warning DODGE DURANGO 2021 Service Manual
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GETTING TO KNOW YOUR VEHICLE77
(Continued)
(Continued)
Cargo Tie-Down Hooks
The cargo tie-downs, located on the cargo area
floor, should be used to safely secure loads when
the vehicle is moving.
Tie-Down Hooks
ROOF LUGGAGE RACK — IF EQUIPPED
The crossbars and side rails are designed to carry
weight on vehicles equipped with a luggage rack.
The load must not exceed 150 lb (68 kg), and
should be uniformly distributed over the luggage
rack crossbars.
The crossbars on your vehicle are delivered stowed
within the roof rack side rails. Crossbars should
always be used whenever cargo is placed on the
roof rack. Check the straps frequently to be sure
that the load remains securely attached.
WARNING!
Cargo tie-downs are not safe anchors for a
child seat tether strap. In a sudden stop or
accident, a tie-down could pull loose and allow
the child seat to come loose. A child could be
badly injured. Use only the anchors provided
for child seat tethers.
To help protect against personal injury,
passengers should not be seated in the rear
cargo area. The rear cargo space is intended
for load carrying purposes only, not for
passengers, who should sit in seats and use
seat belts.
The weight and position of cargo and
passengers can change the vehicle center of
gravity and vehicle handling. To avoid loss of
control resulting in personal injury, follow these
guidelines for loading your vehicle:
Do not carry loads that exceed the load limits
described on the label attached to the left
door or left door center pillar.
Always place cargo evenly on the cargo floor.
Put heavier objects as low and as far forward
as possible.
WARNING!
Place as much cargo as possible in front of the
rear axle. Too much weight or improperly
placed weight over or behind the rear axle can
cause the vehicle to sway.
Do not pile luggage or cargo higher than the
top of the seatback. This could impair visibility
or become a dangerous projectile in a sudden
stop or accident.
WARNING!
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GETTING TO KNOW YOUR VEHICLE81
(Continued)
6. Repeat the procedure to stow the second
crossbar on the opposite side.
Stowed Crossbars
NOTE:
To help control wind noise, stow the crossbars in
the side rails when they are not in use.
If any metallic object is placed over the satellite
radio antenna (if equipped), you may experience
interruption of satellite radio reception.
WARNING!
Cargo must be securely tied down before driving
your vehicle. Improperly secured loads can fly off
the vehicle, particularly at high speeds, resulting
in personal injury or property damage. Follow
the roof rack cautions when carrying cargo on
your roof rack.
CAUTION!
To prevent damage to the roof of your vehicle,
DO NOT carry any loads on the roof rack
without the crossbars deployed. The load
should be secured and placed on top of the
crossbars, not directly on the roof. If it is
necessary to place the load on the roof, place
a blanket or other protective layer between
the load and the roof surface.
To avoid damage to the roof rack and vehicle,
do not exceed the maximum roof rack load
capacity of 150 lb (68 kg). Always distribute
heavy loads as evenly as possible and secure
the load appropriately.
Load should always be secured to crossbars
first, with tie down loops used as additional
securing points if needed. Tie loops are
intended as supplementary tie down points
only. Do not use ratcheting mechanisms with
the tie loops. Check the straps and thumb
wheels frequently to be sure that the load
remains securely attached.
Long loads that extend over the windshield,
such as wood panels or surfboards, or loads
with large frontal area should be secured to
both the front and rear of the vehicle.
Travel at reduced speeds and turn corners
carefully when carrying large or heavy loads
on the roof rack. Wind forces, due to natural
causes or nearby truck traffic, can add sudden
upward lift to a load. This is especially true on
large flat loads and may result in damage to
the cargo or your vehicle.
CAUTION!
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GETTING TO KNOW YOUR INSTRUMENT PANEL83
INSTRUMENT CLUSTER DESCRIPTIONS
1. Tachometer
Indicates the engine speed in revolutions
per minute (RPM x 1000).
2. Speedometer
Indicates vehicle speed.
3. Temperature Gauge
The temperature gauge shows engine
coolant temperature. Any reading within the
normal range indicates that the engine
cooling system is operating satisfactorily.
The pointer will likely indicate a higher
temperature when driving in hot weather,
up mountain grades, or when towing a
trailer. It should not be allowed to exceed
the upper limits of the normal operating
range. 4. Instrument Cluster DisplayThe instrument cluster display features a
driver interactive display Ú
page 83.
5. Fuel Gauge
The pointer shows the level of fuel in the
fuel tank when the Keyless Push Button
Ignition is in the ON/RUN position.
The fuel pump symbol points to
the side of the vehicle where the
fuel door is located Ú page 140.
NOTE:The hard telltales will illuminate for a bulb check
when the ignition is first cycled.
INSTRUMENT CLUSTER DISPLAY
Your vehicle is equipped with an instrument cluster
display, which offers useful information to the
driver. With the ignition in the OFF mode, opening/
closing of a door will activate the display for
viewing, and display the total miles, or kilometers,
in the odometer. Your instrument cluster display is
designed to display important information about
your vehicle’s systems and features. Using a driver
interactive display located on the instrument
panel, your instrument cluster display can show
how systems are working and give you warnings
when they are not. The steering wheel mounted
controls allow you to scroll through the main
menus and submenus. You can access the specific
information you want and make selections and
adjustments.
LOCATION AND CONTROLS
The instrument cluster display is located in the
center of the instrument cluster.WARNING!
A hot engine cooling system is dangerous. You or
others could be badly burned by steam or boiling
coolant. You may want to call an authorized
dealer for service if your vehicle overheats
Úpage 280.
CAUTION!
Driving with a hot engine cooling system could
damage your vehicle. If the temperature gauge
reads “H” pull over and stop the vehicle. Idle the
vehicle with the air conditioner turned off until
the pointer drops back into the normal range. If
the pointer remains on the “H”, turn the engine
off immediately and call an authorized dealer for
service.
3
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84GETTING TO KNOW YOUR INSTRUMENT PANEL
Instrument Cluster Display/Controls Location
The Main Menu items consists of the following:
Speedometer Main Gauge
Vehicle Info
Performance — If Equipped
Driver Assist — If Equipped
Fuel Economy
Trip
Stop/Start — If Equipped
Trailer Tow — If Equipped
Audio
Messages
Screen Setup
Speed Warning — If Equipped
The system allows the driver to select information
by pushing the following buttons mounted on the
steering wheel:
Instrument Cluster Display Control Buttons
Left Arrow Button
Push the left arrow button to return to the
main menu from an info screen or submenu
item.
Up Arrow Button
Push and release the up arrow button to
scroll upward through the main menu.
Right Arrow Button
Push and release the right arrow button to
access the information screens or submenu
screens of a main menu item.
Down Arrow Button
Push and release the down arrow button to
scroll downward through the main menu.
OK Button
Push the OK button to access/select the infor -
mation screens or submenu screens of a main
menu item. Push and hold the OK button for one
second to reset displayed/selected features
that can be reset.
1 – Instrument Cluster Display Controls
2 – Instrument Cluster Display Screen
1 — Left Arrow Button
2 — Up Arrow Button
3 — Right Arrow Button
4 — Down Arrow Button
5 — OK Button Button
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GETTING TO KNOW YOUR INSTRUMENT PANEL85
The instrument cluster display is located in the
center portion of the cluster and consist of multiple
sections:
Main Screen — The inner ring of the display will
illuminate in gray under normal conditions,
yellow for non critical warnings, red for critical
warnings, and white for on demand information.
Submenu Dots — Whenever there are
submenus available, the position within the
submenus is shown here.
Reconfigurable Telltales/Information
Gear Selector Status (PRND)
Driver Interactive Display (Compass, Temp,
Range to Empty, Trip A, Trip B, Average Fuel
Economy, Current Fuel Economy, Time, Trailer
Trip and Gain)
All Wheel Drive (AWD) Status — If Equipped
The instrument cluster display will normally display
the main menu or the screens of a selected feature
of the main menu. The main display area also
displays “pop-up” messages that consist of
approximately 60 possible warning or information
messages. These pop-up messages fall into
several categories:
Five Second Stored Messages
When the appropriate conditions occur, this
type of message takes control of the main
display area for five seconds and then returns to
the previous screen. Most of the messages of
this type are then stored (as long as the condi-
tion that activated it remains active) and can be
reviewed from the “Messages” main menu item.
Examples of this message type are “Right Front
Turn Signal Lamp Out” and “Low Tire Pressure.”
Unstored Messages
This message type is displayed indefinitely or
until the condition that activated the message is
cleared. Examples of this message type are
“Turn Signal On” (if a turn signal is left on) and
“Lights On” (if driver leaves the vehicle with the
lights on).
Unstored Messages Until RUN
These messages deal primarily with the Remote
Start feature. This message type is displayed
until the ignition is in the RUN state. Examples of
this message type are “Remote Start Canceled -
Door Ajar” and “Press Brake Pedal and Push
Button to Start.”
Five Second Unstored Messages
When the appropriate conditions occur, this
type of message takes control of the main
display area for five seconds and then returns to
the previous screen. An example of this
message type is “Automatic High Beams On.”
ENGINE OIL LIFE RESET
Oil Change Required
Your vehicle is equipped with an engine oil change
indicator system. The “Oil Change Required”
message will display in the instrument cluster
display for five seconds after a single chime has
sounded, to indicate the next scheduled oil change
interval. The engine oil change indicator system is
duty cycle based, which means the engine oil
change interval may fluctuate, dependent upon
your personal driving style.
Unless reset, this message will continue to display
each time the ignition is placed in the ON/RUN
position. To turn off the message temporarily, push
and release the OK or arrow buttons. To reset the
oil change indicator system (after performing the
scheduled maintenance), refer to the following
procedure.3
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GETTING TO KNOW YOUR INSTRUMENT PANEL87
Remote Start Canceled Liftgate Open
Remote Start Canceled Time Expired
Remote Start Disabled Start To Reset
Service Air Bag System
Service Air Bag Warning Light
Door Open
Doors Open
Liftgate Open
Hood Open
Shift Not Allowed
Vehicle Speed Too High To Shift to D
Vehicle Speed is Too High to Shift to R
Vehicle Speed is Too High to Shift to P
Service Transmission
Service Shifter
The Reconfigurable Telltales section is divided into
the white or yellow telltales area on the left, and
the green or red telltales area on the right.
INSTRUMENT CLUSTER DISPLAY MENU
I
TEMS
The instrument cluster display can be used to view
the main menu items for several features. Use the
up and down arrow buttons to scroll through
the driver interactive display menu options until
the desired menu is reached.
NOTE:Depending on the vehicle’s options, feature
settings may vary.
Speedometer
Non - SRT
Push and release the up or down arrow
button until the main gauge menu icon is displayed
in the instrument cluster display. Push and release
the left or right arrow button to select the
analog or digital type speedometer display. Push
and release the OK button to toggle units (mph or
km/h) of the speedometer.
Vehicle Info
Push and release the up or down arrow
button until the Vehicle Info icon/title is highlighted
in the instrument cluster display. Push the
left or right arrow button to scroll through
the information submenus. Tire Pressure Monitor System
If tire pressure is
OK for all tires a vehicle icon is
displayed with tire pressure values in each
corner of the icon.
If one or more tires have low pressure, “Inflate
Tire To XX” is displayed with the vehicle icon and
the tire pressure values in each corner of the
icon with the pressure value of the low tire are
displayed in a different color than the other tire
pressure value.
If the Tire Pressure system requires service,
“Service Tire Pressure System” is displayed.
Tire Pressure is an information only function, and
cannot be reset Ú page 201.
Transmission Temperature
Displays the actual transmission temperature.
Oil Temperature
Displays the actual oil temperature.
Oil Pressure
Displays the actual oil pressure.
Oil Life
Displays the current oil life of the vehicle.
3
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88GETTING TO KNOW YOUR INSTRUMENT PANEL
Battery Voltage
Displays the current voltage level of the battery.
Storage Mode (SRT) — If Equipped
• Through this option, the vehicle can be placed into Storage Mode.
Driver Assist — If Equipped
Push and release the up or down arrow
button until the Driver Assist display icon/title is
highlighted in the instrument cluster display
Ú page 121.
Fuel Economy
Push and release the up or down arrow
button until the Fuel Economy Menu icon/title is
highlighted. Push the left or right arrow
button to scroll the submenus, one with current
fuel economy display and one without it.
Range
Current MPG, L/100 km, or km/L
Average MPG, L/100 km, or km/L
Press the OK button to reset the average fuel
economy
NOTE:The Range feature is not able to be reset through
the instrument cluster display controls.
Trip
Push and release the up or down arrow
button until the Trip icon/title is highlighted in the
instrument cluster display, then push and release
the left or right arrow button to select Trip A
or Trip B.
The Trip A and Trip B information will display the
following:
Distance
Average Fuel Economy
Elapsed Time
Hold the OK button to reset all the information.
Trailer Tow — If Equipped
Push and release the up or down arrow
button until the Trailer Tow Menu icon/title is
highlighted in the instrument cluster display. Push
and release the left or right arrow button to
select Trailer Trip or Trailer Brake.
Trailer Trip will display the following:
Distance
NOTE:Press and hold the OK button to reset all the infor -
mation. Trailer Brake will display the following:
Output
Type
Gain
Stop/Start – If Equipped
Push and release the
up or
down arrow button on the steering
wheel to scroll to the Stop/Start menu in
the driver interactive display Ú page 117.
Audio
Push and release the up or down arrow
button until the Audio Menu icon/title is
highlighted in the instrument cluster display. This
menu will display the audio source information,
including the Song name, Artist name, and audio
source with an accompanying graphic.
Messages
Push and release the up or down arrow
button until the Messages Menu item is
highlighted. This feature shows the number of
stored warning messages. Pushing the left or
right arrow button will allow you to see what the
stored messages are.
When no messages are present, main menu icon
will be a closed envelope.
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90GETTING TO KNOW YOUR INSTRUMENT PANEL
When load reduction is activated, the message
“Battery Saver On” or “Battery Saver Mode” will
appear in the instrument cluster.
These messages indicate the vehicle battery has a
low state of charge and continues to lose electrical
charge at a rate that the charging system cannot
sustain.
NOTE:
The charging system is independent from load
reduction. The charging system performs a diag -
nostic on the charging system continuously.
If the Battery Charge Warning Light is on it may
indicate a problem with the charging system
Ú page 92.
The electrical loads that may be switched off
(if equipped), and vehicle functions which can be
affected by load reduction:
Heated Seat/Vented Seats/Heated Wheel
Rear Defroster And Heated Mirrors
HVAC System
115 Volt AC Power Inverter System
Audio and Telematics System Loss of the battery charge may indicate one or
more of the following conditions:
The charging system cannot deliver enough
electrical power to the vehicle system because
the electrical loads are larger than the capability
of the charging system. The charging system is
still functioning properly.
Turning on all possible vehicle electrical loads
(e.g. HVAC to max settings, exterior and interior
lights, overloaded power outlets +12 Volt,
115 Volt AC, USB ports) during certain driving
conditions (city driving, towing, frequent stop
-
ping, etc.).
Installing options like additional lights, upfitter
electrical accessories, audio systems, alarms
and similar devices.
Unusual driving cycles (short trips separated by
long parking periods).
The vehicle was parked for an extended period
of time (weeks, months).
The battery was recently replaced and was not
charged completely.
The battery was discharged by an electrical load
left on when the vehicle was parked.
The battery was used for an extended period
with the engine not running to supply radio,
lights, chargers, +12 Volt portable appliances
like vacuum cleaners, game consoles and
similar devices. What to do when an electrical load reduction
action message is present (“Battery Saver On” or
“Battery Saver Mode”)
During a trip:
Reduce power to unnecessary loads if possible:
Turn off redundant lights (interior or
exterior)
Check what may be plugged in to power
outlets +12 Volt, 115 Volt AC, USB ports
Check HVAC settings (blower, temperature)
Check the audio settings (volume)
After a trip:
Check if any aftermarket equipment was
installed (additional lights, upfitter electrical
accessories, audio systems, alarms) and review
specifications if any (load and Ignition Off Draw
currents).
Evaluate the latest driving cycles (distance,
driving time and parking time).
The vehicle should have service performed if
the message is still present during consecutive
trips, and if the evaluation and driving pattern of
the vehicle did not help to identify the cause.
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GETTING TO KNOW YOUR INSTRUMENT PANEL91
WARNING LIGHTS AND MESSAGES
The warning/indicator lights will illuminate in the
instrument panel together with a dedicated
message and/or acoustic signal when applicable.
These indications are indicative and precautionary
and as such must not be considered as exhaustive
and/or alternative to the information contained in
the Owner’s Manual, which you are advised to read
carefully in all cases. Always refer to the
information in this chapter in the event of a failure
indication. All active telltales will display first if
applicable. The system check menu may appear
different based upon equipment options and
current vehicle status. Some telltales are optional
and may not appear.
RED WARNING LIGHTS
Seat Belt Reminder Warning Light
This warning light indicates when the
driver or passenger seat belt is
unbuckled. When the ignition is first
placed in the ON/RUN or ACC/ON/RUN
position and if the driver’s seat belt is unbuckled,
a chime will sound and the light will turn on. When
driving, if the driver or front passenger seat belt
remains unbuckled, the Seat Belt Reminder Light
will flash or remain on continuously and a chime
will sound Ú page 204.
Air Bag Warning Light
This warning light will illuminate to
indicate a fault with the air bag, and will
turn on for four to eight seconds as a bulb
check when the ignition is placed in the
ON/RUN or ACC/ON/RUN position. This light will
illuminate with a single chime when a fault with the
air bag has been detected, it will stay on until the
fault is cleared. If the light is either not on during
startup, stays on, or turns on while driving, have
the system inspected at an authorized dealer as
soon as possible.
Brake Warning Light
This warning light monitors various brake
functions, including brake fluid level and
parking brake application. If the brake
light turns on it may indicate that the
parking brake is applied, that the brake fluid level
is low, or that there is a problem with the Anti-Lock
Brake System reservoir.
If the light remains on when the parking brake has
been disengaged, and the fluid level is at the full
mark on the master cylinder reservoir, it indicates
a possible brake hydraulic system malfunction or
that a problem with the Brake Booster has been
detected by the Anti-Lock Brake System (ABS) /
Electronic Stability Control (ESC) system. In this case, the light will remain on until the condition has
been corrected. If the problem is related to the
brake booster, the ABS pump will run when
applying the brake, and a brake pedal pulsation
may be felt during each stop.
The dual brake system provides a reserve braking
capacity in the event of a failure to a portion of the
hydraulic system. A leak in either half of the dual
brake system is indicated by the Brake Warning
Light, which will turn on when the brake fluid level
in the master cylinder has dropped below a
specified level.
The light will remain on until the cause is corrected.NOTE:The light may flash momentarily during sharp
cornering maneuvers, which change fluid level
conditions. The vehicle should have service
performed, and the brake fluid level checked.
If brake failure is indicated, immediate repair is
necessary.
WARNING!
Driving a vehicle with the red brake light on is
dangerous. Part of the brake system may have
failed. It will take longer to stop the vehicle. You
could have a collision. Have the vehicle checked
immediately.
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92GETTING TO KNOW YOUR INSTRUMENT PANEL
Vehicles equipped with the Anti-Lock Brake System
(ABS) are also equipped with Electronic Brake
Force Distribution (EBD). In the event of an EBD
failure, the Brake Warning Light will turn on along
with the ABS Light. Immediate repair to the ABS
system is required.
Operation of the Brake Warning Light can be
checked by turning the ignition switch from the OFF
position to the ON/RUN position. The light should
illuminate for approximately two seconds. The light
should then turn off unless the parking brake is
applied or a brake fault is detected. If the light does
not illuminate, have the light inspected by an
authorized dealer.
The light also will turn on when the parking brake
is applied with the ignition switch in the ON/RUN
position.
NOTE:This light shows only that the parking brake is
applied. It does not show the degree of brake appli -
cation.
Battery Charge Warning Light
This warning light will illuminate when the
battery is not charging properly. If it stays
on while the engine is running, there may
be a malfunction with the charging
system. Contact an authorized dealer as soon as
possible. This indicates a possible problem with the
electrical system or a related component.
Door Open Warning Light — If Equipped
This indicator will illuminate when a door
is ajar/open and not fully closed.
NOTE:If the vehicle is moving, there will also be a single
chime.
Electric Power Steering (EPS) Fault
Warning Light
This warning light will turn on when
there's a fault with the EPS system
Ú
page 117.
Electronic Throttle Control (ETC) Warning
Light
This warning light will illuminate to
indicate a problem with the ETC system.
If a problem is detected while the vehicle
is running, the light will either stay on or
flash depending on the nature of the problem.
Cycle the ignition when the vehicle is safely and
completely stopped and the transmission is placed
in the PARK (P) position. The light should turn off.
If the light remains on with the vehicle running,
your vehicle will usually be drivable; however, see
an authorized dealer for service as soon as
possible.
NOTE:This light may turn on if the accelerator and brake
pedals are pressed at the same time.
If the light continues to flash when the vehicle is
running, immediate service is required and you
may experience reduced performance, an
elevated/rough idle, or engine stall and your
vehicle may require towing. The light will come
on when the ignition is placed in the ON/RUN or
ACC/ON/RUN position and remain on briefly as a
bulb check. If the light does not come on during
starting, have the system checked by an
authorized dealer.
WARNING!
Continued operation with reduced assist could
pose a safety risk to yourself and others. Service
should be obtained as soon as possible.
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