phone DODGE DURANGO 2023 User Guide

158MULTIMEDIA
Ready To Drive Pop-Ups This setting will enable the Ready To Drive Pop-Ups in the Instrument Cluster
Display.
Phone Pop-Ups Displayed In Cluster This setting will display smartphone notifications and messages in the
Instrument Cluster Display.
Time Format This setting will allow you to set the time format (AM/PM). Sync Time With GPS
must be “Off” for this setting to be available. The “12 hrs” setting will set the
time to a 12-hour format. The “24 hrs” setting will set the time to a 24-hour
format.
Voice Options This setting will allow you to change the voice options for the radio to “Male”
or “Female”.
Wake Up Word This setting will change the system’s “Wake Up” word. The available options
are “Hey Uconnect” and “Hey Dodge”.
Voice Barge-in This setting will allow voice barge-in to be turned on and off.
Show Command List This setting will allow the Command List to be shown on and off.
Key Off Power Delay This setting will keep certain electrical features running after the engine is
turned off. When any door is opened, the electronics will deactivate. The
available settings are “0 sec”, “45 sec”, “5 min”, and “10 min”.
App Drawer Favoriting Pop-Ups This setting will allow you to favorite app drawer pop-ups with “On” and “Off”
options.
App Drawer Unfavoriting Pop-Ups This setting will allow you to unfavorite app drawer pop-ups with “On” and
“Off” options.
Setting Name
Description

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164MULTIMEDIA
Phone/Bluetooth®
When the Phone/Bluetooth® button is pressed on the touchscreen, the system displays the options related to Bluetooth® connectivity from an external audio
device or smartphone. The list of paired audio devices or smartphones can be accessed from this menu.
NOTE:Depending on the vehicle’s options, feature settings may vary.
Setting Name Description
Phone Pop-Ups Displayed In ClusterThis setting will activate phone message pop-ups in the Instrument Cluster
Display.
Do Not Disturb This setting will open the “Do Not Disturb” settings menu. The settings are
“Auto Reply” (both, text, call), “Auto Reply Message” (custom, default), and
“Custom Auto Reply Message” (create message).
Device Manager This setting will open the Device Manager main screen.
Do Not Disturb All This setting will open the “Do Not Disturb All” settings menu. The available
options are “On” and “Off”.
Paired Phones This setting will show the list of paired phones.
Paired Audio Sources This setting will show the list of paired audio sources.
Enable Two Active Phones This setting will enable or disable two active phones with the vehicle. The
setting options are “On” and “Off”.
Paired Phones And Audio Devices This setting will show the list of paired phones and audio devices.

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170MULTIMEDIA
Key Off/Engine Off Options
Audio
When the Key Off /Engine Off Options button is pressed on the touchscreen, the system displays the options related to vehicle shutoff. These settings will only
activate when the ignition is set to OFF.
NOTE:Depending on the vehicle’s options, feature settings may vary.
Setting Name Description
Easy Exit SeatsThis setting will automatically move the driver seat rearward when the engine
is shut off. The available settings are “On” and “Off”.
Key Off Power Delay/Engine Off Power Delay This setting will keep certain electrical features running after the engine is
turned off. When any door is opened, the electronics will deactivate. The
available settings are “0 sec”, “45 sec”, “5 min”, and “10 min”.
Headlight Off Delay This setting will allow you to set the amount of time it takes for the headlights
to shut off after the vehicle is turned off. The available settings are “0 sec”,
“30 sec”, “60 sec”, and “90 sec”.
When the Audio button is pressed on the touchscreen, the system displays options related to the vehicle’s sound system. These settings can change the audio
location within the vehicle, adjust the bass or treble levels, and auto-play settings from an audio device or smartphone.
NOTE:Depending on the vehicle’s options, feature settings may vary.
Setting Name
Description
Balance/Fade
This setting will adjust audio levels from specific speakers in the front/back and
left/right of the vehicle. The Speaker icon can be moved to set audio location.

Equalizer This setting will adjust the “Bass”, “Mid”, and “Treble” ranges of the audio.

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MULTIMEDIA171
AUX Switches
Speed Adjusted Volume This setting will adjust audio volume as speeds increase. At a higher setting,
the volume will increase more as the vehicle speeds up. The available settings
are “Off”, “1”, “2”, and “3”.
Surround Sound This setting will turn the Surround Sound system on or off.
AUX Volume Offset This setting will tune the audio levels from a device connected through the
AUX port. The available settings are “+” and “-”.
Auto Play This setting will automatically begin playing audio from a connected device.
Auto On Radio This setting will turn the radio on with vehicle start and recall the last known
radio state. The available options are “On”, “Off”, and “Last Recall”.
Volume Adjustment This setting will let you adjust the volume levels for “Media”, “Phone”,
“Navigation”, and “VR” (Voice Recognition).
Setting Name
Description
When the AUX Switches button is pressed on the touchscreen, the system displays the options related to the four vehicle AUX switches.
NOTE:Depending on the vehicle’s options, feature settings may vary.
Setting NameDescription
AUX 1-4This setting will adjust the type and power source for the four vehicle AUX
switches. There are two types: “Latching” and “Momentary”. The power
source for the AUX switches can either be set to run off the “Battery” or from
the “Ignition”. In addition to setting the type and power source, you can set if
the vehicle will recall the previous state at which the AUX switches were set.
The Recalled Last State setting can be set to “On” or “Off”. Last state
conditions are met only if the type is set to Latching and the power source is
set to Ignition.
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172MULTIMEDIA
Notifications
SiriusXM® Setup
When the Notifications button is pressed on the touchscreen, the system displays the options related to Notifications for the system.
NOTE:Depending on the vehicle’s options, feature settings may vary.
Setting Name Description
App Drawer Favoriting Pop-UpsThis setting turns the “App Favorited” pop-up on or off.
App Drawer Unfavoriting Pop-Ups This setting turns the “App Unfavorited” pop-up on or off.
New Text Message Pop-Ups This setting turns receiving/storing a pop-up for new text messages of any
connected phone on or off.
Missed Calls Message This setting turns receiving/storing a pop-up for missed calls of any connected
phone on or off.
Navigation Pop-ups This setting turns receiving/storing predictive Navigation Pop-ups on or off.
When the SiriusXM® Setup button is pressed on the touchscreen, the system displays options related to SiriusXM® satellite radio. These settings can be used
to skip specific radio channels and restart favorite songs from the beginning.
NOTE:
A subscription to SiriusXM® satellite radio is required for these settings to be functional.
Depending on the vehicle’s options, feature settings may vary.
Setting Name Description
SiriusXM® Account, Profiles, & SettingsThis setting will direct you to the SiriusXM® profile settings.

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176MULTIMEDIA
STEERING WHEEL AUDIO CONTROLS
The remote sound system controls are located on
the rear surface of the steering wheel at the three
and nine o’clock positions.

Steering Wheel Audio Controls

The right-hand control is a rocker-type switch with
a push button in the center and controls the
volume and mode of the sound system. Pushing
the top of the rocker switch increases the volume,
and pushing the bottom of the rocker switch
decreases the volume.
Pushing the right-hand control’s center button
makes the radio switch between the various
modes available (AM/FM/SXM or Media, etc.)
The left-hand control is a rocker-type switch with a
push button in the center. The function of the
left-hand control is different depending on which
mode you are in. The following describes the left-hand control
operation in each mode.RADIO OPERATION
Pushing the top of the switch will seek up for the
next available station and pushing the bottom of
the switch will seek down for the next available
station.
The button located in the center of the left-hand
control will tune to the next preset station that you
have programmed in the radio preset button.
MEDIA MODE
Pushing the top of the switch once goes to the next
track on the selected media (AUX/USB/
Bluetooth®). Pushing the bottom of the switch
once goes to the beginning of the current track, or
to the beginning of the previous track if it is within
eight seconds after the current track begins to
play.
RADIO OPERATION AND MOBILE PHONES
Under certain conditions, the mobile phone being
on in your vehicle can cause erratic or noisy
performance from your radio. This condition may
be lessened or eliminated by repositioning the
mobile phone within the vehicle. This condition is
not harmful to the radio. If your radio performance
does not satisfactorily improve from repositioning
the mobile phone, it is recommended that the
volume be turned down or off during mobile phone
operation when not using the Uconnect system.
REGULATORY AND SAFETY
I
NFORMATION
US/CANADA
Exposure to Radio Frequency Radiation
The radiated output power of the internal wireless
radio is far below the FCC and IC radio frequency
exposure limits. Nevertheless, the wireless radio
will be used in such a manner that the radio is
8 inches (20 cm) or further from the human body.
The internal wireless radio operates within
guidelines found in radio frequency safety
standards and recommendations, which reflect
the consensus of the scientific community.
The radio manufacturer believes the internal
wireless radio is safe for use by consumers. The
level of energy emitted is far less than the
electromagnetic energy emitted by wireless
devices such as mobile phones. However, the use
of wireless radios may be restricted in some
situations or environments, such as aboard
airplanes. If you are unsure of restrictions, you are
encouraged to ask for authorization before turning
on the wireless radio Ú page 312.

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232IN CASE OF EMERGENCY
(Continued)
Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that
can immediately connect you with help in the event
that your vehicle’s airbags deploy. Please refer to
your provided radio supplement for complete
information.
ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and you
will be connected to a representative for assis-
tance. Roadside Assistance will know what
vehicle you’re driving and its location. Additional
fees may apply for roadside assistance.
SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
Uconnect Customer Care - Total support for
Radio, Phone and NAV issues.
JACKING AND TIRE CHANGING
Use this QR code to access your
digital experience.
PREPARATIONS FOR JACKING

1. Park the vehicle on a firm, level surface as far
from the edge of the roadway as possible.
Avoid icy or slippery areas.

2. Turn on the Hazard Warning Flashers.
3. Apply the parking brake.
4. Place the gear selector into PARK (P).
5. Turn OFF the ignition.
CAUTION!
To avoid damage to the mirror during cleaning,
never spray any cleaning solution directly onto
the mirror. Apply the solution onto a clean cloth
and wipe the mirror clean.
WARNING!
Do not attempt to change a tire on the side of
the vehicle close to moving traffic. Pull far
enough off the road to avoid the danger of
being hit when operating the jack or changing
the wheel.
Being under a jacked-up vehicle is dangerous.
The vehicle could slip off the jack and fall on
you. You could be crushed. Never put any part
of your body under a vehicle that is on a jack.
If you need to get under a raised vehicle, take
it to a service center where it can be raised on
a lift.
Never start or run the engine while the vehicle
is on a jack.
The jack is designed to be used as a tool for
changing tires only. The jack should not be
used to lift the vehicle for service purposes.
The vehicle should be jacked on a firm level
surface only. Avoid ice or slippery areas.
WARNING!
Do not attempt to change a tire on the side of
the vehicle close to moving traffic. Pull far
enough off the road to avoid being hit when
operating the jack or changing the wheel.
WARNING!

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308
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
All work to be performed may not be covered by the
warranty. Discuss additional charges with the
service manager. Keep a maintenance log of your
vehicle's service history. This can often provide a
clue to the current problem.
PREPARE A LIST
Make a written list of your vehicle's problems or the
specific work you want done. If you've had an
accident or work done that is not on your
maintenance log, let the service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have
your vehicle by the end of the day, discuss the
situation with the service advisor and list the items
in order of priority. At many authorized dealers, you
may obtain a rental vehicle (additional charges
may apply). If you need a rental, it is advisable to
make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are vitally
interested in your satisfaction. We want you to be
happy with our products and services.
Warranty service must be done by an authorized
dealer. We strongly recommend that you take the
vehicle to an authorized dealer. They know your
vehicle the best, and are most concerned that you
get prompt and high quality service. FCA US LLC’s
authorized dealers have the facilities,
factory-trained technicians, special tools, and the
latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer’s service manager first. If for some reason
you are still not satisfied, talk to the general
manager or owner of the authorized dealer. They
want to know if you need assistance. If an
authorized dealer is unable to resolve the concern,
you may contact FCA US LLC's Customer
Assistance center.Any communication to FCA US LLC’s customer
center should include the following information:Owner's name and address
Owner's telephone number (home, mobile, and
office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage
ROADSIDE ASSISTANCE
Available 24 hours, 7 days a week.
Call 1-800-521-2779 or visit
chrysler.rsahelp.com(USA)
Call 1-800-363-4869 or visit
fca.roadsideaid.com
(Canada)

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CUSTOMER ASSISTANCE309
Who is Covered
You are covered by Roadside Assistance services if
you are a purchaser for use of the vehicle.
Roadside Assistance services last for five years or
60,000 miles on the odometer, whichever occurs
first, calculated from the start date of the Basic
Limited Warranty, as set forth in your Warranty
Information book.
1
1. Towing services provided through Cross Country Motor Club,
Inc. Medford, MA 02155, except in AK,CA, HI, OR, WI, and WY,
where services are provided by Cross Country Motor Club of
California, Inc., Thousand Oaks, CA 91360.
What to Do
If your vehicle requires jump start assistance, out
of gas/fuel delivery, tire service, lockout service or
towing as a result of a mechanical breakdown, dial
toll-free: USA: 1-800-521-2779/Canada:
800-363-4869. Provide your name, Vehicle
Identification Number (VIN) required for covered
services, license plate number, and your location,
including the telephone number from which you
are calling. Briefly describe the nature of the
problem and answer a few simple questions. You
will be given the name of the service provider and
an estimated time of arrival. If you feel you are in
an unsafe situation, please let us know. With your
consent, we will contact local police or safety
authorities. If Unable to Contact Roadside Assistance
If you are unable to contact Roadside Assistance or
unable to provide a valid Vehicle Identification
Number (VIN), and you obtain towing services on
your own, you may submit your original receipts
from the licensed towing or service facility, for
services rendered within30 days of the
occurrence. Be sure to include your VIN, odometer
mileage at the time of service, and current mailing
address. We will process the claim based on
vehicle and service eligibility. If eligible, we will
reimburse you for the reasonable amount actually
paid, based on the usual and customary charges
for that service in the area where they were
provided. FCA US LLC’s determination relating to
reimbursement is final. Correspondence should be
mailed to:
FCA US LLC Customer Assistance
P.O. Box 9145
Medford, MA 02155
Attention Claims Department
FCA US LLC reserves the right to modify the terms
or discontinue the Roadside Assistance Program
at any time. The Roadside Assistance program is
subject to restrictions and conditions of use, which
are determined solely by FCA US LLC.
Flat Tire Service
If you are inconvenienced by a flat tire, we will
dispatch a service provider to use your vehicle’s
temporary spare tire (if equipped) as
recommended in your Owner’s Manual. This is not
a permanent flat tire repair.
Out of Gas/Fuel Delivery
Drivers cannot always count on a gas station being
nearby, especially when traveling away from home.
We will dispatch a service provider to deliver a
small amount of fuel (maximum two gallons) to get
you to a nearby station. This service is limited to
two occurrences in a 12-month period.
Battery Jump Assistance
No time is a good time for a depleted battery. With
Roadside Assistance, you do not have to worry
about being stranded. We will dispatch a service
provider to provide you with a battery jump
anytime, day or night.
Lockout Service
Whether the keys are locked in your vehicle or
frozen locks are keeping you from getting on your
way, help is just a phone call away. This service is
limited to providing access to the vehicle’s seating
area. It does not cover the cost of replacement
keys.
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310CUSTOMER ASSISTANCE
Towing Service
Our towing service gives you peace of mind and
confidence. If your vehicle becomes disabled as a
result of a mechanical breakdown, Roadside
Assistance will dispatch a towing service to
transport your vehicle to the closest authorized
Chrysler, Dodge, Jeep®, or Ram dealer. If you
choose to go to another dealer, you will be
responsible for the cost if the extra distance
exceeds 10 miles.
FCA US LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 423-6343
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983
French
MEXICO
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D.F.
In Mexico City: (800) 505-1300
Outside Mexico City: +(52) 55 50817568
PUERTO RICO AND US VIRGIN ISLANDS
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (800) 423-6343
Fax: (787) 782-3345
CUSTOMER ASSISTANCE FOR THE
H
EARING OR SPEECH IMPAIRED
(TDD/TTY)
To assist customers who have hearing difficulties,
FCA US LLC has installed special Telecommu -
nication Devices for the Deaf (TDD) equipment at
its customer center. Any hearing or speech
impaired customer, who has access to a TDD or a
conventional teletypewriter (TTY) in the United
States, can communicate with FCA US LLC by
dialing 1-800-380-2479. Canadian residents with hearing difficulties that
require assistance can use the special needs relay
service offered by Bell Canada. For TTY
teletypewriter users, dial 711 and for Voice callers,
dial 1-800-855-0511 to connect with a Bell Relay
Service operator.
SERVICE CONTRACT

You may have purchased a service contract for a
vehicle to help protect you from the high cost of
unexpected repairs after FCA US LLC's New Vehicle
Limited Warranty expires. The Mopar® Vehicle
Protection plans are the ONLY vehicle extended
protection plans authorized, endorsed and backed
by FCA US LLC to provide additional protection
beyond your vehicle’s warranty. If you purchased a
Mopar® Vehicle Protection Plan, you will receive
Plan Provisions and an Owner Identification Card in
the mail within three weeks of the vehicle delivery
date. If you have any questions about the service
contract, call FCA US LLC’s Service Contract National
Customer Hotline at 1-800-521-9922 (Canadian
residents, call (800) 465-2001 English / (800)
387-9983 French).

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