service DODGE GRAND CARAVAN 2014 5.G User Guide

The BSM system is designed not to issue an alert on
stationary objects such as guardrails, posts, walls, foliage,
berms, etc. However, occasionally the system may alert
on such objects. This is normal operation and your
vehicle does not require service.The BSM system will not alert you of objects that are
traveling in the opposite direction of the vehicle in
adjacent lanes.
Overtaking/Passing
Stationary Objects
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 143

When the system is in RCP, the system shall respond with
both visual and audible alerts when a detected object is
present. Whenever an audible alert is requested, the radio
volume is reduced. Turn/hazard signal status is ignored;
the RCP state always requests the chime.
NOTE:The BSM system will store the current operating
mode when the vehicle is shut off. Each time the vehicle
is started the previously stored mode will be recalled and
used.
General Information
This vehicle has systems that operate on radio frequency
that comply with Part 15 of the Federal Communications
Commission (FCC) rules and with Industry Canada
Standards RSS- GEN/210/220/310. Operation is subject to the following two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received,
including interference that may cause undesired op-
eration of the device.
Changes or modifications to any of these systems by
other than an authorized service facility could void
authorization to use this equipment.
Uconnect® PHONE — IF EQUIPPED
Uconnect® Phone is a voice-activated, hands-free, in-
vehicle communications system. Uconnect® Phone al-
lows you to dial a phone number with your mobile
phone using simple voice commands (e.g., “Call” 
“Mike” “Work” or “Dial” “248-555-1212”). Your
mobile phone’s audio is transmitted through your vehi-
cle’s audio system; the system will automatically mute
your radio when using the Uconnect® Phone.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 147

Uconnect® Phone ButtonThe radio or steering wheel controls (if
equipped) will contain the two control buttons
(Uconnect® Phone
button and Voice Com-
mand
button) that will enable you to
access the system. When you press the button you will
hear the word Uconnect® followed by a BEEP. The
beep is your signal to give a command.
Voice Command Button
Actual button location may vary with the ra-
dio. The individual buttons are described in the
“Operation” section.
The Uconnect® Phone can be used with any Hands-Free
Profile certified Bluetooth® mobile phone. See the
Uconnect® website for supported phones. Refer to your
mobile service provider or the phone manufacturer for
details. The Uconnect® Phone is fully integrated with the vehi-
cle’s audio system. The volume of the Uconnect® Phone
can be adjusted either from the radio volume control
knob or from the steering wheel radio control (right
switch), if so equipped.
The radio display will be used for visual prompts from
the Uconnect® Phone such as “CELL” or caller ID on
certain radios.Operation
Voice commands can be used to operate the Uconnect®
Phone and to navigate through the Uconnect® Phone
menu structure. Voice commands are required after most
Uconnect® Phone prompts. You will be prompted for a
specific command and then guided through the available
options.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 149

•To call one of the names in the list, press thebut-
ton during the playing of the desired name, and say
“Call.”
NOTE: The user can also exercise “Edit” or “Delete”
operations at this point.
• The Uconnect® Phone will then prompt you as to the
number designation you wish to call.
• The selected number will be dialed.
Phone Call Features
The following features can be accessed through the
Uconnect® Phone if the feature(s) are available on your
mobile service plan. For example, if your mobile service
plan provides three-way calling, this feature can be
accessed through the Uconnect® Phone. Check with your
mobile service provider for the features that you have.
Answer Or Reject An Incoming Call — No Call
Currently In Progress
When you receive a call on your mobile phone, the
Uconnect® Phone will interrupt the vehicle audio sys-
tem, if on, and will ask if you would like to answer the
call. Press the
button to accept the call. To reject the
call, press and hold the
button until you hear a
single beep, indicating that the incoming call was
rejected.
Answer Or Reject An Incoming Call — Call
Currently In Progress
If a call is currently in progress and you have another
incoming call, you will hear the same network tones for
call waiting that you normally hear when using your
mobile phone. Press the
button to place the current
call on hold and answer the incoming call.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 157

If the phone is not reachable and the Uconnect® Phone is
operational, you may reach the emergency number as
follows:
•Press the
button to begin.
•After the “Ready” prompt and the following beep, say
“Emergency” and the Uconnect® Phone will instruct
the paired mobile phone to call the emergency number.
This feature is supported in the U.S., Canada, and
Mexico.
NOTE:
• The emergency number dialed is based on the country
where the vehicle is purchased (911 for the U.S. and
Canada and 060 for Mexico). The number dialed may
not be applicable with the available mobile service and
area. •
If supported, this number may be programmable on
some systems. To do this, press the
button and say
“Setup,” followed by “Emergency.”
• The Uconnect® Phone does slightly lower your
chances of successfully making a phone call as to that
for the mobile phone directly.
WARNING!
To use your Uconnect® Phone System in an emer-
gency, your mobile phone must be:
• turned on,
• paired to the Uconnect® System,
• and have network coverage.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 161

Roadside Assistance/Towing Assistance
If you need roadside assistance:
•Press the
button to begin.
•After the “Ready” prompt and the following beep, say
“Towing Assistance.”
NOTE:
You should program the desired Towing Assistance
phone number using the Voice Command system. To do this,
press the button and say “Setup,” followed by “Towing
Assistance.” When prompted say 1-800-521-2779 for U.S./
Canada, say 55-14-3454 for Mexico City and 1-800-712-3040
for outside Mexico City in Mexico.
Paging
To learn how to page, refer to “Working with Automated
Systems”. Paging works properly except for pagers of
certain companies, which time out a little too soon to
work properly with the Uconnect® Phone.
Voice Mail Calling
To learn how to access your voice mail, refer to “Working
with Automated Systems”.
Working With Automated Systems
This method is used in instances where one generally has
to press numbers on the mobile phone keypad while
navigating through an automated telephone system.
You can use your Uconnect® Phone to access a voice mail
system or an automated service, such as a paging service
or automated customer service line. Some services re-
quire immediate response selection. In some instances,
that may be too quick for use of the Uconnect® Phone.
When calling a number with your Uconnect® Phone that
normally requires you to enter in a touch-tone sequence
on your mobile phone keypad, you can press the
button and say the sequence you wish to enter,
followed by the word “Send.” For example, if required
162 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

to enter your PIN followed with a pound, (3746#),
you can press the
button and say, “3746#Send.”
Saying a number, or sequence of numbers, followed
by “Send,” is also to be used for navigating through an
automated customer service center menu structure,
and to leave a number on a pager.
You can also send stored Uconnect® phonebook entries
as tones for fast and easy access to voice mail and pager
entries. To use this feature, dial the number you wish to
call and then press the
button and say “Send.” The
system will prompt you to enter the name or number
and say the name of the phonebook entry you wish to
send. The Uconnect® Phone will then send the corre-
sponding phone number associated with the phone-
book entry, as tones over the phone.
NOTE:
• You may not hear all of the tones due to mobile phone
network configurations. This is normal.
• Some paging and voice mail systems have system time
out settings that are too short and may not allow the
use of this feature.
Barge In — Overriding Prompts
The “Voice Command” button can be used when you
wish to skip part of a prompt and issue your voice
command immediately. For example, if a prompt is
asking “Would you like to pair a phone, clear a...,” you
could press the
button and say, “Pair a Phone” to
select that option without having to listen to the rest of
the voice prompt.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 163

NOTE:
•The head restraints should only be removed by quali-
fied technicians, for service purposes only. If either of
the head restraints require removal, see your autho-
rized dealer. •
In the event of deployment of an Active Head Re-
straint, refer to “Occupant Restraints/Resetting Active
Head Restraints (AHR)” in “Things To Know Before
Starting Your Vehicle” for further information.
WARNING!
• Do not place items over the top of the Active Head
Restraint, such as coats, seat covers or portable
DVD players. These items may interfere with the
operation of the Active Head Restraint in the event
of a collision and could result in serious injury or
death.
(Continued)
Active Head Restraint (Tilted)
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 197

Enabling/Disabling ParkSense®
ParkSense® can be enabled and disabled through the
Customer-Programmable Features section of the EVIC.
The available choices are: OFF, Sound Only, or Sound and
Display. Refer to “Electronic Vehicle Information Center
(EVIC)/Personal Settings (Customer-Programmable Fea-
tures)” in “Understanding Your Instrument Panel” for
further information.
When ParkSense® is disabled, the instrument cluster will
display the “PARK ASSIST SYSTEM OFF” message for
approximately five seconds. Refer to “Electronic Vehicle
Information Center (EVIC)” in “Understanding Your
Instrument Panel” for further information. When the
shift lever is moved to REVERSE and the system is
disabled, the EVIC will display the “PARK ASSIST SYS-
TEM OFF” message for as long as the vehicle is in
REVERSE.
Service The ParkSense® Rear Park Assist
System
During vehicle start up, when the ParkSense® Rear Park
Assist System has detected a faulted condition, the
instrument cluster will actuate a single chime, once per
ignition cycle, and it will display the “SERVICE PARK
ASSIST SYSTEM” message. Refer to “Electronic Vehicle
Information Center (EVIC)” in “Understanding Your
Instrument Panel” for further information. When the
shift lever is moved to REVERSE and the system has
detected a faulted condition, the EVIC will display the
“SERVICE PARK ASSIST SYSTEM” message for as long
as the vehicle is in REVERSE. Under this condition,
ParkSense® will not operate.
If “SERVICE PARK ASSIST SYSTEM” appears in the
Electronic Vehicle Information Center (EVIC) after mak-
ing sure the rear fascia/bumper is free from snow, ice,
mud, dirt and debris, see your authorized dealer.
250 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

•Clean the ParkSense® sensors regularly, taking care
not to scratch or damage them. The sensors must not
be covered with ice, snow, slush, mud, dirt or debris.
Failure to do so can result in the system not working
properly. The ParkSense® system might not detect an
obstacle behind the fascia/bumper, or it could provide
a false indication that an obstacle is behind the fascia/
bumper.
• Ensure the ParkSense® system is OFF if objects such as
bicycle carriers, trailer hitches, etc. are placed within
12 in (30 cm) from the rear fascia/bumper. Failure to
do so can result in the system misinterpreting a close
object as a sensor problem, causing the “SERVICE
PARK ASSIST SYSTEM” message to be displayed in
the EVIC.CAUTION!
• ParkSense® is only a parking aid and it is unable to
recognize every obstacle, including small obstacles.
Parking curbs might be temporarily detected or not
detected at all. Obstacles located above or below
the sensors will not be detected when they are in
close proximity.
• The vehicle must be driven slowly when using
ParkSense® in order to be able to stop in time
when an obstacle is detected. It is recommended
that the driver looks over his/her shoulder when
using ParkSense®.
252 UNDERSTANDING THE FEATURES OF YOUR VEHICLE