win DODGE GRAND CARAVAN 2013 5.G Owners Manual

MAINTENANCE SCHEDULE
Your vehicle is equipped with an automatic oil change
indicator system. The oil change indicator system will
remind you that it is time to take your vehicle in for
scheduled maintenance.
Based on engine operation conditions, the oil change
indicator message will illuminate. This means that ser-
vice is required for your vehicle. Operating conditions
such as frequent short-trips, trailer tow, extremely hot or
cold ambient temperatures, and E85 fuel usage will
influence when the “Oil Change Required” message is
displayed. Severe Operating Conditions can cause the
change oil message to illuminate as early as 3,500 miles
(5,600 km) since last reset. Have your vehicle serviced as
soon as possible, within the next 500 miles (805 km).
Your authorized dealer will reset the oil change indicator
message after completing the scheduled oil change. If a
scheduled oil change is performed by someone other thanyour authorized dealer, the message can be reset by refer-
ring to the steps described under “Electronic Vehicle Infor-
mation Center (EVIC)/Oil Change Required” in “Under-
standing Your Instrument Panel” for further information.
NOTE:Under no circumstances should oil change inter-
vals exceed 10,000 miles (16,000 km) or twelve months,
whichever comes first.
Once A Month Or Before A Long Trip:
•Check engine oil level
•Check windshield washer fluid level
•Check the tire inflation pressures and look for unusual
wear or damage
•
Check the fluid levels of the coolant reservoir, brake
master cylinder, power steering and transmission as
needed
•Check function of all interior and exterior lights
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S642 MAINTENANCE SCHEDULES

Required Maintenance Intervals.
Refer to the maintenance schedules on the following
page for the required maintenance intervals.
At Every Oil Change Interval As Indicated By Oil
Change Indicator System:
•Change oil and filter.
•Rotate the tires.Rotate at the first sign of irregu-
lar wear, even if it occurs before the oil indicator
system turns on.
•Inspect battery and clean and tighten terminals as
required.
At Every Oil Change Interval As Indicated By Oil
Change Indicator System:
•Inspect automatic transmission fluid if equipped
with dipstick.
•Inspect brake pads, shoes, rotors, drums, hoses
and park brake.
•Inspect engine cooling system protection and
hoses.
•Inspect exhaust system.
•Inspect engine air cleaner if using in dusty or
off-road conditions.
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SMAINTENANCE SCHEDULES 643

Maintenance Chart
Refer to the Maintenance Schedules on the following pages for the required maintenance intervals.
Mileage or time passed
(whichever comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Additional Inspections
Inspect the CV joints. X X X X X
Inspect front suspension, tie rod
ends, boot seals, and replace if
necessary.XXX X X X X
Inspect the brake linings, parking
brake function.XXX X X X X
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Mileage or time passed
(whichever comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Change automatic transmission
fluid and filter(s) if using your
vehicle for any of the following:
police, taxi, fleet, or frequent
trailer towing.X
Change automatic transmission
fluid and filter(s).X
Inspect and replace PCV valve if
necessary.X
** The spark plug change interval is mileage based only,
yearly intervals do not apply.
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S646 MAINTENANCE SCHEDULES

Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high quality
service. The manufacturer’s authorized dealer have the
facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
•If an authorized dealer is unable to resolve the con-
cern, you may contact the manufacturer’s customer
center.Any communication to the manufacturer’s customer cen-
ter should include the following information:
•Owner’s name and address
•Owner’s telephone number (home and office)
•Authorized dealer name
•Vehicle Identification Number (VIN)
•Vehicle delivery date and mileage
Chrysler Group LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 423–6343
652 IF YOU NEED CONSUMER ASSISTANCE

Chrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465–2001 English / (800) 387–9983 French
In Mexico contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate with the
manufacturer by dialing 1–800–380–CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered
by Bell Canada. For TTY teletypewriter users, dial 711
and for Voice callers, dial 1 800 855-0511 to connect with
a Bell Relay Service operator.
9
IF YOU NEED CONSUMER ASSISTANCE 653

campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424– 9153),
or go to http://www.safercar.gov; or write to: Administra-
tor, NHTSA, 1200 New Jersey Avenue, SE., West Building,
Washington, D.C. 20590. You can also obtain other infor-
mation about motor vehicle safety from http://
www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/
roadsafety/
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing Chrysler Group LLC ve-
hicles. A complete working knowledge of the vehicle,
system, and/or components is written in straightforward
language with illustrations, diagrams, and charts.
656 IF YOU NEED CONSUMER ASSISTANCE

Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and
features. They show exactly how to find and correct
problems the first time, using step-by-step troubleshoot-
ing and drivability procedures, proven diagnostic tests
and a complete list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to ac-
quaint you with specific Chrysler Group LLC vehicles.
Included are starting, operating, emergency and mainte-
nance procedures as well as specifications, capabilities
and safety tips.Call toll free at:
•1–800–890–4038 (U.S.)
•1–800–387–1143 (Canada)
Or
Visit us on the Worldwide Web at:
•www.techauthority.com
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire’s manufacturer
in each category is shown on the sidewall of the tires on
your vehicle.
All passenger car tires must conform to Federal safety
requirements in addition to these grades.
9
IF YOU NEED CONSUMER ASSISTANCE 657

Adding Engine Coolant (Antifreeze)............611
Adding Fuel.............................537
Adding Washer Fluid......................608
Additives, Fuel...........................531
Adjustable Pedals.........................235
Airbag..................................74
Airbag Deployment........................85
Airbag Light.............................82
Airbag Maintenance........................87
Airbag, Side..............................78
Airbag, Window (Side Curtain)................78
Air Cleaner, Engine (Engine Air Cleaner Filter). . . .599
Air Conditioner Maintenance.................604
Air Conditioning..........................431
Air Conditioning Controls...................431
Air Conditioning Filter.....................455
Air Conditioning, Rear Zone.................437
Air Conditioning Refrigerant.................604
Air Conditioning System....................431Air Conditioning System, Zone Control..........431
Air Pressure, Tires.........................507
Alarm Light.............................320
Alarm (Security Alarm)......................17
Alterations/Modifications, Vehicle...............7
Antenna, Satellite Radio.....................373
Antifreeze (Engine Coolant)..................610
Disposal..............................613
Anti-Lock Warning Light....................314
Anti-Theft System..........................17
Appearance Care.........................619
Ashtray................................278
Assistance Towing.........................160
Assist, Hill Start..........................493
Auto Down Power Windows..................42
Automatic Dimming Mirror..................131
Automatic Door Locks......................38
Automatic Headlights......................222
Automatic Temperature Control (ATC)..........440
662 INDEX

Automatic Transmission....................464
Adding Fluid..........................618
Fluid and Filter Changes..................618
Fluid Change..........................618
Fluid Level Check.......................618
Fluid Type............................617
Gear Ranges...........................469
Special Additives.......................617
Torque Converter.......................476
Auto Up Power Windows....................42
Battery.................................603
Jump Starting..........................579
Keyless Transmitter Replacement (RKE)........28
Saving Feature (Protection)................228
Belts, Seat...............................118
Blind Spot Monitoring......................136
Body Mechanism Lubrication.................607
B-Pillar Location..........................502Brake Assist System.......................487
Brake Control System, Electronic..............486
Brake Fluid.............................640
Brake System............................615
Fluid Check...........................615
Parking..............................481
Warning Light.........................320
Brake/Transmission Interlock.................466
Bulb Replacement.........................635
Bulbs, Light.............................120
Calibration, Compass......................340
Camera, Rear............................249
Capacities, Fluid..........................638
Caps, Filler
Fuel.................................537
Power Steering.........................481
Radiator (Coolant Pressure)................612
Carbon Monoxide Warning
..................11710
INDEX 663