Maint DODGE GRAND CARAVAN 2020 Owners Manual

WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway \
motor vehicle can expose you to
chemicals including engine exhaust, carbon monoxide, phthalates, and lea\
d, which are known to the State of California to
cause cancer and birth defects or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash\
your hands frequently
when servicing your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
This Owner’s Manual illustrates and describes the operation of features and equipme\
nt that are either standard or optional on this vehicle. This manual may also include
a description of features and equipment that are no longer available or \
were not ordered on this vehicle. Please disregard any features and equipment described in this
manual that are not on this vehicle. FCA US LLC reserves the right to make changes in design and specificat\
ions, and/or make additions to or improvements to its
products without imposing any obligation upon itself to install them on \
products previously manufactured.
With respect to any vehicles sold in Canada, the name FCA US LLC shall b\
e deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.
If you are the first registered retail owner of your vehicle, you may \
obtain a complimentary printed copy of the Warranty Booklet by calling 1-800-423-6343 (U.S.) or
1-800-387-1143 (Canada) or by contacting your dealer.
This Owner’s Manual is intended to familiarize you with the important features of y\
our vehicle. Your most up-to-date Owner’s Manual, Navigation/Uconnect manuals and
Warranty Booklet can be found by visiting the website on the back cover. U.S. residents can purchase replacement kits by visiting www.techauthority.com and Canadian
residents can purchase replacement kits by calling 1-800-387-1143.The driver’s primary responsibility is the safe operation of the vehicle. Driving w\
hile distracted can result in loss of vehicle control, resulting in an accident and
personal injury. FCA US LLC strongly recommends that the driver use extreme caution whe\
n using any device or feature that may take their attention off the road.
Use of any electrical devices, such as cellular telephones, computers, p\
ortable radios, vehicle navigation or other devices, by the driver while the vehicle is moving
is dangerous and could lead to a serious accident. Texting while driving is also dangerous and should never be done while th\
e vehicle is moving. If you find yourself
unable to devote your full attention to vehicle operation, pull off the \
road to a safe location and stop your vehicle. Some states or provinces prohibit the use of
cellular telephones or texting while driving. It is always the driver’\
s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Dodg\
e brand vehicle and to provide a convenient reference source
for common questions.
Not all features shown in this manual may apply to your vehicle. For add\
itional information, visit www.mopar.com (U.S.), www.mopar.ca (Canada) or your local
Dodge brand dealer.
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol levels
far below the legal minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a friend or use
public transportation.
DRIVING AND ALCOHOL
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and your judg\
ment is impaired
when you have been drinking. Never drink and then drive.
WARNING!

TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
11
1 INTRODUCTION .............................................................................................................................. 7
2 GETTING TO KNOW YOUR VEHICLE ................................................................................... 9
3 GETTING TO KNOW YOUR INSTRUMENT PANEL ........................................................82
4 SAFETY .........................................................................................................................................103 5 STARTING AND OPERATING ............................................................................................... 162
6 IN CASE OF EMERGENCY .....................................................................................................194 7 SERVICING AND MAINTENANCE ...................................................................................... 226
8 TECHNICAL SPECIFICATIONS ............................................................................................ 266
9 MULTIMEDIA .............................................................................................................................. 275
10 CUSTOMER ASSISTANCE .....................................................................................................364
11 INDEX ............................................................................................................................................. 368

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3
WINDOWS ............................................................59 Power Vent Windows — If Equipped .......... 59
Power Windows ............................................ 59
HOOD......................................................................61
Opening The Hood ....................................... 61
Closing The Hood ......................................... 61
LIFTGATE ................................................................62
Opening ........................................................ 62
Closing .......................................................... 62
Power Liftgate — If Equipped ...................... 62
Cargo Area Features ................................... 63
LOAD LEVELING SYSTEM — IF EQUIPPED .........63
GARAGE DOOR OPENER — IF EQUIPPED ..........63
Before You Begin Programming
HomeLink® .................................................. 64 Programming A Rolling Code ...................... 64
Programming A Non-Rolling Code............... 65
Canadian/Gate Operator Programming ..... 66
Using HomeLink® ........................................ 67
Security......................................................... 67
Troubleshooting Tips ................................... 67
General Information .................................... 68
INTERNAL EQUIPMENT ........................................68
Storage ......................................................... 68
Cupholders .................................................. 73
Sun Screens — If Equipped ......................... 75
Electrical Power Outlets — If Equipped....... 75
Power Inverter — If Equipped ...................... 77
Smoker's Package Kit — If Equipped ......... 78
Sunglass Storage Bin — If Equipped........... 78 ROOF LUGGAGE RACK — IF EQUIPPED ............. 79
Deploying The Crossbars............................. 79
Stowing The Crossbars................................ 80
GETTING TO KNOW YOUR INSTRUMENT PANEL
INSTRUMENT CLUSTER ...................................... 82 Instrument Cluster Descriptions ................ 84
INSTRUMENT CLUSTER DISPLAY ..................... 85
Instrument Cluster Display Location And
Controls ....................................................... 85 Oil Life Reset ................................................ 87
Instrument Cluster Display Menu Items .... 87
TRIP COMPUTER ................................................. 93
WARNING LIGHTS AND MESSAGES .................. 94 Red Warning Lights ..................................... 94
Yellow Warning Lights ................................. 97
White Indicator Lights ............................... 100Green Indicator Lights ............................... 100Blue Indicator Lights.................................. 100
ONBOARD DIAGNOSTIC SYSTEM — OBD II..... 101
Onboard Diagnostic System (OBD II)
Cybersecurity ............................................. 101
EMISSIONS INSPECTION AND
MAINTENANCE PROGRAMS .............................102
SAFETY
SAFETY FEATURES .............................................103
Anti-Lock Brake System (ABS) ................. 103
Electronic Brake Control (EBC) System ... 104 AUXILIARY DRIVING SYSTEMS ........................ 110
Blind Spot Monitoring (BSM)
— If Equipped ............................................. 110 Tire Pressure Monitoring System
(TPMS) ........................................................ 115
OCCUPANT RESTRAINT SYSTEMS ................. 119
Occupant Restraint Systems Features .... 119
Important Safety Precautions ................... 119
Seat Belt Systems .................................... 120Supplemental Restraint Systems (SRS)... 131
Child Restraints ......................................... 141Transporting Pets ..................................... 159
SAFETY TIPS ...................................................... 159
Transporting Passengers .......................... 159
Exhaust Gas ............................................... 159
Safety Checks You Should Make
Inside The Vehicle .................................... 160 Periodic Safety Checks You Should
Make Outside The Vehicle ........................ 161
STARTING AND OPERATING
STARTING THE ENGINE .................................... 162
Normal Starting ......................................... 162Cold Weather Operation
(Below –22°F Or −30°C) ......................... 163 After Starting — Warming Up The
Engine ........................................................ 163 If Engine Fails To Start ............................. 163
ENGINE BLOCK HEATER — IF EQUIPPED ........ 163

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5
SERVICING AND MAINTENANCE
SCHEDULED SERVICING .................................. 226Maintenance Plan......................................227
ENGINE COMPARTMENT .................................. 231
Engine Compartment — 3.6L ....................231
Checking Oil Level......................................232
Adding Washer Fluid .................................232
Maintenance-Free Battery .......................232
Pressure Washing ......................................233
DEALER SERVICE .............................................. 233
Engine Oil .................................................. 233Engine Oil Filter ..........................................234Engine Air Cleaner Filter ...........................235
Air Conditioner Maintenance ...................235Accessory Drive Belt Inspection................236Body Lubrication ........................................237
Windshield Wiper Blades ..........................238
Exhaust System ........................................238
Cooling System ..........................................239Brake System ............................................242
Automatic Transmission ............................243
RAISING THE VEHICLE ...................................... 244
TIRES ................................................................... 245
Tire Safety Information .............................245Tires — General Information .....................252Tire Types ...................................................256
Spare Tires — If Equipped .........................257
Wheel And Wheel Trim Care ....................259
Tire Chains and Traction Devices ............260
Tire Rotation Recommendations .............261 DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES .................. 261
Treadwear .................................................. 261
Traction Grades ......................................... 261
Temperature Grades ................................. 262
VEHICLE STORAGE .............................................262
BODYWORK ........................................................ 262
Protection From Atmospheric Agents....... 262
Body And Underbody Maintenance .......... 263Preserving The Bodywork .......................... 263
INTERIORS ......................................................... 264
Seats And Fabric Parts .............................. 264
Plastic And Coated Parts ........................... 264
Glass Surfaces .......................................... 265Cleaning The Instrument Panel
Cupholders ................................................. 265
TECHNICAL SPECIFICATIONS
IDENTIFICATION DATA .......................................266
Vehicle Identification Number .................. 266
BRAKE SYSTEM .................................................. 266
WHEEL AND TIRE TORQUE
SPECIFICATIONS ................................................ 266
Torque Specifications ................................ 266
FUEL REQUIREMENTS ......................................267
3.6L Engine ................................................ 267
Reformulated Gasoline ............................ 268
Materials Added To Fuel ........................... 268
Gasoline/Oxygenate Blends ..................... 268 Do Not Use E-85 In Non-Flex Fuel
Vehicles ...................................................... 269 CNG And LP Fuel System
Modifications ............................................. 269 MMT In Gasoline........................................ 269
Fuel System Cautions................................ 270
Carbon Monoxide Warnings...................... 270
FLUID CAPACITIES ............................................ 271
FLUIDS AND LUBRICANTS ................................ 272
Engine ........................................................ 272
Chassis ....................................................... 274
MULTIMEDIA
CYBERSECURITY ............................................... 275
SAFETY AND GENERAL INFORMATION .......... 276Safety Guidelines....................................... 276
RADIO 430/430 NAV........................................ 277
General Handling....................................... 277
Getting Started .......................................... 279
Radio Mode ................................................ 281
Media Mode ............................................... 286
Remote Devices......................................... 299Uconnect Phone— If Equipped ................. 304
Navigation — If Equipped .......................... 317
STEERING WHEEL AUDIO CONTROLS — IF
EQUIPPED .......................................................... 340
Radio Operation......................................... 340CD Player.................................................... 340

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7
INTRODUCTION
Dear Customer,
Congratulations on selecting your new vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality. This Owner’s
Manual has been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance of your
vehicle. It is supplemented by Warranty Information and customer oriented documents. Within this information, you will find a description of the services
that FCA US LLC offers to its customers, the vehicle's warranty coverage, and the details of the terms and conditions for maintaining its validity. Please
take the time to read all of these publications carefully before driving your vehicle for the first time. Following the instructions, recommendations, tips,
and important warnings in this manual will help assure safe and enjoyable operation of your vehicle. Be sure you are familiar with all vehicle controls,
particularly those used for braking, steering, transmission, and transfer case shifting (if equipped). Learn how your vehicle handles on different road
surfaces. Your driving skills will improve with experience.
This Owner’s Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated
in the text. Therefore, you should only consider the information which is related to the trim level, engine, and version that you have purchased. Any
content introduced throughout the Owner’s Information, that may or may not be applicable to your vehicle, will be identified with the wording “If
Equipped”. All data contained in this publication are intended to help you use your vehicle in the best possible way. FCA US LLC aims at a constant
improvement of the vehicles produced. For this reason, it reserves the right to make changes to the model described for technical and/or commercial
reasons. For further information, contact an authorized dealer.
When it comes to service, remember that authorized dealers know your vehicle best, have factory-trained technicians and genuine MOPAR® parts, and
care about your satisfaction.1

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GETTING TO KNOW YOUR VEHICLE45
Controlling The Rear Climate Controls From
The Front Panel Controls
The rear Manual Climate Control system has
floor air outlets at the rear right side of the third
row seats and overhead outlets at each
outboard rear seating position. The system
provides heated air through the floor outlets or
cool, dehumidified air through the headliner
outlets. The rear system temperature control buttons on
the faceplate are located below the radio
system, located on the instrument panel.
Floor Mode
Floor Mode Button
Push button to select Floor Mode. The indicator illuminates when this mode is on. Air comes from the floor outlets. A slight
amount of air is directed through the defrost and side window demister outlets.
Mix Mode Mix Mode Button
Push button to select Mix Mode. The indicator illuminates when this mode is on. Air is directed through the floor, defrost,
and side window demister outlets. This setting works best in cold or snowy conditions that require extra heat to the
windshield. This setting is good for maintaining comfort while reducing moisture on the windshield.
Icon Description
2

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GETTING TO KNOW YOUR VEHICLE51
Controlling The Rear Climate Controls From
The Front ATC Panel
The rear ATC system has floor air outlets at the
rear right side of the third row seats and
overhead outlets at each outboard rear seating
position. The system provides heated air
through the floor outlets or cool, dehumidified
air through the headliner outlets. The rear
system temperature control buttons are located
in the Uconnect system, located on the
instrument panel.
Front ATC Panel Rear Control Display

Mix Mode
Mix Mode
Toggle the Modes Control Button until you see Mix Mode Icon on the display. Air is directed through the floor, defrost, and
side window demister outlets. This setting works best in cold or snowy conditions that require extra heat to the windshield.
This setting is good for maintaining comfort while reducing moisture on the windshield.
Front Defrost Mode Front Defrost Mode Button
Push the button to select Front Defrost Mode. The indicator illuminates when this mode is on. Air comes from the
windshield and side window demist outlets. When the defrost mode is selected, the blower level will increase. Use Defrost
mode with maximum temperature settings for best windshield and side window defrosting and defogging.
Icon Description
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GETTING TO KNOW YOUR VEHICLE53
Rear Automatic Temperature Control (ATC) —
If Equipped
The Three-Zone ATC system allows for
adjustment of the rear climate controls from the
front ATC panel. To change the rear system
settings:
Press the REAR button to change control to
rear control mode, Rear display will appear.
Control functions now operate rear system.
To return to Front screen, press the REAR
button again, or it will revert to the Front
screen after six seconds.
Rear ATC Control Features
1. Adjust the Rear Blower, Rear Temperature
and the Rear Modes to suit your comfort
needs.

2. ATC is selected by pushing the AUTO button.
Once the desired temperature is displayed, the
ATC System will automatically achieve and
maintain that comfort level. When the system is
set up for your comfort level, it is not necessary
to change the settings. You will experience the
greatest efficiency by simply allowing the
system to function automatically.
Bi-Level Mode
Rear Bi-Level Mode
Toggle the Modes Control Button until the Rear Bi-Level Mode appears on the display. Air comes from both the headliner
outlets and the floor outlets.
NOTE:
In many temperature positions, the Bi-Level mode is designed to provide cooler air out of the headliner outlets and warmer
air from the floor outlets.
Floor Mode
Rear Floor Mode
Toggle the Modes Control Button until the Rear Floor Mode appears on the display. Air comes from the floor vents.
Icon Description
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GETTING TO KNOW YOUR VEHICLE55
Rear Temperature Control Knob
To change the temperature in the rear of the vehicle, turn the Temperature Control Knob. Turn it to the right to raise the
temperature, or turn it to the left to lower the temperature. The rear temperature settings are displayed in control head.
When rear controls are locked by the front system, the Rear Temperature Lock symbol on the control head is illuminated and
any rear overhead adjustments are ignored.
Push the Rear Temperature Lock button on the front ATC panel. This turns off the Rear Temperature Lock icon in the rear
temperature knob.
Rear Blower Control Knob
The rear blower control can be manually set to off, or any fixed blower speed by rotating the Blower Control Knob in the rear
of the vehicle. This allows the rear seat occupants to control the volume of air circulated in the rear of the vehicle.
Rear AUTO Mode
Rear AUTO is selected by adjusting the rear blower knob counterclockwise to AUTO. The ATC system will automatically achieve
and maintain that comfort level. When the system is set up for your comfort level, it is not necessary to change the settings.
You will experience the greatest efficiency by simply allowing the system to function automatically.
Icon Description
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56GETTING TO KNOW YOUR VEHICLE
Climate Control Functions
A/C (Air Conditioning)
The Air Conditioning (A/C) button allows the
operator to manually activate or deactivate the
air conditioning system. When the air
conditioning system is turned on, cool
dehumidified air will flow through the outlets
into the cabin. For improved fuel economy,
press the A/C button to turn off the air
conditioning and manually adjust the blower
and airflow mode settings. Also, make sure to
select only Panel, Bi-Level, or Floor modes.
NOTE:
For Manual Climate Controls, if the system is
in Mix, Floor or Defrost Mode, the A/C can be
turned off, but the A/C system shall remain
active to prevent fogging of the windows.
If fog or mist appears on the windshield or
side glass, select Defrost mode, and increase
blower speed if needed.
If your air conditioning performance seems
lower than expected, check the front of the
A/C condenser (located in front of the radi -
ator), for an accumulation of dirt or insects.
Clean with a gentle water spray from the front
of the radiator and through the condenser.
MAX A/C
MAX A/C sets the control for maximum cooling
performance.
Press and release to toggle between MAX A/C
and the prior settings. The button illuminates
when MAX A/C is on.
In MAX A/C, the blower level and mode position
can be adjusted to desired user settings.
Pressing other settings will cause the MAX A/C
operation to switch to the selected setting and
MAX A/C to exit.
Recirculation
In cold weather, use of Recirculation mode may
lead to excessive window fogging. The Recircu -
lation feature may be unavailable (button on
the touchscreen greyed out) if conditions exist
that could create fogging on the inside of the
windshield. On systems with Manual Climate Controls, if
equipped, the Recirculation mode is not
allowed in Defrost mode to improve window
clearing operation. Recirculation is disabled
automatically if this mode is selected.
Attempting to use Recirculation while in this
mode causes the LED in the control button to
blink and then turns off.
Automatic Temperature Control (ATC) — If
Equipped
Automatic Operation

1. Push the AUTO button on the faceplate, or
the AUTO button on the touchscreen on the
Automatic Temperature Control (ATC)
Panel.

2. Next, adjust the temperature you would like the system to maintain by adjusting the
driver and passenger temperature control
buttons. Once the desired temperature is
displayed, the system will achieve and
automatically maintain that comfort level.

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