DODGE GRAND CARAVAN 2014 5.G Owners Manual

In Mexico Contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate with the
manufacturer by dialing 1–800–380–CHRY.Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered
by Bell Canada. For TTY teletypewriter users, dial 711
and for Voice callers, dial 1-800-855-0511 to connect with
a Bell Relay Service operator.
Service Contract
You may have purchased a service contract for a vehicle
to help protect you from the high cost of unexpected
repairs after the manufacturer’s New Vehicle Limited
Warranty expires. The manufacturer stands behind only
the manufacturer’s service contracts. If you purchased a
manufacturer’s service contract, you will receive Plan
Provisions and an Owner Identification Card in the mail
within three weeks of the vehicle delivery date. If you
have any questions about the service contract, call the
manufacturer’s Service Contract National Customer
Hotline at 1-800-521-9922 (Canadian residents, call (800)
465–2001 English / (800) 387–9983 French).
9
IF YOU NEED CONSUMER ASSISTANCE 669

The manufacturer will not stand behind any service
contract that is not the manufacturer’s service contract. It
is not responsible for any service contract other than the
manufacturer’s service contract. If you purchased a ser-
vice contract that is not a manufacturer’s service contract,
and you require service after the manufacturer’s New
Vehicle Limited Warranty expires, please refer to the
contract documents, and contact the person listed in
those documents.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer
has also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You will be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.WARNING!
Engine exhaust, some of its constituents, and certain
vehicle components contain, or emit, chemicals
known to the State of California to cause cancer and
birth defects, or other reproductive harm. In addi-
tion, certain fluids contained in vehicles and certain
products of component wear contain, or emit, chemi-
cals known to the State of California to cause cancer
and birth defects, or other reproductive harm.
WARRANTY INFORMATION
See the Warranty Information Booklet, located on the
DVD, for the terms and provisions of Chrysler Group
LLC warranties applicable to this vehicle and market.
670 IF YOU NEED CONSUMER ASSISTANCE

MOPAR® PARTS
MOPAR® fluids, lubricants, parts, and accessories are
available from an authorized dealer. They are recom-
mended for your vehicle in order to help keep the vehicle
operating at its best.
REPORTING SAFETY DEFECTS
In The 50 United States And Washington, D.C.
If you believe that your vehicle has a defect that could cause
a crash or cause injury or death, you should immediately
inform the National Highway Traffic Safety Administration
(NHTSA) in addition to notifying the manufacturer.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424– 9153),
or go to http://www.safercar.gov; or write to: Administra-
tor, NHTSA, 1200 New Jersey Avenue, SE., West Building,
Washington, D.C. 20590. You can also obtain other
information about motor vehicle safety from
http://www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/
roadsafety/
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IF YOU NEED CONSUMER ASSISTANCE 671

PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing Chrysler Group LLC ve-
hicles. A complete working knowledge of the vehicle,
system, and/or components is written in straightforward
language with illustrations, diagrams, and charts. Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and
features. They show exactly how to find and correct
problems the first time, using step-by-step troubleshoot-
ing and drivability procedures, proven diagnostic tests
and a complete list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to ac-
quaint you with specific Chrysler Group LLC vehicles.
Included are starting, operating, emergency and mainte-
nance procedures as well as specifications, capabilities
and safety tips.
672 IF YOU NEED CONSUMER ASSISTANCE

Call toll free at:
•1–800–890–4038 (U.S.)
• 1–800–387–1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire’s manufacturer
in each category is shown on the sidewall of the tires on
your vehicle.
All passenger car tires must conform to Federal safety
requirements in addition to these grades.
Treadwear
The Treadwear grade is a comparative rating, based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and one-half
times as well on the government course as a tire graded
100. The relative performance of tires depends upon the
actual conditions of their use, however, and may depart
significantly from the norm due to variations in driving
habits, service practices, and differences in road charac-
teristics and climate.
Traction Grades
The Traction grades, from highest to lowest, are AA, A, B,
and C. These grades represent the tire’s ability to stop on
wet pavement, as measured under controlled conditions
on specified government test surfaces of asphalt and
concrete. A tire marked C may have poor traction perfor-
mance.
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IF YOU NEED CONSUMER ASSISTANCE 673

WARNING!
The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not
include acceleration, cornering, hydroplaning, or
peak traction characteristics.
Temperature Grades
The temperature grades are A (the highest), B, and C,
representing the tire’s resistance to the generation of heat
and its ability to dissipate heat, when tested under
controlled conditions on a specified indoor laboratory
test wheel. Sustained high temperature can cause the
material of the tire to degenerate and reduce tire life, andexcessive temperature can lead to sudden tire failure. The
grade C corresponds to a level of performance, which all
passenger car tires must meet under the Federal Motor
Vehicle Safety Standard No. 109. Grades B and A repre-
sent higher levels of performance on the laboratory test
wheel, than the minimum required by law.
WARNING!
The temperature grade for this tire is established for
a tire that is properly inflated and not overloaded.
Excessive speed, under-inflation, or excessive load-
ing, either separately or in combination, can cause
heat buildup and possible tire failure.
674 IF YOU NEED CONSUMER ASSISTANCE

INDEX
10

Adding Engine Coolant (Antifreeze)............624
Adding Fuel .............................538
Adding Washer Fluid ......................621
Additives, Fuel ...........................532
Adjustable Pedals .........................238
Airbag ..................................76
Airbag Deployment ........................88
Airbag Light .............................85
Airbag Maintenance ........................89
Airbag, Side ..............................79
Airbag, Window (Side Curtain) ................81
Air Cleaner, Engine (Engine Air Cleaner Filter) ....613
Air Conditioner Maintenance .................617
Air Conditioning ..........................434
Air Conditioning Controls ...................434
Air Conditioning Filter .....................453
Air Conditioning, Rear Zone .................439
Air Conditioning Refrigerant .................617
Air Conditioning System ....................434 Air Conditioning System, Zone Control
..........434
Air Pressure, Tires .........................507
AlarmLight.............................322
Alarm (Security Alarm) ......................18
Alterations/Modifications, Vehicle ...............7
Antenna, Satellite Radio .....................373
Antifreeze (Engine Coolant) ..................623
Disposal ..............................626
Anti-Lock Warning Light ....................317
Appearance Care .........................632
Ashtray ................................282
Assistance Towing .........................162
Assist, Hill Start ..........................491
Auto Down Power Windows ..................43
Automatic Dimming Mirror ..................133
Automatic Door Locks ......................39
Automatic Headlights ......................225
Automatic Temperature Control (ATC) ..........442
Automatic Transmission ....................462
676 INDEX

Adding Fluid..........................631
Fluid and Filter Changes ..................632
Fluid Change ..........................632
Fluid Level Check .......................631
FluidType ............................630
Gear Ranges ...........................466
Special Additives .......................631
Torque Converter .......................474
Auto Up Power Windows ....................43
Battery .................................616
Jump Starting ..........................593
Keyless Transmitter Replacement (RKE) ........28
Saving Feature (Protection) ................231
Belts, Seat ...............................121
Body Mechanism Lubrication .................620
B-Pillar Location ..........................501
Brake Assist System .......................485
Brake Control System, Electronic ..............484Brake Fluid
.............................655
Brake System ............................628
Fluid Check ...........................629
Parking ..............................479
Warning Light .........................322
Brake/Transmission Interlock .................464
Bulb Replacement .........................649
Bulbs,Light.............................124
Calibration, Compass ......................342
Camera, Rear ............................254
Capacities, Fluid ..........................653
Caps, Filler Fuel .................................538
Power Steering .........................478
Radiator (Coolant Pressure) ................626
Carbon Monoxide Warning ..................120
Cargo Area Features .......................297
Cargo Compartment .......................297
10
INDEX 677

Luggage Carrier........................299
Cargo (Vehicle Loading) ....................289
Car Washes .............................633
Cellular Phone ...........................433
Center High Mounted Stop Light ..............652
Certification Label .........................540
Chains, Tire .............................517
Changing A Flat Tire .......................573
Chart, Tire Sizing .........................496
Check Engine Light (Malfunction Indicator Light) . .319
Checking Your Vehicle For Safety ..............119
Checks, Safety ............................119
Child Restraint ............................92
Child Restraints Child Seat Installation ....................112
Install A LATCH-compatible Child Restraint ....107
Installing Child Restraints Using The Vehicle Seat
Belt .................................109
Lower Anchors And Tethers For Children ......100Child Safety Locks
.........................50
Clean Air Gasoline ........................530
Climate Control ..........................434
Clock..................................351
Coat Hook ..............................289
CoinHolder.............................290
Cold Weather Operation ....................460
Compact Disc (CD) Maintenance ..............433
Compact Spare Tire ........................512
Compass ...............................341
Compass Calibration .......................342
Compass Variance .........................342
Computer, Trip/Travel ......................339
Connector UCI.................................376
Universal Consumer Interface (UCI) ..........376
Conserving Fuel ..........................338
Console ................................290
Console, Floor ...........................290
678 INDEX