or
repair
process.
The

repair
is
entirely
the
responsibility
of
the
repairer
and
should
be

made
in
accordance
with
established
Rubber
Manufacturers
Association

(RMA)
procedures.
130