Esc DODGE DURANGO 2023 Manual PDF

CUSTOMER ASSISTANCE309
Who is Covered
You are covered by Roadside Assistance services if
you are a purchaser for use of the vehicle.
Roadside Assistance services last for five years or
60,000 miles on the odometer, whichever occurs
first, calculated from the start date of the Basic
Limited Warranty, as set forth in your Warranty
Information book.
1
1. Towing services provided through Cross Country Motor Club,
Inc. Medford, MA 02155, except in AK,CA, HI, OR, WI, and WY,
where services are provided by Cross Country Motor Club of
California, Inc., Thousand Oaks, CA 91360.
What to Do
If your vehicle requires jump start assistance, out
of gas/fuel delivery, tire service, lockout service or
towing as a result of a mechanical breakdown, dial
toll-free: USA: 1-800-521-2779/Canada:
800-363-4869. Provide your name, Vehicle
Identification Number (VIN) required for covered
services, license plate number, and your location,
including the telephone number from which you
are calling. Briefly describe the nature of the
problem and answer a few simple questions. You
will be given the name of the service provider and
an estimated time of arrival. If you feel you are in
an unsafe situation, please let us know. With your
consent, we will contact local police or safety
authorities. If Unable to Contact Roadside Assistance
If you are unable to contact Roadside Assistance or
unable to provide a valid Vehicle Identification
Number (VIN), and you obtain towing services on
your own, you may submit your original receipts
from the licensed towing or service facility, for
services rendered within30 days of the
occurrence. Be sure to include your VIN, odometer
mileage at the time of service, and current mailing
address. We will process the claim based on
vehicle and service eligibility. If eligible, we will
reimburse you for the reasonable amount actually
paid, based on the usual and customary charges
for that service in the area where they were
provided. FCA US LLC’s determination relating to
reimbursement is final. Correspondence should be
mailed to:
FCA US LLC Customer Assistance
P.O. Box 9145
Medford, MA 02155
Attention Claims Department
FCA US LLC reserves the right to modify the terms
or discontinue the Roadside Assistance Program
at any time. The Roadside Assistance program is
subject to restrictions and conditions of use, which
are determined solely by FCA US LLC.
Flat Tire Service
If you are inconvenienced by a flat tire, we will
dispatch a service provider to use your vehicle’s
temporary spare tire (if equipped) as
recommended in your Owner’s Manual. This is not
a permanent flat tire repair.
Out of Gas/Fuel Delivery
Drivers cannot always count on a gas station being
nearby, especially when traveling away from home.
We will dispatch a service provider to deliver a
small amount of fuel (maximum two gallons) to get
you to a nearby station. This service is limited to
two occurrences in a 12-month period.
Battery Jump Assistance
No time is a good time for a depleted battery. With
Roadside Assistance, you do not have to worry
about being stranded. We will dispatch a service
provider to provide you with a battery jump
anytime, day or night.
Lockout Service
Whether the keys are locked in your vehicle or
frozen locks are keeping you from getting on your
way, help is just a phone call away. This service is
limited to providing access to the vehicle’s seating
area. It does not cover the cost of replacement
keys.
10

23_WD_OM_EN_USC_t.book Page 309

315
Door Locks
............................................... 21, 25Child-Protection Door Lock — Rear Doors.... 25Doors............................................................... 21Driver’s Seat Back Tilt..................................... 28Driving........................................................... 150
E
Economy (Fuel) Mode.................................... 104Electric Brake Control System....................... 178Anti-Lock Brake System............................. 177Electronic Roll Mitigation................. 179, 182Electric Remote Mirrors................................... 41Electrical Outlet, Auxiliary (Power Outlet)......... 65Electronic Speed Control (Cruise Control)...... 116Electronic Stability Control (ESC)...................180Electronic Throttle Control Warning Light........ 89Electronically Shifted Transfer Case.... 108, 109Emergency Gas Can Refueling...................... 242Emergency, In Case Of Freeing Vehicle When Stuck...................... 245Hazard Warning Flasher............................ 229Jacking...................................................... 232Jump Starting............................................ 239Emission Control System Maintenance........... 96
Engine........................................................... 253Air Cleaner................................................ 257Break-In Recommendations..................... 101Checking Oil Level.................................... 255Compartment.................................. 253, 254Compartment Identification............. 253, 254Cooling..................................................... 265Exhaust Gas Caution................................ 228Fails To Start............................................ 101Flooded, Starting...................................... 101Fuel Requirements.......................... 303, 306Jump Starting........................................... 239Oil.................................................... 256, 306Oil Filler Cap............................................. 253Oil Filter.................................................... 257Oil Selection........................... 256, 306, 307Oil Synthetic............................................. 257Starting........................................................ 98Engine Oil Life Reset
b
.................................. 82
Enhanced Accident Response Feature...209, 248
Ethanol......................................................... 304Exhaust Gas Cautions................................... 228Exhaust System................................... 228, 264Exterior Lights............................... 45, 227, 278
F
FiltersAir Cleaner
................................................ 257Air Conditioning........................ 60, 257, 259Engine Oil................................................. 257Engine Oil Disposal................................... 257Flashers........................................................ 229Hazard Warning........................................ 229Turn Signals.............................. 95, 227, 280Flash-To-Pass...................................................47Flooded Engine Starting................................ 101Fluid Capacities............................................ 306Fluid Leaks.................................................... 228Fluid Level ChecksBrake........................................................ 268Engine Oil................................................. 255Fluids And Lubricants.................................... 307Fog Lights..................................................... 280Fog Lights, Service........................................ 280Fold-Flat Seats.................................................28Folding Rear Seats...........................................30Forward Collision Warning............................ 186Four-Way Hazard Flasher.............................. 229Freeing A Stuck Vehicle................................. 245Front Axle (Differential)................................. 269
11

23_WD_OM_EN_USC_t.book Page 315

317
K
Key Fob
........................................................... 13Arm The System.......................................... 20Disarm The System..................................... 20Programming Additional Key Fobs.............. 15Key Fob Battery Service
(Remote Keyless Entry)................................... 14
Key Fob Programming (Remote Keyless Entry).. 15
Keyless Enter 'n Go™ Passive Entry............................................... 22Passive Entry Programming......................... 22Keys................................................................. 13Replacement............................................... 15Sentry (Immobilizer).................................... 16
L
Lane Change Assist......................................... 48LaneSense.................................................... 131Lap/Shoulder Belts....................................... 193Latches.......................................................... 227Hood........................................................... 71Lead Free Gasoline........................................ 303Leaks, Fluid................................................... 228Life Of Tires................................................... 291Liftgate............................................................ 72Liftgate Window Wiper/Washer....................... 53Light Bulbs..................................................... 227
Lights............................................................ 227Air Bag...................................... 88, 199, 226Automatic Headlights.................................. 47AWD............................................................. 94Brake Assist Warning............................... 181Brake Warning............................................. 88Bulb Replacement........................... 278, 280Cargo........................................................... 73Center Mounted Stop............................... 280Cruise............................................ 93, 94, 95Daytime Running......................................... 46Dimmer Switch, Headlight........................... 45Electric Power Steering................................ 89Electronic Stability Control........................... 91
Electronic Stability Program(ESP) Indicator... 90
Exterior...............................................45, 227Fog.....................................................94, 280Forward Collision Warning.................... 92, 94Hazard Warning Flasher........................... 229Headlights On With Wipers.......................... 47High Beam................................................... 95High Beam/Low Beam Select...................... 46Hood Open.................................................. 90Interior......................................................... 49LaneSense.................................... 92, 94, 95Lights On Reminder..................................... 48Low Fuel...................................................... 92Malfunction Indicator (Check Engine).......... 92
NEUTRAL.....................................................94Oil Temperature...........................................90Park......................................................47, 94Passing........................................................47Reading.......................................................49Rear Servicing.......................................... 280Rear Tail Lamps........................................ 280Seat Belt Reminder.....................................88Security Alarm.............................................91Service............................................. 278, 280Service AWD................................................93Side Marker.............................................. 280Sport Mode..................................................95Stop Start.............................................93, 95Traction Control........................................ 181Trailer Brake Disconnected.........................90Transmission Temperature..........................90Turn Signals....................... 45, 95, 227, 280Vanity Mirror................................................40Warning Instrument Cluster Descriptions....90Load Shed Battery Saver Mode........................87Load Shed Battery Saver On............................87Load Shed Electrical Load Reduction..............87Load Shed Intelligent Battery Sensor...............87Loading Vehicle............................................. 136Tires.......................................................... 286
11

23_WD_OM_EN_USC_t.book Page 317

318 Locks Child Protection
........................................... 25Manual........................................................ 21Power Door.................................................. 22Lubrication, Body........................................... 261Lug Nuts/Bolts.............................................. 302Luggage Carrier............................................... 74
M
Maintenance................................................... 71Maintenance Free Battery............................. 255Maintenance Schedule.................................. 249
Malfunction Indicator Light (Check Engine).. 92, 96
ManualService...................................................... 312Memory Feature (Memory Seats).................... 27Memory Seat................................................... 27Memory Seats And Radio................................ 27Methanol....................................................... 304Mirrors............................................................. 40Electric Remote........................................... 41Exterior Folding........................................... 40Heated........................................................ 41Outside........................................................ 40Rearview............................................ 40, 229Vanity.......................................................... 40Modifications/AlterationsVehicle.......................................................... 9
Monitor, Tire Pressure System...................... 188Mopar Parts.................................................. 311Multi-Function Control Lever............................ 45
N
New Vehicle Break-In Period......................... 101
O
Occupant Restraints..................................... 191Octane Rating, Gasoline (Fuel)..................... 303Oil Change Indicator........................................ 82Reset........................................................... 82Oil Filter, Change.......................................... 257Oil Filter, Selection........................................ 257Oil Pressure Light............................................. 90Oil, Engine..................................................... 256Capacity.................................................... 306Checking................................................... 255Dipstick.................................................... 255Disposal................................................... 257Filter......................................................... 257Filter Disposal........................................... 257Identification Logo.................................... 256Materials Added To.................................. 257Pressure Warning Light............................... 90Recommendation............................ 256, 306Synthetic.................................................. 257Viscosity................................................... 306
Onboard Diagnostic System.............................96Operating Precautions.....................................96Operator ManualOwner's Manual........................................ 312Outside Rearview Mirrors.................................40
P
Paint Care..................................................... 299Parking Brake............................................... 102ParkSense System, Rear............................... 125Passive Entry....................................................22Performance....................................................84Pets............................................................... 225Pinch Protection...............................................71Placard, Tire And Loading Information.......... 286PowerBrakes...................................................... 302Distribution Center (Fuses)....................... 271Door Locks...................................................22Inverter........................................................67Liftgate........................................................72Mirrors.........................................................41Outlet (Auxiliary Electrical Outlet).................65Seats...........................................................33Steering........................................... 113, 307Sunroof........................................................70Tilt/Telescoping Steering Column................26Windows......................................................68

23_WD_OM_EN_USC_t.book Page 318

321
T
Telescoping Steering Column
................... 25, 26Temperature Control, Automatic (ATC)............ 59Tie Down Hooks, Cargo.................................... 74Tilt Steering Column................................. 25, 26Tire And Loading Information Placard........... 286Tire Markings................................................. 281Tire Safety Information.................................. 281Tires................................... 227, 289, 293, 298Aging (Life Of Tires)................................... 291Air Pressure............................................... 289Chains....................................................... 296Changing................................................... 232Compact Spare......................................... 293General Information........................ 289, 293High Speed................................................ 290Inflation Pressure...................................... 289
Life Of Tires.............................................. 291Load Capacity........................................... 286Pressure Monitoring System (TPMS)..93, 188Quality Grading......................................... 298Radial....................................................... 290Replacement............................................ 292Rotation.................................................... 297Safety.............................................. 281, 289Sizes......................................................... 282Snow Tires................................................ 293Spare Tires............................. 234, 293, 294Spinning................................................... 291Trailer Towing........................................... 142Tread Wear Indicators.............................. 291Wheel Nut Torque..................................... 302To Open Hood.................................................. 71Tongue Weight/Trailer Weight...................... 140
Tow N Go....................................................... 111Towing.................................................. 137, 246Disabled Vehicle....................................... 246Guide........................................................ 139Recreational............................................. 146Weight...................................................... 139Towing Behind A Motorhome........................ 146Traction Control............................................ 182Trailer Sway Control (TSC)............................. 183Trailer Towing................................................ 137Hitches..................................................... 139Minimum Requirements........................... 141Tips........................................................... 145Trailer And Tongue Weight........................ 140Wiring....................................................... 144Trailer Towing Guide..................................... 139Trailer Weight................................................ 139
11

23_WD_OM_EN_USC_t.book Page 321

322 Transfer Case
................................................ 270Electronically Shifted....................... 108, 109Fluid.......................................................... 307Maintenance............................................. 270Transmission................................................. 104Automatic........................................ 104, 269Fluid.......................................................... 307Maintenance............................................. 269Shifting...................................................... 103Transporting Pets.......................................... 225Tread Wear Indicators................................... 291Turn Signals............................................ 95, 280
U
Uconnect Settings Customer Programmable Features
............. 22Uniform Tire Quality Grades........................... 298Universal Garage Door Opener
(Homelink®) — If Equipped
b
........................ 41Unleaded Gasoline........................................ 303Untwisting Procedure, Seat Belt.................... 195
V
Vanity Mirrors.................................................. 40Vehicle Identification Number (VIN).............. 302Vehicle Loading................................... 136, 286Vehicle Maintenance.................................... 256Vehicle Modifications/Alterations...................... 9Vehicle Security System................................... 20Vehicle Storage.......................................60, 299Voice Command............................................... 38Voice Recognition System (VR)........................ 38
W
Warning Flashers, Hazard............................. 229Warning Lights
(Instrument Cluster Descriptions).................... 92Warnings, Roll Over........................................... 8Warranty Information.................................... 311Washers, Windshield..............................51, 255Washing Vehicle........................................... 299Wheel And Wheel Tire Care.......................... 295
Wheel And Wheel Tire Trim........................... 295Wind Buffeting.................................................70Window Fogging...............................................60Windows..........................................................68Power...........................................................68Reset Auto-Up..............................................69Windshield Defroster.................................... 226Windshield Washers.............................. 51, 255Fluid.......................................................... 255Windshield Wiper Blades.............................. 261Windshield Wipers...........................................51Wipers Blade Replacement........................... 261Wipers, Intermittent.........................................51Wipers, Rain Sensitive.....................................52Wireless Charging Pad.....................................68

23_WD_OM_EN_USC_t.book Page 322

DRIVING AND ALCOHOL
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol levels \
far
below the legal minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a rideshare, a friend, or use public
transportation.
The driver’s primary responsibility is the safe operation of the vehicle. Driving w\
hile distracted can result in loss of vehicle control, resulting in an accident and personal injury.
FCA US LLC strongly recommends that the driver use extreme caution when \
using any device or feature that may take their attention off the road. Use of any electrical devices,
such as cellular telephones, computers, portable radios, vehicle navigat\
ion or other devices, by the driver while the vehicle is moving is dangerous and could lead to a serious
accident. Texting while driving is also dangerous and should never be done while th\
e vehicle is moving. If you find yourself unable to devote your full attention to vehicle operation,
pull off the road to a safe location and stop your vehicle. Some states \
or provinces prohibit the use of cellular telephones or texting while driving. It is always the driver’s
responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Dodg\
e brand vehicle and to provide a convenient reference source for common questions.
Not all features shown in this manual may apply to your vehicle. For add\
itional information, visit mopar.com/om (U.S.), owners.mopar.ca (Canada) or your local Dodge brand dealer.
WARNING
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and your judg\
ment is impaired when you have been
drinking. Never drink and then drive.
WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway \
motor vehicle can expose you to
chemicals including engine exhaust, carbon monoxide, phthalates, and lea\
d, which are known to the State of California to cause
cancer and birth defects or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine exc\
ept
as necessary, service your vehicle in a well-ventilated area and wear gloves or wash\
your hands frequently when servicing your
vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.
This Owner’s Manual illustrates and describes the operation of features and equipme\
nt that are either standard or optional on this vehicle. This manual may\
also include a description of features and equipment that are no longer available or were not ordered on this vehic\
le. Please disregard any features and equipment described in this manual\
that are not on this vehicle. FCA US LLC reserves the right to make changes in design and specifications, and/or make ad\
ditions to or improvements to its products without imposing any obligati\
on upon itself to install them on products previously manufactured.
With respect to any vehicles sold in Canada, the name FCA US LLC shall b\
e deemed to be deleted and the name FCA Canada Inc. used in substitution\
therefore.
This Owner’s Manual is intended to familiarize you with the important features of y\
our vehicle. Your most up-to-date Owner’s Manual, Navigation/Uconnect manuals and Warranty Booklet can be found by visiting the website on the back cover.
U.S. Residents: If you are the first registered retail owner of your v\
ehicle, you may obtain a complimentary printed copy of the Warranty Booklet by calling 1-800-423-6343 or by contacting your dealer. Replacement kits can be purchased by visiting www.techauthority.com.
Canadian Residents: If you are the first registered retail owner of yo\
ur vehicle, you may obtain a complimentary printed copy of the W arranty Booklet or purchase a replacement kit by calling 1-800-387-1143 or by contacting your dealer.
ROADSIDE ASSISTANCE
24 HOURS, 7 DAYS A WEEK AT YOUR SERVICE. CALL 1-800-521-2779 OR VISIT CHRYSLER.RSAHELP.COM (USA) CALL 1-800-363-4869 OR VISIT FCA.ROADSIDEAID.COM (CANADA) SERVICES: Flat Tire Service, Out Of Gas/Fuel Delivery, Battery Jump Assistance, Lockout Service and Towing Service
Please see the Customer Assistance chapter in this Owner’s Manual for further information.FCA US LLC reserves the right to modify the terms or discontinue the Roa\
dside Assistance Program at any time. The Roadside Assistance Program i\
s subject to restrictions and conditions of use, that are determined solely by FCA US LLC.