service DODGE DURANGO 2022 Vehicle Warranty

MICHELIN®
137
replaced based on their calendar age alone. However the older a tire the greater the
chance that it will need to be replaced due to the service-related evolution or other
conditions found upon inspection or detected during use.
While most tires will need replacement before they achieve 10 years, it is recommended
t h

at any tires in service 10 years or more from the date of manufacture, including spare
tires, be replaced with new tires as a simple precaution even if such tires appear
serviceable and even if they have not reached the legal wear limit. For tires that were on
an original equipment vehicle (i.e., acquired by the consumer on a new vehicle), follow
the vehicle manufacturer’s tire replacement recommendations, when specified (but not
to exceed 10 years).
The date when a tire was manufactured is located on the sidewall of each tire.
C o

nsumers should locate the Department of Transportation (DOT) code on the tire which
begins with DOT and ends with the week and year of manufacture. For example, a DOT
code ending with “2204” indicates a tire made in the 22nd week (May) of 2004.
REMEMBER TO AVOID DAMAGE TO YOUR TIRES AND POSSIBLE ACCIDENT
• CHECK TIRE PRESSURE AT LEAST ONCE EACH MONTH WHEN TIRES ARE COLD AND BEFORE LONG TRIPS.
• D O NOT UNDERINFLATE/OVERINFLATE.
•
DO NOT OVERLOAD.
•
DRIVE AT MODERATE SPEEDS, OBSERVE LEGAL LIMITS.
•
AVOID DRIVING OVER POTHOLES, OBSTACLES, CURBS OR EDGES OF PAVEMENT.
•
AVOID EXCESSIVE WHEEL SPINNING.
•
IF YOU SEE ANY DAMAGE TO A TIRE, REPLACE WITH THE SPARE AND VISIT ANY
M
ICHELIN® TIRE RETAILER AT ONCE.
• I F YOU HAVE ANY QUESTIONS CONTACT YOUR MICHELIN® TIRE RETAILER.
F
AILURE TO OBSERVE ANY OF THE RECOMMENDED PRECAUTIONS CONTAINED IN THIS
O W

NER’S MANUAL CAN LEAD TO ERRATIC VEHICLE BEHAVIOR AND/OR TIRE DAMAGE,
POSSIBLY RESULTING IN AN ACCIDENT.
If you see any damage to your tires or wheels, contact your local participating Michelin®
t i

re retailer listed in the Yellow Pages, or visit our web site listed below for dealer
locations. If further assistance is required, contact:
IN USA 1-800-847-3435 or write:
Michelin® North America, Inc.
Attention: Consumer Care Department Post Office Box 19001
Greenville, SC 29602-9001
or visit: www.michelinman.com .

140
NEXEN TIRE
TOTAL COVERAGE WARRANTY™
(Effective February 1, 2016)
FOR STEEL BELTED RADIAL TIRES MANUFACTURED BY NEXEN TIRE
ABOUT NEXEN TOTAL COVERAGE WARRANTY
This limited warranty only applies to the original purchaser of new replacement tires sold
by NEXEN TIRE USA (as below Nexen Tire), and has been used on the same vehicle that
it was originally installed on.
This warranty applies to tires purchased after February 1, 2016. Tires purchased before
Feb

ruary 1, 2016 are subject to the previous published warranty.
The Nexen Total Coverage Warranty offers the consumer the following benefits:
Coverage for Defects in Workmanship and Materials
• Mileage Tread Wear Limited Warranty*
• Ro

ad Hazard Replacement Program*
• Ro

adside Assistance – Flat Tire Change or Tow Service
* M

ost, but not all Nexen Tire patterns come with a Mileage Tread Wear Warranty and/or
Ro a

d Hazard Replacement. Check each pattern for coverage.
For purposes of this warranty, the term “usable tread life” will be determined as having
at

least 2/32 of an inch (1.6 mm) of tread remaining evenly across the tire. If less than
2/ 3

2 of an inch (1.6 mm) of tread remains at any point on the face of the tire, the tire
wi l

l be considered past its usable tread life and subject to any and all conditions stated
below.
WORKMANSHIP AND MATERIALS
All Nexen Tires are warranted against defects in workmanship and material and will be
replaced 100% free of charge for the initial warranty period which is the first 2/32 of an
inch (1.6 mm) of original usable tread life, or within 12 months from the period of
pu r

chase, whichever comes first.
After the 100% replacement term expires and the tire is still within 72 months from date
of

manufacture, the amount of credit will be determined by the percentage of original
tread depth remaining on the tire. Under all circumstances, the cost of mounting,
balancing and any other service charges including applicable taxes are required to be
paid by the consumer.

NEXEN TIRE
141
MILEAGE TREAD WEAR LIMITED WARRANTY
Most patterns manufactured by Nexen Tire are assigned a mileage warranty that
protects the consumer against premature tread wear. If a tire reaches the end of its
“usable tread life” before the stated mileage warranty, the consumer will be issued a
replacement Nexen Tire on a pro rata basis, which means the consumer will be
responsible for a percentage of the replacement cost. In order to maintain tread wear
warranty, all tires must be rotated at least every 5,000-6,000 miles (8,000-10,000 km).
U n

der all circumstances, the cost of mounting, balancing and any other service charges
including applicable taxes are required to be paid by the consumer.
WHAT IS NOT COVERED UNDER THIS LIMITED WARRANTY
• Ride complaints after the first 2/32 of an inch of tread wear or replacement of three or more tires from the same vehicle will not be accepted.
• R oad hazard damage such as cuts, snags, punctures or tire repair, bruises, impact
b
reaks, etc. Check Road Hazard Replacement Program for patterns that are covered
against this type of damage.
• P remature or irregular wear due to vehicle mechanical deficiencies or failure to rotate
t
he tires at recommended intervals.
• T ires on any vehicle registered and normally operated outside the United States.
•
Damage from incorrect mounting or dismounting of the tire, incorrect application,
w
ater or other material trapped inside the tire during mounting or failure to balance
the tires.
• D amage from overinflation or underinflation, overloading, fire, theft, and defective
v
ehicle mechanical conditions.
• R acing, off road use and misapplications of tire to vehicle.
•
Ozone or weather cracking on tires after 48
months from the date of manufacture or
ot
her abuse, misuse, tire alteration, run flat.
• A ny tires worn beyond the wear indicators. Less than 2/32 of an inch remaining tread
d
epth.
• F lat spotting caused by improper storage or brake lock.
•
Accident, fire, chemical corrosion, tire alteration or vandalism.
•
Tire which DOT identification number and/or brand name removed intentionally.
•
Loss of time or use, inconvenience or any incidental or consequential damage.
•
Original equipment tires on new vehicle. See separate warranty, if applicable, in your
v
ehicle’s glove box.
• T ires purchased as used.
•
Tires used on Recreational Vehicles (For camping & Motor homes, etc.) or in commer -
c
ial service.

NEXEN TIRE 142
OTHER LIMITATIONS INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:
• Failure to rotate tires as recommended voids the tread wear warranty.
• If tires are different size on front and rear of vehicle, and therefore can’t be rotated,
t
he mileage warranty for the rear tires will be half of the stated mileage warranty.
• W inter tires must be used only in winter months, which are determined to be
S
eptember 1st through April 30th of the following year. Documentation is required
showing date of installation and removal to maintain tread wear warranty.
ROAD HAZARD REPLACEMENT PROGRAM
Most patterns sold by Nexen Tire are covered by a road hazard warranty that protects the
consumer against non-repairable damage caused by puncture, snag, cut, bruise or
impact break. Typical road hazards are nails, glass, potholes and other debris. Covered
tires will be eligible for a free replacement for the first 3/32 of an inch of original tread
depth, or for a period of two years from the date of purchase; whichever comes first. If
the DOT number on the tire is greater than two years from the adjustment date, an
invoice showing date of purchase is necessary. The cost of mounting, balancing and any
other service charges including applicable taxes are required to be paid by the consumer.
WHAT IS NOT COVERED UNDER THE ROAD HAZARD REPLACEMENT PROGRAM
• A tire that is damaged due to vandalism.
• A tire that is damaged due to an accident.
•
A tire that is repairable under Rubber Manufacturers Association (RMA) standards.
•
A tire that has failed due to commercial use.
•
A tire that is damaged or failed due to racing or off road use.
•
A tire that is damaged due to use of snow chains or studs.
•
A tire that is damaged or failed due to irregular wear caused by mechanical issues.
•
Original equipment tires on new vehicle.
•
Tires transferred from the vehicle that they were originally installed.
CONSUMER’S OBLIGATION WHEN FILING CLAIM
To maintain Mileage Tread Wear Warranty and Road Hazard Replacement Program, the
consumer is responsible for the following:
• A ny claims must be presented to an authorized Nexen Tire dealer.
•
Submit or present a copy of the original purchase receipt with documented automobile
m
ileage at time of tire installation and of tire dismounting.
• S ubmit a tire rotation record showing that all tires have been rotated at least every
5
,000-6,000 miles (8,000-10,000 km). Tire rotation record is not necessary for
M i

leage claims when tire is within 2/32 of an inch difference of remaining tread depth

NEXEN TIRE 144
For more information or service regarding Nexen Tire, please contact the nearest
Authorized NEXEN Dealer.
For more information, please call the toll-free technical support number:
1-

800-57-NEXEN 1-800-576-3936/1-866-70-NEXEN 1-866-706-3936
MILEAGE WARRANTY ADJUSTMENT TABLE
NEXEN TIRE AMERICA INC.
21073 Pathfinder Road Suite 100 Diamond Bar, CA 91765 Toll Free Number
1-800-57-NEXEN1 -
800-576-3936 / 1-866-70-NEXEN 1-866-706-3936
FAX: 1-909-781-6590 / 1-909-923-3991 www.NexenTireUSA.com

NEXEN TIRE
147
TIRE SERVICE RECORD
Please ensure that your dealer completes the information below at the recommended
service interval.

148
PIRELLI TIRES
PIRELLI ORIGINAL EQUIPMENT & REPLACEMENT LIMITED WARRANTY PASSENGER &
LIGHT TRUCK TIRES
What Is Warranted and Who Is Eligible Under the Warranty?
Pirelli Tire Inc. (PTI), 1111, Boul. Dr. Frederik-Philips, suite 506, St.Laurent, Quebec, H4M
2X6
, warrants to the original purchaser that all Pirelli brand or PTI private brand Original
Equipment and Replacement Passenger and Light Truck radial tires with a complete DOT
identification number and branded Pirelli or a PTI private brand, which are supplied by
PTI, either directly or through an authorized Pirelli Dealer, and which are mounted on
passenger cars, vans and light trucks within the US and Canada will be free from defects
in workmanship and materials. The Pirelli Original Equipment & Replacement Limited
Warranty is subject to periodic revision: see the Warranty section at www.ca.pirelli.com
for the latest version.
Original Equipment and Replacement Tires
Original Equipment Tires are defined as tires supplied as original equipment by the
ve h

icle manufacturer on new vehicles. Original Equipment tires are backed by
Workmanship and Materials coverage. The PTI Limited Tread wear warranty does not
apply to Original Equipment tires.
Replacement Tires are defined as tires mounted to your vehicle after the Original
Eq u

ipment tires have been removed. Replacement Tires are backed by both
Workmanship and Materials and PTI Limited Tread wear coverage as defined in this
document.
Tire Registration
Please request your dealer register your replacement tires, provide you with a
registration card, or go to www.ca.pirelli.com to register your tires on line. In case of a tire
recall, we can reach you only if we have your name and address. You must register your
t ir

es to be on our list.
What Is The Adjustment Policy And For How Long?
If a Pirelli tire becomes unserviceable due to workmanship or material anomalies during
the initial warranty period, which is one year from the date of original retail purchase of
the vehicle or purchase of replacement tires (purchase receipt required) or within the
first 2/32 of an inch of the original usable tread, whichever occurs first, the tire will be
replaced with the same or comparable tire at no charge to the owner. To receive
consideration for warranty coverage, tires must be returned to a PTI authorized dealer.
Tire Inspection Personnel designated by PTI make the final determination regarding
qualification for Workmanship and Materials and Limited Tread wear coverage on tires
submitted to Pirelli via an authorized Pirelli dealer. If the tire is presented for ride related
anomalies the warranty period is one year from the date of original retail purchase of the
vehicle or purchase of replacement tires (purchase receipt required) or within the first

PIRELLI TIRES
149
2/32 of an inch of the original usable tread, whichever occurs first. The owner must pay
for any associated service charges, including costs associated with mounting and
balancing in both the aforementioned cases.
After the initial warranty period, if a Pirelli tire becomes unserviceable due to
w o

rkmanship or material anomalies the owner must pay the cost for a comparable new
Pirelli brand or PTI private brand replacement tire on a pro-rata basis. The authorized
Pirelli Dealer will determine the cost by multiplying the percentage of the original usable
tread worn by the current dealer selling price. The owner must pay for any associated
service charges, including costs associated with mounting and balancing of the tire.
A tire has delivered its original usable tread life and is considered 100% worn when the
t r

ead wear indicators (2/32 of an inch tread remaining) become visible regardless of age
or mileage.
Pirelli Confidence Program™
Select Pirelli tires are covered by a 30 day trial period. At any time during the 30 day
period if you are not satisfied with any of the qualifying lines listed below, the set of four
tires with the original sales receipt may be returned to the authorized Pirelli dealer from
which they were purchased and may be exchanged for a set of Pirelli tires for equal or
lesser value.
Tire lines which qualify for Pirelli Confidence


Program
Refer to www.ca.pirelli.com for details regarding terms and conditions of the Pirelli Con -
fidence Program.
Limited Treadwear Warranty For Replacement Tires Only
In addition to the above workmanship and materials warranty PTI also warrants to the
original consumer purchaser only, that the tread life of Cinturato P3000™, P4 Four
Seasons , P4 Four Seasons
, Cinturato P5™, P6™ Four Seasons , Pirelli P Zero
All Season , P Zero Nero™ All Season, Scorpion™ ATR, Scorpion STR and Scorpion
Verde All Season replacement street legal tires which are supplied by PTI either
directly or through an authorized Pirelli dealer, will have treadwear warranty coverage for
t h

e described vehicle odometer kilometers from the point of original retail purchase. The
authorized Pirelli Dealer will determine the replacement tire cost by multiplying the
percentage of the mileage obtained by the current dealer selling price.
The PTI Treadwear Mileage Warranty Conditions:
• Y ou are the original purchaser of the tires and have a copy of the original invoice
s
howing the application mileage.
• Y ou are the owner of the vehicle on which the tires were originally installed.
•
The tires are replacement tires (The PTI Treadwear Mileage Warranty does not apply
t
o Original Equipment tires).
• Y ou have had the tires rotated every 8,000 to 11,000 kilometers.

PIRELLI TIRES
151
Scorpion Verde All Season Mileage Warranty
• A ll Scorpion Verde All Season tires produced in the year 2013 will be eligible for
8
0,000 kilometers limited treadwear warranty for H and V rated, and 105,000 kilome -
ters limited treadwear for T rated.
• A ll Scorpion Verde All Season tires produced after the year 2013 are not eligible for
m
ileage warranty coverage.
Road Hazard Policy For Run Flat Tires Only
Pirelli Run Flat tires are manufactured with technology that allows limited low-inflation
operation in the event of sudden loss of pressure. Pirelli does not recommend the repair
of run flat tires and as a result, Pirelli provides road hazard coverage on all Pirelli
produced tires that are manufactured with run flat technology. To qualify for Run Flat
Road Hazard coverage, a completed claim form along with the tire exhibiting the road
hazard must be returned to Pirelli through an authorized Pirelli dealer.
If a Run Flat tire becomes unserviceable due to workmanship or materials anomalies or
ro

ad hazard injury during the initial warranty period, which is one year from the date of
original retail purchase of the vehicle or purchase of replacement tires (purchase receipt
required) or within the first 2/32of an inch of the original usable tread, whichever occurs
first, the tire will be replaced with the same or comparable tire at no charge for the tire
to the owner. After the initial warranty period, if a Run Flat tire becomes unserviceable
due to workmanship or materials anomalies or road hazard injury, the owner must pay
the cost of a comparable new Pirelli brand or PTI private brand replacement tire on a
pro-rata basis. The authorized Pirelli dealer will determine the cost by multiplying the
percentage of the original usable tread worn by the current dealer selling price. The
owner must pay for any associated service charges, including costs associated with
mounting and balancing of the tire. This Road Hazard Policy is not a warranty. PTI does
not warranty that a Pirelli tire will not fail due to road hazard and does not authorize any
person, including authorized Pirelli dealers, to make such a warranty.
Pirelli “Seal Inside” Technology
Select Pirelli tires incorporate “Seal Inside” technology, a construction designed to stop
the loss of air from a tire when punctured by an object. Providing the puncture does not
compromise the structural integrity of the tire, a sealing material layer prevents possible
air leakage in the event of a carcass puncture.
The “Seal Inside” technology is not designed or intended to be a permanent repair, and
i s

only meant to allow the consumer to go to a Pirelli dealer for an inspection to determine
if repair or replacement is needed.
Visit www.ca.pirelli.com for more information.
What Is Not Covered By The Warranty?
• Tires on any vehicle registered and normally operated outside the United States of
America or Canada.
• T ires transferred from the vehicle on which they were originally installed.

PIRELLI TIRES
152
• Tires misapplied due to insufficient Speed Rating, Load Index, undersized or oversized tires.
• T ires damaged from improper mounting/dismounting practices, abuse, misuse, or
n
eglect.
• T ire dealer/retailer services: mounting, dismounting, balancing, studding, tire rota -
t
ion, or wheel alignment.
• M ileage warranty on tires fitted as Original Equipment (Pirelli brand tires supplied as
o
riginal equipment on new vehicles).
• P assenger tires ( Euro-metric / P-metric ) used on commercial vehicles or used in
c
ommercial applications.
• T ires in which anything other than air or nitrogen has been used as the support
m
edium.
• T ires injected with liquid balancer or sealant or any other balancing material.
•
Tires which have been modified by the addition or removal of material or any tire inten -
t
ionally altered to change its appearance.
• T ires improperly repaired or with repairs not conforming to Tire and Rubber Associa -
t
ion of Canada standards, or with section repairs, or with a self-vulcanizing plug only
o r

patch only.
• T ires which have been recapped, or retreaded, or regrooved.
•
Tires used in racing or other competitive events.
•
Tires removed in multiples when only one tire can be claimed, or is suspect of a claim.
•
Ride related anomalies after the first 2/32 of an inch of treadwear.
•
Tires which become unserviceable because of tire operation in excess of tire/wheel
m
anufacturers’ specifications and recommendations, including spinning.
• T ires which become unserviceable because of a mechanical irregularity in the vehicle
s
uch as misalignment, defective brakes, defective shock absorbers or struts, or
improper rims.
• T ires damaged by fire, chemical corrosion, vandalism, wrecks, chains, theft, run while
f
lat, underinflated, overinflated or abused during servicing.
• T ires affected by flat spotting caused by improper transport or storage.
•
Tires which became unserviceable because of road hazard injuries (e.g., nails, glass,
m
etal objects) or other penetrations or snags, bruises or impact damage, except for
those Run Flat lines/sizes specifically covered by the Pirelli Road Hazard Policy.
• T ires with weather / ozone cracking which were purchased more than four years prior
t
o presentation for adjustment. If no proof of purchase date is available, the warranty
will be four years from the DOT date.
• S ummer tires that developed surface cracks due to use in low ambient temperatures.
T
hese include P Zero Silver, P Zero Trofeo, P Zero Corsa System, P Zero, P Zero
Rosso™, P Zero Nero, Cinturato P1, Cinturato P7, Scorpion Zero™ and Scorpion Verde.