towing DODGE DURANGO 2021 Owners Manual

3
EXTERIOR LIGHTS.................................................. 48 Multifunction Lever ..........................................48
Headlight Switch ..............................................48
Daytime Running Lights (DRLs) ......................49
High/Low Beam Switch....................................49
Automatic High Beam — If Equipped ..............50
Flash-To-Pass ..................................................50
Automatic Headlights ......................................50
Parking Lights And Panel Lights ......................50
Automatic Headlights With Wipers..................50
Headlight Delay ................................................51
Lights-On Reminder..........................................51
Fog Lights — If Equipped ..................................51
Turn Signals ......................................................51
Lane Change Assist — If Equipped ..................51
Automatic Headlight Leveling —
If Equipped........................................................52
Battery Saver ....................................................52
INTERIOR LIGHTS ................................................. 52
Courtesy Lights .................................................52
WINDSHIELD WIPERS AND WASHERS .............. 53
Windshield Wiper Operation ...........................53
Rain Sensing Wipers — If Equipped ...............54
Rear Window Wiper/Washer ..........................55
CLIMATE CONTROLS ............................................. 55
Automatic Climate Control Descriptions And
Functions ..........................................................55
Automatic Temperature Control (ATC) ..........62
Climate Voice Recognition ...............................62
Operating Tips .................................................62 INTERIOR STORAGE AND EQUIPMENT ............... 64
Storage..............................................................64
USB/AUX Control .............................................67
Electrical Power Outlets .................................68
Power Inverter — If Equipped ..........................70
Wireless Charging Pad —
If Equipped .......................................................71
WINDOWS ..............................................................71
Power Windows ................................................71
Wind Buffeting .................................................73
POWER SUNROOF — IF EQUIPPED ...................... 73
Opening And Closing The Sunroof...................73
Sunshade Operation ........................................73
Pinch Protect Feature ......................................74
Venting Sunroof................................................74
Sunroof Maintenance ......................................74
Ignition Off Operation.......................................74
HOOD .......................................................................74
Opening The Hood............................................74
Closing The Hood .............................................75
LIFTGATE ................................................................. 75
Power Liftgate — If Equipped ...........................75
Cargo Area Features .......................................76
ROOF LUGGAGE RACK — IF EQUIPPED ............... 77
Deploying The Crossbars .................................78
Stowing The Crossbars ....................................80
GETTING TO KNOW YOUR
INSTRUMENT PANEL
INSTRUMENT CLUSTER ........................................ 82Instrument Cluster Descriptions ..................... 83
INSTRUMENT CLUSTER DISPLAY ........................ 83
Location And Controls...................................... 83
Engine Oil Life Reset ....................................... 85
Display And Messages ..................................... 86
Instrument Cluster Display Menu Items ........ 87
Battery Saver On/Battery Saver Mode
Message — Electrical Load Reduction
Actions — If Equipped ...................................... 89
WARNING LIGHTS AND MESSAGES ................... 91
Red Warning Lights ..........................................91
Yellow Warning Lights ...................................... 94
Yellow Indicator Lights ..................................... 97
Green Indicator Lights ..................................... 97
White Indicator Lights ...................................... 98
Blue Indicator Lights ........................................ 98
ONBOARD DIAGNOSTIC SYSTEM — OBD II ........ 99
Onboard Diagnostic System
(OBD II) Cybersecurity ...................................... 99
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS .......................................................... 100

21_WD_OM_EN_USC_t.book Page 3

5
TRAILER TOWING ................................................ 142 Common Towing Definitions ......................... 142Trailer Hitch Classification ............................ 145
Trailer Towing Weights
(Maximum Trailer Weight Ratings) ............ 145Trailer Hitch Receiver Cover Removal —
If Equipped..................................................... 146
Trailer And Tongue Weight ........................... 147
Towing Requirements .................................. 147
Towing Tips ................................................... 152
RECREATIONAL TOWING
(BEHIND MOTORHOME) ...................................... 153
Towing This Vehicle Behind Another
Vehicle............................................................ 153
Recreational Towing — Rear-Wheel
Drive Models.................................................. 153
Recreational Towing — All-Wheel Drive
Models (Single-Speed Transfer Case).......... 154
Recreational Towing — All-Wheel Drive
Models (Two-Speed Transfer Case) ............. 154
DRIVING TIPS ....................................................... 156
On-Road Driving Tips..................................... 156
Off-Road Driving Tips..................................... 157
MULTIMEDIA
UCONNECT SYSTEMS ........................................ 158
CYBERSECURITY ................................................ 158
UCONNECT SETTINGS ......................................... 159Customer Programmable Features.............. 159
STEERING WHEEL AUDIO CONTROLS .............. 178
Radio Operation ............................................ 178
Media Mode................................................... 178
UCONNECT REAR SEAT ENTERTAINMENT
(RSE) SYSTEM — IF EQUIPPED .......................... 178
Getting Started .............................................. 178
Dual Video Screen......................................... 179
Play A Blu-ray™ Disc...................................... 180
Play Video Games ......................................... 182
Important Notes For Dual Video Screen
System ........................................................... 182
Blu-ray™ Disc Player Remote Control .......... 183
Headphones Operation................................. 184
Controls.......................................................... 184Replacing The Headphone Batteries ........... 184Accessibility — If Equipped ........................... 184Stereo Headphone Lifetime Limited
Warranty ........................................................ 185
RADIO OPERATION AND MOBILE PHONES ..... 188
Regulatory And Safety Information .............. 188
SAFETY
SAFETY FEATURES .............................................. 189 Anti-Lock Brake System (ABS) ..................... 189Electronic Brake Control (EBC) System ...... 190
AUXILIARY DRIVING SYSTEMS .......................... 195
Blind Spot Monitoring (BSM) —
If Equipped .................................................... 195
Forward Collision Warning (FCW) With
Mitigation ....................................................... 199Tire Pressure Monitoring System
(TPMS) ........................................................... 201
OCCUPANT RESTRAINT SYSTEMS ................... 204
Occupant Restraint Systems Features ........ 204Important Safety Precautions ...................... 204
Seat Belt Systems ........................................ 205
Supplemental Restraint Systems (SRS) ...... 211Child Restraints ........................................... 223
SAFETY TIPS ...................................................... 239
Transporting Passengers.............................. 239
Transporting Pets ....................................... 239
Safety Checks You Should Make
Inside The Vehicle ........................................ 239
Periodic Safety Checks You Should
Make Outside The Vehicle ............................ 241
Exhaust Gas................................................... 241
Carbon Monoxide Warnings ....................... 242

21_WD_OM_EN_USC_t.book Page 5

6
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS ........................ 243
ASSIST AND SOS MIRROR — IF EQUIPPED...... 243
JACKING AND TIRE CHANGING ........................ 247 Preparations For Jacking ............................ 247
Jack Location ................................................. 248
Spare Tire Stowage ....................................... 249
Spare Tire Removal ....................................... 249
Jacking Instructions ..................................... 251
JUMP STARTING .................................................. 255
Preparations For Jump Start......................... 255Jump Starting Procedure .............................. 256
REFUELING IN EMERGENCY –
IF EQUIPPED ........................................................ 257
IF YOUR ENGINE OVERHEATS ............................ 258
MANUAL PARK RELEASE ................................... 258
FREEING A STUCK VEHICLE .............................. 260
TOWING A DISABLED VEHICLE .........................261
Rear Wheel Drive Models ............................. 262
All Wheel Drive Models ................................. 263
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .................................................................. 263
EVENT DATA RECORDER (EDR) ......................... 263
SERVICING AND MAINTENANCE
SCHEDULED SERVICING ................................... 264
Maintenance Plan ......................................... 265
ENGINE COMPARTMENT .................................... 268
3.6L Engine ................................................... 268
5.7L Engine ................................................... 269
Checking Oil Level ......................................... 270
Adding Washer Fluid .................................... 270
Maintenance-Free Battery ........................... 270Pressure Washing ......................................... 271
VEHICLE MAINTENANCE..................................... 271
Engine Oil ...................................................... 271
Engine Oil Filter ............................................ 272
Engine Air Cleaner Filter ............................ 272
Air Conditioner Maintenance ..................... 273
Accessory Drive Belt Inspection ................... 275Body Lubrication .......................................... 276
Windshield Wiper Blades ............................. 276
Exhaust System ............................................ 279
Cooling System .............................................. 280
Brake System ............................................... 283
Automatic Transmission ............................... 284
Front/Rear Axle Fluid ................................... 285Transfer Case ............................................... 285
Fuses.............................................................. 286
Bulb Replacement......................................... 293 TIRES ..................................................................... 295
Tire Safety Information ................................. 295
Tires — General Information ........................ 303Tire Types....................................................... 306Spare Tires — If Equipped ............................ 307
Wheel And Wheel Trim Care ........................ 309Snow Traction Devices ................................. 310
Tire Rotation Recommendations ................ 312
DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES .................... 312
Treadwear...................................................... 312
Traction Grades ............................................. 313Temperature Grades..................................... 313
STORING THE VEHICLE .................................... 313
BODYWORK .......................................................... 313 Protection From Atmospheric Agents .......... 313
Body And Underbody Maintenance ............. 314
Preserving The Bodywork ............................. 314
INTERIORS ........................................................... 315
Seats And Fabric Parts ................................. 315
Plastic And Coated Parts .............................. 315
Leather Surfaces........................................... 316
Glass Surfaces ............................................. 316

21_WD_OM_EN_USC_t.book Page 6

80GETTING TO KNOW YOUR VEHICLE
STOWING THE CROSSBARS

1. Starting with one crossbar, completely loosen
the thumb screws at both ends. Slide the
crossbar away from the matching letter to
remove it from the deployed position. Repeat
with the other crossbar.

2. Starting with the one crossbar, bend up the pivot supports at each end.

Crossbar Pivot
3. Position the crossbar along the correct side
rail. Make sure the letters on the crossbar
align with the matching letters on the side rail.

Stowing Crossbars

4. Slide the crossbar outward, away from the center of the roof. The crossbar will nest fully
within the side rail.
Crossbar To Side Rail

5. Once the driver’s side crossbar is in place, tighten the thumb screws completely.

Tightening Crossbar

CAUTION!
Use care when removing and handling the
crossbars to prevent damage to the vehicle.

21_WD_OM_EN_USC_t.book Page 80

GETTING TO KNOW YOUR INSTRUMENT PANEL83
INSTRUMENT CLUSTER DESCRIPTIONS

1. Tachometer

Indicates the engine speed in revolutions
per minute (RPM x 1000).
2. Speedometer
Indicates vehicle speed.
3. Temperature Gauge
The temperature gauge shows engine
coolant temperature. Any reading within the
normal range indicates that the engine
cooling system is operating satisfactorily.
The pointer will likely indicate a higher
temperature when driving in hot weather,
up mountain grades, or when towing a
trailer. It should not be allowed to exceed
the upper limits of the normal operating
range. 4. Instrument Cluster DisplayThe instrument cluster display features a
driver interactive display Ú
page 83.
5. Fuel Gauge
The pointer shows the level of fuel in the
fuel tank when the Keyless Push Button
Ignition is in the ON/RUN position.
 The fuel pump symbol points to
the side of the vehicle where the
fuel door is located Ú page 140.
NOTE:The hard telltales will illuminate for a bulb check
when the ignition is first cycled.
INSTRUMENT CLUSTER DISPLAY
Your vehicle is equipped with an instrument cluster
display, which offers useful information to the
driver. With the ignition in the OFF mode, opening/
closing of a door will activate the display for
viewing, and display the total miles, or kilometers,
in the odometer. Your instrument cluster display is
designed to display important information about
your vehicle’s systems and features. Using a driver
interactive display located on the instrument
panel, your instrument cluster display can show
how systems are working and give you warnings
when they are not. The steering wheel mounted
controls allow you to scroll through the main
menus and submenus. You can access the specific
information you want and make selections and
adjustments.
LOCATION AND CONTROLS
The instrument cluster display is located in the
center of the instrument cluster.WARNING!
A hot engine cooling system is dangerous. You or
others could be badly burned by steam or boiling
coolant. You may want to call an authorized
dealer for service if your vehicle overheats
Úpage 280.
CAUTION!
Driving with a hot engine cooling system could
damage your vehicle. If the temperature gauge
reads “H” pull over and stop the vehicle. Idle the
vehicle with the air conditioner turned off until
the pointer drops back into the normal range. If
the pointer remains on the “H”, turn the engine
off immediately and call an authorized dealer for
service.
3

21_WD_OM_EN_USC_t.book Page 83

90GETTING TO KNOW YOUR INSTRUMENT PANEL
When load reduction is activated, the message
“Battery Saver On” or “Battery Saver Mode” will
appear in the instrument cluster.
These messages indicate the vehicle battery has a
low state of charge and continues to lose electrical
charge at a rate that the charging system cannot
sustain.
NOTE:
The charging system is independent from load
reduction. The charging system performs a diag -
nostic on the charging system continuously.
If the Battery Charge Warning Light is on it may
indicate a problem with the charging system
Ú page 92.
The electrical loads that may be switched off
(if equipped), and vehicle functions which can be
affected by load reduction:
Heated Seat/Vented Seats/Heated Wheel
Rear Defroster And Heated Mirrors
HVAC System
115 Volt AC Power Inverter System
Audio and Telematics System Loss of the battery charge may indicate one or
more of the following conditions:
The charging system cannot deliver enough
electrical power to the vehicle system because
the electrical loads are larger than the capability
of the charging system. The charging system is
still functioning properly.
Turning on all possible vehicle electrical loads
(e.g. HVAC to max settings, exterior and interior
lights, overloaded power outlets +12 Volt,
115 Volt AC, USB ports) during certain driving
conditions (city driving, towing, frequent stop
-
ping, etc.).
Installing options like additional lights, upfitter
electrical accessories, audio systems, alarms
and similar devices.
Unusual driving cycles (short trips separated by
long parking periods).
The vehicle was parked for an extended period
of time (weeks, months).
The battery was recently replaced and was not
charged completely.
The battery was discharged by an electrical load
left on when the vehicle was parked.
The battery was used for an extended period
with the engine not running to supply radio,
lights, chargers, +12 Volt portable appliances
like vacuum cleaners, game consoles and
similar devices. What to do when an electrical load reduction
action message is present (“Battery Saver On” or
“Battery Saver Mode”)
During a trip:
Reduce power to unnecessary loads if possible:
Turn off redundant lights (interior or
exterior)
Check what may be plugged in to power
outlets +12 Volt, 115 Volt AC, USB ports
Check HVAC settings (blower, temperature)
Check the audio settings (volume)
After a trip:
Check if any aftermarket equipment was
installed (additional lights, upfitter electrical
accessories, audio systems, alarms) and review
specifications if any (load and Ignition Off Draw
currents).
Evaluate the latest driving cycles (distance,
driving time and parking time).
The vehicle should have service performed if
the message is still present during consecutive
trips, and if the evaluation and driving pattern of
the vehicle did not help to identify the cause.

21_WD_OM_EN_USC_t.book Page 90

92GETTING TO KNOW YOUR INSTRUMENT PANEL
Vehicles equipped with the Anti-Lock Brake System
(ABS) are also equipped with Electronic Brake
Force Distribution (EBD). In the event of an EBD
failure, the Brake Warning Light will turn on along
with the ABS Light. Immediate repair to the ABS
system is required.
Operation of the Brake Warning Light can be
checked by turning the ignition switch from the OFF
position to the ON/RUN position. The light should
illuminate for approximately two seconds. The light
should then turn off unless the parking brake is
applied or a brake fault is detected. If the light does
not illuminate, have the light inspected by an
authorized dealer.
The light also will turn on when the parking brake
is applied with the ignition switch in the ON/RUN
position.
NOTE:This light shows only that the parking brake is
applied. It does not show the degree of brake appli -
cation.
Battery Charge Warning Light
This warning light will illuminate when the
battery is not charging properly. If it stays
on while the engine is running, there may
be a malfunction with the charging
system. Contact an authorized dealer as soon as
possible. This indicates a possible problem with the
electrical system or a related component.
Door Open Warning Light — If Equipped
This indicator will illuminate when a door
is ajar/open and not fully closed.
NOTE:If the vehicle is moving, there will also be a single
chime.
Electric Power Steering (EPS) Fault
Warning Light
This warning light will turn on when
there's a fault with the EPS system
Ú
page 117.
Electronic Throttle Control (ETC) Warning
Light
This warning light will illuminate to
indicate a problem with the ETC system.
If a problem is detected while the vehicle
is running, the light will either stay on or
flash depending on the nature of the problem.
Cycle the ignition when the vehicle is safely and
completely stopped and the transmission is placed
in the PARK (P) position. The light should turn off.
If the light remains on with the vehicle running,
your vehicle will usually be drivable; however, see
an authorized dealer for service as soon as
possible.
NOTE:This light may turn on if the accelerator and brake
pedals are pressed at the same time.
If the light continues to flash when the vehicle is
running, immediate service is required and you
may experience reduced performance, an
elevated/rough idle, or engine stall and your
vehicle may require towing. The light will come
on when the ignition is placed in the ON/RUN or
ACC/ON/RUN position and remain on briefly as a
bulb check. If the light does not come on during
starting, have the system checked by an
authorized dealer.
WARNING!
Continued operation with reduced assist could
pose a safety risk to yourself and others. Service
should be obtained as soon as possible.

21_WD_OM_EN_USC_t.book Page 92

GETTING TO KNOW YOUR INSTRUMENT PANEL93
Engine Coolant Temperature Warning
Light
This warning light warns of an
overheated engine condition. If the
engine coolant temperature is too high,
this indicator will illuminate and a single
chime will sound. If the temperature reaches the
upper limit, a continuous chime will sound for four
minutes or until the engine is able to cool,
whichever comes first.
If the light turns on while driving, safely pull over
and stop the vehicle. If the Air Conditioning (A/C)
system is on, turn it off. Also, shift the transmission
into NEUTRAL (N) and idle the vehicle. If the
temperature reading does not return to normal,
turn the engine off immediately and call for service
Ú page 258.
Hood Open Warning Light
This warning light will illuminate when the
hood is left open and not fully closed.
NOTE:If the vehicle is moving, there will also be a single
chime.
Liftgate Open Warning Light
This warning light will illuminate when the
liftgate is open.
NOTE:If the vehicle is moving, there will also be a single
chime.
Oil Pressure Warning Light
This warning light will illuminate to
indicate low engine oil pressure. If the
light turns on while driving, stop the
vehicle, shut off the engine as soon as
possible, and contact an authorized dealer. A
chime will sound when this light turns on.
Do not operate the vehicle until the cause is
corrected. This light does not indicate how much oil
is in the engine. The engine oil level must be
checked under the hood.
Oil Temperature Warning Light
This warning light will illuminate to
indicate the engine oil temperature is
high. If the light turns on while driving,
stop the vehicle and shut off the engine
as soon as possible. Wait for oil temperature to
return to normal levels.
Trailer Brake Disconnected Warning Light
This warning light will illuminate when the
Trailer Brake has been disconnected
Ú page 147.
Transmission Temperature Warning
Light — If Equipped
This warning light will illuminate to warn
of a high transmission fluid temperature.
This may occur with strenuous usage
such as trailer towing. If this light turns
on, stop the vehicle and run the engine at idle or
slightly faster, with the transmission in PARK (P) or
NEUTRAL (N), until the light turns off. Once the light
turns off, you may continue to drive normally.
WARNING!
If you continue operating the vehicle when the
Transmission Temperature Warning Light is
illuminated you could cause the fluid to boil over,
come in contact with hot engine or exhaust
components and cause a fire.
CAUTION!
Continuous driving with the Transmission
Temperature Warning Light illuminated will
eventually cause severe transmission damage
or transmission failure.
3

21_WD_OM_EN_USC_t.book Page 93

94GETTING TO KNOW YOUR INSTRUMENT PANEL
Vehicle Security Warning Light —
If Equipped
This light will flash at a fast rate for
approximately 15 seconds when the
vehicle security system is arming, and
then will flash slowly until the vehicle is
disarmed.
YELLOW WARNING LIGHTS
Engine Check/Malfunction Indicator
Warning Light (MIL)
The Engine Check/Malfunction Indicator
Light (MIL) is a part of an Onboard
Diagnostic System called OBD II that
monitors engine and automatic
transmission control systems. This warning light
will illuminate when the ignition is in the ON/RUN
position before engine start. If the bulb does not
come on when turning the ignition switch from OFF
to ON/RUN, have the condition checked promptly. Certain conditions, such as a loose or missing gas
cap, poor quality fuel, etc., may illuminate the light
after engine start. The vehicle should be serviced if
the light stays on through several typical driving
styles. In most situations, the vehicle will drive
normally and will not require towing.
When the engine is running, the MIL may flash to
alert serious conditions that could lead to
immediate loss of power or severe catalytic
converter damage. The vehicle should be serviced
by an authorized dealer as soon as possible if this
occurs.
Electronic Stability Control (ESC) Active
Warning Light
This warning light will indicate when the
ESC system is Active. The ESC Indicator
Light in the instrument cluster will come
on when the ignition is placed in the
ON/RUN or ACC/ON/RUN position, and when ESC
is activated. It should go out with the engine
running. If the ESC Indicator Light comes on
continuously with the engine running, a
malfunction has been detected in the ESC system.
If this warning light remains on after several
ignition cycles, and the vehicle has been driven
several miles (kilometers) at speeds greater than
30 mph (48 km/h), see an authorized dealer as
soon as possible to have the problem diagnosed
and corrected.WARNING!
A malfunctioning catalytic converter, as
referenced above, can reach higher
temperatures than in normal operating
conditions. This can cause a fire if you drive
slowly or park over flammable substances such
as dry plants, wood, cardboard, etc. This could
result in death or serious injury to the driver,
occupants or others.
CAUTION!
Prolonged driving with the Malfunction Indicator
Light (MIL) on could cause damage to the
vehicle control system. It also could affect fuel
economy and driveability. If the MIL is flashing,
severe catalytic converter damage and power
loss will soon occur. Immediate service is
required.

21_WD_OM_EN_USC_t.book Page 94

GETTING TO KNOW YOUR INSTRUMENT PANEL99
ONBOARD DIAGNOSTIC SYSTEM — OBD II
Your vehicle is equipped with a sophisticated
Onboard Diagnostic system called OBD II. This
system monitors the performance of the
emissions, engine, and transmission control
systems. When these systems are operating
properly, your vehicle will provide excellent
performance and fuel economy, as well as engine
emissions well within current government
regulations.
If any of these systems require service, the OBD II
system will turn on the Malfunction Indicator Light
(MIL). It will also store diagnostic codes and other
information to assist your service technician in
making repairs. Although your vehicle will usually
be driveable and not need towing, see an
authorized dealer for service as soon as possible.
ONBOARD DIAGNOSTIC SYSTEM
(OBD II) C
YBERSECURITY
Your vehicle is required to have an OBD II and a
connection port to allow access to information
related to the performance of your emissions
controls. Authorized service technicians may need
to access this information to assist with the
diagnosis and service of your vehicle and
emissions system Ú page 158.
CAUTION!
Prolonged driving with the MIL on could cause
further damage to the emission control
system. It could also affect fuel economy and
driveability. The vehicle must be serviced
before any emissions tests can be performed.
If the MIL is flashing while the vehicle is
running, severe catalytic converter damage
and power loss will soon occur. Immediate
service is required.
WARNING!
ONLY an authorized service technician should
connect equipment to the OBD II connection
port in order to read the VIN, diagnose, or
service your vehicle.
If unauthorized equipment is connected to the
OBD II connection port, such as a
driver-behavior tracking device, it may:
Be possible that vehicle systems,
including safety related systems, could be
impaired or a loss of vehicle control could
occur that may result in an accident
involving serious injury or death.
Access, or allow others to access, infor -
mation stored in your vehicle systems,
including personal information.
3

21_WD_OM_EN_USC_t.book Page 99