display DODGE GRAND CARAVAN 2020 Owners Manual

2
INTRODUCTION
HOW TO USE THIS MANUAL .................................. 8
Essential Information .................................... 8
Symbols .......................................................... 8
WARNINGS AND CAUTIONS ................................. 8
VEHICLE MODIFICATIONS/ALTERATIONS ........... 8
GETTING TO KNOW YOUR VEHICLE
KEYS ........................................................................ 9
Key Fobs ......................................................... 9
IGNITION SWITCH .................................................11
Wireless Ignition Node (WIN) ...................... 11
REMOTE START — IF EQUIPPED .........................12
How To Use Remote Start ........................... 12
Remote Start Abort Messages .................... 12
To Enter Remote Start Mode ...................... 12
To Exit Remote Start Mode Without
Driving The Vehicle ..................................... 13 To Exit Remote Start Mode And Drive The
Vehicle .......................................................... 13 General Information .................................... 13
SENTRY KEY ..........................................................13
Key Programming ....................................... 14
Replacement Keys....................................... 14
General Information .................................... 14
VEHICLE SECURITY ALARM — IF EQUIPPED .....15
Rearming Of The System............................. 15
To Arm The System ..................................... 15
To Disarm The System ................................ 15
Tamper Alert................................................. 16 DOORS .................................................................. 16
Manual Door Locks...................................... 16
Power Door Locks — If Equipped ............... 17
Power Sliding Side Door — If Equipped ...... 18
Child Locks ................................................... 19
SEATS .................................................................... 20
Manual Adjustment (Front Seats) — If
Equipped ...................................................... 20 Manual Adjustment (Rear Seats) ............... 21
Power Seats — If Equipped ......................... 27
Heated Seats — If Equipped ....................... 28
Plastic Grocery Bag Retainer Hooks........... 30
HEAD RESTRAINTS .............................................. 30
Supplemental Active Head Restraints
— Front Seats ............................................... 30 Head Restraints — Second Row Quad
Seats............................................................. 31 Head Restraints — Second Row Bench ...... 32
Head Restraints — Third Row...................... 32
STEERING WHEEL ............................................... 33
Tilt/Telescoping Steering Column .............. 33
Heated Steering Wheel — If Equipped ....... 34
MIRRORS .............................................................. 34
Automatic Dimming Mirror
— If Equipped .............................................. 34 Automatic Dimming Mirror With Rear
View Camera Display — If Equipped ........... 35 Outside Mirrors ........................................... 35
Interior Observation Mirror.......................... 36
Power Mirrors — If Equipped ...................... 36
Outside Mirrors Folding Feature ................. 36 Heated Mirrors — If Equipped ..................... 37
Illuminated Vanity Mirrors
— If Equipped .............................................. 37
EXTERIOR LIGHTS ...............................................37
Headlight Switch.......................................... 37
Multifunction Lever .................................... 37
Daytime Running Lights (DRLs)
— If Equipped ............................................... 38 High/Low Beam Switch .............................. 38
Flash-To-Pass ............................................... 38
Automatic Headlights ................................. 38
Headlights On With Wipers
— If Equipped ............................................... 38 Headlight Delay — If Equipped.................... 38
Lights-On Reminder ..................................... 39
Front Fog Lights — If Equipped .................. 39
Turn Signals ................................................. 39
Lane Change Assist ..................................... 39
Battery Protection ....................................... 39
INTERIOR LIGHTS ................................................39
Courtesy/Interior Lighting ........................... 39
WINDSHIELD WIPER AND WASHERS ...............41
Windshield Wiper Operation ....................... 41
Rear Wiper And Washer .............................. 42
CLIMATE CONTROLS ...........................................42
Manual Climate Control Overview .............. 42
Automatic Climate Control Overview .......... 48
Climate Control Functions........................... 56
Automatic Temperature Control (ATC)
— If Equipped ............................................... 56 Operating Tips ............................................. 57

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WINDOWS ............................................................59 Power Vent Windows — If Equipped .......... 59
Power Windows ............................................ 59
HOOD......................................................................61
Opening The Hood ....................................... 61
Closing The Hood ......................................... 61
LIFTGATE ................................................................62
Opening ........................................................ 62
Closing .......................................................... 62
Power Liftgate — If Equipped ...................... 62
Cargo Area Features ................................... 63
LOAD LEVELING SYSTEM — IF EQUIPPED .........63
GARAGE DOOR OPENER — IF EQUIPPED ..........63
Before You Begin Programming
HomeLink® .................................................. 64 Programming A Rolling Code ...................... 64
Programming A Non-Rolling Code............... 65
Canadian/Gate Operator Programming ..... 66
Using HomeLink® ........................................ 67
Security......................................................... 67
Troubleshooting Tips ................................... 67
General Information .................................... 68
INTERNAL EQUIPMENT ........................................68
Storage ......................................................... 68
Cupholders .................................................. 73
Sun Screens — If Equipped ......................... 75
Electrical Power Outlets — If Equipped....... 75
Power Inverter — If Equipped ...................... 77
Smoker's Package Kit — If Equipped ......... 78
Sunglass Storage Bin — If Equipped........... 78 ROOF LUGGAGE RACK — IF EQUIPPED ............. 79
Deploying The Crossbars............................. 79
Stowing The Crossbars................................ 80
GETTING TO KNOW YOUR INSTRUMENT PANEL
INSTRUMENT CLUSTER ...................................... 82 Instrument Cluster Descriptions ................ 84
INSTRUMENT CLUSTER DISPLAY ..................... 85
Instrument Cluster Display Location And
Controls ....................................................... 85 Oil Life Reset ................................................ 87
Instrument Cluster Display Menu Items .... 87
TRIP COMPUTER ................................................. 93
WARNING LIGHTS AND MESSAGES .................. 94 Red Warning Lights ..................................... 94
Yellow Warning Lights ................................. 97
White Indicator Lights ............................... 100Green Indicator Lights ............................... 100Blue Indicator Lights.................................. 100
ONBOARD DIAGNOSTIC SYSTEM — OBD II..... 101
Onboard Diagnostic System (OBD II)
Cybersecurity ............................................. 101
EMISSIONS INSPECTION AND
MAINTENANCE PROGRAMS .............................102
SAFETY
SAFETY FEATURES .............................................103
Anti-Lock Brake System (ABS) ................. 103
Electronic Brake Control (EBC) System ... 104 AUXILIARY DRIVING SYSTEMS ........................ 110
Blind Spot Monitoring (BSM)
— If Equipped ............................................. 110 Tire Pressure Monitoring System
(TPMS) ........................................................ 115
OCCUPANT RESTRAINT SYSTEMS ................. 119
Occupant Restraint Systems Features .... 119
Important Safety Precautions ................... 119
Seat Belt Systems .................................... 120Supplemental Restraint Systems (SRS)... 131
Child Restraints ......................................... 141Transporting Pets ..................................... 159
SAFETY TIPS ...................................................... 159
Transporting Passengers .......................... 159
Exhaust Gas ............................................... 159
Safety Checks You Should Make
Inside The Vehicle .................................... 160 Periodic Safety Checks You Should
Make Outside The Vehicle ........................ 161
STARTING AND OPERATING
STARTING THE ENGINE .................................... 162
Normal Starting ......................................... 162Cold Weather Operation
(Below –22°F Or −30°C) ......................... 163 After Starting — Warming Up The
Engine ........................................................ 163 If Engine Fails To Start ............................. 163
ENGINE BLOCK HEATER — IF EQUIPPED ........ 163

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ENGINE BREAK-IN RECOMMENDATIONS ...... 163
PARK BRAKE ..................................................... 164
AUTOMATIC TRANSMISSION............................ 165 Key Ignition Park Interlock ........................ 166Brake/Transmission Shift Interlock
System ........................................................ 166 Fuel Economy (ECON) Mode .....................167Six-Speed Automatic Transmission ..........167
Gear Ranges ..............................................168
POWER STEERING ............................................. 172
Power Steering Fluid Check ......................173
SPEED CONTROL — IF EQUIPPED .................... 173
To Activate .................................................. 174To Set A Desired Speed .............................174To Vary The Speed Setting ........................ 174To Accelerate For Passing ........................ 175To Resume Speed......................................175
To Deactivate .............................................175
PARKSENSE REAR PARK ASSIST
— IF EQUIPPED ................................................... 175
ParkSense Sensors ...................................176
ParkSense Warning Display ......................176
ParkSense Display ..................................... 176Enabling/Disabling ParkSense ................. 178
Service The ParkSense Rear Park Assist
System ........................................................ 178 Cleaning The ParkSense System ..............178
ParkSense System Usage Precautions ....178 PARKVIEW REAR BACK UP CAMERA ............. 179
REFUELING THE VEHICLE ................................. 181
Loose Fuel Filler Cap Message ................. 181
VEHICLE LOADING ............................................182
Certification Label ..................................... 182
TRAILER TOWING ............................................... 183
Common Towing Definitions ..................... 183Trailer Hitch Classification ........................ 184
Trailer Towing Weights
(Maximum Trailer Weight Ratings) .......... 186 Trailer And Tongue Weight ....................... 186
Towing Requirements ............................... 187Towing Tips ................................................ 189
RECREATIONAL TOWING
(BEHIND MOTORHOME, ETC.) .......................... 191
Towing This Vehicle Behind Another
Vehicle ........................................................ 191 Recreational Towing — All Models ............ 191
DRIVING TIPS ...................................................... 192
Driving On Slippery Surfaces .................... 192
Driving Through Water .............................. 192
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS .......................194
BULB REPLACEMENT ........................................ 194Replacement Bulbs .................................. 194Replacing Exterior Bulbs ........................... 196 FUSES .................................................................. 197
General Information .................................. 198
Totally Integrated Power Module
(Fuses) ....................................................... 198
JACKING AND TIRE CHANGING ....................... 202
Jack Location ............................................. 203
Spare Tire Tools ......................................... 203To Access Spare Tire Winch Drive Nut ..... 203Spare Tire Removal .................................. 205
Spare Tire Removal Instructions .............. 205
Preparations For Jacking ......................... 206
Jacking Instructions................................... 206
Securing The Compact Spare Tire ............ 210
Road Tire Installation ................................ 211
TIRE SERVICE KIT — IF EQUIPPED ................... 212
JUMP STARTING ................................................ 219
Preparations For Jump Start ..................... 219
Jump Starting Procedure .......................... 220
IF YOUR ENGINE OVERHEATS ......................... 221
GEAR SELECTOR OVERRIDE ........................... 222
FREEING A STUCK VEHICLE ............................. 223
TOWING A DISABLED VEHICLE ....................... 224
ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS) ................................................. 225
EVENT DATA RECORDER (EDR) ....................... 225

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10GETTING TO KNOW YOUR VEHICLE
Replacing The Battery In The Key Fob With
Remote Control
The replacement battery is one CR2032
battery.
NOTE:
Perchlorate Material — special handling may
apply. See www.dtsc.ca.gov/hazard -
ouswaste/perchlorate for further informa -
tion.
Do not replace coin battery unless the instru -
ment cluster display shows the message
“Key Fob Low Battery”.
Do not touch the battery terminals that are
on the back housing or the printed circuit
board.

1. Remove the emergency key by sliding the mechanical latch on the back of the key
fob sideways with your thumb and then pull
the key out with your other hand.
Emergency WIN Key Removal

2. Gently pry the two halves of the key fob apart. Make sure not to damage the seal
during removal.

Separating WIN Key Fob Case
3. Remove the battery by turning the back
cover over (battery facing downward) and
tapping it lightly on a solid surface such as
a table or similar, then replace the battery.
When replacing the battery, match the (+)
sign on the battery to the (+) sign on the
inside of the battery clip, located on the
back cover. Avoid touching the new battery
with your fingers. Skin oils may cause
battery deterioration. If you touch a battery,
clean it with rubbing alcohol.
4. To assemble the key fob case, line up the two case halves, and snap them together.Programming Additional Key Fobs
Programming the key fob may be performed by
an authorized dealer.
NOTE:
Once a key fob is programmed to a vehicle, it
cannot be repurposed and reprogrammed to
another vehicle.

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12GETTING TO KNOW YOUR VEHICLE
REMOTE START — IF EQUIPPED
How To Use Remote Start
All of the following conditions must be met
before the engine will remote start:
Gear selector in PARK
Doors closed
Hood closed
Liftgate closed
Hazard switch off
Brake switch inactive (brake pedal not
pushed)
Battery at an acceptable charge level
System not disabled from previous remote
start event
Vehicle security alarm not active
Ignition in OFF position
Malfunction Indicator Light is not illuminated
Remote Start Abort Messages
The following messages will display in the
instrument cluster display if the vehicle fails to
remote start or exits remote start prematurely:
Remote Start Aborted — Door Ajar
Remote Start Aborted — Hood Ajar
Remote Start Aborted — Fuel Low
Remote Start Aborted — L/Gate Ajar
Remote Start Disabled — Start Vehicle To
Reset The instrument cluster display message stays
active until the ignition is placed in the ON/RUN
position.
To Enter Remote Start Mode
Push and release the Remote Start button on
the key fob twice within five seconds. The
vehicle doors will lock, the turn signals will flash
twice, and the horn will chirp twice. Then the
engine will start, and the vehicle will remain in
the Remote Start mode for a 15 minute cycle.
NOTE:
If an engine fault is present or fuel level is
low, the vehicle will start and then shut down
in 10 seconds.
The park lamps will turn on and remain on
during Remote Start mode.
For security, power window operation is
disabled when the vehicle is in the Remote
Start mode.
The engine can be started two consecutive
times (two 15 minute cycles) with the key
fob. However, the ignition must be placed in
the ON/RUN position before you can repeat
the start sequence for a third cycle.
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas
contains Carbon Monoxide (CO) which is
odorless and colorless. Carbon Monoxide is
poisonous and can cause serious injury or
death when inhaled.
Keep key fobs away from children. Opera
-
tion of the Remote Start System, windows,
door locks or other controls could cause
serious injury or death.

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GETTING TO KNOW YOUR VEHICLE13
To Exit Remote Start Mode Without Driving
The Vehicle
Push and release the Remote Start button one
time or allow the remote start cycle to complete
the entire 15 minute cycle.
NOTE:
To avoid unintentional shutdowns, the system
will disable for two seconds after receiving a
valid Remote Start request.
To Exit Remote Start Mode And Drive The
Vehicle
Before the end of the 15 minute cycle, push and
release the unlock button on the key fob to
unlock the doors and disarm the vehicle
security alarm (if equipped). Then, insert the key
into the ignition and place the ignition in the
ON/RUN position.
NOTE:
The ignition must be placed in the ON/RUN
position in order to drive the vehicle.
The message “Remote Start Active — Key To
Run” will display in the instrument cluster
display until you place the ignition in the
ON/RUN position.
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful
interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation.
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l'appareil ne doit pas produire de brouillage, et
2. l'utilisateur de l'appareil doit accepter tout
brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for
compliance could void the user’s authority to
operate the equipment.
SENTRY KEY
The Sentry Key Immobilizer system prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed
or activated. Operation is automatic, regardless
of whether the vehicle is locked or unlocked.
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18GETTING TO KNOW YOUR VEHICLE
Unlock Doors Automatically On Exit — If
Equipped
The Unlock Doors Automatically On Exit feature
unlocks all of the vehicle doors when any door
is opened. This will occur only after the gear
selector has been placed into the PARK
position, after the vehicle has been driven (the
gear selector has been placed out of the PARK
position and all doors closed).
The Unlock Doors Automatically On Exit feature
will not operate if there is any manual operation
of the power door locks (lock or unlock).
On vehicles equipped with the optional
instrument cluster display, refer to “Instrument
Cluster Display” in “Getting To Know Your
Instrument Panel” for further information.
NOTE:
Use the Automatic Door Locks at 15 mph
(24 km/h) and Unlock Doors Automatically On
Exit features in accordance with local laws.
Power Sliding Side Door — If Equipped
Push the button on the key fob twice
within five seconds to open, close, or
reverse a power sliding door. The power sliding door may be power opened or
closed in several ways:
Key fob
Inside or outside handles
Buttons located:
In the overhead console
Just inside the sliding door
On the outside handle
Push the button on the key fob twice within five
seconds to open a power sliding door. When the
door is fully open, pushing the button twice
within five seconds a second time will close the
door.
There are power sliding side door switches
located on the B-pillar trim panel, just in front of
the power sliding door for the rear seat
passengers and in the overhead console for the
driver and passengers. Pushing the switch once
will open the power sliding door. If the switch is
pushed while the door is under a power cycle,
the door will reverse direction. NOTE:
The power sliding side door must be unlocked
before the power sliding door switches will
operate.

Power Sliding Door Switch

If the inside or outside door handles are used
while the power sliding side door is activated,
the power sliding door feature will be canceled
and will go into manual mode.
To avoid unintentional operation of the power
sliding doors from the rear seats, push the
power sliding door master lock button, located
in the overhead console, to disable the switches
and handles for the rear seat passengers.

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GETTING TO KNOW YOUR VEHICLE29
Front Heated Seats
There are two heated seat switches that allow
the driver and passenger to operate the seats
independently. The controls for each heater are
located on the switch bank below the climate
controls. You can choose from HI, LO or OFF heat
settings. Amber indicator lights in each switch
indicate the level of heat in use. Two indicator
lights will illuminate for HI, one for LO and none
for OFF.
Push the heated seat button once to turn
the HI setting on.
Push the heated seat button a second
time to turn the LO setting on.
Push the heated seat button a third time
to turn the heating elements off.
NOTE:
Once a heat setting is selected, heat will be felt
within two to five minutes.
If the HI-level setting is selected, the system will
automatically switch to LO-level after approxi -
mately 60 minutes of continuous operation. At
that time, the display will change from HI to LO,
indicating the change. The LO-level setting will
turn off automatically after approximately
45 minutes. Vehicles Equipped With Remote Start
On models that are equipped with remote start,
the heated seats can be programmed to come
on during a remote start.
This feature can be programmed through the
instrument cluster display. Refer to “Instrument
Cluster Display” in “Getting To Know Your
Instrument Panel” for further information.
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica
-
tion, alcohol use, exhaustion or other phys -
ical condition must exercise care when
using the seat heater. It may cause burns
even at low temperatures, especially if
used for long periods of time.
Do not place anything on the seat or seat -
back that insulates against heat, such as a
blanket or cushion. This may cause the seat
heater to overheat. Sitting in a seat that has
been overheated could cause serious
burns due to the increased surface
temperature of the seat.
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica -
tion, alcohol use, exhaustion or other phys -
ical condition must exercise care when
using the seat heater. It may cause burns
even at low temperatures, especially if
used for long periods of time.
Do not place anything on the seat or seat -
back that insulates against heat, such as a
blanket or cushion. This may cause the seat
heater to overheat. Sitting in a seat that has
been overheated could cause serious
burns due to the increased surface
temperature of the seat.
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34GETTING TO KNOW YOUR VEHICLE
(Continued)
Heated Steering Wheel — If Equipped
The steering wheel contains a heating element
that helps warm your hands in cold weather.
The heated steering wheel has only one
temperature setting. Once the heated steering
wheel has been turned on it can operate for an
average of 80 minutes before automatically
shutting off. This time may vary depending on
the temperature of the environment.
The heated steering wheel can shut off early or
may not turn on when the steering wheel is
already warm.
The heated steering wheel control button is
located on the center of the instrument panel
below the climate controls.
Push the heated steering wheel button
once to turn the heating element on.
Push the heated steering wheel button a
second time to turn the heating element off.NOTE:
The engine must be running for the heated
steering wheel to operate.
Vehicles Equipped With Remote Start
On models that are equipped with remote start,
the heated steering wheel can be programed to
come on during a remote start. Refer to
“Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information.
MIRRORS
Automatic Dimming Mirror — If Equipped
The mirror head can be adjusted up, down, left,
and right for various drivers. The mirror should
be adjusted to center on the view through the
rear window.
This mirror automatically adjusts for headlight
glare from vehicles behind you.
NOTE:
The Automatic Dimming feature is disabled
when the vehicle is in REVERSE to improve rear
view viewing.WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica
-
tion, alcohol use, exhaustion, or other phys -
ical conditions must exercise care when
using the steering wheel heater. It may
cause burns even at low temperatures,
especially if used for long periods.
Do not place anything on the steering wheel
that insulates against heat, such as a
blanket or steering wheel covers of any type
and material. This may cause the steering
wheel heater to overheat.
WARNING! (Continued)

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GETTING TO KNOW YOUR VEHICLE35
The Automatic Dimming feature can be turned
on or off through the touchscreen.
Press the mirror dimmer button once to turn
the feature on.
Press the mirror dimmer button a second
time to turn the feature off.

Automatic Dimming Mirror

Automatic Dimming Mirror With Rear View
Camera Display — If Equipped
A single ball joint mirror is provided in the
vehicle. It is a twist on mirror that has a fixed
position at the windshield. The mirror installs on
the windshield button with a counterclockwise
rotation and requires no tools for mounting. The
mirror head can be adjusted up, down, left, and
right for various drivers. The mirror should be
adjusted to center on the view through the rear
window.
This mirror automatically adjusts for headlight
glare from vehicles behind you.
When the vehicle is placed into reverse gear, a
video display illuminates to display the image
generated by the rear view camera located on
the liftgate handle. The auto dimming feature is
also disabled to improve rear view viewing.
Automatic Dimming Mirror With Rear View Camera

Outside Mirrors
To receive maximum benefit, adjust the outside
mirror(s) to center on the adjacent lane of traffic
with a slight overlap of the view obtained on the
inside mirror.
CAUTION!
To avoid damage to the mirror during
cleaning, never spray any cleaning solution
directly onto the mirror. Apply the solution
onto a clean cloth and wipe the mirror clean.
WARNING!
Vehicles and other objects seen in an outside
convex mirror will look smaller and farther
away than they really are. Relying too much
on side convex mirrors could cause you to
collide with another vehicle or other object.
Use your inside mirror when judging the size
or distance of a vehicle seen in a side convex
mirror.
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