maintenance DODGE GRAND CARAVAN 2017 5.G Owner's Guide

extended maintenance intervals. This engine coolant (anti-
freeze) can be used up to ten years or 150,000 miles
(240,000 km) before replacement. To prevent reducing this
extended maintenance period, it is important that you use
the same engine coolant (OAT coolant conforming to
MS.90032) throughout the life of your vehicle.
Please review these recommendations for using Organic
Additive Technology (OAT) engine coolant (antifreeze)
that meets the requirements of FCA Material Standard
MS.90032. When adding engine coolant (antifreeze):
•We recommend using MOPAR Antifreeze/Coolant 10
Year/150,000 Mile Formula OAT (Organic Additive
Technology) that meets the requirements of FCA Mate-
rial Standard MS.90032.
• Mix a minimum solution of 50% OAT engine coolant
that meets the requirements of FCA Material Standard
MS.90032 and distilled water. Use higher concentrations
(not to exceed 70%) if temperatures below 34°F (37°C)
are anticipated. Please contact your authorized dealer
for assistance. •
Use only high purity water such as distilled or deionized
water when mixing the water/engine coolant (anti-
freeze) solution. The use of lower quality water will
reduce the amount of corrosion protection in the engine
cooling system.
NOTE:
• It is the owner’s responsibility to maintain the proper
level of protection against freezing according to the
temperatures occurring in the area where the vehicle is
operated.
• Some vehicles require special tools to add coolant prop-
erly. Failure to fill these systems properly could lead to
severe internal engine damage. If any coolant is needed
to be added to the system, please contact your local
authorized dealer.
• Mixing engine coolant (antifreeze) types is not recom-
mended and can result in cooling system damage. If
HOAT and OAT coolant are mixed in an emergency,
have a authorized dealer drain, flush, and refill with
OAT coolant (conforming to MS.90032) as soon as pos-
sible.
474 MAINTAINING YOUR VEHICLE

Points To Remember
NOTE:When the vehicle is stopped after a few miles/
kilometers of operation, you may observe vapor coming
from the front of the engine compartment. This is normally
a result of moisture from rain, snow, or high humidity
accumulating on the radiator and being vaporized when
the thermostat opens, allowing hot engine coolant (anti-
freeze) to enter the radiator.
If an examination of your engine compartment shows no
evidence of radiator or hose leaks, the vehicle may be
safely driven. The vapor will soon dissipate.
• Do not overfill the coolant expansion bottle.
• Check the coolant freeze point in the radiator and in the
coolant expansion bottle. If engine coolant (antifreeze)
needs to be added, the contents of the coolant expansion
bottle must also be protected against freezing.
• If frequent engine coolant (antifreeze) additions are
required, the cooling system should be pressure tested
for leaks.
• Maintain engine coolant (antifreeze) concentration at a
minimum of 50% OAT coolant (conforming to MS.90032) and distilled water for proper corrosion pro-
tection of your engine which contains aluminum com-
ponents.
• Make sure that the coolant expansion bottle overflow
hoses are not kinked or obstructed.
• Keep the front of the radiator clean. If your vehicle is
equipped with air conditioning, keep the front of the
condenser clean.
• Do not change the thermostat for Summer or Winter
operation. If replacement is ever necessary, install ONLY
the correct type thermostat. Other designs may result in
unsatisfactory engine coolant (antifreeze) performance,
poor gas mileage, and increased emissions.
Brake System
In order to assure brake system performance, all brake
system components should be inspected periodically. Refer
to the “Maintenance Schedule” for the proper maintenance
intervals.
476 MAINTAINING YOUR VEHICLE

CAUTION!
Do not use chemical flushes in your transmission as
the chemicals can damage your transmission compo-
nents. Such damage is not covered by the New Vehicle
Limited Warranty.
Fluid Level Check
The fluid level is preset at the factory and does not require
adjustment under normal operating conditions. Routine
fluid level checks are not required, therefore the transmis-
sion filler tube is capped and no dipstick is provided. Your
authorized dealer can check your transmission fluid level
using a special service dipstick. If you notice fluid leakage
or transmission malfunction, visit your authorized dealer
immediately to have the transmission fluid level checked.
Operating the vehicle with an improper fluid level can
cause severe transmission damage.
CAUTION!
If a transmission fluid leak occurs, visit your autho-
rized dealer immediately. Severe transmission damage
may occur. Your authorized dealer has the proper tools
to adjust the fluid level accurately.
Fluid And Filter Changes
Refer to the “Maintenance Schedule” for the proper main-
tenance intervals.
In addition, change the fluid and filter if the fluid becomes
contaminated (with water, etc.), or if the transmission is
disassembled for any reason.
Appearance Care And Protection From Corrosion
Protection Of Body And Paint From Corrosion
Vehicle body care requirements vary according to geo-
graphic locations and usage. Chemicals that make roads
passable in snow and ice and those that are sprayed on
trees and road surfaces during other seasons are highly
corrosive to the metal in your vehicle. Outside parking,
which exposes your vehicle to airborne contaminants, road
surfaces on which the vehicle is operated, extreme hot or
cold weather and other extreme conditions will have an
adverse effect on paint, metal trim, and underbody protec-
tion.
The following maintenance recommendations will enable
you to obtain maximum benefit from the corrosion resis-
tance built into your vehicle.7
MAINTAINING YOUR VEHICLE 479

Cleaning Headlights
Your vehicle is equipped with plastic headlights and fog
lights that are lighter and less susceptible to stone breakage
than glass headlights.
Plastic is not as scratch resistant as glass and therefore
different lens cleaning procedures must be followed.
To minimize the possibility of scratching the lenses and
reducing light output, avoid wiping with a dry cloth. To
remove road dirt, wash with a mild soap solution followed
by rinsing.
Do not use abrasive cleaning components, solvents, steel
wool or other aggressive material to clean the lenses.
Glass Surfaces
All glass surfaces should be cleaned on a regular basis with
MOPAR Glass Cleaner, or any commercial household-type
glass cleaner. Never use an abrasive type cleaner. Use
caution when cleaning the inside rear window equipped
with electric defrosters or windows equipped with radio
antennas. Do not use scrapers or other sharp instrument
that may scratch the elements.When cleaning the rear view mirror, spray cleaner on the
towel or cloth that you are using. Do not spray cleaner
directly on the mirror.
Cleaning Plastic Instrument Cluster Lenses
The lenses in front of the instruments in this vehicle are
molded in clear plastic. When cleaning the lenses, care
must be taken to avoid scratching the plastic.
1. Clean with a wet soft cloth. A mild soap solution may be
used, but do not use high alcohol content or abrasive
cleaners. If soap is used, wipe clean with a clean damp
cloth.
2. Dry with a soft cloth.
Seat Belt Maintenance
Do not bleach, dye, or clean the belts with chemical
solvents or abrasive cleaners. This will weaken the fabric.
Sun damage can also weaken the fabric.
If the belts need cleaning, use MOPAR Total Clean, a mild
soap solution, or lukewarm water. Do not remove the belts
from the vehicle to wash them. Dry with a soft cloth.
Replace the belts if they appear frayed or worn or if the
buckles do not work properly.
7
MAINTAINING YOUR VEHICLE 483

MAINTENANCE SCHEDULES
CONTENTS
MAINTENANCE SCHEDULE ...............500▫Maintenance Chart .....................501
8

MAINTENANCE SCHEDULE
Your vehicle is equipped with an automatic oil change
indicator system. The oil change indicator system will
remind you that it is time to take your vehicle in for
scheduled maintenance.
Based on engine operation conditions, the oil change
indicator message will illuminate. This means that service
is required for your vehicle. Operating conditions such as
frequent short-trips, trailer tow, extremely hot or cold
ambient temperatures, and E85 fuel usage will influence
when the “Oil Change Required” message is displayed.
Severe Operating Conditions can cause the change oil
message to illuminate as early as 3,500 miles (5,600 km)
since last reset. Have your vehicle serviced as soon as
possible, within the next 500 miles (805 km).
Your authorized dealer will reset the oil change indicator
message after completing the scheduled oil change. If a
scheduled oil change is performed by someone other than
your authorized dealer, the message can be reset by
referring to the steps described under “Instrument Cluster
Display” in “Understanding Your Instrument Panel” for
further information.NOTE:
Under no circumstances should oil change inter-
vals exceed 10,000 miles (16,000 km), twelve months or 350
hours of engine run time, whichever comes first. The 350
hours of engine run or idle time is generally only a concern
for fleet customers.
Severe Duty All Models
Change Engine Oil at 4,000 miles (6,500 km) if the vehicle
is operated in a dusty and off road environment or is
operated predominately at idle or only very low engine
RPM’s. This type of vehicle use is considered Severe Duty.
Once A Month Or Before A Long Trip:
• Check engine oil level.
• Check windshield washer fluid level.
• Check tire pressure and look for unusual wear or
damage. Rotate tires at the first sign of irregular wear,
even if it occurs before the oil indicator system turns on.
• Check the fluid levels of the coolant reservoir, brake
master cylinder, and power steering and fill as needed.
• Check function of all interior and exterior lights.
500 MAINTENANCE SCHEDULES

Maintenance Chart
Required Maintenance Intervals.
Refer to the maintenance schedules on the following page
for the required maintenance intervals.
At Every Oil Change Interval As Indicated By Oil Change Indicator System:
•Change oil and filter.
• Rotate the tires. Rotate at the first sign of irregular wear, even if it occurs before the oil indicator system turns
on.
• Inspect battery and clean and tighten terminals as required.
• Inspect brake pads, shoes, rotors, drums, hoses and park brake.
• Inspect engine cooling system protection and hoses.
• Inspect exhaust system.
• Inspect engine air cleaner if using in dusty or off-road conditions. 8
MAINTENANCE SCHEDULES 501

Refer to the Maintenance Schedules on the following pages for the required maintenance intervals.
Mileage or time passed (which-ever comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Additional Inspections
Inspect the CV joints. XX X X X
Inspect front suspension, tie rod
ends, boot seals, and replace if
necessary. XXX X X X X
Inspect the brake linings, replace
as necessary. XXX X X X X
Additional Maintenance
Replace engine air filter. XX X X X
Replace cabin/air conditioning fil-
ter. XXX X X X X
Replace spark plugs. (**) X
Flush and replace the engine coolant
at 10 years or 150,000 miles
(240,000 km) whichever comes first.XX
502 MAINTENANCE SCHEDULES

Mileage or time passed (which-ever comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Change automatic transmission
fluid and filter if using your vehicle
for any of the following: police,
taxi, fleet, or frequent trailer tow-
ing. XX
Change automatic transmission
fluid and filter. X
Inspect and replace PCV valve if
necessary. X
(**) The spark plug change interval is mileage based only,
yearly intervals do not apply.
WARNING!
•
You can be badly injured working on or around a
motor vehicle. Do only service work for which you
have the knowledge and the right equipment. If you
(Continued)
WARNING! (Continued)
have any doubt about your ability to perform a
service job, take your vehicle to a competent me-
chanic.
• Failure to properly inspect and maintain your vehicle
could result in a component malfunction and effect
vehicle handling and performance. This could cause
an accident.
8
MAINTENANCE SCHEDULES 503

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All work
to be performed may not be covered by the warranty.
Discuss additional charges with the service manager. Keep
a maintenance log of your vehicle’s service history. This
can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident or
work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
at a minimal daily charge. If you need a rental, it is
advisable to make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer. We
strongly recommend that you take the vehicle to an autho-
rized dealer. They know your vehicle the best, and are most
concerned that you get prompt and high quality service.
The manufacturer’s authorized dealer have the facilities,
factory-trained technicians, special tools, and the latest
information to ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an authorized dealer
service manager first. Most matters can be resolved with
this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the concern,
you may contact the manufacturer’s customer center.
506 IF YOU NEED CONSUMER ASSISTANCE