DODGE DURANGO 2021 Vehicle Warranty

TIRES
20
Full Size Spare — If Equipped
The full size spare is for temporary emergency use only. This tire may
lo
ok like the originally equipped tire on the front or rear axle of your
vehicle, but it is not. This spare tire may have limited tread life. When
the tread is worn to the tread wear indicators, the temporary use full
size spare tire needs to be replaced. Since it is not the same as your
original equipment tire, replace (or repair) the original equipment tire
and reinstall on the vehicle at the first opportunity.
Limited Use Spare — If Equipped
The limited use spare tire is for temporary emergency use only. This
ti
re is identified by a label located on the limited use spare wheel. This
label contains the driving limitations for this spare. This tire may look
like the original equipped tire on the front or rear axle of your vehicle,
but it is not. Installation of this limited use spare tire affects vehicle
handling. Since it is not the same as your original equipment tire,
replace (or repair) the original equipment tire and reinstall on the
vehicle at the first opportunity.
WARNING!
Limited use spares are for emergency use only. Installation of this
li
mited use spare tire affects vehicle handling. With this tire, do
not drive more than the speed listed on the limited use spare
wheel. Keep inflated to the cold tire inflation pressures listed on
your Tire and Loading Information Placard located on the driver’s
side B-Pillar or the rear edge of the driver’s side door. Replace (or
repair) the original equipment tire at the first opportunity and
reinstall it on your vehicle. Failure to do so could result in loss of
vehicle control.

DEPARTMENT OF TRANSPORTATION UNIFORM TIRE QUALITY GRADES
21
DEPARTMENT OF TRANSPORTATION UNIFORM TIRE
QUALITY GRADES
The following tire grading categories were established by the National
Highway Traffic Safety Administration. The specific grade rating
assigned by the tire's manufacturer in each category is shown on the
sidewall of the tires on your vehicle.
All passenger vehicle tires must conform to federal safety
re
quirements in addition to these grades.
Treadwear
The treadwear grade is a comparative rating, based on the wear rate
of
the tire when tested under controlled conditions on a specified
government test course. For example, a tire graded 150 would wear
one and one-half times as well on the government course as a tire
graded 100. The relative performance of tires depends upon the actual
conditions of their use, however, and may depart significantly from
the norm due to variations in driving habits, service practices, and
differences in road characteristics and climate.
Traction Grades
The traction grades, from highest to lowest, are AA, A, B, and C. These
gr
ades represent the tire's ability to stop on wet pavement, as
measured under controlled conditions on specified government test
surfaces of asphalt and concrete. A tire marked C may have poor
traction performance.
WARNING!
The traction grade assigned to this tire is based on straight-ahead
br
aking traction tests, and does not include acceleration,
cornering, hydroplaning, or peak traction characteristics.

TIRE WARRANTY
22
Temperature Grades
The temperature grades are A (the highest), B, and C, representing the
ti
re's resistance to the generation of heat and its ability to dissipate
heat, when tested under controlled conditions on a specified indoor
laboratory test wheel.
Sustained high temperature can cause the material of the tire to
de
generate and reduce tire life, and excessive temperature can lead to
sudden tire failure. The grade C corresponds to a level of performance,
which all passenger vehicle tires must meet under the Federal Motor
Vehicle Safety Standard No. 109. Grades B and A represent higher
levels of performance on the laboratory test wheel, than the minimum
required by law.
TIRE WARRANTY
Tire Limited Warranty And Adjustment Policy
When a tire is removed from service due to a covered warranty
co
ndition under a tire manufacturer’s “Limited Warranty Program”,
you may be eligible for a free tire replacement or a comparable new
tire on a “prorated basis”.
Certain conditions, such as irregular wear or tire damage due to road
ha
zards, collision, improper inflation, intentional alteration, and
misuse, are excluded from the Limited Warranty Program. The
Limited Warranty Program expires when your tires either wear to a
specified tread depth, and/or after a period of time from the date of
purchase, as stated in the Tire Warranty in this manual.

NOTE:

Refer to the Tire Warranty in this manual for specific information
re
lating to the tire manufacturer’s limited warranty for the tires
installed on your vehicle. If you have any questions regarding the
limited tire warranty coverage, contact your local authorized dealer or
your local authorized tire dealer.
WARNING!
The temperature grade for this tire is established for a tire that is
pr
operly inflated and not overloaded. Excessive speed,
under-inflation, or excessive loading, either separately or in
combination, can cause heat buildup and possible tire failure.

TIRE WARRANTY
23
Disclaimer:
THE MOST UP-TO-DATE INFORMATION FOR THE TIRE
MA
NUFACTURER’S LIMITED WARRANTY PROGRAM CAN BE
ACCESSED THROUGH THE SPECIFIC TIRE MANUFACTURER’S
WEBSITE.
THE TIRE MANUFACTURER’S LIMITED WARRANTY PROGRAM,
TH
E DETAILS OF WHICH CAN BE FOUND IN THIS MANUAL,
THE TIRE MANUFACTURER’S WEBSITE OR AT ANY
AUTHORIZED SERVICE CENTER ARE IN LIEU OF ALL OTHER
REMEDIES OR WARRANTIES, EXPRESS OR IMPLIED, ARISING BY
LAW OR OTHERWISE, INCLUDING FITNESS FOR A
PARTICULAR PURPOSE OR MERCHANTABILITY. THE TIRE
MANUFACTURER EXPRESSLY DISCLAIMS LIABILITY FOR
INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, LOST PROFIT, LOSS OF BUSINESS, LOSS OF
GOODWILL, LOSS OF REPUTATION, PUNITIVE OR ANY OTHER
DAMAGE, COST OR LOSS OF ANY KIND. SOME STATES AND
PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
WARNING!
Refer to the Owner’s Manual online for complete warning
in
formation that could prevent accidents, injuries and even
deaths.
WARNING!
Death, serious injury and/or property damage may result from tire
fa
ilure due to tire damage and/or improper tire maintenance.
• All tires (including spare) should be inspected regularly by a
q
ualified technician for signs of wear, and signs of damage, such
as puncture, impact, improper maintenance, under-inflation or
over-inflation and overloading.
• Only qualified persons should repair tires. See Rubber Manu -
f
acturer’s Association (RMA) established repair procedures at
ww
w.ustires.org for information on proper repair procedures.
• Only specially trained persons should mount tires.

TIRE WARRANTY
24
Check Your Tires For Damage
Frequent (at least monthly) inspection of your tires for signs of
da
mage, uneven tread wear and their general condition is important
for safety. Impacts, penetrations, cracks, knots, bulges or air loss
always require tire removal and expert inspection.

NOTE:

All tire warranties are made by the tire manufacturer. Tires are not
co
vered under your New Vehicle Limited Warranty.

BFGOODRICH® TIRES
25
BFGOODRICH® TIRES
ABOUT THIS WARRANTY
As the original purchaser of a BFGoodrich® brand passenger or light
tr
uck tire, you are covered by all the benefits and conditions (subject
to the maintenance recommendations and safety warnings) contained
in this booklet. To ensure your understanding of and compliance with
the terms and conditions of this warranty, please read it carefully. It is
essential that you also read and understand the safety and
maintenance recommendations for tires contained in this booklet.
WHAT IS COVERED AND FOR HOW LONG
Passenger and Light Truck Tires
BFGoodrich® brand passenger and light truck tires, used in normal
se
rvice on the vehicle on which they were originally fitted and in
accordance with the maintenance recommendations and safety
warnings contained in the attached Owner’s Manual, are covered by
this warranty against defects in workmanship and materials for the
life of the original usable tread, or six years from the date of purchase,
whichever occurs first. At that time, all warranties, express or implied,
expire. The life of the original usable tread is the original tread down
to the level of the tread wear indicators - 2/32 nds of an inch (1.6 mm)
of

tread remaining. Date of purchase is documented by new vehicle
registration or tire sales invoice. If no proof of purchase is available,
coverage will be based on the date of manufacture. Replacement will
be made in accordance with the terms and conditions described under
“How Replacement Charges are Calculated”.

NOTE:

Your vehicle manufacturer may provide additional tire warranty
co
verage over and above what is provided by BFGoodrich®. Consult
your vehicle Owner’s Manual for further information.
WHAT IS NOT COVERED
Tires Which Become Unserviceable Due To:
• Road hazard injury (e.g., a cut, snag, bruise, impact damage or
p
uncture)
• Incorrect mounting of the tire, tire/wheel imbalance or improper
r
epair

BFGOODRICH® TIRES
26
• Misapplication, improper maintenance, racing, underinflation,
overinflation or other abuse
• Operation without a properly functioning low pressure warning
s
ystem, for Comp T/A® ZR SSS tires
• Uneven or rapid wear which is caused by mechanical irregularity in
t
he vehicle such as wheel misalignment, a measured tread differ -
ence of 2/32 nds of an inch (1.6 mm) or more across the tread on the
sa

me tire
• Accident, fire, chemical corrosion, tire alteration or vandalism
•
Flat spotting caused by improper storage or brake lock
•
The adding of liquid, solid or gaseous materials other than air,
n
itrogen or carbon dioxide for example, waterbase sealers or
balancing substances
• Ozone or weather checking
H

OW REPLACEMENT CHARGES ARE CALCULATED
Passenger And Light Truck Tires Workmanship/Materials

A tire which becomes unserviceable due to a condition covered by this
wor
kmanship and materials limited warranty will be replaced with a
comparable new BFGoodrich® brand tire, free of charge, when 2/32 nds
of an inch (1.6 mm) or less of the original tread is worn, (or 25% or less,
whi

chever is more beneficial to you) and within 12 months of the date of
pu

rchase. The cost of mounting and balancing the tire is included. You
pay the cost of any other service charges and applicable taxes.

When more than 2/32 nds of an inch (1.6 mm) of the original tread has
be

en worn (or more than 25%, whichever is more beneficial to you) or
after 12 months from the date of purchase, you must pay the cost of a
co

mparable new BFGoodrich® brand passenger or light truck
replacement tire on a pro rated basis. The retailer shall determine the
charge by multiplying the percentage of the original usable tread
worn by the current selling price at the adjustment location or the
price on the current BFGoodrich® brand Base Price List, whichever is
lower. This list is based on a predetermined price intended to fairly
represent the actual selling price of the tire.
You pay the cost of mounting, balancing, and or any other service
ch
arges and applicable taxes.

BFGOODRICH® TIRES
27
WHAT YOU MUST DO WHEN MAKING A CLAIM
When making a claim under the terms of this limited warranty you
mu
st present your tire(s), your vehicle, and your original invoice to a
participating BFGoodrich® brand tire retailer. BFGoodrich® brand
tire retailers are listed in the yellow pages under “Tire Dealers-Retail”.
Personal identification (i.e. Driver’s License, Credit Card, etc.) and
vehicle registration may be required. You pay any service charges for
normal vehicle and tire maintenance.
CONDITIONS AND EXCLUSIONS
This limited warranty does not provide compensation for loss of time,
lo
ss of use of vehicle, inconvenience or incidental or consequential
damages.
Tires presented for claim remain the property of the consumer and
BF
Goodrich® brand accepts no responsibility for loss of, or damage
to, tires which are in the custody or control of a BFGoodrich® tire
retailer for the purpose of inspection for warranty adjustment.
In the event of a disputed claim, the consumer must make the tire
av
ailable for further inspection. Tires accepted for claim become the
property of Michelin North America Inc.
No BFGoodrich® brand representative, employee or retailer has the
au
thority to make or imply any representation, promise or agreement,
which in any way varies from the terms of this limited warranty. This
limited warranty applies only in the United States and Canada.
SAFETY MAINTENANCE INFORMATION
Read your Tire Owner’s Manual, the information on the sidewall of
yo
ur tires, your vehicle Owner’s Manual and vehicle tire information
placard for essential safety and maintenance information.
When service is required:
1. Contact a participating BFGoodrich® tire retailer listed in your
y
ellow pages.
2. If additional assistance is needed in locating a BFGoodrich®
r
etailer, please call or write to the Consumer Care Department
listed in this book.

BFGOODRICH® TIRES
28
You should have complete confidence in your new BFGoodrich®
tires. Still it is important to register your tires in the event that we need
to contact you. For online tire registration, visit
https://
www.tireregistration.com
.
TIRE DISABLEMENT SAFETY WARNING
Any tire may fail as a result of an improperly repaired puncture,
i m

pact damage, improper inflation, overloading or other conditions
resulting from use or misuse. Tire failures, such as a rapid air loss or a
tread and belt detachment, may increase risk of injury or death and/
or property damage. To reduce the risk of a tire failure, BFGoodrich®
recommends you thoroughly read and follow the recommendations
in this BFGoodrich® Limited Warranty/Owner’s Manual, the vehicle
Owner’s Manual, tire placard information, and tire sidewall
information regarding safety warnings, proper tire use and
maintenance.
CONTROLLABILITY
CONTROLLING A VEHICLE WHEN A TIRE FAILURE OCCURS
If a tire failure occurs, you may hear a loud noise, feel a vibration,
a n

d/or the vehicle may pull toward the side of the failed tire. If
possible, step on the accelerator momentarily to maintain forward
momentum and ensure vehicle control.
It is important that you DO NOT BRAKE OR ABRUPTLY TURN
TH
E STEERING WHEEL.
Slowly remove your foot from the accelerator and hold the steering
wh
eel firmly while steering to remain in your lane. Once the vehicle
has slowed and is fully under control, apply the brakes gently; safely
pull over to the shoulder and come to a stop. Inspect the tires. If one
or more tires look flat or low, show detachment or other damage,
remove tire assembly and replace it with a properly inflated spare.
Bumps or bulges may indicate detachment within the tire body and
require inspection by a qualified tire technician.
WARNING!
DISREGARDING ANY OF THE SAFETY PRECAUTIONS AND/
OR
INSTRUCTIONS CONTAINED IN THIS MANUAL MAY
RESULT IN TIRE FAILURE OR EXPLOSION CAUSING
SERIOUS PERSONAL INJURY OR DEATH.

BFGOODRICH® TIRES
29
DRIVING ON ANY TIRE THAT DOES NOT HAVE THE CORRECT
INFLATION PRESSURE IS DANGEROUS
Any underinflated tire builds up excessive heat that may result in
su
dden tire destruction. If tires are supplied as original equipment,
refer to the tire decal on the vehicle (check vehicle and/or vehicle
Owner’s Manual for decal location) for the recommended operating
pressures. For replacement tires, the correct inflation pressure will be
provided by your tire retailer; if not, refer to the vehicle decal.
These inflation pressures must be maintained as a minimum.
Ho
wever, do not exceed the maximum pressure rating indicated on
the tire sidewall.
CHECK THE COLD INFLATION PRESSURES IN ALL YOUR
TI
RES, INCLUDING THE SPARE, AT LEAST ONCE EACH
MONTH
Failure to maintain correct inflation may result in improper vehicle
ha
ndling and may cause rapid and irregular tire wear, sudden tire
destruction, loss of vehicle control and serious personal injury.
Therefore, inflation pressures should be checked at least once each
month and always prior to long distance trips. This applies to all tires,
including sealant types, and Self-Supporting tires which are as
susceptible to losing air pressure as any other type of tire if not
properly maintained.
UNDERINFLATION
It is impossible to determine whether tires are properly inflated by
si
mply looking at them. It is almost impossible to “feel or hear” when
a tire is being run underinflated or nearly flat. Tires must be checked
monthly with a tire pressure gauge.
Pressures should be checked when tires are cold, in other words,
be
fore they have been driven on. Driving, even for a short distance,
causes tires to heat up and air pressure to increase.
Checking pressure when tires are hot:
If pressures are checked after tires have been driven for more than
th
ree minutes or more than 1 mile, (1.6 km) the tires become hot and
th

e pressures will increase by approximately 4 psi. Therefore when the
tire pressure is adjusted under these conditions, it should be increased
to a gauge reading of 4 psi greater than the recommended cold
inflation pressure.