warning DODGE DURANGO 2023 Owners Manual

232IN CASE OF EMERGENCY
(Continued)
Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that
can immediately connect you with help in the event
that your vehicle’s airbags deploy. Please refer to
your provided radio supplement for complete
information.
ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and you
will be connected to a representative for assis-
tance. Roadside Assistance will know what
vehicle you’re driving and its location. Additional
fees may apply for roadside assistance.
SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
Uconnect Customer Care - Total support for
Radio, Phone and NAV issues.
JACKING AND TIRE CHANGING
Use this QR code to access your
digital experience.
PREPARATIONS FOR JACKING

1. Park the vehicle on a firm, level surface as far
from the edge of the roadway as possible.
Avoid icy or slippery areas.

2. Turn on the Hazard Warning Flashers.
3. Apply the parking brake.
4. Place the gear selector into PARK (P).
5. Turn OFF the ignition.
CAUTION!
To avoid damage to the mirror during cleaning,
never spray any cleaning solution directly onto
the mirror. Apply the solution onto a clean cloth
and wipe the mirror clean.
WARNING!
Do not attempt to change a tire on the side of
the vehicle close to moving traffic. Pull far
enough off the road to avoid the danger of
being hit when operating the jack or changing
the wheel.
Being under a jacked-up vehicle is dangerous.
The vehicle could slip off the jack and fall on
you. You could be crushed. Never put any part
of your body under a vehicle that is on a jack.
If you need to get under a raised vehicle, take
it to a service center where it can be raised on
a lift.
Never start or run the engine while the vehicle
is on a jack.
The jack is designed to be used as a tool for
changing tires only. The jack should not be
used to lift the vehicle for service purposes.
The vehicle should be jacked on a firm level
surface only. Avoid ice or slippery areas.
WARNING!
Do not attempt to change a tire on the side of
the vehicle close to moving traffic. Pull far
enough off the road to avoid being hit when
operating the jack or changing the wheel.
WARNING!

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236IN CASE OF EMERGENCY
(Continued)
JACKING INSTRUCTIONS

Jack Warning Label
1. Loosen (but do not remove) the wheel lug
nuts by turning them to the left, one turn,
while the wheel is still on the ground.

2. Assemble the jack and jacking tools.

Jack And Tool Assembly

NOTE:Placement for the front and rear jacking locations
are critical. See the following images for proper
jacking locations.
WARNING!
Carefully follow these tire changing warnings to
help prevent personal injury or damage to your
vehicle:
Always park on a firm, level surface as far from
the edge of the roadway as possible before
raising the vehicle.
Turn on the Hazard Warning Flashers.
Apply the parking brake firmly and set the
transmission in PARK.
Block the wheel diagonally opposite the wheel
to be raised.
Never start or run the engine with the vehicle
on a jack.
Do not let anyone sit in the vehicle when it is
on a jack.
Do not get under the vehicle when it is on a
jack. If you need to get under a raised vehicle,
take it to a service center where it can be
raised on a lift.
Only use the jack in the positions indicated
and for lifting this vehicle during a tire change.
If working on or near a roadway, be extremely
careful of motor traffic.
To assure that spare tires, flat or inflated, are
securely stowed, spares must be stowed with
the valve stem facing the ground.
CAUTION!
Do not attempt to raise the vehicle by jacking on
locations other than those indicated in the
Jacking Instructions for this vehicle.
WARNING!

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IN CASE OF EMERGENCY237

Jacking Locations

3. For the front tire, place the jack on the body flange just behind the front tire. Do not raise
the vehicle until you are sure the jack is fully
engaged.

Front Lifting Point Front Jacking Location

4. For a rear tire, place the jack in the slot on the rear tie-down bracket, just forward of the rear
tire. Do not raise the vehicle until you are sure
the jack is fully engaged.

Rear Lifting Point Rear Jacking Location

5. Raise the vehicle by turning the jack screw clockwise. Raise the vehicle just enough to
remove the flat tire.
6. Remove the lug nuts and wheel.
7. Install the spare wheel/tire on the vehicle and install the lug nuts with the cone-shaped end
toward the wheel. Lightly tighten the nuts.
WARNING!
Raising the vehicle higher than necessary can
make the vehicle less stable. It could slip off the
jack and hurt someone near it. Raise the vehicle
only enough to remove the tire.7

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238IN CASE OF EMERGENCY

Mounting Spare Tire

8. Lower the vehicle by turning the jack screw counterclockwise, and remove the jack and
wheel blocks. 9. Finish tightening the wheel bolts. Push down
on the wrench while at the end of the handle
for increased leverage. Tighten the wheel bolts
in a star pattern until each wheel bolt has been
tightened twice. If in doubt about the correct
tightness, have them checked with a torque
wrench by an authorized dealer or at a service
station Ú page 302.
10. Push out the small center cap using the jack tool from inside the aluminum road wheel and
position the wheel behind the rear fascia/
bumper with the protective plate facing
outward.

Installing Protective Plate On Damaged Wheel

NOTE:The plastic plate will prevent the road wheel from
being scratched when sliding it under the vehicle. 11. Insert the two long tubes on the plastic
protective plate in the lug holes of the road
wheel. Push the end of the winch’s cable,
spring, steel sleeve and stamped cone shape
wheel plate though the road wheel and
protective plate.

Installing Winch

12. Slide the road wheel on the ground using the protective plate until it is directly under the
winch and between the rear fascia/bumper
and exhaust system heat shields. Raise the
tire by turning the lug wrench on the winch
extension clockwise until it clicks/ratchets
three times to make sure the cable is tight.
WARNING!
To avoid the risk of forcing the vehicle off the
jack, do not tighten the wheel nuts fully until the
vehicle has been lowered. Failure to follow this
warning may result in serious injury.
CAUTION!
Be sure to mount the spare tire with the valve
stem facing outward. The vehicle could be
damaged if the spare tire is mounted incorrectly.

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IN CASE OF EMERGENCY239

Wrench Rotation

NOTE:Double check to ensure the tire is snug against the
underbody of the vehicle. Damage to the winch
cable may result if the vehicle is driven with the tire
loose.
Road Wheel Installed In Spare Location
13. After 25 miles (40 km), check the lug nut
torque with a torque wrench to ensure that all
lug nuts are properly seated against the wheel.
14. Lower the jack to the fully closed position. Return the tools to the proper positions in the
tool bag. Fold the flap on the tool bag under
the tools and roll the tools in the bag
underneath the others. Use the hook and loop
fasteners to secure the tool bag to the jack
with the lug wrench on the forward side of the
jack. Expand the jack on the bracket by turning
the thumb screw clockwise until it is tight to
prevent rattles.
15. Reinstall the plastic plug into the floor of the cargo area. Roll up and store the Jack, Tool Kit
and Tire Changing Instructions. Reinstall the
cover for the jack in the rear storage bin.
16. Have the aluminum road wheel and tire repaired as soon as possible and properly
secure the spare tire, jack and tool kit.
JUMP STARTING
If your vehicle has a discharged battery, it can be
jump started using a set of jumper cables and a
battery in another vehicle, or by using a portable
battery booster pack. Jump starting can be
dangerous if done improperly, so please follow the
procedures in this section carefully.
CAUTION!
The winch mechanism is designed for use with
the jack wrench extension tool only. Use of air
wrench or power tool may damage the winch.
WARNING!
A loose tire or jack thrown forward in a collision
or hard stop, could endanger the occupants of
the vehicle. Always stow the jack parts and the
spare tire in the places provided.
WARNING!
Do not attempt jump starting if the battery is
frozen. It could rupture or explode and cause
personal injury.
CAUTION!
Do not use a portable battery booster pack or
any other booster source with a system voltage
greater than 12 Volts or damage to the battery,
starter motor, alternator or electrical system may
occur.
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240IN CASE OF EMERGENCY
NOTE:When using a portable battery booster pack, follow
the manufacturer's operating instructions and
precautions.
PREPARATIONS FOR JUMP START
The battery in your vehicle is located under the
passenger's front seat. There are remote terminals
located under the hood to assist in jump starting.

UnderHood Jump Starting Location

NOTE:Be sure that the disconnected cable ends do not
touch each other, or either vehicle, before properly
connected for jump starting. See the following steps to prepare for jump
starting:

1. Apply the parking brake, shift the automatic
transmission into PARK (P) and turn the
ignition OFF.

2. Turn off the heater, radio, and all electrical accessories.
3. Remove the protective cover over the remote positive (+) battery post. Pull upward on the
cover to remove it.
4. Remove the protective cover over the remote negative (-) battery post.
5. If using another vehicle to jump start the battery, park the vehicle within the jumper
cable’s reach, apply the parking brake and
make sure the ignition is OFF.
JUMP STARTING PROCEDURE
Remote Positive (+) Post (Covered With
Protective Cap)
Remote Negative (-) Post (Covered With
Protective Cap)
WARNING!
Do not allow vehicles to touch each other as this
could establish a ground connection and
personal injury could result.
WARNING!
Take care to avoid the radiator cooling fan
whenever the hood is raised. It can start
anytime the ignition switch is ON. You can be
injured by moving fan blades.
Remove any metal jewelry such as rings,
watch bands and bracelets that could make
an inadvertent electrical contact. You could be
seriously injured.
Batteries contain sulfuric acid that can burn
your skin or eyes and generate hydrogen gas
which is flammable and explosive. Keep open
flames or sparks away from the battery.
WARNING!
Failure to follow this jump starting procedure
could result in personal injury or property
damage due to battery explosion.
CAUTION!
Failure to follow these procedures could result in
damage to the charging system of the booster
vehicle or the discharged vehicle.

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IN CASE OF EMERGENCY241
NOTE:Make sure at all times that unused ends of jumper
cables are not contacting each other or either
vehicle while making connections.
Connecting The Jumper Cables

1. Connect the positive
(+) end of the jumper
cable to the remote positive (+)
post of the
discharged vehicle.

2. Connect the opposite end of the positive (+)
jumper cable to the positive (+) post of the
booster battery.
3. Connect the negative (-) end of the jumper
cable to the negative (-) post of the booster
battery.
4. Connect the opposite end of the negative (-)
jumper cable to the remote negative (-) post
(exposed metallic/unpainted post of the
discharge vehicle) located on the right hand
side next to the underhood fuse box. 5. Start the engine in the vehicle that has the
booster battery, let the engine idle a few
minutes, and then start the engine in the
vehicle with the discharged battery.
6. Once the engine is started, follow the discon -
necting procedure.
Disconnecting The Jumper Cables

1. Disconnect the negative
(-) end of the jumper
cable from the remote negative (-)
post of the
discharged vehicle.

2. Disconnect the opposite end of the negative (-)
jumper cable from the negative (-) post of the
booster battery.
3. Disconnect the positive (+) end of the jumper
cable from the positive (+) post of the booster
battery. 4. Disconnect the opposite end of the positive
(+)
jumper cable from the remote positive (+) post
of the discharged vehicle.
5. Reinstall the protective covers over the remote positive (+) and negative (-) posts of the
discharged vehicle.
If frequent jump starting is required to start your
vehicle have the battery and charging system
tested at an authorized dealer.
WARNING!
Do not connect the jumper cable to the negative
(-) post of the discharged battery. The resulting
electrical spark could cause the battery to
explode and could result in personal injury.
CAUTION!
Do not run the booster vehicle engine above
2,000 RPM since it provides no charging benefit,
wastes fuel, and can damage booster vehicle
engine.
CAUTION!
Accessories plugged into the vehicle power
outlets draw power from the vehicle’s battery,
even when not in use (i.e., cellular devices, etc.).
Eventually, if plugged in long enough without
engine operation, the vehicle’s battery will
discharge sufficiently to degrade battery life
and/or prevent the engine from starting.
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242IN CASE OF EMERGENCY
REFUELING IN EMERGENCY – IF EQUIPPED
The vehicle is equipped with a refueling funnel for
a Cap-Less Fuel System. The fuel funnel can be
found in the rear cargo area with the jack and
tools. If refueling is necessary, while using an
approved gas can, insert the refueling funnel into
the filler neck opening. Take care to open both
flappers with the funnel to avoid spills.
NOTE:In certain cold conditions, ice may prevent the fuel
door from opening. If this occurs, lightly push on
the fuel door to break the ice buildup and
re-release the fuel door using the inside release
button. Do not pry on the door.

Refueling Funnel

Emergency Gas Can Refueling
Most gas cans will not open the flapper doors. A
funnel is provided to allow emergency refueling
with a gas can.
See the following steps for refueling:

1. Retrieve funnel from the rear cargo storage area.
Refueling Funnel Location

2. Insert funnel into same filler pipe opening as the fuel nozzle.

Inserting Funnel

3. Ensure funnel is inserted fully to hold flapper doors open.
4. Pour fuel into funnel opening.
WARNING!
Never have any smoking materials lit in or
near the vehicle when the fuel door is open or
the tank is being filled.
Never add fuel when the engine is running.
This is in violation of most state and federal
fire regulations and may cause the Malfunc -
tion Indicator Light to turn on.
A fire may result if fuel is pumped into a
portable container that is inside of a vehicle.
You could be burned. Always place fuel
containers on the ground while filling.

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IN CASE OF EMERGENCY243
5. Remove funnel from filler pipe, clean off prior to putting back in the spare tire storage area.
IF YOUR ENGINE OVERHEATS
If the vehicle is overheating, it will need to be
serviced by an authorized dealer.
Potential signs of vehicle overheating can be:
Temperature gauge is at HOT (H)
Strong smell of coolant
White smoke coming from engine or exhaust
Coolant bottle coolant has bubbles present In the event it is observed that the temperature
gauge is moving towards or close to the HOT (H)
position, you can reduce the potential for
overheating by taking the appropriate action.
On the highways — slow down.
In city traffic — while stopped, place the trans
-
mission in NEUTRAL (N), but do not increase the
engine idle speed while preventing vehicle
motion with the brakes.
If your Air Conditioner (A/C) is on, turn it off. The
A/C system adds heat to the engine cooling
system and turning the A/C off can help remove
this heat.
You can also turn the temperature control to
maximum heat, the mode control to floor and
the blower control to high. This allows the heater
core to act as a supplement to the radiator and
aids in removing heat from the engine cooling
system.
MANUAL PARK RELEASE
In order to move the vehicle in cases where the
transmission will not shift out of PARK (P) (such as
a depleted battery), a Manual Park Release is
available.
CAUTION!
To avoid fuel spillage and overfilling, do not “top
off” the fuel tank after filling.
WARNING!
You or others can be badly burned by hot engine
coolant (antifreeze) or steam from your radiator.
If you see or hear steam coming from under the
hood, do not open the hood until the radiator
has had time to cool. Never try to open a cooling
system pressure cap when the radiator or
coolant bottle is hot.CAUTION!
Driving with a hot cooling system could damage
your vehicle. If the temperature gauge reads
HOT (H), pull over and stop the vehicle. Idle the
vehicle with the air conditioner turned off until
the pointer drops back into the normal range. If
the pointer remains on HOT (H), and you hear
continuous chimes, turn the engine off
immediately and call for service.
WARNING!
Always secure your vehicle by fully applying the
parking brake before activating the Manual Park
Release. In addition, you should be seated in the
driver’s seat with your foot firmly on the brake
pedal when activating the Manual Park Release.
Activating the Manual Park Release will allow
your vehicle to roll away if it is not secured by the
parking brake, or by proper connection to a tow
vehicle. Activating the Manual Park Release on
an unsecured vehicle could lead to serious
injury or death for those in or around the vehicle.
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IN CASE OF EMERGENCY245
2. Once the tension has been released and the lever has been unlocked, be sure it is stowed
properly and locks into position.

Stowed Position

NOTE:Be sure to replace the cover by snapping it back in
place.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand or
snow, it can often be moved using a rocking
motion. Turn the steering wheel right and left to
clear the area around the front wheels. Push and
hold the lock button on the gear selector. Then,
shift back and forth between DRIVE (D) and
REVERSE (R) while gently pressing the accelerator.
NOTE:Shifts between DRIVE (D) and REVERSE (R) can
only be achieved at wheel speeds of 5 mph
(8 km/h) or less. Whenever the transmission
remains in NEUTRAL (N) for more than two
seconds, you must press the brake pedal to
engage DRIVE (D) or REVERSE (R).
Use the least amount of accelerator pedal
pressure that will maintain the rocking motion
without spinning the wheels or racing the engine.
NOTE:Push the ESC OFF button to place the Electronic
Stability Control (ESC) system in “Partial OFF”
mode, before rocking the vehicle Ú page 180.
Once the vehicle has been freed, push the ESC OFF
button again to restore ESC On mode.
WARNING!
Fast spinning tires can be dangerous. Forces
generated by excessive wheel speeds may
cause damage, or even failure, of the axle and
tires. A tire could explode and injure someone.
Do not spin your vehicle's wheels faster than
30 mph (48 km/h) or for longer than 30
seconds continuously without stopping when
you are stuck and do not let anyone near a
spinning wheel, no matter what the speed.
CAUTION!
Racing the engine or spinning the wheels may
lead to transmission overheating and failure.
Allow the engine to idle with the transmission
in NEUTRAL for at least one minute after every
five rocking-motion cycles. This will minimize
overheating and reduce the risk of transmis -
sion failure during prolonged efforts to free a
stuck vehicle.
When “rocking” a stuck vehicle by shifting
between DRIVE and REVERSE, do not spin the
wheels faster than 15 mph (24 km/h), or
drivetrain damage may result.
Revving the engine or spinning the wheels too
fast may lead to transmission overheating and
failure. It can also damage the tires. Do not
spin the wheels above 30 mph (48 km/h)
while in gear (no transmission shifting occur -
ring).
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