Maint DODGE GRAND CARAVAN 2020 Manual Online

CUSTOMER ASSISTANCE367
PUBLICATION ORDER FORMS
To order the following manuals, you may use
either the website or the phone numbers listed
below.
Service Manuals
These comprehensive Service Manuals provide
the information that students and professional
technicians need in diagnosing/trouble -
shooting, problem solving, maintaining,
servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle,
system, and/or components is written in
straightforward language with illustrations,
diagrams, and charts. Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with
diagrams, charts and detailed illustrations.
These practical manuals make it easy for
students and technicians to find and fix
problems on computer-controlled vehicle
systems and features. They show exactly how to
find and correct problems the first time, using
step-by-step troubleshooting and drivability
procedures, proven diagnostic tests and a
complete list of all tools and equipment.
Owner's Manuals
These Owner's Manuals have been prepared
with the assistance of service and engineering
specialists to acquaint you with specific FCA US
LLC vehicles. Included are starting, operating,
emergency and maintenance procedures as
well as specifications, capabilities and safety
tips.
To access your Owner's Information online, visit
www.mopar.com/om
To order a hard copy of your Owner's
Information, call Tech Authority toll free at:
1-800-890-4038 (US)
1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
www.techauthority.com (US)
10

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368
INDEX
A
About Your Brakes......................................... 266Adding Engine Coolant (Antifreeze)............... 240Adding Fuel.................................................... 181Adding Washing Fluid.................................... 232Additives, Fuel............................................... 268AdjustDown........................................................... 28Forward....................................................... 28Rearward..................................................... 28Up................................................................ 28Air Bag........................................................... 132Air Bag Operation...................................... 133Air Bag Warning Light................................ 131Driver Knee Air Bag................................... 134Enhanced Accident Response......... 138, 225Event Data Recorder (EDR)....................... 225If Deployment Occurs................................ 138Knee Impact Bolsters................................ 134Maintaining Your Air Bag System.............. 139Maintenance............................................. 139Side Air Bags............................................. 134Transporting Pets...................................... 159Air Bag Light..................................94, 131, 160Air Cleaner, Engine
(Engine Air Cleaner Filter).............................. 235
Air Conditioner Maintenance........................ 235Air Conditioner Refrigerant........................... 235Air Conditioner System................................. 235Air Conditioning................................................ 56Automatic Rear............................................ 51Rear............................................................. 45Air Conditioning Filter..............................58, 235Air Conditioning, Operating Tips....................... 57Air Filter........................................................ 235Air PressureTires......................................................... 253AlarmArm The System.......................................... 15Disarm The System..................................... 15Security Alarm............................................. 97Alterations/ModificationsVehicle........................................................... 8Antifreeze (Engine Coolant)................. 240, 271Disposal................................................... 242Anti-Lock Brake System (ABS)...................... 103Anti-Lock Warning Light................................... 97Ashtray............................................................. 78Assist, Hill Start............................................. 108Assistance Towing........................................ 312Automatic Dimming Mirror............................... 34Automatic Door Locks............................... 17, 18
Automatic Headlights.......................................38Automatic Transmission....................... 165, 244Adding Fluid..................................... 244, 274Fluid And Filter Change............................. 244Fluid Change............................................. 244Fluid Level Check............................. 243, 244Fluid Type........................................ 243, 274Gear Ranges............................................. 168Special Additives...................................... 244Torque Converter...................................... 172Axle Fluid....................................................... 274Axle Lubrication............................................ 274
B
Battery................................................... 95, 232Charging System Light.................................95Jump Starting........................................... 219Keyless Key Fob Replacement....................10Battery Saver Feature......................................39Belts, Seat.................................................... 160Body Mechanism Lubrication........................ 237B-Pillar Location............................................ 249Brake Assist System..................................... 104Brake Control System, Electronic.................. 104Brake Fluid.................................................... 274

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370
Dimmer Switch Headlight
.............................................. 37, 38DipsticksAutomatic Transmission............................ 244Oil (Engine)................................................ 232Power Steering.......................................... 173Disabled Vehicle Towing................................ 224DisposalAntifreeze (Engine Coolant)....................... 242Door Ajar................................................... 95, 96Door Ajar Light.......................................... 95, 96Door LocksAutomatic.................................................... 17Doors............................................................... 16Driver’s Seat Back Tilt..................................... 20DrivingThrough Flowing, Rising, Or Shallow
Standing Water
......................................... 192DVD Player (Video Entertainment System).... 344
E
Economy (Fuel) Mode.................................... 167Electric Brake Control System....................... 104Anti-Lock Brake System............................. 103Traction Control System............................ 109Electric Remote Mirrors................................... 36Electrical Power Outlets................................... 75Electronic Speed Control (Cruise Control)...... 173
Electronic Stability Control (ESC).................. 105Electronic Throttle Control Warning Light......... 95Emergency, In Case OfFreeing Vehicle When Stuck..................... 223Hazard Warning Flasher........................... 194Jacking................................... 202, 206, 244Jump Starting........................................... 219Emission Control System Maintenance........ 102Engine........................................................... 231Air Cleaner................................................ 235Block Heater............................................. 163Break-In Recommendations..................... 163Checking Oil Level.................................... 232Compartment........................................... 231Compartment Identification...................... 231Coolant (Antifreeze).................................. 272Cooling..................................................... 239Exhaust Gas Caution....................... 159, 270Fails To Start............................................ 163Flooded, Starting...................................... 163Oil........................................... 233, 271, 272Oil Filler Cap............................................. 231Oil Filter.................................................... 234Oil Selection.................................... 233, 271Oil Synthetic............................................. 234Overheating.............................................. 221Starting..................................................... 162
Engine Oil Viscosity....................................... 234Engine Oil Viscosity Chart.............................. 234Enhanced Accident Response
Feature................................................ 138, 225Ethanol.......................................................... 268Exhaust Gas Cautions.......................... 159, 270Exhaust System................................... 159, 238Exterior Lighting...............................................37Exterior Lights............................... 37, 161, 194
F
FiltersAir Cleaner
................................................ 235Air Conditioning................................. 58, 235Engine Oil........................................ 234, 272Engine Oil Disposal................................... 234FlashersHazard Warning........................................ 194Turn Signals............37, 100, 161, 196, 197Flash-To-Pass............................................ 37, 38Flooded Engine Starting................................ 163Floor Console...................................................69Fluid Capacities............................................ 271Fluid Leaks.................................................... 161Fluid Level ChecksAutomatic Transmission........................... 244Brake........................................................ 243Power Steering......................................... 173

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372
J
Jack Location
................................................. 203Jack Operation..................................... 202, 244Jump Starting................................................ 219
K
Key Fob Arm The Alarm
............................................. 15Disarm The Alarm........................................ 15Programming Additional Key Fobs....... 10, 14Key Fob Battery Service
(Remote Keyless Entry)................................... 10Key Fob Programming
(Remote Keyless Entry)................................... 10Keys................................................................... 9Replacement............................................... 14
L
Lane Change And Turn Signals........................ 37Lane Change Assist.................................. 37, 39Lap/Shoulder Belts....................................... 121Latches.......................................................... 161Hood........................................................... 61Leaks, Fluid................................................... 161Life Of Tires................................................... 255Liftgate............................................................ 62Closing........................................................ 62Opening....................................................... 62Light Bulbs..................................................... 161
Lights............................................................ 161Air Bag...................................... 94, 131, 160Automatic Headlights.................................. 38Back-Up.................................................... 197Battery Saver............................................... 39Brake Assist Warning............................... 107Brake Warning............................................. 94Bulb Replacement.................................... 194Center Mounted Stop............................... 197Cruise....................................................... 100Daytime Running.................................. 37, 38Dimmer Switch, Headlight.................... 37, 38Electronic Stability Program(ESP) Indicator.................................................. 96Exterior..................................................... 161Fog.....................................................39, 196Hazard Warning Flasher........................... 194Headlights..........................................37, 196Headlights On Reminder............................. 39High Beam................................................... 38High Beam/Low Beam Select............... 37, 38Instrument Cluster....................................... 37Interior......................................................... 39License..................................................... 197Lights On Reminder.............................. 37, 39Malfunction Indicator (Check Engine).......... 98Parade Mode (Daytime Brightness)............. 41Park................................................. 100, 196Passing................................................. 37, 38Reading....................................................... 39
Rear Servicing.......................................... 197Rear Tail Lamps........................................ 197Seat Belt Reminder.....................................96Security Alarm.............................................97Service...................................................... 194Side Marker.............................................. 197Traction Control........................................ 107Turn Signals............37, 100, 161, 196, 197Warning Instrument Cluster
Descriptions....................................... 96, 100Load Leveling System......................................63Loading Vehicle...................................... 63, 182Tires.......................................................... 249LocksAutomatic Door............................................17Low Tire Pressure System............................. 115Lubrication, Body.......................................... 237Lug Nuts/Bolts.............................................. 266Luggage Carrier................................................79
M
Maintenance Free Battery............................ 232Maintenance Schedule................................. 226Malfunction Indicator Light
(Check Engine)....................................... 98, 102ManualService...................................................... 367Map/Reading Lights........................................39Media Hub.................................................... 340Methanol....................................................... 268

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374
Recreational Towing
...................................... 191Reformulated Gasoline.................................. 268Refrigerant.................................................... 235Release, Hood................................................. 61Reminder, Lights On........................................ 37Reminder, Seat Belt...................................... 120Remote Keyless Entry Arm The Alarm............................................. 15Disarm The Alarm........................................ 15Programming Additional Key Fobs....... 10, 14Remote StartingExit Remote Start Mode.............................. 13Replacement Bulbs....................................... 194Replacement Keys........................................... 14Replacement Tires......................................... 255Reporting Safety Defects............................... 366Restraints, Child............................................ 141Restraints, Head.............................................. 30Rocking Vehicle When Stuck......................... 223Roof Luggage Rack.......................................... 79Rotation, Tires............................................... 261
S
Safety Checks Inside Vehicle......................... 160Safety Checks Outside Vehicle...................... 161Safety Defects, Reporting.............................. 366Safety Information, Tire................................. 245Safety Tips..................................................... 159Safety, Exhaust Gas....................................... 159
Schedule, Maintenance................................ 226Seat Belt Reminder.......................................... 96Seat Belts............................................ 120, 160Adjustable Shoulder Belt.......................... 124Adjustable Upper Shoulder Anchorage..... 124Adjustable Upper Shoulder Belt
Anchorage................................................ 124Automatic Locking Retractor (ALR)........... 128Child Restraints........................................ 141Energy Management Feature................... 127Extender................................................... 126Front Seat............................... 120, 121, 122Inspection................................................. 160Lap/Shoulder Belt Operation.................... 122Lap/Shoulder Belt Untwisting................... 123Lap/Shoulder Belts.................................. 121Operating Instructions.............................. 122Pregnant Women...................................... 127Pretensioners........................................... 127Rear Seat................................................. 121Reminder.................................................. 120Seat Belt Extender.................................... 126Seat Belt Pretensioner............................. 127Untwisting Procedure............................... 123Seat Belts Maintenance............................... 264Seats................................................. 20, 28, 29Adjustment........................................... 20, 28Heated......................................................... 29
Power...........................................................27Rear Folding................................................20Reclining......................................................21Seatback Release........................................20Stow ‘n Go (Fold in Floor).............................21Tilting...........................................................20Security Alarm..................................................97Arm The System...........................................15Disarm The System......................................15Selection Of Coolant (Antifreeze).................. 272Sentry KeyKey Programming........................................14Sentry Key (Immobilizer)..................................13Sentry Key Replacement..................................14Service Assistance........................................ 364Service Contract............................................ 365Service Manuals........................................... 367SettingsPersonal......................................................90Shift Lever Override...................................... 222Shoulder Belts.............................................. 121Side View Mirror Adjustment............................34Signals, Turn...............37, 100, 161, 196, 197Snow Chains (Tire Chains)............................ 260Snow Tires.................................................... 257Spare Tires..................................205, 257, 258Spark Plugs................................................... 272

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376
Transfer Case Fluid
.......................................................... 274TransmissionAutomatic........................................ 165, 243Fluid................................................ 243, 274Maintenance............................................. 243Transporting Pets.......................................... 159Tread Wear Indicators................................... 255Turn Signals......................... 37, 100, 196, 197
U
UconnectAdvanced Phone Connectivity
...................314Phone Call Features.................................. 309Uconnect (Hands-Free Phone)....................... 304Uconnect Phone............................................ 311Umbrella Holder.............................................. 72Uniform Tire Quality Grades........................... 261Universal Garage Door Opener (HomeLink)..... 63Universal Transmitter...................................... 63Untwisting Procedure, Seat Belt.................... 123USB............................................................... 340
V
Vanity Mirrors.................................................. 37VarianceCompass..................................................... 89Vehicle Identification Number (VIN).............. 266Vehicle Loading................................... 182, 249Vehicle Modifications/Alterations...................... 8Vehicle Storage.......................................57, 262Viscosity, Engine Oil...................................... 234Voice CommandCommands............................................... 361System Operation..................................... 360Voice Training........................................... 363Voice Recognition System (VR)..................... 360
W
Warning Flashers, Hazard............................. 194Warning Lights
(Instrument Cluster Descriptions).................... 97Warnings And Cautions...................................... 8Warranty Information.................................... 366WasherAdding Fluid.............................................. 232
Washers, Windshield.......................................41Washing Vehicle............................................ 263WaterDriving Through........................................ 192Wheel And Wheel Tire Care........................... 259Wheel And Wheel Tire Trim........................... 259Window Fogging...............................................58Windows..........................................................59Rear Vent.....................................................59Windshield Defroster.................................... 160Windshield Washers.............................. 41, 232Windshield Wiper Blades.............................. 238Wipers Blade Replacement........................... 238Wipers, Intermittent.........................................42

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WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway \
motor vehicle can expose you to
chemicals including engine exhaust, carbon monoxide, phthalates, and lea\
d, which are known to the State of California to
cause
cancer and birth defects or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash\
your hands frequently
when servicing your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
This Owner’s Manual illustrates and describes the operation of features and equipme\
nt that are either standard or optional on this vehicle. This manual may also include
a description of features and equipment that are no longer available or \
were not ordered on this vehicle. Please disregard any features and equipment described in this
manual that are not on this vehicle. FCA US LLC reserves the right to make changes in design and specificat\
ions, and/or make additions to or improvements to its
products without imposing any obligation upon itself to install them on \
products previously manufactured.
With respect to any vehicles sold in Canada, the name FCA US LLC shall b\
e deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.
If you are the first registered retail owner of your vehicle, you may \
obtain a complimentary printed copy of the Warranty Booklet by calling 1-800-423-6343 (U.S.) or
1-800-387-1143 (Canada) or by contacting your dealer.
This Owner’s Manual is intended to familiarize you with the important features of y\
our vehicle. Your most up-to-date Owner’s Manual, Navigation/Uconnect manuals and
Warranty Booklet can be found by visiting the website on the back cover. U.S. residents can purchase replacement kits by visiting www.techauthority.com and Canadian
residents can purchase replacement kits by calling 1-800-387-1143.The driver’s primary responsibility is the safe operation of the vehicle. Driving w\
hile distracted can result in loss of vehicle control, resulting in an accident and
personal injury. FCA US LLC strongly recommends that the driver use extreme caution whe\
n using any device or feature that may take their attention off the road.
Use of any electrical devices, such as cellular telephones, computers, p\
ortable radios, vehicle navigation or other devices, by the driver while the vehicle is moving
is dangerous and could lead to a serious accident. Texting while driving is also dangerous and should never be done while th\
e vehicle is moving. If you find yourself
unable to devote your full attention to vehicle operation, pull off the \
road to a safe location and stop your vehicle. Some states or provinces prohibit the use of
cellular telephones or texting while driving. It is always the driver’\
s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Dodg\
e brand vehicle and to provide a convenient reference source
for common questions.
Not all features shown in this manual may apply to your vehicle. For add\
itional information, visit www.mopar.com (U.S.), www.mopar.ca (Canada) or your local
Dodge brand dealer.
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol levels
far below the legal minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a friend or use
public transportation.
DRIVING AND ALCOHOL
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and your judg\
ment is impaired
when you have been drinking. Never drink and then drive.
WARNING!