keyless entry DODGE DURANGO 2021 Owners Manual

2
INTRODUCTION
SYMBOLS KEY ...........................................................9
ROLLOVER WARNING ............................................. 9
VEHICLE MODIFICATIONS/ALTERATIONS .......... 10
SYMBOL GLOSSARY.............................................. 10
GETTING TO KNOW YOUR VEHICLE
KEYS ........................................................................ 14 Key Fob .............................................................14
SENTRY KEY .......................................................... 16
IGNITION SWITCH .................................................. 17
Keyless Enter ‘n Go™ Ignition .........................17
REMOTE START — IF EQUIPPED .......................... 18
How To Use Remote Start ................................19
To Exit Remote Start Mode ..............................19
Remote Start Front Defrost Activation —
If Equipped........................................................20
Remote Start Comfort Systems —
If Equipped........................................................20
Remote Start Windshield Wiper De–Icer
Activation — If Equipped ..................................21
Remote Start Cancel Message —
If Equipped........................................................21
VEHICLE SECURITY SYSTEM — IF EQUIPPED ..... 21
To Arm The System ..........................................21
To Disarm The System .....................................21
Rearming Of The System .................................22
Security System Manual Override ...................22
Tamper Alert .....................................................22 DOORS ....................................................................22
Manual Door Locks ..........................................22
Power Door Locks ............................................23
Keyless Enter ‘n Go™ — Passive Entry ...........23
Automatic Unlock On Exit Feature —
If Equipped........................................................26
Automatic Door Locks — If Equipped ..............26
Child-Protection Door Lock System —
Rear Doors .......................................................26
STEERING WHEEL ..................................................27
Manual Tilt/Telescoping Steering
Column — If Equipped .....................................27
Power Tilt/Telescoping Steering
Column — If Equipped ......................................27
Heated Steering Wheel — If Equipped ...........27
DRIVER MEMORY SETTINGS — IF EQUIPPED .....28
Programming The Memory Feature ................28
Linking And Unlinking The Remote
Keyless Entry Key Fob To Memory ..................29
Memory Position Recall ...................................29
SEATS ..................................................................29
Manual Adjustment (Front Seats) —
If Equipped........................................................30
Manual Adjustment (Rear Seats) ....................31
Power Adjustment (Front Seats) —
If Equipped .......................................................35
Power Passenger Seat Adjustment —
If Equipped........................................................36
Heated Seats — If Equipped ...........................37
Front Ventilated Seats — If Equipped .............38
Head Restraints .............................................39 UCONNECT VOICE RECOGNITION ....................... 41
Introducing Voice Recognition ........................ 41
Basic Voice Commands ................................... 41
Get Started .......................................................41
Additional Information ..................................... 42
MIRRORS ............................................................... 42
Inside Rearview Mirror..................................... 42
Illuminated Vanity Mirrors .............................. 43
Outside Mirrors ................................................ 43
Outside Automatic Dimming Mirrors —
If Equipped .......................................................44
Power Mirrors .................................................. 44
Heated Mirrors — If Equipped ......................... 44
Tilt Side Mirrors In Reverse — If Equipped ..... 44
UNIVERSAL GARAGE DOOR OPENER
(HOMELINK®) ....................................................... 45
Before You Begin Programming
HomeLink® ...................................................... 45
Erasing All The HomeLink® Channels ............ 45
Identifying Whether You Have A Rolling
Code Or Non-Rolling Code Device ................... 45
Programming HomeLink® To A Garage
Door Opener ..................................................... 46
Programming HomeLink® To A
Miscellaneous Device ...................................... 47
Reprogramming A Single HomeLink®
Button ............................................................... 47
Canadian/Gate Operator Programming ......... 47

21_WD_OM_EN_USC_t.book Page 2

14
GETTING TO KNOW YOUR VEHICLE
KEYS
KEY FOB
Your vehicle is equipped with a key fob which
supports Passive Entry, Remote Keyless Entry
(RKE), Keyless Enter ‘n Go™ (if equipped), Remote
Start (if equipped), and remote power liftgate
operation. The key fob allows you to lock or unlock
the doors and liftgate from distances up to
approximately 66 ft (20 m). The key fob does not need to be pointed at the vehicle to activate the
system. The key fob also contains an emergency
key, which is stored in the rear of the key fob.
NOTE:
The key fob’s wireless signal may be blocked if
the key fob is located next to a mobile phone,
laptop, or other electronic device. This may
result in poor performance.
With ignition in the ON position and the vehicle
moving at 2 mph (4 km/h), all RKE commands are disabled.
Key Fob
In case the ignition switch does not change with
the push of a button, the key fob may have a low or
fully depleted battery. A low key fob battery can be
verified by referring to the instrument cluster,
which will display directions to follow
Úpage 327.
To Lock/Unlock The Doors And Liftgate
Push and release the unlock button on the key fob
once to unlock the driver’s door, or twice within five
seconds to unlock all the doors and the liftgate. To
lock all the doors and the liftgate, push the lock
button once.
When the doors are unlocked, the turn signals will
flash and the illuminated entry system will be
activated. When the doors are locked, the turn
signals will flash and the horn will chirp.
1 — Unlock
2 — Liftgate
3 — Emergency Key
4 — Lock
5 — Remote Start
6 — PANIC

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16GETTING TO KNOW YOUR VEHICLE

Key Fob Battery Replacement

3. Remove the back cover to access and replace the battery. When replacing the battery, match
the (+) sign on the battery to the (+) sign on the
inside of the battery clip, located on the back
cover. Avoid touching the new battery with your
fingers. Skin oils may cause battery deterio -
ration. If you touch a battery, clean it with
rubbing alcohol.
4. To assemble the key fob case, snap the two halves together.
Programming And Requesting Additional
Key Fobs
Programming the key fob may be performed by an
authorized dealer.
NOTE:
Once a key fob is programmed to a vehicle, it
cannot be repurposed and reprogrammed to
another vehicle.
Only key fobs that are programmed to the
vehicle electronics can be used to start and
operate the vehicle. Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of
programming a blank key fob to the vehicle
electronics.
NOTE:
When having the Sentry Key Immobilizer system
serviced, bring all vehicle keys with you to an
authorized dealer.
Keys must be ordered to the correct key cut to
match the vehicle locks.
SENTRY KEY
The Sentry Key Immobilizer system prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed or
activated. Operation is automatic, regardless of
whether the vehicle is locked or unlocked.
WARNING!
The integrated key fob contains a coin cell
battery. Do not ingest the battery; there is a
chemical burn hazard. If the coin cell battery is
swallowed, it can cause severe internal burns
in just two hours and can lead to death.
If you think a battery may have been swal-
lowed or placed inside any part of the body,
seek immediate medical attention.
Keep new and used batteries away from chil
-
dren. If the battery compartment does not
close securely, stop using the product and
keep it away from children.
WARNING!
Always remove the key fobs from the vehicle
and lock all doors when leaving the vehicle
unattended.
For vehicles equipped with Keyless Enter ‘n
Go™ Ignition, always remember to place the
ignition in the OFF position.

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GETTING TO KNOW YOUR VEHICLE17
The system uses a key fob, keyless push button
ignition and a Radio Frequency (RF) receiver to
prevent unauthorized vehicle operation. Therefore,
only key fobs that are programmed to the vehicle
can be used to start and operate the vehicle. The
system will shut the engine off in two seconds if an
incorrect key fob is used to start the engine.
After placing the ignition in the ON/RUN position,
the Vehicle Security Light will turn on for three
seconds for a bulb check. If the light remains on
after the bulb check, it indicates that there is a
problem with the electronics. In addition, if the light
begins to flash after the bulb check, it indicates
that someone used an invalid key fob to start the
engine. Either of these conditions will result in the
engine being shut off after two seconds.
If the Vehicle Security Light turns on during normal
vehicle operation (vehicle running for longer than
10 seconds), it indicates that there is a fault in the
electronics. Should this occur, have the vehicle
serviced as soon as possible by an authorized
dealer. All of the key fobs provided with your new vehicle
have been programmed to the vehicle electronics
Ú
page 327.
IGNITION SWITCH
KEYLESS ENTER ‘N GO™ IGNITION
This feature allows the driver to operate the
ignition switch with the push of a button as long as
the key fob is in the passenger compartment.
The START/STOP ignition button has several
operating modes that are labeled and will
illuminate when in position. These modes are OFF,
ACC, ON/RUN, and START.

START/STOP Ignition Button
The push button ignition can be placed in the
following modes:
OFF
The engine is stopped
Some electrical devices (e.g. power locks,
alarm, etc.) are still available
ACC
Engine is not started
Some electrical devices are available
(e.g. power windows)
ON/RUN
Driving position
All electrical devices are available
(e.g. climate controls, etc.)
START
The engine will start (when foot is on the brake
pedal)
NOTE:If the ignition position does not change with a push
of the ignition button, and the instrument cluster
display message “Key Fob Not Detected” is being
displayed, the key fob may have a low or depleted
battery. In this situation, a back up method can be
used to operate the ignition switch. Put the nose
side of the key fob (side opposite of the emergency
key) against the START/STOP ignition button and
push to operate the ignition switch.
CAUTION!
The Sentry Key Immobilizer system is not
compatible with some aftermarket remote
starting systems. Use of these systems may
result in vehicle starting problems and loss of
security protection.
1 — OFF
2 — ACC
3 — ON/RUN
2

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GETTING TO KNOW YOUR VEHICLE19
HOW TO USE REMOTE START
Push and release the Remote Start button on the
key fob twice within five seconds. The vehicle
doors will lock, the parking lights will flash, and the
horn will chirp twice (if programmed). Then, the
engine will start, and the vehicle will remain in the
Remote Start mode for a 15 minute cycle. Pushing
the Remote Start button a third time shuts the
engine off.
To drive the vehicle, push the unlock button, and
with a valid Keyless Enter ‘n Go™ key fob in the
vehicle, place the ignition in the ON/RUN position.
NOTE:
With Remote Start, the engine will only run for
15 minutes.
Remote Start can only be used twice.
If an engine fault is present or fuel level is
low, the vehicle will start and then shut down in
10 seconds.
The park lamps will turn on and remain on
during Remote Start mode.
For security, power window operation is
disabled when the vehicle is in the Remote Start
mode.
The ignition must be placed in the ON/RUN posi -
tion before the Remote Start sequence can be
repeated for a third cycle. All of the following conditions must be met before
the engine will remote start:
Gear selector in PARK
Doors closed
Hood closed
Liftgate closed
Hazard switch off
Brake switch inactive (brake pedal not pressed)
Battery at an acceptable charge level
PANIC button not pushed
System not disabled from previous remote start
event
Vehicle Security system indicator flashing
Ignition in OFF position
Fuel level meets minimum requirement
Vehicle Security system is not signaling an
intrusion
Malfunction Indicator Light (MIL) is not
illuminated
TO EXIT REMOTE START MODE
To drive the vehicle after starting the Remote Start
system, either push and release the unlock button
on the key fob to unlock the doors, or unlock the
vehicle using Keyless Enter ‘n Go™ — Passive Entry
via the door handles, and disarm the Vehicle
Security system (if equipped). Then, prior to the
end of the 15 minute cycle, push and release the
START/STOP ignition button.
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas contains
Carbon Monoxide (CO) which is odorless and
colorless. Carbon Monoxide is poisonous and
can cause serious injury or death when
inhaled.
Keep key fobs away from children. Operation
of the Remote Start system, windows, door
locks or other controls could cause serious
injury or death.
2

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20GETTING TO KNOW YOUR VEHICLE
The Remote Start system will turn the engine off
with another push and release of the Remote Start
button on the key fob, or if the engine is allowed to
run for the entire 15 minute cycle. Once the
ignition is placed in the ON/RUN position, the
climate controls will resume the previously set
operations (temperature, blower control, etc.).
NOTE:
To avoid unintentional shutdowns, the system
will disable for two seconds after receiving a
valid Remote Start request.
For vehicles equipped with the Keyless Enter ‘n
Go™ — Passive Entry feature, the message
“Remote Start Active — Push Start Button” will
display in the instrument cluster display until
you push the START/STOP ignition button.
REMOTE START FRONT DEFROST
A
CTIVATION — IF EQUIPPED
When Remote Start is active, and the outside
ambient temperature is 40°F (4.5°C) or below, the
system will automatically activate front defrost for
15 minutes or less. The time is dependent on the
ambient temperature. Once the timer expires, the
system will automatically adjust the settings
depending on ambient conditions. See “Remote
Start Comfort Systems — If Equipped” in the next
section for detailed operation.
REMOTE START COMFORT SYSTEMS —
I
F EQUIPPED
When Remote Start is activated, the front and rear
defrost will automatically turn on in cold weather.
The heated steering wheel and driver heated seat
feature will turn on if selected in the comfort menu
screen within Uconnect Settings Ú page 159. In
warm weather, the driver vented seat feature will
automatically turn on when Remote Start is
activated, if programmed in the comfort menu
screen. The vehicle will adjust the climate control
settings depending on the outside ambient
temperature.
Automatic Temperature Control (ATC) —
If Equipped
The climate controls will automatically adjust to
the optimal temperature and mode settings
depending on the outside ambient temperature.
This will occur until the ignition is placed in the
ON/RUN position, where the climate controls will
resume their previous settings. Manual Temperature Control (MTC) — If Equipped
In ambient temperatures at 40°F (4.5°C) or
below, the climate settings will default to
maximum heat, with fresh air entering the
cabin. If the front defrost timer expires, the
vehicle will enter Mix Mode.
In ambient temperatures from 40°F (4.5°C) to
78°F (26°C), the climate settings will be based
on the last settings selected by the driver.
In ambient temperatures at 78°F (26°C)
or above, the climate settings will default to
MAX A/C, Bi-Level Mode, and Recirculation on.
For more information on ATC, MTC, and climate
control settings, see Ú page 55.
NOTE:These features will stay on through the duration of
Remote Start until the ignition is placed in the
ON/RUN position. The climate control settings will
change if manually adjusted by the driver while the
vehicle is in Remote Start mode, and exit auto -
matic override. This includes the OFF button on the
climate controls, which will turn the system off.

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GETTING TO KNOW YOUR VEHICLE21
REMOTE START WINDSHIELD WIPER
D
E–ICER ACTIVATION — IF EQUIPPED
When Remote Start is active and the outside
ambient temperature is less than 33°F (0.6°C),
the Windshield Wiper De-Icer will activate. Exiting
Remote Start will resume its previous operation. If
the Windshield Wiper De-Icer was active, the timer
and operation will continue.
REMOTE START CANCEL MESSAGE —
I
F EQUIPPED

The following messages will display in the instrument
cluster display if the vehicle fails to remote start or
exits Remote Start prematurely:
Remote Start Cancelled — Door Open
Remote Start Cancelled — Hood Open
Remote Start Cancelled — Fuel Low
Remote Start Cancelled — Liftgate Open
Remote Start Cancelled — Timer Expired
Remote Start Disabled — Start Vehicle To Reset
The instrument cluster display message stays active
until the ignition is placed in the ON/RUN position.

VEHICLE SECURITY SYSTEM — IF EQUIPPED

The Vehicle Security system monitors the vehicle
doors for unauthorized entry and the Keyless Enter ‘n
Go™ Ignition for unauthorized operation. While the
Vehicle Security system is armed, interior switches
for door locks and liftgate release are disabled.
If something triggers the alarm, the Vehicle Security
system will provide the following audible and visible
signals:
The horn will pulse
The parking lights and/or turn signals will flash
The Vehicle Security Light in the instrument
cluster will flash

TO ARM THE SYSTEM
Follow these steps to arm the Vehicle Security
system:

1. Make sure the vehicle’s ignition is placed in the OFF position.

For vehicles equipped with Keyless Entry,
make sure the vehicle’s keyless ignition
system is OFF. 2. Perform one of the following methods to lock
the vehicle:
Push lock on the interior power door lock
switch with the driver and/or passenger
door open.
Push the lock button on the exterior Passive
Entry door handle with a valid key fob avail -
able in the same exterior zone Ú page 23.
Push the lock button on the key fob.
3. If any doors are open, close them.
TO DISARM THE SYSTEM
The Vehicle Security system can be disarmed using
any of the following methods:
Push the unlock button on the key fob.
Grab the Passive Entry unlock door handle (if
equipped) Ú page 23.
Cycle the vehicle ignition system out of the OFF
position.
2

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GETTING TO KNOW YOUR VEHICLE23
POWER DOOR LOCKS
The power door lock switches are located on each
front door panel. Push the switch to lock or unlock
the doors and liftgate.

Power Door Lock Switches

If the lock knob is down when the door is closed,
the door will lock. Make sure the key fob is not
inside the vehicle before closing the door.
NOTE:If the key fob is located next to a mobile phone,
laptop, or other electronic device, the wireless
signal may get blocked, and the driver’s door may
not unlock automatically.
If the door lock switch is pushed while the ignition
is in the ACC or ON/RUN position, and the driver's
door is open, the doors will not lock. If a rear door is locked, it cannot be opened from
inside the vehicle without first unlocking the door.
The door may be unlocked manually by raising the
lock knob.
KEYLESS ENTER ‘N GO™ — PASSIVE
E
NTRY
The Passive Entry system is an enhancement to
the vehicle’s Remote Keyless Entry (RKE) system
and a feature of Keyless Enter ‘n Go™ — Passive
Entry. This feature allows you to lock and unlock
the vehicle’s door(s) without having to push the key
fob lock or unlock buttons.
NOTE:
Passive Entry may be programmed on/off within
Uconnect Settings Ú page 159.
The key fob may not be detected by the vehicle
Passive Entry system if it is located next to a
mobile phone, laptop or other electronic device;
these devices may block the key fob's wireless
signal and prevent the Passive Entry handle
from locking/unlocking the vehicle.
WARNING!
For personal security and safety in the event
of a collision, lock the vehicle doors as you
drive as well as when you park and leave the
vehicle.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle.
Allowing children to be in a vehicle unattended
is dangerous for a number of reasons. A child
or others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the gear
selector.
Do not leave the key fob in or near the vehicle,
or in a location accessible to children, and do
not leave the ignition of a vehicle equipped
with Keyless Enter ‘n Go™ in the ACC or ON/
RUN position. A child could operate power
windows, other controls, or move the vehicle.
When leaving the vehicle, always make sure
the keyless ignition node is in the OFF posi -
tion, remove the key fob from the vehicle and
lock the vehicle. Unsupervised use of the
vehicle equipment may cause severe person
injuries and death.
2

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172MULTIMEDIA
Seats & Comfort/Auto-On Comfort
Passive Entry This setting will allow you to turn the Passive Entry feature (Keyless Enter ‘n
Go™) on or off.
Personal Settings Linked to Key Fob This setting will recall preset radio stations and driver seat position that have
been linked to the key fob.
Power Liftgate Alert This setting will chime an audible alert when the power liftgate is raising or
lowering. Selectable settings are “On” and “Off”.
Setting Name
Description
When Seats & Comfort/Auto-On Comfort button is pressed on the touchscreen, the system displays the options related to the vehicle’s comfort systems when
remote start has been activated or the vehicle has been started.
NOTE:Depending on the vehicle’s options, feature settings may vary.
Setting NameDescription
Easy Exit SeatsThis setting will automatically move the driver seat rearward when the engine
is shut off. The available settings are “On” and “Off”.
Auto-On Driver Heated/Ventilated Seat & Heated Steering Wheel With Vehicle Start This setting will activate the vehicle’s comfort systems and heated seats
(if equipped) or heated steering wheel (if equipped) when the vehicle is
remote started or ignition is started. The “Off” setting will not activate the
comfort systems. The “Remote Start” setting will only activate the comfort
systems when using Remote Start. The “All Start” setting will activate the
comfort systems whenever the vehicle is started. If equipped, the only
selectable option will be “With Vehicle Start”.

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331
Fuel
............................................................... 318Additives................................................... 319Clean Air.................................................... 319Economy Mode.......................................... 107Ethanol...................................................... 319Gasoline.................................................... 318Materials Added........................................ 319Methanol................................................... 319Octane Rating........................................... 318Requirements................................. 318, 321Specifications............................................ 322Tank Capacity............................................ 321Fueling........................................................... 140Fuses............................................................. 286
G
Garage Door Opener (HomeLink).................... 45Gasoline, (Fuel)............................................. 318Gasoline, Clean Air........................................ 319Gasoline, Reformulated................................. 319Gear Ranges.................................................. 108Getting to Know Your Instrument Cluster........ 82Glass Cleaning............................................... 316Gross Axle Weight Rating............................... 143Gross Vehicle Weight Rating.......................... 142GVWR............................................................ 141
H
Hazard Warning Flashers.............................. 243Head Restraints............................................... 39Headlights Automatic.................................................... 50Cleaning................................................... 314High Beam/Low Beam Select Switch.......... 49Lights On Reminder..................................... 51On With Wipers............................................ 50Passing........................................................ 50Heated Mirrors................................................. 44Heated Seats................................................... 37Heated Steering Wheel.................................... 27Heater, Engine Block.................................... 104Hill Start Assist.............................................. 193HitchesTrailer Towing........................................... 145HomeLink (Garage Door Opener)..................... 45Hood Prop........................................................ 74Hood Release.................................................. 74
I
Ignition............................................................. 17Key Fob Battery Low Or Dead...................... 17Key Fob Not Detected................................. 17Keyless Ignition........................................... 17Keyless Push Button................................... 17Push Button Ignition.................................... 17Switch.......................................................... 17
Immobilizer (Sentry Key)..................................16Indicator lightBlue.............................................................98Green...........................................................97White...........................................................98Yellow..........................................................97Inside Rearview Mirror.................... 42, 43, 243Instrument Cluster....................................82, 83Display.................................................. 83, 86Menu Items.................................................87Instrument Cluster DisplayAudio...........................................................88Driver Assist.................................................88Fuel Economy..............................................88Messages....................................................88Screen Setup...............................................89Speedometer...............................................87Stop Start....................................................88Trailer Tow...................................................88Trip..............................................................88Vehicle Info..................................................87Instrument Panel Lens Cleaning................... 315Integrated Trailer Brake Control.................... 149Interior And Instrument Lights.........................52Interior Appearance Care.............................. 315Interior Lights...................................................52Intermittent Wipers (Delay Wipers)..................53InverterPower...........................................................70iPod/USB/MP3 Control....................................67
11

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