flat tire DODGE DURANGO 2021 User Guide

244IN CASE OF EMERGENCY
ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and you
will be connected to a representative for assis-
tance. Roadside Assistance will know what
vehicle you’re driving and its location. Additional
fees may apply for roadside assistance.
SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
Uconnect Customer Care - Total support for
Radio, Phone and NAV issues.
SOS Call

1. Push the SOS Call button on the Rearview Mirror.

NOTE:In case the SOS Call button is pushed in error,
there will be a 10 second delay before the SOS Call
system initiates a call to a SOS operator. To cancel
the SOS Call connection, push the SOS call button
on the Rearview Mirror or press the cancellation
button on the Device Screen. Termination of the
SOS Call will turn off the green LED light on the
Rearview Mirror. 2. The LED light located between the ASSIST and
SOS buttons on the Rearview Mirror will turn
green once a connection to a SOS operator has
been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call system
may transmit the following important vehicle
information to a SOS operator:
Indication that the occupant placed a
SOS Call
The vehicle brand
The last known GPS coordinates of the
vehicle
4. You should be able to speak with the SOS operator through the vehicle audio system to
determine if additional assistance is needed.
NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
Once a connection is made between the
vehicle’s SOS Call system and the SOS oper -
ator, the SOS operator may be able to open
a voice connection with the vehicle to deter -
mine if additional assistance is needed.
Once the SOS operator opens a voice
connection with the vehicle’s SOS Call
system, the operator should be able to
speak with you or other vehicle occupants
and hear sounds occurring in the vehicle.
The vehicle’s SOS Call system will attempt
to remain connected with the SOS operator
until the SOS operator terminates the
connection.
5. The SOS operator may attempt to contact appropriate emergency responders and
provide them with important vehicle
information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.

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IN CASE OF EMERGENCY251
(Continued)
JACKING INSTRUCTIONS

Jack Warning Label
1. Loosen (but do not remove) the wheel lug
nuts by turning them to the left, one turn,
while the wheel is still on the ground.

2. Assemble the jack and jacking tools.

Jack And Tool Assembly

WARNING!
Carefully follow these tire changing warnings to
help prevent personal injury or damage to your
vehicle:
Always park on a firm, level surface as far from
the edge of the roadway as possible before
raising the vehicle.
Turn on the Hazard Warning Flashers.
Apply the parking brake firmly and set the
transmission in PARK.
Block the wheel diagonally opposite the wheel
to be raised.
Never start or run the engine with the vehicle
on a jack.
Do not let anyone sit in the vehicle when it is
on a jack.
Do not get under the vehicle when it is on a
jack. If you need to get under a raised vehicle,
take it to a service center where it can be
raised on a lift.
Only use the jack in the positions indicated
and for lifting this vehicle during a tire change.
If working on or near a roadway, be extremely
careful of motor traffic.
To assure that spare tires, flat or inflated, are
securely stowed, spares must be stowed with
the valve stem facing the ground.
WARNING!CAUTION!
Do not attempt to raise the vehicle by jacking on
locations other than those indicated in the
Jacking Instructions for this vehicle.
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252IN CASE OF EMERGENCY
Placement for the front and rear jacking loca -
tions are critical. See below images for proper
jacking locations.

Jacking Locations

3. For the front tire, place the jack on the body flange just behind the front tire. Do not raise
the vehicle until you are sure the jack is fully
engaged.
Front Lifting Point
Front Jacking Location

4. For a rear tire, place the jack in the slot on the rear tie-down bracket, just forward of the rear
tire. Do not raise the vehicle until you are sure
the jack is fully engaged.
Rear Lifting Point
Rear Jacking Location

5. Raise the vehicle by turning the jack screw clockwise. Raise the vehicle just enough to
remove the flat tire.

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SERVICING AND MAINTENANCE297
Service Description:
95 = Load Index
A numerical code associated with the maximum load a tire can carry
H = Speed Symbol
A symbol indicating the range of speeds at which a tire can carry a load corresponding to its load index under certain operating conditions
The maximum speed corresponding to the speed symbol should only be achieved under specified operating conditions (i.e., tire pressure, vehicle loading,
road conditions, and posted speed limits)
Load Identification:
Absence of the following load identification symbols on the sidewall of the tire indicates a Standard Load (SL) tire:
XL = Extra load (or reinforced) tire, or
LL = Light load tire or
C, D, E, F, G = Load range associated with the maximum load a tire can carry at a specified pressure
Maximum Load – Maximum load indicates the maximum load this tire is designed to carry
Maximum Pressure – Maximum pressure indicates the maximum permissible cold tire inflation pressure for this tire
EXAMPLE:
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SERVICING AND MAINTENANCE299
Tire Terminology And Definitions
Term Definition
B-pillarThe vehicle B-pillar is the structural member of the body located behind the front door.
Cold Tire Inflation Pressure Cold tire inflation pressure is defined as the tire pressure after the vehicle has not been
driven for at least three hours, or driven less than 1 mile (1.6 km) after sitting for a minimum
of three hours. Inflation pressure is measured in units of PSI (pounds per square inch) or
kPa (kilopascals).
Maximum Inflation Pressure The maximum inflation pressure is the maximum permissible cold tire inflation pressure
for this tire. The maximum inflation pressure is molded into the sidewall.
Recommended Cold Tire Inflation Pressure Vehicle manufacturer’s recommended cold tire inflation pressure as shown on the
tire placard.
Tire Placard A label permanently attached to the vehicle describing the vehicle’s loading capacity, the
original equipment tire sizes and the recommended cold tire inflation pressures.
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300SERVICING AND MAINTENANCE
Tire Loading And Tire Pressure
NOTE:The proper cold tire inflation pressure is listed on
the driver’s side B-pillar or the rear edge of the
driver's side door.
Check the inflation pressure of each tire, including
the spare tire (if equipped), at least monthly and
inflate to the recommended pressure for your
vehicle.

Example Tire Placard Location (Door)
Example Tire Placard Location (B-pillar)
Tire And Loading Information Placard

Tire And Loading Information Placard

This placard tells you important information about
the:

1. Number of people that can be carried in the vehicle.

2. Total weight your vehicle can carry.
3. Tire size designed for your vehicle.
4. Cold tire inflation pressures for the front, rear, and spare tires.

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SERVICING AND MAINTENANCE301
Loading
The vehicle maximum load on the tire must not
exceed the load carrying capacity of the tire on your
vehicle. You will not exceed the tire's load carrying
capacity if you adhere to the loading conditions,
tire size, and cold tire inflation pressures specified
on the Tire and Loading Information placard
Úpage 141.
NOTE:Under a maximum loaded vehicle condition, Gross
Axle Weight Ratings (GAWRs) for the front and rear
axles must not be exceeded.
For further information on GAWRs, vehicle loading,
and trailer towing Ú page 141.
To determine the maximum loading conditions of
your vehicle, locate the statement “The combined
weight of occupants and cargo should never
exceed XXX kg or XXX lbs” on the Tire and Loading
Information placard. The combined weight of
occupants, cargo/luggage and trailer tongue
weight (if applicable) should never exceed the
weight referenced here.
Steps For Determining Correct Load
Limit—
(1) Locate the statement “The combined
weight of occupants and cargo should
never exceed XXX kg or XXX lbs.” on your
vehicle's placard.
(2) Determine the combined weight of
the driver and passengers that will be
riding in your vehicle.
(3) Subtract the combined weight of the
driver and passengers from XXX kg or
XXX lbs.
(4) The resulting figure equals the
available amount of cargo and luggage
load capacity. For example, if “XXX”
amount equals 1400 lbs. and there will
be five 150 lb passengers in your
vehicle, the amount of available cargo
and luggage load capacity is 650 lbs.
(1400-750 (5x150) = 650 lbs.)
(5) Determine the combined weight of
luggage and cargo being loaded on the
vehicle. That weight may not safely
exceed the available cargo and luggage
load capacity calculated in Step 4. (6) If your vehicle will be towing a trailer,
load from your trailer will be transferred
to your vehicle. Consult this manual to
determine how this reduces the
available cargo and luggage load
capacity of your vehicle.
Metric Example For Load Limit
For example, if “XXX” amount equals 635 kg and
there will be five 68 kg passengers in your vehicle,
the amount of available cargo and luggage load
capacity is 295 kg (635-340 (5x68) = 295 kg) as
shown in step 4.
NOTE:
If your vehicle will be towing a trailer, load from
your trailer will be transferred to your vehicle.
The following table shows examples on how to
calculate total load, cargo/luggage, and towing
capacities of your vehicle with varying seating
configurations and number and size of occu
-
pants. This table is for illustration purposes only
and may not be accurate for the seating and
load carry capacity of your vehicle.
For the following example, the combined weight
of occupants and cargo should never exceed
865 lbs (392 kg).
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SERVICING AND MAINTENANCE303
(Continued)
TIRES — GENERAL INFORMATION
Tire Pressure
Proper tire inflation pressure is essential to the
safe and satisfactory operation of your vehicle.
Four primary areas are affected by improper tire
pressure:
Safety
Fuel Economy
Tread Wear
Ride Comfort and Vehicle Stability
Safety Both underinflation and overinflation affect the
stability of the vehicle and can produce a feeling of
sluggish response or over responsiveness in the
steering.
NOTE:
Unequal tire pressures from side to side may
cause erratic and unpredictable steering
response.
Unequal tire pressure from side to side may
cause the vehicle to drift left or right.
Fuel Economy
Underinflated tires will increase tire rolling
resistance resulting in higher fuel consumption. Tread Wear
Improper cold tire inflation pressures can cause
abnormal wear patterns and reduced tread life,
resulting in the need for earlier tire replacement.
Ride Comfort And Vehicle Stability
Proper tire inflation contributes to a comfortable
ride. Overinflation produces a jarring and
uncomfortable ride.
Tire Inflation Pressures
The proper cold tire inflation pressure is listed on
the driver's side B-pillar or rear edge of the driver's
side door.
At least once a month:
Check and adjust tire pressure with a good
quality pocket-type pressure gauge. Do not
make a visual judgment when determining
proper inflation. Tires may look properly inflated
even when they are underinflated.
Inspect tires for signs of tire wear or visible
damage.
WARNING!
Improperly inflated tires are dangerous and
can cause collisions.
Underinflation increases tire flexing and can
result in overheating and tire failure.
Overinflation reduces a tire's ability to cushion
shock. Objects on the road and chuckholes
can cause damage that result in tire failure.
Overinflated or underinflated tires can affect
vehicle handling and can fail suddenly,
resulting in loss of vehicle control.
Unequal tire pressures can cause steering
problems. You could lose control of your
vehicle.
Unequal tire pressures from one side of the
vehicle to the other can cause the vehicle to
drift to the right or left.
Always drive with each tire inflated to the
recommended cold tire inflation pressure.
WARNING!
CAUTION!
After inspecting or adjusting the tire pressure,
always reinstall the valve stem cap. This will
prevent moisture and dirt from entering the
valve stem, which could damage the valve stem.
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304SERVICING AND MAINTENANCE
Inflation pressures specified on the placard are
always “cold tire inflation pressure”. Cold tire
inflation pressure is defined as the tire pressure
after the vehicle has not been driven for at least
three hours, or driven less than 1 mile (1.6 km)
after sitting for a minimum of three hours. The cold
tire inflation pressure must not exceed the
maximum inflation pressure molded into the tire
sidewall.
Check tire pressures more often if subject to a
wide range of outdoor temperatures, as tire
pressures vary with temperature changes.
Tire pressures change by approximately 1 psi
(7 kPa) per 12°F (7°C) of air temperature change.
Keep this in mind when checking tire pressure
inside a garage, especially in the Winter.
Example: If garage temperature = 68°F (20°C)
and the outside temperature = 32°F (0°C) then
the cold tire inflation pressure should be increased
by 3 psi (21 kPa), which equals 1 psi (7 kPa) for
every 12°F (7°C) for this outside temperature
condition.
Tire pressure may increase from 2 to 6 psi
(13 to 40 kPa) during operation. DO NOT reduce
this normal pressure build up or your tire pressure
will be too low.
Tire Pressures For High Speed Operation
The manufacturer advocates driving at safe
speeds and within posted speed limits. Where
speed limits or conditions are such that the vehicle
can be driven at high speeds, maintaining correct
tire inflation pressure is very important. Increased
tire pressure and reduced vehicle loading may be
required for high-speed vehicle operation. Refer to
an authorized tire dealer or original equipment
vehicle dealer for recommended safe operating
speeds, loading and cold tire inflation pressures.
Radial Ply Tires
Tire Repair
If your tire becomes damaged, it may be repaired if
it meets the following criteria:
The tire has not been driven on when flat.
The damage is only on the tread section of your
tire (sidewall damage is not repairable).
The puncture is no greater than a ¼ of an
inch (6 mm).
Consult an authorized tire dealer for tire repairs
and additional information.
Damaged Run Flat tires, or Run Flat tires that have
experienced a loss of pressure should be replaced
immediately with another Run Flat tire of identical
size and service description (Load Index and
Speed Symbol). Replace the tire pressure sensor
as well as it is not designed to be reused.
Run Flat Tires — If Equipped
Run Flat tires allow you the capability to drive
50 miles (80 km) at 50 mph (80 km/h) after a
rapid loss of inflation pressure. This rapid loss of
inflation is referred to as the Run Flat mode. A Run
Flat mode occurs when the tire inflation pressure is
of/or below 14 psi (96 kPa). Once a Run Flat tire
reaches the Run Flat mode it has limited driving
capabilities and needs to be replaced immediately.
A Run Flat tire is not repairable. When a Run Flat
tire is changed after driving with an underinflated
WARNING!
High speed driving with your vehicle under
maximum load is dangerous. The added strain
on your tires could cause them to fail. You could
have a serious collision. Do not drive a vehicle
loaded to the maximum capacity at continuous
speeds above 75 mph (120 km/h).
WARNING!

Combining radial ply tires with other types of tires
on your vehicle will cause your vehicle to handle
poorly. The instability could cause a collision.
Always use radial ply tires in sets of four.
Never combine them with other types of tires.

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SERVICING AND MAINTENANCE305
tire condition, please replace the TPMS sensor as
it is not designed to be reused when driven under
a Run Flat mode 14 psi (96 kPa) condition.
NOTE:TPMS Sensor must be replaced after driving the
vehicle on a flat tire condition.
It is not recommended driving a vehicle loaded at
full capacity or to tow a trailer while a tire is in the
Run Flat mode.
For more information Ú page 201.
Tire Spinning
When stuck in mud, sand, snow, or ice conditions,
do not spin your vehicle's wheels above 30 mph
(48 km/h) or for longer than 30 seconds
continuously without stopping.
Tread Wear Indicators
Tread wear indicators are in the original equipment
tires to help you in determining when your tires
should be replaced.

Tire Tread

These indicators are molded into the bottom of the
tread grooves. They will appear as bands when the
tread depth becomes a 1/16 of an inch (1.6 mm).
When the tread is worn to the tread wear
indicators, the tire should be replaced.
Life Of Tire
The service life of a tire is dependent upon varying
factors including, but not limited to:
Driving style
Tire pressure - Improper cold tire inflation pres -
sures can cause uneven wear patterns to
develop across the tire tread. These abnormal
wear patterns will reduce tread life, resulting in
the need for earlier tire replacement.
Distance driven
Performance tires, tires with a speed rating of V
or higher, and Summer tires typically have a
reduced tread life. Rotation of these tires per
the vehicle scheduled maintenance is highly
recommended.
NOTE:Wheel valve stem must be replaced as well when
installing new tires due to wear and tear in existing
tires.
WARNING!
Fast spinning tires can be dangerous. Forces
generated by excessive wheel speeds may
cause tire damage or failure. A tire could
explode and injure someone. Do not spin your
vehicle's wheels faster than 30 mph (48 km/h)
for more than 30 seconds continuously when
you are stuck, and do not let anyone near a
spinning wheel, no matter what the speed.
1 — Worn Tire
2 — New TireWARNING!
Tires and the spare tire should be replaced after
six years, regardless of the remaining tread.
Failure to follow this warning can result in
sudden tire failure. You could lose control and
have a collision resulting in serious injury or
death.
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