service DODGE DURANGO 2022 Vehicle Warranty

GOODYEAR® DUNLOP® TIRES
93
PRORATED ADJUSTMENT
Tires not eligible for free replacement that are removed from service due to a covered
warranty condition will be replaced with a comparable new Goodyear® or Dunlop® tire
on a prorated basis for up to six years from the date of original new tire purchase or when
the treadwear indicators become visible (worn to 2/32 of an inch), whichever occurs
first. Without proof of purchase the date of manufacture will be used to determine
eligibility.
HOW WILL PRORATED CHARGES BE CALCULATED
Replacement price will be calculated by multiplying the tire’s advertised retail selling
price at the time of adjustment by the percentage of usable original tread that has been
worn off. You pay for mounting and balancing, and an amount equal to the current
Federal Excise Tax (FET) – US only, and any other applicable taxes and
government-mandated charges.
EXAMPLE: If your disabled tire had an original 8/32 of an inch of usable tread wear and
i
s worn to 4/32 of an inch usable tread remaining, you have used 50% and therefore
must pay 50% of the advertised retail selling price of the comparable tire.
In addition, you must pay an amount equal to the full current FET (US only) or any other
a p

plicable taxes and government-mandated charges for the comparable new
replacement tire at the time of adjustment. If the price of the new comparable tire is
$130.00, the cost to you would be $65.00 plus FET (US only) plus any other applicable
taxes and government-mandated charges.
WHAT IS A COMPARABLE TIRE?
A “comparable” new Goodyear® or Dunlop® tire will be the same brand tire and may be
either the same line of tire or, in the event that the tire is not available, the same brand
tire with the same basic construction and similar performance attributes with a different
sidewall or tread configuration. If a higher priced tire is accepted as replacement, the
difference in price will be at an additional charge to you. Any replacement tire provided
pursuant to this warranty will be covered by the warranty in effect at the time of
replacement.
ADDITIONAL PROVISIONS
A tire has delivered its full original tread life and the coverage of this limited warranty
ends when the tread wear indicators become visible (worn to 2/32 of an inch) or six years
from the date of new tire purchase, whichever occurs first. Without proof of purchase the
date of manufacture will be used to determine eligibility.
LIMITATIONS
This limited warranty is applicable only in the United States and Canada.

GOODYEAR® DUNLOP® TIRES
94
WHAT IS NOT COVERED BY THIS WARRANTY?
This limited warranty does not cover the following:
• Tires submitted for ride disturbance complaints that are worn beyond the first 2/32 of
a
n inch tread depth or tires submitted for ride disturbance due to damaged wheels or
any vehicle condition.
• G oodyear® does not warrant or give credit in any adjustment transaction for any kind
o
f material added to a tire (e.g., tire fillers, sealants, balancing substances) after the
tire leaves a factory producing Goodyear® or Dunlop® tires, nor will it adjust any tire
that has failed as a result of adding such material.
• I rregular wear or damage due to mechanical condition of the vehicle, improper infla -
t
ion, overloading, high speed spin-up, misapplication, misuse, negligence, racing, use
o f

tire chains, improper mounting or demounting, improper repair, wreck, collision or
fire.
• R oad hazards (includes, but is not limited to, punctures, cuts, snags, impact breaks,
e
tc.).
• A ny tire that, after leaving a factory producing Goodyear® or Dunlop® tires, has been
i
ntentionally altered to change its appearance (e.g., white inlay on a black tire or
regrooved).
• T ires with weather-cracking that were purchased more than four years prior to presen -
t
ation for adjustment or, if purchase date cannot be verified, manufactured more than
f o

ur years prior to presentation for adjustment.
• T emporary spare tires used on vehicles used in racing and on passenger cars in
s
pecial applications such as police pursuit service.
• G oodyear® Unisteel® Commercial Radial Light Truck Tires.
•
Tires removed from service due to improper repairs.
•
Tires supplied as Original Equipment are not eligible for any tread life warranty consid -
e
ration.
• C osmetic weather checking.
•
Tire Pressure Monitoring System (TPMS) – refer to vehicle manufacturer’s warranty.
•
Ultra High-Performance Summer tires are not recommended for Winter use, and tread
o
r shoulder cracking on those tires resulting from Winter use will not be covered under
our warranty.
WHAT ARE YOUR LEGAL RIGHTS?
No Representative or dealer has authority to make any representation, promise or
agreement on behalf of Goodyear®, except as stated herein. Any tire, no matter how well
constructed, may fail in service or otherwise become unserviceable due to conditions
beyond the control of the manufacturer. Under no circumstances is this warranty a
representation that a tire failure cannot occur.
DISCLAIMER: THIS WARRANTY IS IN LIEU OF, AND GOODYEAR® HEREBY DISCLAIMS,
AN
Y AND ALL OTHER WARRANTIES AND REPRESENTATIONS, EXPRESS OR IMPLIED,

GOODYEAR® DUNLOP® TIRES
95
INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE, AND NO OTHER WARRANTY OR REPRESENTATION OF ANY
KIND IS MADE BY GOODYEAR® OR SHALL BE IMPLIED BY LAW.
LIMITATION OF DAMAGES: IN NO EVENT AND UNDER NO CIRCUMSTANCE SHALL
G O

ODYEAR® BE LIABLE TO THE BUYER FOR ANY INDIRECT, SPECIAL, INCIDENTAL,
CONSEQUENTIAL, LOST PROFIT, LOSS OF BUSINESS, LOSS OF GOODWILL OR
REPUTATION, PUNITIVE OR OTHER DAMAGE, COST (INCLUDING FOR REPLACEMENT
TRANSPORTATION), EXPENSE OR LOSS OF ANY KIND. SOME STATES AND PROVINCES
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
This warranty gives you specific legal rights and you may also have other rights that vary
f r

om state to state or province to province.
HOW DO YOU OBTAIN AN ADJUSTMENT?
1. You must present the tire to be adjusted to an authorized Goodyear® or Dunlop® service facility. Tires replaced on an adjustment basis become the property of The
Goodyear® Tire & Rubber Company or Goodyear® Canada Inc.
2. Y ou must pay for taxes and any additional services you order at the time of adjust -
m
ent plus any additional service that may be unique to your application, e.g., Tire
P r

essure Monitoring System (TPMS).
3. Y ou must submit your claim on an approved claim form supplied by an authorized
G
oodyear® or Dunlop® service facility. The form must be filled out completely and
signed, where you the owner or an authorized agent presented the tire for adjust -
ment. You must go to an authorized Goodyear® or Dunlop® outlet for replacement
t i

res and all warranty service.
SAFETY WARNINGS
Property damage, serious injury or death may result from:
• TIRE FAILURE DUE TO UNDERINFLATION/OVERLOADING/ MISAPPLICATION.
Follow
the vehicle Owner’s Manual or tire placard in vehicle.
• TIRE FAILURE DUE TO IMPACT DAMAGE/IMPROPER MAINTENANCE.
Tires should be
inspected regularly by a qualified technician for signs of damage, such as punctures
or impacts.
• TIRE FAILURE DUE TO IMPROPER REPAIRS. See US Tire Manufactuers Association
(
USTMA) established repair procedures at https://www.ustires.org/ and/or go to
www.goodyear.com for information on proper repair procedures.
• EXPLOSION OF TIRE/RIM ASSEMBLY DUE TO IMPROPER MOUNTING.
Only specially
trained persons should mount tires.
• FAILURE TO MOUNT RADIAL TIRES ON APPROVED RIMS.
• FAILURE TO DEFLATE SINGLE OR DUAL ASSEMBLIES COMPLETELY BEFORE
D
EMOUNTING.

GOODYEAR® DUNLOP® TIRES
97
Always maintain inflation pressure at the level recommended by the vehicle
manufacturer as shown on the vehicle placard, vehicle certification label or in the vehicle
Owner’s Manual:
Underinflation is the leading cause of tire failure and may result in severe cracking,
c o

mponent separation or “blowout.” It reduces tire load capacity, allows excessive
sidewall flexing and increases rolling resistance, resulting in heat and mechanical
damage. Maintaining proper inflation pressure is the single most important thing you can
do to promote tire durability and maximize tread life.
Overinflation increases stiffness, which may deteriorate ride and generate unwanted
vi
bration. Overinflation also increases the chances of impact damage.
DON’T OVERLOAD YOUR VEHICLE

Check your vehicle Owner’s Manual to determine the load limits. Overloading your vehicle
places stress on your tires and other critical vehicle components. Overloading a vehicle can
cause poor handling or increased fuel consumption and may cause tire failure. Overloading
your tires can result in severe cracking, component separation or “blowout.”

Never fit your vehicle with new tires that have less load capacity than shown on the
ve

hicle tire placard and remember that optimum rim width is important for proper tire
load distribution and function. The maximum load capacity stamped on the sidewalls of
P-Metric & European Metric tires is reduced by 10% when used on a light truck, utility
vehicle or trailer. Never fit P-Metric or European Metric tires to light trucks that specify
LT-type replacement tires.
DO NOT SPIN YOUR TIRES EXCESSIVELY
Avoid excessive tire spinning when your vehicle is stuck in snow, ice, mud or sand. The
centrifugal forces generated by a free-spinning tire/wheel assembly may cause sudden
tire explosion, resulting in vehicle damage and/or serious personal injury to you or a
bystander. Never exceed 35 mph (55 km/h), as indicated on your speedometer. Use a
g e

ntle backward and forward rocking motion to free your vehicle for continued driving.
Never stand near or behind a tire spinning at high speeds, for example, while attempting
to push a vehicle that is stuck or when an on-the-car spin balance machine is in use.
DO CHECK YOUR TIRES FOR WEAR
Always remove tires from service when they reach 2/32 of an inch remaining tread
depth. All new tires have tread wear indicators which appear as smooth banks in the
tread grooves when they wear to the 2/32 of an inch level. Many wet weather accidents
result from skidding on bald or nearly bald tires. Excessively worn tires are also more
susceptible to penetrations.

GOODYEAR® DUNLOP® TIRES
98
DO CHECK YOUR TIRES FOR DAMAGE
Frequent (at least monthly) inspection of your tires for signs of damage and their general
condition is important for safety. If you have any questions, have your tire dealer inspect
them. Impacts, penetrations, cracks, knots, bulges or air loss always require tire removal
and expert inspection. Never perform a temporary repair or use an inner tube as a
substitute for a proper repair. Only qualified persons should repair tires.
PROPER TIRE REPAIR
Goodyear® does not warrant any inspection or repair process. The repair is entirely the
responsibility of the repairer and should be made in accordance with established Rubber
Manufacturers Association (RMA) procedures.
Tire Pressure Monitoring System (TPMS) Alert
Refer to your vehicle Owner’s Manual for more information on what to do if the Tire
Pressure Monitoring System (TPMS) alert activates.
THE CONVENIENCE (TEMPORARY) SPARE
The Convenience (Temporary) Spare is designed, built and tested to the high engineering
standards set by North America’s leading car manufacturers and to Goodyear®’s own
high standards of quality control. It is designed to take up minimum storage space and,
at the same time, fulfill the function of a spare tire when needed. The spare is kept in its
storage space, fully inflated at 60 psi. To be sure it is always ready for use, the air
pressure should be checked on a regular basis.
The Convenience (Temporary) Spare can be used in combination with the original tires
on

your vehicle. You can expect a tire tread life of up to 3,000 miles (4,800 kilometers),
d e

pending on road conditions and your driving habits. To conserve tire tread life, return
the spare to the storage area as soon as it is convenient to have the standard tire
repaired or replaced.
The Convenience (Temporary) Spare weighs less than a standard tire so it’s easier to
h a

ndle. It also helps reduce the total car weight, which contributes to fuel economy. The
wheels used with the Convenience (Temporary) Spare are specifically designed for use
with high pressure spares and should never be used with any other type tire.
DO NOT ATTEMPT TO MOUNT YOUR OWN TIRES
Serious injury or death may result from explosion of tire/rim assembly due to improper
mounting procedures. Follow tire manufacturer’s instructions and match tire diameter to
rim diameter. Mount light truck radials on rims approved for radial service. Do not apply
bead sealer. This can inhibit bead seating. Lubricate beads and tire rim (including tube
or flap) contact surfaces. Lock assembly on mounting machine or place in safety cage.
STAND BACK and never exceed 40 psi to seat beads. Never use a volatile substance or
a rubber “donut” (also known as a bead expander or “O-Ring”) to aid bead seating. Only
specially trained persons should mount tires.

GOODYEAR® DUNLOP® TIRES
99
DO NOT MIX TIRES OF DIFFERENT SIZES AND TYPES ON THE SAME AXLE
For optimum handling and control, Goodyear® recommends fitment of four tires of the
same type and size unless otherwise specified by the vehicle manufacturer.
When replacing tires, you must maintain the outside diameter and load-carrying capacity
of
the Original Equipment tire. Inflation pressure may need to be adjusted to avoid
overloading the tire. Consult the Tire & Rim Association Load and Inflation Tables,
European Tire and Rim Technical Organization (ETRTO) or Japan Automobile Tyre
Manufacturers Association (JATMA) standards for correct load and inflation information.
NEVER FIT TIRES TO A VEHICLE THAT HAVE LESS LOAD-CARRYING CAPACITY THAN
RE
QUIRED BY THE ORIGINAL EQUIPMENT MANUFACTURER
Examples: Many vehicles, such as large passenger vans, require Load Range E tires as
d e

signated by the vehicle manufacturer. Fitment of a tire, such as a Load Range D, with
less carrying capacity is not allowed. In other cases, tires of the same size may carry
different load indexes in the service description. You must make certain the replacement
tires fitted to the vehicle have a load-carrying capacity equal to or greater than what the
Original Equipment manufacturer specifies.
NOTE:
Goodyear® manufactured and/or marketed European- Metric passenger tires and
P -

Metric passenger tires are interchangeable as long as they have the same section
width, same aspect ratio, same rim diameter.
FOLLOW THESE ADDITIONAL GUIDELINES
When installing only two tires, fit the tires with the deepest tread depth on the rear axle.
If radials and non-radials must be fitted to the same vehicle, fit radials on rear axle. Never
mix radials and non-radials on the same axle. When fitting winter tires or all-season tires
WARNING!


Before you replace your tires, always consult the vehicle owner’s manual and follow
the vehicle manufacturer’s replacement tire recommendations. Vehicle handling may
be significantly affected by a change in tire size or type. When selecting tires that are
different from the Original Equipment size, see a professional installer in order to
make certain that proper clearance, load-carrying capacity and inflation pressure are
selected. Never exceed the maximum load capacity and inflation pressure listed on
the sidewall of the tire. Always drive safely and obey all traffic laws. Avoid sudden,
sharp turns or aggressive lane changes. Failure to follow this warning may result in
loss of control of the vehicle, leading to an accident and serious injury or death.
CAUTION!


Never substitute a “Standard Load” (SL) tire for an Extra Load (XL) or Reinforced tire. If
the vehicle was originally equipped with “Extra Load” (XL) or Reinforced tires, replace
those tires with similar-sized Extra Load (XL) or Reinforced tires.

GOODYEAR® DUNLOP® TIRES
101
TIRE SERVICE LIFE
Tires are designed and built to provide many thousands of miles/kilometers of excellent
service. For maximum benefit, tires must be maintained properly to avoid tire damage
that may result in removal from service before the tread is worn down to minimum depth.
It is not practical to accurately predict the service life of any specific tire in chronological
t i

me since service conditions vary widely. The serviceability of a tire over time is a
function of the storage and service conditions (inflation pressure, load, speed, road
hazard injury, etc.) to which a tire is subjected. Consumers should not rely solely on the
appearance of the tire, but should be aware of any change in dynamic performance such
as increased air loss, noise or vibration, which could be a sign to remove the tire.
Therefore, it is essential to have tires, including spares, inspected regularly (at least
monthly) for proper inflation pressure, damage and treadwear.
Check your vehicle’s Owner’s Manual (or your vehicle) to determine if it is equipped with
r u

n-flat (extended mobility) tires. If your vehicle is equipped with run-flat tires, the
following applies:
RUN-FLAT TECHNOLOGY EXTENDED MOBILITY TECHNOLOGY (EMT™), RUNONFLAT®
( R

OF) AND DUNLOP® SELF-SUPPORTING TECHNOLOGY (DSST®) ORIGINAL EQUIPMENT
TIRES
IMPORTANT SAFETY INFORMATION
OPERATIONAL MONITORING
The information contained in this Limited Warranty Brochure applies only to the Original
E q

uipment tires supplied with your vehicle. In order for Goodyear® Run-Flat (Extended
Mobility Technology [EMT], RunOnFlat [ROF]) or Dunlop® Run-Flat (Dunlop® Self-
Supporting Technology [DSST]) tires to obtain the performance criteria stated within this
Limited Warranty, Goodyear® or Dunlop® Run-Flat tires must use specific parts, such as
a low tire pressure monitoring system authorized by the Original Equipment vehicle
manufacturer.
RUN-FLAT TIRE FEATURE:
The Goodyear® or Dunlop® Run-Flat tire is a high-performance tire with a remarkable
f e

ature: It can operate for limited distances with very low or even no inflation pressure
(refer to your Vehicle Owner’s Manual for these limitations). This is an important benefit,
especially if inflation loss occurs at a location where immediately stopping your vehicle
could be hazardous.
TIRE PRESSURE MONITORING SYSTEM ALERT:
Refer to your vehicle Owner’s Manual for more information on what to do if the tire
p r

essure warning system activates.

GOODYEAR® DUNLOP® TIRES
102
TO PROLONG TIRE LIFE DURING A SYSTEM ALERT
The Goodyear® or Dunlop® Run-Flat tire can be driven at low or zero air pressure (refer
to your vehicle Owner’s Manual for these limitations). To help prolong the life of a tire
operating in underinflation conditions, drive at a speed as far below 50 mph (80 km/h)
a s

possible. Also, drive the shortest distance possible before obtaining tire service.
Taking these precautions will increase the chance that your tire will be repairable.
SERVICE AFTER A SYSTEM ALERT®
To obtain service after operating under low-inflation conditions, contact your Goodyear®
or Dunlop Run-Flat service facility. Trained service personnel will inspect your tires to
determine if they are in need of repair or replacement. To locate the nearest authorized
Goodyear® or Dunlop® Run-Flat service facility, call 1-800- GOODYEAR
1-800-466-3932.
TIRE REPAIR
Like any other Goodyear® or Dunlop® speed-rated, high-performance tire, the
Goodyear® or Dunlop® Run-Flat tire may be repaired to correct a puncture in the tread,
but PROPER MATERIALS AND PROCEDURES MUST BE USED. Contact a Goodyear® or
Dunlop® Run-Flat service facility for information on proper repairs. For the location of the
nearest facility, call 1-800-GOODYEAR 1-800-466-3932.
WARNING!


If the tire pressure-monitoring system signals an alert, follow these safety precautions
to prevent a loss of vehicle control that could result in serious personal injury or death:
• S low your speed. Do not exceed 50
mph (80 kph).
• A void hard cornering, hard braking and severe handling maneuvers.
•
Avoid potholes and other road hazards.
R
emember that when your tires have lost air pressure, your vehicle’s handling
c a

pability is reduced, particularly during severe maneuvers.
WARNING!


Because of the unique characteristics of Run-Flat tires, the wheels on which they are
mounted and your vehicle’s tire pressure monitoring system, all tire service work other
than routine inflation maintenance and external inspections must be performed by
service personnel at a Goodyear® or Dunlop® Run-Flat service facility.
Do not attempt to mount or demount Run-Flat tires yourself; serious injury or death
co

uld result. Only specially trained persons should mount, demount and repair
Run-Flat tires, and more than 40 psi (270 kPa) may be required to seat beads. A safety
cage and clip-on extension air hose must be used if more than 40 psi (270 kPa) is
need to seat beads.

GOODYEAR® DUNLOP® TIRES
103
FOR SERVICE ASSISTANCE OR INFORMATION, FIRST CONTACT THE NEAREST
GOODYEAR® OR DUNLOP® RETAILER
1. For assistance in locating the nearest Goodyear® or Dunlop® Retailer, look in the Yellow Pages under Tire Dealers – New.
2. G o to w
ww.goodyear.com for US or www.goodyear.ca for Canada.
For Dunlop® tires, go to www.dunloptires.com for US & Canada. If additional assistance
is required, call the Customer Assistance Center at 1-800-321-2136 for US or
1 -

800-387-3288 for Canada.
Or write to:
Customer Assistance Center Dept 728
200 Innovation Way
Akron, OH 44316-0001
WARNING!


Goodyear® and Dunlop® Run-Flat tires are designed for use only on certain original
equipment wheels supplied with a properly operating low tire pressure-monitoring
system. If applied to a vehicle without a properly operating low tire pressure
monitoring system, the tires may fail when operated in an underinflated condition,
resulting in loss of vehicle control and possible serious injury or death. Application of
these tires to a vehicle not equipped with specified operational low tire
pressure-monitoring system constitutes improper and unsafe use of this product.

104HANKOOK TIRES
LIMITED WARRANTY FOR ORIGINA L EQUIPMENT PASSENGER CAR & LIGHT TRUCK TIRES
INCLUDING TEMPORARY TIRES
WHAT IS COVERED AND FOR HOW LONG
Hankook warrants that a tire manufactured by Hankook and equipped originally on the
vehicle is free from defects in materials or workmanship in normal use for the life of the
original usable tread. The life of the original usable tread ends when the tire tread has
been worn down with only 1.6 mm (2/32 of an inch) remaining, at which point the tire is
considered to be fully worn out.
PASSENGER CAR AND LIGHT TRUCK TIRES Free Replacement
If Hankook Radial Passenger & Light Truck Tires fail as a result of defect in material and/
or workmanship within the first 25% of treadwear, the tire will be replaced with a new,
comparable Hankook Tire at no charge including mounting and balancing charges.
Prorated Replacement
Tires not qualifying for free replacement will be allowed a credit toward purchase of a
new, comparable Hankook Tire based upon the amount of tread actually worn. The cost
of mounting, balancing and any other service charges or applicable taxes shall be paid
by the user. Otherwise adjustment for compensation will be made on a prorata basis
calculated by multiplying the actual current dealer selling price by the percentage of
remaining usable tread depth.
HANKOOK TEMPORARY TIRE
A Temporary tire weighs less and provides more trunk storage space than a conventional
tire. To conserve tire tread life, temporary tire should be returned to the trunk as soon as
it is convenient to have your standard tire repaired or replaced.
If Hankook Temporary Tire fails as a result of defect in materials and/or workmanship
during the first 50 % of usable treadwear, the tire will be replaced with a new, comparable
tire at no charge including mounting charge. No adjustment will be made for tires that
are worn more than 50%.
WHAT IS NOT COVERED BY THE WARRANTY
NON ADJUSTABLE CONDITIONS
1. Irregular wear or tire damage due to: • Road hazards such as punctures, cuts, snags, scuffs, carcass bruises or impactbr

eaks
• Fire, wreck or collision
• Im

proper inflation, overloading, high speed spinning, improper mounting or
d e

mounting, running flat, off-road use, racing, vandalism, willful damage or abuse