service DODGE GRAND CARAVAN 2017 5.G Manual PDF

TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service.
Towing ConditionWheels OFF the Ground ALL MODELS
Flat Tow NONEIf transmission is operable:
•Transmission in NEUTRAL
• 25 mph (40 km/h) maxspeed
• 15 miles (24 km) maxdistanceWheel lift Or Dolly Tow Rear
Front OK
Flatbed ALLBEST METHOD
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equipment
manufacturer ’s instructions. Use of safety chains is man-
datory. Attach a tow bar or other towing device to main
structural members of the vehicle, not to bumpers or
associated brackets. State and local laws regarding vehicles
under tow must be observed. If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode.
If the key fob is unavailable or the vehicle’s battery is
discharged, refer to
Gear Selector Override in this section
for instructions on shifting the transmission out of PARK
for towing.
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WHAT TO DO IN EMERGENCIES 453

MAINTAINING YOUR VEHICLE
CONTENTS
ENGINE COMPARTMENT — 3.6L ...........459
 ONBOARD DIAGNOSTIC SYSTEM — OBD II . . .460
▫ Onboard Diagnostic System (OBD II)
Cybersecurity ........................ .460
▫ Loose Fuel Filler Cap Message .............461
 EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS .......................... .461
 REPLACEMENT PARTS ...................462
 DEALER SERVICE .......................462
 MAINTENANCE PROCEDURES .............463
▫ Engine Oil .......................... .463
▫ Engine Oil Filter .......................465
▫ Engine Air Cleaner Filter .................466
▫ Exhaust System ........................466
▫ Maintenance-Free Battery .................468 ▫
Air Conditioner Maintenance ..............468
▫ Body Lubrication ..................... .470
▫ Windshield Wiper Blades .................471
▫ Cooling System ........................472
▫ Brake System ........................ .476
▫ Automatic Transmission ..................478
▫ Appearance Care And Protection From
Corrosion ............................479
▫ Cleaning The Instrument Panel Cupholders . . . .484
 FUSES ............................... .485
▫ Totally Integrated Power Module (Fuses) ......485
 VEHICLE STORAGE .....................490
 REPLACEMENT BULBS ...................491
 BULB REPLACEMENT ....................492
7

ONBOARD DIAGNOSTIC SYSTEM — OBD II
Your vehicle is equipped with a sophisticated Onboard
Diagnostic system called OBD II. This system monitors the
performance of the emissions, engine, and automatic trans-
mission control systems. When these systems are operating
properly, your vehicle will provide excellent performance
and fuel economy, as well as engine emissions well within
current government regulations.
If any of these systems require service, the OBD II system
will turn on the “Malfunction Indicator Light (MIL).” It
will also store diagnostic codes and other information to
assist your service technician in making repairs. Although
your vehicle will usually be drivable and not need towing,
see your authorized dealer for service as soon as possible.
CAUTION!
•Prolonged driving with the MIL on could cause
further damage to the emission control system. It
could also affect fuel economy and driveability. The
vehicle must be serviced before any emissions tests
can be performed.
• If the MIL is flashing while the engine is running,
severe catalytic converter damage and power loss
will soon occur. Immediate service is required.
Onboard Diagnostic System (OBD II) Cybersecurity
Your vehicle is required to have an Onboard Diagnostic
system (OBD II) and a connection port to allow access to
information related to the performance of your emissions
controls. Authorized service technicians may need to ac-
cess this information to assist with the diagnosis and
service of your vehicle and emissions system.
WARNING!
•ONLY an authorized service technician should con-
nect equipment to the OBD II connection port in
order to diagnose or service your vehicle.
• If unauthorized equipment is connected to the OBD
II connection port, such as a driver-behavior tracking
device, it may:
• Be possible that vehicle systems, including safety
related systems, could be impaired or a loss of
vehicle control could occur that may result in an
accident involving serious injury or death.
• Access, or allow others to access, information
stored in your vehicle systems, including personal
information.
For further information, refer to “Cybersecurity” in the
“Understanding Your Instrument Panel” section.
460 MAINTAINING YOUR VEHICLE

Loose Fuel Filler Cap Message
If the vehicle diagnostic system determines that the fuel
filler cap is loose, improperly installed, or damaged, a
“gASCAP” message will display in the odometer or a
“CHECK GASCAP” message will be displayed in the
instrument cluster display. Refer to “Instrument Cluster
Display” in “Understanding Your Instrument Panel” for
further information. Tighten the gas cap until a “clicking”
sound is heard. This is an indication that the gas cap is
properly tightened.
Push the odometer reset button to turn the message off. If
the problem persists, the message will appear the next time
the vehicle is started. This might indicate a damaged cap. If
the problem is detected twice in a row, the system will turn
on the MIL. Resolving the problem will turn the MIL light
off.
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS
In some localities, it may be a legal requirement to pass an
inspection of your vehicle’s emissions control system.
Failure to pass could prevent vehicle registration.For states that require an Inspection and Mainte-
nance (I/M), this check verifies the “Malfunction
Indicator Light (MIL)” is functioning and is not on
when the engine is running, and that the OBD II system is
ready for testing.
Normally, the OBD II system will be ready. The OBD II
system may notbe ready if your vehicle was recently
serviced, recently had a dead battery or a battery replace-
ment. If the OBD II system should be determined not ready
for the I/M test, your vehicle may fail the test.
Your vehicle has a simple ignition actuated test, which you
can use prior to going to the test station. To check if your
vehicle’s OBD II system is ready, you must do the follow-
ing:
1. Cycle the ignition switch to the ON position, but do not crank or start the engine.
NOTE: If you crank or start the engine, you will have to
start this test over.
2. As soon as you cycle the ignition switch to the ON position, you will see the “Malfunction Indicator Light
(MIL)” symbol come on as part of a normal bulb check.
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MAINTAINING YOUR VEHICLE 461

3. Approximately 15 seconds later, one of two things willhappen:
• The MIL will flash for about 10 seconds and then return
to being fully illuminated until you turn OFF the igni-
tion or start the engine. This means that your vehicle’s
OBD II system is not readyand you should notproceed
to the I/M station.
• The MIL will not flash at all and will remain fully
illuminated until you place the ignition in the off posi-
tion or start the engine. This means that your vehicle’s
OBD II system is readyand you can proceed to the I/M
station.
If your OBD II system is not ready,you should see your
authorized dealer or repair facility. If your vehicle was
recently serviced or had a battery failure or replacement,
you may need to do nothing more than drive your vehicle
as you normally would in order for your OBD II system to
update. A recheck with the above test routine may then
indicate that the system is now ready.
Regardless of whether your vehicle’s OBD II system is
ready or not, if the MIL is illuminated during normal
vehicle operation you should have your vehicle serviced before going to the I/M station. The I/M station can fail
your vehicle because the MIL is on with the engine
running.
REPLACEMENT PARTS
Use of genuine MOPAR parts for normal/scheduled main-
tenance and repairs is highly recommended to ensure the
designed performance. Damage or failures caused by the
use of non-MOPAR parts for maintenance and repairs will
not be covered by the New Vehicle Limited Warranty.
DEALER SERVICE
Your authorized dealer has the qualified service personnel,
special tools, and equipment to perform all service opera-
tions in an expert manner. Service Manuals are available
which include detailed service information for your ve-
hicle. Refer to these Service Manuals before attempting any
procedure yourself.
NOTE:
Intentional tampering with emissions control sys-
tems may void your warranty and could result in civil
penalties being assessed against you.
462 MAINTAINING YOUR VEHICLE

WARNING!
You can be badly injured working on or around a
motor vehicle. Only do service work for which you
have the knowledge and the proper equipment. If you
have any doubt about your ability to perform a service
job, take your vehicle to a competent mechanic.
MAINTENANCE PROCEDURES
The pages that follow contain therequiredmaintenance
services determined by the engineers who designed your
vehicle.
Besides those maintenance items specified in the fixed
“Maintenance Schedule”, there are other components
which may require servicing or replacement in the future.
CAUTION!
• Failure to properly maintain your vehicle or perform
repairs and service when necessary could result in
more costly repairs, damage to other components or
negatively impact vehicle performance. Immediately
(Continued)
CAUTION! (Continued)
have potential malfunctions examined by an autho-
rized dealer or qualified repair center.
• Your vehicle has been built with improved fluids
that protect the performance and durability of your
vehicle and also allow extended maintenance inter-
vals. Do not use chemical flushes in these compo-
nents as the chemicals can damage your engine,
transmission, or air conditioning. Such damage is not
covered by the New Vehicle Limited Warranty. If a
flush is needed because of component malfunction,
use only the specified fluid for the flushing proce-
dure.
Engine Oil
Checking Oil Level
To assure proper engine lubrication, the engine oil must be
maintained at the correct level. Check the oil level at
regular intervals, such as every fuel stop. The best time to
check the engine oil level is about five minutes after a fully
warmed engine is shut OFF.
Checking the oil while the vehicle is on level ground will
improve the accuracy of the oil level readings. Maintain the
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MAINTAINING YOUR VEHICLE 463

The engine oil filler cap also shows the recommended
engine oil viscosity for your engine. For information on
engine oil filler cap location, refer to the “Engine Compart-
ment” illustration in this section.
NOTE:MOPAR SAE 5W-30 engine oil approved to FCA
Material Standard MS-6395 such as Pennzoil, Shell Helix or
equivalent may be used when SAE 5W-20 engine oil
meeting MS-6395 is not available.
Lubricants which do not have both the engine oil certifi-
cation mark and the correct SAE viscosity grade number
should not be used.
Synthetic Engine Oils
You may use synthetic engine oils provided the recom-
mended oil quality requirements are met, and the recom-
mended maintenance intervals for oil and filter changes are
followed.
Synthetic engine oils which do not have both the engine oil
certification mark and the correct SAE viscosity grade
number should not be used.
Materials Added To Engine Oil
The manufacturer strongly recommends against the addi-
tion of any additives (other than leak detection dyes) to the engine oil. Engine oil is an engineered product and its
performance may be impaired by supplemental additives.
Disposing Of Used Engine Oil And Oil Filters
Care should be taken in disposing of used engine oil and
oil filters from your vehicle. Used oil and oil filters,
indiscriminately discarded, can present a problem to the
environment. Contact your authorized dealer, service sta-
tion or governmental agency for advice on how and where
used oil and oil filters can be safely discarded in your area.
Engine Oil Filter
The engine oil filter should be replaced with a new filter at
every engine oil change.
Engine Oil Filter Selection
This manufacturer’s engines have a full-flow type oil filter.
Use a filter of this type for replacement. The quality of
replacement filters varies considerably. Only high quality
filters should be used to assure most efficient service.
MOPAR engine oil filters are a high quality oil filter and are
recommended.
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MAINTAINING YOUR VEHICLE 465

Engine Air Cleaner Filter
Refer to the “Maintenance Schedule” in the “Maintenance
Schedules” section for the proper maintenance intervals.
WARNING!
The air induction system (air cleaner, hoses, etc.) can
provide a measure of protection in the case of engine
backfire. Do not remove the air induction system (air
cleaner, hoses, etc.) unless such removal is necessary
for repair or maintenance. Make sure that no one is
near the engine compartment before starting the ve-
hicle with the air induction system (air cleaner, hoses,
etc.) removed. Failure to do so can result in serious
personal injury.
Engine Air Cleaner Filter Selection
The quality of replacement engine air cleaner filters varies
considerably. Only high quality filters should be used to
assure most efficient service. MOPAR engine air cleaner
filters are a high quality filter and are recommended.
Exhaust System
The best protection against carbon monoxide entry into the
vehicle body is a properly maintained engine exhaust
system.
If you notice a change in the sound of the exhaust system;
or if the exhaust fumes can be detected inside the vehicle;
or when the underside or rear of the vehicle is damaged;
have an authorized technician inspect the complete ex-
haust system and adjacent body areas for broken, dam-
aged, deteriorated, or mispositioned parts. Open seams or
loose connections could permit exhaust fumes to seep into
the passenger compartment. In addition, have the exhaust
system inspected each time the vehicle is raised for lubri-
cation or oil change. Replace as required.
WARNING!
•Exhaust gases can injure or kill. They contain carbon
monoxide (CO), which is colorless and odorless.
Breathing it can make you unconscious and can even-
tually poison you. To avoid breathing CO, refer to
“Safety Tips/Exhaust Gas” in “Things To Know Before
Starting Your Vehicle” for further information.
(Continued)
466 MAINTAINING YOUR VEHICLE

WARNING!(Continued)
•A hot exhaust system can start a fire if you park over
materials that can burn. Such materials might be
grass or leaves coming into contact with your exhaust
system. Do not park or operate your vehicle in areas
where your exhaust system can contact anything that
can burn.
CAUTION!
•The catalytic converter requires the use of unleaded
fuel only. Leaded gasoline will destroy the effective-
ness of the catalyst as an emissions control device
and may seriously reduce engine performance and
cause serious damage to the engine.
• Damage to the catalytic converter can result if your
vehicle is not kept in proper operating condition. In
the event of engine malfunction, particularly involv-
ing engine misfire or other apparent loss of perfor-
mance, have your vehicle serviced promptly. Contin-
ued operation of your vehicle with a severe
malfunction could cause the converter to overheat,
resulting in possible damage to the converter and
vehicle. Under normal operating conditions, the catalytic converter
will not require maintenance. However, it is important to
keep the engine properly tuned to assure proper catalyst
operation and prevent possible catalyst damage.
NOTE:
Intentional tampering with emissions control sys-
tems can result in civil penalties being assessed against
you.
In unusual situations involving grossly malfunctioning
engine operation, a scorching odor may suggest severe and
abnormal catalyst overheating. If this occurs, stop the
vehicle, turn off the engine and allow it to cool. Service,
including a tune-up to manufacturer’s specifications,
should be obtained immediately.
To minimize the possibility of catalytic converter damage:
• Do not shut off the engine or interrupt the ignition,
when the transmission is in gear and the vehicle is in
motion.
• Do not try to start the engine by pushing or towing the
vehicle.
• Do not idle the engine with any spark plug wires
disconnected or removed, such as when diagnostic
testing, or for prolonged periods during very rough idle
or malfunctioning operating conditions.7
MAINTAINING YOUR VEHICLE 467

Maintenance-Free Battery
Your vehicle is equipped with a maintenance-free battery.
You will never have to add water, nor is periodic mainte-
nance required.
WARNING!
•Battery fluid is a corrosive acid solution and can
burn or even blind you. Do not allow battery fluid to
contact your eyes, skin, or clothing. Do not lean over
a battery when attaching clamps. If acid splashes in
eyes or on skin, flush the area immediately with
large amounts of water. Refer to “Jump-Starting
Procedures” in “What To Do In Emergencies” for
further information.
• Battery gas is flammable and explosive. Keep flame
or sparks away from the battery. Do not use a booster
battery or any other booster source with an output
greater than 12 Volts. Do not allow cable clamps to
touch each other.
• Battery posts, terminals, and related accessories con-
tain lead and lead compounds. Wash hands after
handling.
CAUTION!
•It is essential when replacing the cables on the
battery that the positive cable is attached to the
positive post and the negative cable is attached to the
negative post. Battery posts are marked positive (+)
and negative (-) and are identified on the battery
case. Cable clamps should be tight on the terminal
posts and free of corrosion.
• If a “fast charger” is used while the battery is in the
vehicle, disconnect both vehicle battery cables before
connecting the charger to the battery. Do not use a
“fast charger” to provide starting voltage.
Air Conditioner Maintenance
For best possible performance, your air conditioner should
be checked and serviced by an authorized dealer at the
start of each warm season. This service should include
cleaning of the condenser fins and a performance test.
Drive belt tension should also be checked at this time.
468 MAINTAINING YOUR VEHICLE