service DODGE GRAND CARAVAN 2004 Manual PDF

REPORTING SAFETY DEFECTS
In the 50 United States and Washington D.C.: If you
believe that your vehicle has a defect which could cause
a crash or cause injury or death, you should immediately
inform the National Highway Traffic Safety Administra-
tion (NHTSA) in addition to notifying the manufacturer.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your dealer, and the
manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1-800-424-9393 (or 366-0123 in Wash-
ington DC area) or write to: NHTSA, U.S. Dept. of
Transportation, Washington DC 20590. You can also
obtain other information about motor vehicle safety from
the Hotline. In Canada:
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should write to
Transport Canada, Motor Vehicle Defect Investigations
and Recalls, 2780 Sheffield Road, Ottawa, Ontario K1B
3V9.
PUBLICATION ORDER FORMS
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cepted. If you prefer mailing your payment, please call
for an order form.
NOTE: A street address is required when ordering
manuals. (No P.O. Boxes).376 IF YOU NEED CONSUMER ASSISTANCE

² Service Manuals.
These comprehensive service manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing and repairing DaimlerChrysler
Corporation vehicles. A complete working knowledge
of the vehicle, system and/or components is written in
straightforward language with illustrations, diagrams
and charts.
² Diagnostic Procedure Manuals.
Filled with diagrams, charts and detailed illustrations,
these practical manuals make it easy for students and
technicians to find and fix problems on computer-
controlled vehicle systems and features. They show
exactly how to find and correct problems the first time,
using step-by-step troubleshooting and driveability
procedures, proven diagnostic tests and a complete list
of all tools and equipment. ² Owner's Manuals.
These manuals have been prepared with the assistance
of service and engineering specialists to acquaint you
with specific Chrysler group vehicles. Included are
starting, operating, emergency and maintenance pro-
cedures as well as specifications, capabilities and
safety tips.
Call Toll Free at 1±800±890±4038 (U.S.) or 1±800±387±1143
(Canada)
Or
Visit us on the World Wide Web at:
www.techauthority.daimlerchrysler.com IF YOU NEED CONSUMER ASSISTANCE 377
9

DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following describes the tire grading categories estab-
lished by the National highway Traffic Safety Adminis-
tration. The specific grade rating assigned by the tire's
manufacturer in each category is shown on the sidewall
of the tires on your car.
All Passenger Car Tires Must Conform to Federal Safety
Requirements in Addition to These Grades.
Treadwear
The treadwear grade is a comparative rating based on the
wear rate of the tire when tested under controlled con-
ditions on a specified government test course. For ex-
ample, a tire graded 150 would wear one and a half (1
1/2) times as well on the government course as a tire
graded 100. The relative performance of tires depends
upon the actual conditions of their use, however, and may depart significantly from the norm due to variations
in driving habits, service practices and differences in road
characteristics and climate.
Traction Grades
The traction grades, from highest to lowest, are A, B, and
C, and they represent the tire's ability to stop on wet
pavement as measured under controlled conditions on
specified government test surfaces of asphalt and con-
crete. A tire marked C may have poor traction perfor-
mance.
WARNING!The traction grade is based on braking (straight-
ahead) traction tests and does not include cornering
(turning) performance.378 IF YOU NEED CONSUMER ASSISTANCE

Cargo Compartment
Luggage Carrier ....................... 139
Cassette Tape and Player Maintenance ......... 197
Cassette Tape Player ..................... 161
Catalytic Converter ...................... 309
CD Changer ...................... 170,182,187
CD Player ............... 167,171,174,178,180,187
Center High Mounted Stop Light ............ 343
Center Lap Belts ......................... 47
Chains, Tire ............................ 263
Changing A Flat Tire ..................... 282
Child Restraint .......................... 58
Child Restraint Tether Anchors ............... 62
Child Safety Locks ........................ 32
Child Seat ............................ 58,64
Clean Air Gasoline ....................... 266
Climate Control ......................... 199
Clock ................................ 159
Compact Disc Maintenance ................. 198 Compact Disc Player .................. 161,167
Compact Spare Tire ...................... 255
Compass .............................. 111
Compass Calibration ..................... 112
Compass Variance ....................... 112
Computer, Trip/Travel .................... 114
Console, Overhead ....................... 110
Console, Removable ...................... 132
Contract, Service ........................ 374
Coolant Pressure Cap ..................... 320
Cooling System ......................... 318
Adding Coolant (Antifreeze) .............. 320
Coolant Capacity ...................... 343
Coolant Level ......................... 321
Disposal of Used Coolant ................ 321
Drain, Flush, and Refill .................. 319
Inspection ........................... 318
Points to Remember .................... 321
Pressure Cap ......................... 320384 INDEX

Radiator Cap ......................... 320
Selection of Coolant .................. 319,344
Cruise Control .......................... 107
Cruise Light ........................... 157
Cup Holder ......................... 129,334
Customer Assistance ..................... 372
Daytime Running Lights ................... 101
Dealer Service .......................... 302
Defroster, Rear Window ................... 222
Defroster, Windshield ................ 72,203,213
Digital Video Disc Player .................. 187
Dimmer Control ......................... 99
Dipsticks
Automatic Transaxle .................... 327
Disposal
Antifreeze ........................... 321
Domelight ............................. 99
Door Ajar Light ......................... 151 Door Locks ............................. 17
Door Locks, Automatic .................... 19
Door Opener, Garage ..................... 119
Drive Belts ............................ 307
Drive Shaft Universal Joints ................ 315
Driving
On Slippery Surfaces .................... 290
DVD Player ............................ 187
Electric Remote Mirrors .................... 79
Electrical Power Outlets ................... 127
Electronic Speed Control ................... 107
Electronic Vehicle Information Center .......... 115
Emergency, In Case of
Jacking ............................. 282
Overheating .......................... 281
Emission Control System Maintenance ...... 301,348
Engine ............................ 298,299
Air Cleaner .......................... 309 INDEX 385
10

Air Cleaner Filter ...................... 308
Block Heater ......................... 230
Break-In Recommendations ................ 70
Checking Oil Level ..................... 303
Compartment ...................... 298,299
Coolant ............................. 344
Cooling ............................. 318
Exhaust Gas Caution .................. 36,269
Fails to Start ....................... 227,229
Fuel Requirements ..................... 266
Oil .............................. 303,344
Oil Change Interval .................... 305
Oil Selection .......................... 305
Oil Synthetic ......................... 307
Overheating .......................... 281
Temperature Gauge ..................... 154
Exhaust Gas Caution .............. 36,71,269,317
Exhaust System ......................... 317
Exterior Folding Mirrors ................... 78 Filters
Air Cleaner .......................... 308
Air Conditioning .................... 219,313
Automatic Transaxle .................... 328
Engine Fuel .......................... 309
Engine Oil ........................ 307,344
Engine Oil Disposal .................... 307
Flashers
Hazard Warning ....................... 280
Turn Signal .................. 158,159,340,342
Fluid Capacities ......................... 343
Fluid Leaks ............................. 72
Fluid Level Checks
Automatic Transaxle .................... 327
Brake ............................... 345
Power Steering ..................... 314,345
Fog Light Service ........................ 341
Fog Lights .......................... 102,341
Freeing A Stuck Vehicle ................... 291386 INDEX

Malfunction Indicator ................... 155
Oil Pressure .......................... 155
Park ............................. 99,340
Passing ............................. 103
Reading ............................. 110
Rear Servicing ........................ 342
Rear Tail ............................ 342
Seat Belt Reminder ..................... 153
Security Alarm ........................ 154
Service ........................... 338,339
Service Engine Soon .................... 155
Side Marker .......................... 342
Theft Alarm .......................... 154
Turn Signal ..................... 102,340,342
Voltage ............................. 153
Washer Fluid ......................... 155
Load Leveling System .................... 141
Loading Vehicle ................... 135,272,274
Capacities ........................... 274 Tires ............................... 247
Locks
Door ................................ 17
Lower Anchors and Tether for CHildren (LATCH) . 62
Lubrication, Body ....................... 315
Luggage Rack .......................... 139
Lumbar Support ......................... 84
Maintenance Free Battery .................. 311
Maintenance Procedures ................... 303
Maintenance Schedule .................... 348
Light Duty Schedule 9 A 9 ................. 363
Light Duty Schedule 9 B 9 ................. 351
Schedule 9 A 9 ......................... 363
Schedule 9 B 9 .......................... 351
Malfunction Indicator Light .............. 155,301
Manual, Service ......................... 376
Mini-Trip Computer ...................... 114
Mirrors ................................ 77390 INDEX

Bench ............................. 90,92
Easy Entry ............................ 85
Easy-Out Roller ........................ 90
Heated .............................. 82
Integrated, Child ....................... 58
Lumbar Support ........................ 84
Power ............................... 81
Reclining ........................... 83,84
Removal ......................... 86,88,90
Tilting ............................... 85
Security Alarm .......................... 26
Selection of Coolant ...................... 344
Sentry Key ............................. 13
Service Assistance ....................... 372
Service Contract ......................... 374
Service Engine Soon Light ................. 155
Service Manuals ........................ 376
Setting the Clock ........................ 159
Shoulder Belts ........................... 39 Side Airbag ............................. 54
Signals, Turn ................ 102,158,159,340,342
Sliding Door ............................ 28
Slippery Surfaces, Driving On ............... 290
Snow Chains ........................... 263
Snow Tires ............................ 264
Spare Tire ............................. 283
Spark Plugs ............................ 308
Speed Control .......................... 107
Speedometer ........................... 151
Starting ............................... 226
Engine Fails to Start ................. 227,229
Starting and Operating .................... 226
Steering
Column Controls ...................... 102
Linkage ............................. 315
Power ........................... 240,314
Shaft Seal ............................ 314
Tilt Column .......................... 104394 INDEX

Sizes ............................... 244
Snow Tires ........................... 264
Spare Tire ........................... 283
Spinning ............................ 256
Tread Wear Indicators ................... 256
Towing ............................... 275
Disabled Vehicle ....................... 291
Trailering ............................ 275
Traction Control ................... 105,156,241
Trailer Towing .......................... 275
Minimum Requirements ................. 275
Trailer and Tongue Weight ................ 276
Transaxle ........................... 231,326
Automatic ........................ 231,326
Filter ............................... 328
Operation ........................... 231
Overdrive ........................... 234
Selection of Lubricant ................ 326,345
Transmission ..................... See Transaxle Transmitter Battery Service .................. 25
Transmitter, Garage Door Opener ............ 119
Transmitter Programming ................... 23
Transmitter, Remote Keyless Entry ............ 20
Transporting Pets ........................ 66
Tread Wear Indicators .................... 256
Trip Odometer .......................... 157
Trip Odometer Reset Button ................ 157
Turn Signals ................ 102,158,159,340,342
Uniform Tire Quality Grades ................ 378
Universal Joints ......................... 315
Universal Transmitter ..................... 119
Unleaded Gasoline ....................... 266
Vanity Mirrors ........................... 80
Variance, Compass ....................... 112
Vehicle Certification Label ................. 272
Vehicle Identification Number ................ 6396 INDEX