service DODGE GRAND CARAVAN 2014 5.G Owners Manual

INTRODUCTION
Congratulations on selecting your new Chrysler Group
LLC vehicle. Be assured that it represents precision
workmanship, distinctive styling, and high quality - all
essentials that are traditional to our vehicles.
This Owner’s Manual has been prepared with the assis-
tance of service and engineering specialists to acquaint
you with the operation and maintenance of your vehicle.
It is supplemented by Warranty Information, and various
customer-oriented documents. Please take the time to
read these publications carefully. Following the instruc-
tions and recommendations in this manual will help
assure safe and enjoyable operation of your vehicle.
NOTE: After reviewing the owner information, it
should be stored in the vehicle for convenient referenc-
ing and remain with the vehicle when sold.When it comes to service, remember that your authorized
dealer knows your vehicle best, has factory-trained tech-
nicians and genuine parts, and cares about your satisfac-
tion.
HOW TO USE THIS MANUAL
Consult the Table of Contents to determine which section
contains the information you desire.
Since the specification of your vehicle depends on the
items of equipment ordered, certain descriptions and
illustrations may differ from your vehicle’s equipment.
The detailed index at the back of this Owner’s Manual
contains a complete listing of all subjects.
Consult the following table for a description of the
symbols that may be used on your vehicle or throughout
this Owner’s Manual:
4 INTRODUCTION

Key-In-Ignition Reminder
Opening the driver’s door when the Key Fob is in the
ignition and the ignition switch position is OFF or ACC,
a chime will sound to remind you to remove the key.
NOTE:The Key-In-Ignition reminder only sounds when
the Key Fob is placed in the OFF or ACC ignition
position.
SENTRY KEY®
The Sentry Key® Immobilizer system prevents unauthor-
ized vehicle operation by disabling the engine. The
system does not need to be armed or activated. Operation
is automatic, regardless of whether the vehicle is locked
or unlocked.
The system uses Key Fob with factory-mated Remote
Keyless Entry (RKE) transmitter and Wireless Ignition
Node (WIN) to prevent unauthorized vehicle operation.
Therefore, only Key Fobs that are programmed to the vehicle can be used to start and operate the vehicle. The
system will shut the engine off in two seconds if an
invalid Key Fob is used to start the engine.
After turning the ignition switch to the ON/RUN posi-
tion, the Vehicle Security Light will turn on for three
seconds for a bulb check. If the light remains on after the
bulb check, it indicates that there is a problem with the
electronics. In addition, if the light begins to flash after
the bulb check, it indicates that someone used an invalid
Key Fob to start the engine. Either of these conditions will
result in the engine being shut off after two seconds.
If the Vehicle Security Light turns on during normal
vehicle operation (vehicle running for longer than 10
seconds), it indicates that there is a fault in the electron-
ics. Should this occur, have the vehicle serviced as soon
as possible by an authorized dealer.
16 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

CAUTION!
The Sentry Key® Immobilizer system is not compat-
ible with some aftermarket remote starting systems.
Use of these systems may result in vehicle starting
problems and loss of security protection.
All of the Key Fobs provided with your new vehicle have
been programmed to the vehicle electronics.
Replacement Keys
NOTE: Only Key Fobs that are programmed to the
vehicle electronics can be used to start and operate the
vehicle. Once a Key Fob is programmed to a vehicle, it
cannot be reprogrammed to any other vehicle.
CAUTION!
Always remove the Key Fobs from the vehicle and
lock all doors when leaving the vehicle unattended.
At the time of purchase, the original owner is provided
with a four-digit Personal Identification Number (PIN).
Keep the PIN in a secure location. This number is
required for authorized dealer replacement of Key Fobs.
Duplication of Key Fobs may be performed at an autho-
rized dealer, this procedure consists of programming a
blank Key Fob to the vehicle electronics. A blank Key Fob
is one that has never been programmed.
NOTE: When having the Sentry Key® Immobilizer sys-
tem serviced, bring all vehicle Key Fobs with you to the
authorized dealer.
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 17

Automatic Door Locks — If Equipped
When enabled, the door locks will lock automatically
when the vehicle’s speed exceeds 15 mph (24 km/h). The
auto door lock feature can be enabled or disabled by your
authorized dealer per written request of the customer.
Please see your authorized dealer for service.
Unlock Doors Automatically On Exit — If
Equipped
The Unlock Doors Automatically On Exit feature unlocks
all of the vehicle doors when any door is opened. This
will occur only after the shift lever has been shifted into
the PARK position, after the vehicle has been driven (the
shift lever has been shifted out of PARK and all doors
closed).The Unlock Doors Automatically On Exit feature will not
operate if there is any manual operation of the power
door locks (lock or unlock).
On vehicles equipped with the optional Electronic Ve-
hicle Information Center (EVIC), refer to “Electronic
Vehicle Information Center (EVIC)/Personal Settings
(Customer-Programmable Features)” in “Understanding
Your Instrument Panel” for further information.
NOTE:
Use the Lock Doors Automatically at 15 mph
(24 km/h) and Unlock Doors Automatically On Exit
features in accordance with local laws.
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 39

WARNING!
•The belt and retractor assembly must be replaced if
the seat belt assembly Automatic Locking Retractor
(ALR) feature or any other seat belt function is not
working properly when checked according to the
procedures in the Service Manual.
• Failure to replace the belt and retractor assembly
could increase the risk of injury in collisions.
Energy Management Feature
This vehicle has a safety belt system with an Energy
Management feature in the front seating positions to help
further reduce the risk of injury in the event of a head-on
collision.
This safety belt system has a retractor assembly that is
designed to release webbing in a controlled manner. This
feature is designed to help reduce the belt force acting on
the occupant’s chest.
Seat Belt Pretensioners
The seat belts for both front seating positions are
equipped with pretensioning devices that are designed to
remove slack from the seat belt in the event of a collision.
These devices may improve the performance of the seat
belt by assuring that the belt is tight about the occupant
early in a collision. Pretensioners work for all size occu-
pants, including those in child restraints.
NOTE: These devices are not a substitute for proper seat
belt placement by the occupant. The seat belt still must be
worn snugly and positioned properly.
The pretensioners are triggered by the Occupant Re-
straint Controller (ORC). Like the air bags, the preten-
sioners are single use items. A deployed pretensioner or
a deployed air bag must be replaced immediately.
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 69

The ORC contains a backup power supply system that
may deploy the air bags even if the battery loses power or
it becomes disconnected prior to deployment.Also, the ORC turns on the Air Bag Warning
Light in the instrument panel for approxi-
mately four to eight seconds for a self-check
when the ignition is first turned on. After the
self-check, the Air Bag Warning Light will turn off. If the
ORC detects a malfunction in any part of the system, it
turns on the Air Bag Warning Light, either momentarily
or continuously. A single chime will sound if the light
comes on again after initial startup.
It also includes diagnostics that will illuminate the instru-
ment cluster Air Bag Warning Light if a malfunction is
noted that could affect the air bag system. The diagnos-
tics also record the nature of the malfunction.WARNING!
Ignoring the Air Bag Warning Light in your instru-
ment panel could mean you won’t have the air bags
to protect you in a collision. If the light does not come
on as a bulb check when the ignition is first turned
on, stays on after you start the vehicle, or if it comes
on as you drive, have an authorized dealer service the
air bag system immediately.
Driver And Passenger Advanced Front Air Bag
Inflator Units
The Driver and Passenger Advanced Front Air Bag
Inflator Units are located in the center of the steering
wheel and on the right side of the instrument panel.
When the ORC detects a collision requiring the Ad-
vanced Front Air Bags, it signals the inflator units. A large
quantity of non-toxic gas is generated to inflate the
Advanced Front Air Bags. Different air bag inflation rates
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 85

bag inflation. These airborne particles may irritate the
skin, eyes, nose, or throat. If you have skin or eye
irritation, rinse the area with cool water. For nose or
throat irritation, move to fresh air. If the irritation
continues, see your doctor. If these particles settle on
your clothing, follow the garment manufacturer’s in-
structions for cleaning.
Do not drive your vehicle after the air bags have de-
ployed. If you are involved in another collision, the air
bags will not be in place to protect you.
WARNING!
Deployed air bags and seat belt pretensioners can not
protect you in another collision. Have the air bags,
seat belt pretensioners, and the front seat belt retrac-
tor assemblies replaced by an authorized dealer im-
mediately. Also, have the Occupant Restraint Con-
troller (ORC) system serviced as well.
Maintaining Your Air Bag System
WARNING!
• Modifications to any part of the air bag system
could cause it to fail when you need it. You could
be injured if the air bag system is not there to
protect you. Do not modify the components or
wiring, including adding any kind of badges or
stickers to the steering wheel hub trim cover or the
upper right side of the instrument panel. Do not
modify the front bumper, vehicle body structure, or
add aftermarket side steps or running boards.
• It is dangerous to try to repair any part of the air
bag system yourself. Be sure to tell anyone who
works on your vehicle that it has an air bag system.
(Continued)
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 89

WARNING!(Continued)
•Do not attempt to modify any part of your air bag
system. The air bag may inflate accidentally or may
not function properly if modifications are made.
Take your vehicle to an authorized dealer for any
air bag system service. If your seat, including your
trim cover and cushion, needs to be serviced in any
way (including removal or loosening/tightening of
seat attachment bolts), take the vehicle to your
authorized dealer. Only manufacturer approved
seat accessories may be used. If it is necessary to
modify the air bag system for persons with dis-
abilities, contact your authorized dealer.
Air Bag Warning Light
You will want to have the air bags ready to
inflate for your protection in a collision. The
Air Bag Warning Light monitors the internal
circuits and interconnecting wiring associated
with air bag system electrical components. While the air
bag system is designed to be maintenance free, if any of
the following occurs, have an authorized dealer service
the air bag system immediately.
• The Air Bag Warning Light does not come on for
approximately four to eight seconds when the ignition
switch is first turned to ON/RUN.
• The Air Bag Warning Light remains on after the
approximate four to eight-second interval.
• The Air Bag Warning Light comes on intermittently or
remains on while driving.
90 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

not lit during starting, see your authorized dealer. If the
light stays on, flickers, or comes on while driving, have
the system checked by an authorized dealer.
Defroster
Check operation by selecting the defrost mode and place
the blower control on high speed. You should be able to
feel the air directed against the windshield. See your
authorized dealer for service if your defroster is inoper-
able.
Floor Mat Safety Information
Always use floor mats designed to fit the footwell of your
vehicle. Use only floor mats that leave the pedal area
unobstructed and that are firmly secured so that they
cannot slip out of position and interfere with the pedals
or impair safe operation of your vehicle in other ways.
WARNING!
Pedals that cannot move freely can cause loss of
vehicle control and increase the risk of serious per-
sonal injury.
•Always make sure that floor mats are properly
attached to the floor mat fasteners.
• Never place or install floor mats or other floor
coverings in the vehicle that cannot be properly
secured to prevent them from moving and interfer-
ing with the pedals or the ability to control the
vehicle.
• Never put floor mats or other floor coverings on top
of already installed floor mats. Additional floor
mats and other coverings will reduce the size of the
pedal area and interfere with the pedals.
(Continued)
122 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

▫Mist Feature .........................233
▫ Rear Wiper And Washer .................234
▫ Rain Sensing Wipers — If Equipped ........234
 TILT/TELESCOPING STEERING COLUMN . . .236

HEATED STEERING WHEEL — IF EQUIPPED . .237
 ADJUSTABLE PEDALS — IF EQUIPPED ......238
 ELECTRONIC SPEED CONTROL —
IF EQUIPPED .........................240
▫ To Activate ..........................241
▫ To Set A Desired Speed .................241
▫ To Deactivate ........................242
▫ To Resume Speed .....................242
▫ To Vary The Speed Setting ...............242 ▫
To Accelerate For Passing ................243
 PARKSENSE® REAR PARK ASSIST — IF
EQUIPPED ...........................244
▫ ParkSense® Sensors ....................245
▫ ParkSense® Warning Display .............245
▫ ParkSense® Display ....................246
▫ Enabling/Disabling ParkSense® ...........250
▫ Service The ParkSense® Rear Park Assist
System .............................250
▫ Cleaning The ParkSense® System ..........251
▫ ParkSense® System Usage Precautions .......251
 PARKVIEW® REAR BACK UP CAMERA — IF
EQUIPPED ...........................254
 OVERHEAD CONSOLES .................256
128 UNDERSTANDING THE FEATURES OF YOUR VEHICLE