remote start DODGE GRAND CARAVAN 2020 Owners Manual

2
INTRODUCTION
HOW TO USE THIS MANUAL .................................. 8
Essential Information .................................... 8
Symbols .......................................................... 8
WARNINGS AND CAUTIONS ................................. 8
VEHICLE MODIFICATIONS/ALTERATIONS ........... 8
GETTING TO KNOW YOUR VEHICLE
KEYS ........................................................................ 9
Key Fobs ......................................................... 9
IGNITION SWITCH .................................................11
Wireless Ignition Node (WIN) ...................... 11
REMOTE START — IF EQUIPPED .........................12
How To Use Remote Start ........................... 12
Remote Start Abort Messages .................... 12
To Enter Remote Start Mode ...................... 12
To Exit Remote Start Mode Without
Driving The Vehicle ..................................... 13 To Exit Remote Start Mode And Drive The
Vehicle .......................................................... 13 General Information .................................... 13
SENTRY KEY ..........................................................13
Key Programming ....................................... 14
Replacement Keys....................................... 14
General Information .................................... 14
VEHICLE SECURITY ALARM — IF EQUIPPED .....15
Rearming Of The System............................. 15
To Arm The System ..................................... 15
To Disarm The System ................................ 15
Tamper Alert................................................. 16 DOORS .................................................................. 16
Manual Door Locks...................................... 16
Power Door Locks — If Equipped ............... 17
Power Sliding Side Door — If Equipped ...... 18
Child Locks ................................................... 19
SEATS .................................................................... 20
Manual Adjustment (Front Seats) — If
Equipped ...................................................... 20 Manual Adjustment (Rear Seats) ............... 21
Power Seats — If Equipped ......................... 27
Heated Seats — If Equipped ....................... 28
Plastic Grocery Bag Retainer Hooks........... 30
HEAD RESTRAINTS .............................................. 30
Supplemental Active Head Restraints
— Front Seats ............................................... 30 Head Restraints — Second Row Quad
Seats............................................................. 31 Head Restraints — Second Row Bench ...... 32
Head Restraints — Third Row...................... 32
STEERING WHEEL ............................................... 33
Tilt/Telescoping Steering Column .............. 33
Heated Steering Wheel — If Equipped ....... 34
MIRRORS .............................................................. 34
Automatic Dimming Mirror
— If Equipped .............................................. 34 Automatic Dimming Mirror With Rear
View Camera Display — If Equipped ........... 35 Outside Mirrors ........................................... 35
Interior Observation Mirror.......................... 36
Power Mirrors — If Equipped ...................... 36
Outside Mirrors Folding Feature ................. 36 Heated Mirrors — If Equipped ..................... 37
Illuminated Vanity Mirrors
— If Equipped .............................................. 37
EXTERIOR LIGHTS ...............................................37
Headlight Switch.......................................... 37
Multifunction Lever .................................... 37
Daytime Running Lights (DRLs)
— If Equipped ............................................... 38 High/Low Beam Switch .............................. 38
Flash-To-Pass ............................................... 38
Automatic Headlights ................................. 38
Headlights On With Wipers
— If Equipped ............................................... 38 Headlight Delay — If Equipped.................... 38
Lights-On Reminder ..................................... 39
Front Fog Lights — If Equipped .................. 39
Turn Signals ................................................. 39
Lane Change Assist ..................................... 39
Battery Protection ....................................... 39
INTERIOR LIGHTS ................................................39
Courtesy/Interior Lighting ........................... 39
WINDSHIELD WIPER AND WASHERS ...............41
Windshield Wiper Operation ....................... 41
Rear Wiper And Washer .............................. 42
CLIMATE CONTROLS ...........................................42
Manual Climate Control Overview .............. 42
Automatic Climate Control Overview .......... 48
Climate Control Functions........................... 56
Automatic Temperature Control (ATC)
— If Equipped ............................................... 56 Operating Tips ............................................. 57

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5
SERVICING AND MAINTENANCE
SCHEDULED SERVICING .................................. 226Maintenance Plan......................................227
ENGINE COMPARTMENT .................................. 231
Engine Compartment — 3.6L ....................231
Checking Oil Level......................................232
Adding Washer Fluid .................................232
Maintenance-Free Battery .......................232
Pressure Washing ......................................233
DEALER SERVICE .............................................. 233
Engine Oil .................................................. 233Engine Oil Filter ..........................................234Engine Air Cleaner Filter ...........................235
Air Conditioner Maintenance ...................235Accessory Drive Belt Inspection................236Body Lubrication ........................................237
Windshield Wiper Blades ..........................238
Exhaust System ........................................238
Cooling System ..........................................239Brake System ............................................242
Automatic Transmission ............................243
RAISING THE VEHICLE ...................................... 244
TIRES ................................................................... 245
Tire Safety Information .............................245Tires — General Information .....................252Tire Types ...................................................256
Spare Tires — If Equipped .........................257
Wheel And Wheel Trim Care ....................259
Tire Chains and Traction Devices ............260
Tire Rotation Recommendations .............261 DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES .................. 261
Treadwear .................................................. 261
Traction Grades ......................................... 261
Temperature Grades ................................. 262
VEHICLE STORAGE .............................................262
BODYWORK ........................................................ 262
Protection From Atmospheric Agents....... 262
Body And Underbody Maintenance .......... 263Preserving The Bodywork .......................... 263
INTERIORS ......................................................... 264
Seats And Fabric Parts .............................. 264
Plastic And Coated Parts ........................... 264
Glass Surfaces .......................................... 265Cleaning The Instrument Panel
Cupholders ................................................. 265
TECHNICAL SPECIFICATIONS
IDENTIFICATION DATA .......................................266
Vehicle Identification Number .................. 266
BRAKE SYSTEM .................................................. 266
WHEEL AND TIRE TORQUE
SPECIFICATIONS ................................................ 266
Torque Specifications ................................ 266
FUEL REQUIREMENTS ......................................267
3.6L Engine ................................................ 267
Reformulated Gasoline ............................ 268
Materials Added To Fuel ........................... 268
Gasoline/Oxygenate Blends ..................... 268 Do Not Use E-85 In Non-Flex Fuel
Vehicles ...................................................... 269 CNG And LP Fuel System
Modifications ............................................. 269 MMT In Gasoline........................................ 269
Fuel System Cautions................................ 270
Carbon Monoxide Warnings...................... 270
FLUID CAPACITIES ............................................ 271
FLUIDS AND LUBRICANTS ................................ 272
Engine ........................................................ 272
Chassis ....................................................... 274
MULTIMEDIA
CYBERSECURITY ............................................... 275
SAFETY AND GENERAL INFORMATION .......... 276Safety Guidelines....................................... 276
RADIO 430/430 NAV........................................ 277
General Handling....................................... 277
Getting Started .......................................... 279
Radio Mode ................................................ 281
Media Mode ............................................... 286
Remote Devices......................................... 299Uconnect Phone— If Equipped ................. 304
Navigation — If Equipped .......................... 317
STEERING WHEEL AUDIO CONTROLS — IF
EQUIPPED .......................................................... 340
Radio Operation......................................... 340CD Player.................................................... 340

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6
USB/MP3 CONTROL — IF EQUIPPED .............. 340 Connecting The External USB Device .......341
Using This Feature ..................................... 341Controlling The External USB Device
Using Radio Buttons ..................................341 Play Mode...................................................341
List Or Browse Mode .................................342
Bluetooth® Streaming Audio (BTSA) .......343
UCONNECT MULTIMEDIA — VIDEO
ENTERTAINMENT SYSTEM (VES)
— IF EQUIPPED ................................................... 344
Getting Started........................................... 344
Play Video Games ......................................344
Play A DVD Using The Touchscreen
Radio...........................................................346 Play A DVD Using The VES Player
— If Equipped .............................................347 VES Remote Control — If Equipped ..........348
Remote Control Storage ............................349
Locking The Remote Control .....................349 Replacing The Remote Control
Batteries ..................................................... 349 Headphones Operation ............................. 350Controls ...................................................... 350
Replacing The Headphone Batteries ....... 350
Accessibility — If Equipped ........................ 350
Stereo Headphone Lifetime Limited
Warranty ..................................................... 351 System Information ................................... 351
RADIO OPERATION AND MOBILE PHONES .... 359
Regulatory And Safety Information........... 359
VOICE RECOGNITION QUICK TIPS
— IF EQUIPPED .................................................. 360
Voice Command System Operation ......... 360
Commands ................................................ 361
Voice Training ........................................... 363
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE .......................................... 364Prepare For The Appointment .................. 364Prepare A List............................................. 364
Be Reasonable With Requests ................. 364
IF YOU NEED ASSISTANCE .............................. 364
FCA US LLC Customer Center ................... 365
FCA Canada Inc. Customer Center ........... 365
In Mexico Contact ...................................... 365
Puerto Rico And U.S. Virgin Islands .......... 365Customer Assistance For The Hearing
Or Speech Impaired (TDD/TTY) ................ 365 Service Contract ....................................... 365
WARRANTY INFORMATION .............................. 366
MOPAR PARTS................................................... 366
REPORTING SAFETY DEFECTS ........................ 366
In The 50 United States And
Washington, D.C. ....................................... 366 In Canada ................................................... 366
PUBLICATION ORDER FORMS ........................ 367

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12GETTING TO KNOW YOUR VEHICLE
REMOTE START — IF EQUIPPED
How To Use Remote Start
All of the following conditions must be met
before the engine will remote start:
Gear selector in PARK
Doors closed
Hood closed
Liftgate closed
Hazard switch off
Brake switch inactive (brake pedal not
pushed)
Battery at an acceptable charge level
System not disabled from previous remote
start event
Vehicle security alarm not active
Ignition in OFF position
Malfunction Indicator Light is not illuminated
Remote Start Abort Messages
The following messages will display in the
instrument cluster display if the vehicle fails to
remote start or exits remote start prematurely:
Remote Start Aborted — Door Ajar
Remote Start Aborted — Hood Ajar
Remote Start Aborted — Fuel Low
Remote Start Aborted — L/Gate Ajar
Remote Start Disabled — Start Vehicle To
Reset The instrument cluster display message stays
active until the ignition is placed in the ON/RUN
position.
To Enter Remote Start Mode
Push and release the Remote Start button on
the key fob twice within five seconds. The
vehicle doors will lock, the turn signals will flash
twice, and the horn will chirp twice. Then the
engine will start, and the vehicle will remain in
the Remote Start mode for a 15 minute cycle.
NOTE:
If an engine fault is present or fuel level is
low, the vehicle will start and then shut down
in 10 seconds.
The park lamps will turn on and remain on
during Remote Start mode.
For security, power window operation is
disabled when the vehicle is in the Remote
Start mode.
The engine can be started two consecutive
times (two 15 minute cycles) with the key
fob. However, the ignition must be placed in
the ON/RUN position before you can repeat
the start sequence for a third cycle.
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas
contains Carbon Monoxide (CO) which is
odorless and colorless. Carbon Monoxide is
poisonous and can cause serious injury or
death when inhaled.
Keep key fobs away from children. Opera
-
tion of the Remote Start System, windows,
door locks or other controls could cause
serious injury or death.

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GETTING TO KNOW YOUR VEHICLE13
To Exit Remote Start Mode Without Driving
The Vehicle
Push and release the Remote Start button one
time or allow the remote start cycle to complete
the entire 15 minute cycle.
NOTE:
To avoid unintentional shutdowns, the system
will disable for two seconds after receiving a
valid Remote Start request.
To Exit Remote Start Mode And Drive The
Vehicle
Before the end of the 15 minute cycle, push and
release the unlock button on the key fob to
unlock the doors and disarm the vehicle
security alarm (if equipped). Then, insert the key
into the ignition and place the ignition in the
ON/RUN position.
NOTE:
The ignition must be placed in the ON/RUN
position in order to drive the vehicle.
The message “Remote Start Active — Key To
Run” will display in the instrument cluster
display until you place the ignition in the
ON/RUN position.
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful
interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation.
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l'appareil ne doit pas produire de brouillage, et
2. l'utilisateur de l'appareil doit accepter tout
brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for
compliance could void the user’s authority to
operate the equipment.
SENTRY KEY
The Sentry Key Immobilizer system prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed
or activated. Operation is automatic, regardless
of whether the vehicle is locked or unlocked.
2

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14GETTING TO KNOW YOUR VEHICLE
The system uses a key fob, keyless push button
ignition and a Radio Frequency (RF) receiver to
prevent unauthorized vehicle operation.
Therefore, only key fobs that are programmed
to the vehicle can be used to start and operate
the vehicle. The system cannot reprogram a key
fob obtained from another vehicle.
After placing the ignition switch in the ON/RUN
position, the vehicle security light will turn on for
three seconds for a bulb check. If the light
remains on after the bulb check, it indicates
that there is a problem with the electronics. In
addition, if the light begins to flash after the
bulb check, it indicates that someone
attempted to start the engine with an invalid key
fob. In the event that a valid key fob is used to
start the engine but there is an issue with the
vehicle electronics, the engine will start and
shut off after two seconds.
If the vehicle security light turns on during
normal vehicle operation (vehicle running for
longer than ten seconds), it indicates that there
is a fault in the electronics. Should this occur,
have the vehicle serviced as soon as possible by
an authorized dealer. All of the key fobs provided with your new
vehicle have been programmed to the vehicle
electronics.
Key Programming
Key fob programming is performed at an
authorized dealer.
Replacement Keys
NOTE:
Only key fobs that are programmed to the
vehicle electronics can be used to start and
operate the vehicle. Once a key fob is
programmed to a vehicle, it cannot be
programmed to any other vehicle.NOTE:
Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of
programming a blank key fob to the vehicle
electronics. A blank key fob is one that has
never been programmed.
When having the Sentry Key Immobilizer
System serviced, bring all vehicle keys with you
to an authorized dealer.
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful
interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation.
CAUTION!
The Sentry Key Immobilizer system is not
compatible with some aftermarket remote
starting systems. Use of these systems may
result in vehicle starting problems and loss of
security protection.
CAUTION!
Always remove the key fobs from the vehicle
and lock all doors when leaving the vehicle
unattended.

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GETTING TO KNOW YOUR VEHICLE29
Front Heated Seats
There are two heated seat switches that allow
the driver and passenger to operate the seats
independently. The controls for each heater are
located on the switch bank below the climate
controls. You can choose from HI, LO or OFF heat
settings. Amber indicator lights in each switch
indicate the level of heat in use. Two indicator
lights will illuminate for HI, one for LO and none
for OFF.
Push the heated seat button once to turn
the HI setting on.
Push the heated seat button a second
time to turn the LO setting on.
Push the heated seat button a third time
to turn the heating elements off.
NOTE:
Once a heat setting is selected, heat will be felt
within two to five minutes.
If the HI-level setting is selected, the system will
automatically switch to LO-level after approxi -
mately 60 minutes of continuous operation. At
that time, the display will change from HI to LO,
indicating the change. The LO-level setting will
turn off automatically after approximately
45 minutes. Vehicles Equipped With Remote Start
On models that are equipped with remote start,
the heated seats can be programmed to come
on during a remote start.
This feature can be programmed through the
instrument cluster display. Refer to “Instrument
Cluster Display” in “Getting To Know Your
Instrument Panel” for further information.
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica
-
tion, alcohol use, exhaustion or other phys -
ical condition must exercise care when
using the seat heater. It may cause burns
even at low temperatures, especially if
used for long periods of time.
Do not place anything on the seat or seat -
back that insulates against heat, such as a
blanket or cushion. This may cause the seat
heater to overheat. Sitting in a seat that has
been overheated could cause serious
burns due to the increased surface
temperature of the seat.
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica -
tion, alcohol use, exhaustion or other phys -
ical condition must exercise care when
using the seat heater. It may cause burns
even at low temperatures, especially if
used for long periods of time.
Do not place anything on the seat or seat -
back that insulates against heat, such as a
blanket or cushion. This may cause the seat
heater to overheat. Sitting in a seat that has
been overheated could cause serious
burns due to the increased surface
temperature of the seat.
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34GETTING TO KNOW YOUR VEHICLE
(Continued)
Heated Steering Wheel — If Equipped
The steering wheel contains a heating element
that helps warm your hands in cold weather.
The heated steering wheel has only one
temperature setting. Once the heated steering
wheel has been turned on it can operate for an
average of 80 minutes before automatically
shutting off. This time may vary depending on
the temperature of the environment.
The heated steering wheel can shut off early or
may not turn on when the steering wheel is
already warm.
The heated steering wheel control button is
located on the center of the instrument panel
below the climate controls.
Push the heated steering wheel button
once to turn the heating element on.
Push the heated steering wheel button a
second time to turn the heating element off.NOTE:
The engine must be running for the heated
steering wheel to operate.
Vehicles Equipped With Remote Start
On models that are equipped with remote start,
the heated steering wheel can be programed to
come on during a remote start. Refer to
“Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information.
MIRRORS
Automatic Dimming Mirror — If Equipped
The mirror head can be adjusted up, down, left,
and right for various drivers. The mirror should
be adjusted to center on the view through the
rear window.
This mirror automatically adjusts for headlight
glare from vehicles behind you.
NOTE:
The Automatic Dimming feature is disabled
when the vehicle is in REVERSE to improve rear
view viewing.WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica
-
tion, alcohol use, exhaustion, or other phys -
ical conditions must exercise care when
using the steering wheel heater. It may
cause burns even at low temperatures,
especially if used for long periods.
Do not place anything on the steering wheel
that insulates against heat, such as a
blanket or steering wheel covers of any type
and material. This may cause the steering
wheel heater to overheat.
WARNING! (Continued)

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40GETTING TO KNOW YOUR VEHICLE
The interior lights will automatically turn off in
approximately 10 minutes for the first
activation and 90 seconds every activation
thereafter until the engine is started, if one of
the following occur:
A door, sliding door or the liftgate is left open.
Any overhead reading light is left on.
NOTE:
The ignition must be placed in the OFF position
for this feature to operate.
The courtesy lights also function as reading
lights. Push in on each lens to turn these lights
on while inside the vehicle. Push a second time
to turn each light off. You may adjust the
direction of these lights by pushing the outside
ring, which is identified with four directional
arrows (LED lamps only).
Rear Courtesy/Reading Lights — If Equipped
The overhead console has two sets of courtesy
lights. The lights turn on when a front door, a
sliding door or the liftgate is opened. If your
vehicle is equipped with Remote Keyless Entry,
the lights will also turn on when the unlock
button on the key fob is pushed.
The courtesy lights also function as reading
lights. Push in on each lens to turn these lights
on while inside the vehicle. Push the lens a
second time to turn each light off. You may
adjust the direction of these lights by pushing
the outside ring, which is identified with four
directional arrows.

Reading Lights

Rear Console Halo Lighting
Halo lights are strategically placed soft lighting
that help to illuminate specific areas to aid the
occupants in locating specific features while
driving at night.
The rear overhead console has recessed halo
lighting around the perimeter of the console
base. This feature provides additional lighting
options while traveling and is controlled by the
ambient light dimmer control of the headlight
switch.
Ambient Light Dimmer Control

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GETTING TO KNOW YOUR INSTRUMENT PANEL91
Auto Unlock Doors
When this feature is selected, all doors will
unlock when the vehicle is stopped and the
transmission is in the PARK or NEUTRAL
position and the driver's door is opened. To
make your selection, push and release the right
arrow button until a check-mark appears next to
the feature showing the system has been
activated, or the check-mark is removed
showing the system has been deactivated.
Remote Unlock Sequence
When Unlock Driver Door Only On 1st Press is
selected, only the driver’s side doors will unlock
on the first push of the key fob unlock button.
With Unlock Driver Door Only On 1st Press , you
must push the key fob unlock button twice to
unlock the passenger’s doors. When Unlock All
Doors On 1st Press is selected, all of the doors
will unlock on the first push of the key fob
unlock button. To make your selection, push
and release the right arrow button until a
check-mark appears next to the feature
showing the system has been activated or the
check-mark is removed showing the system has
been deactivated. Remote Start Comfort Sys.
When this feature is selected and the remote
start is activated, the heated steering wheel
and driver heated seat features will automat
-
ically turn on in cold weather. These features
will stay on through the duration of remote start
or until the key is cycled to ON/RUN position. To
make your selection, push and release the right
arrow button until a check-mark appears next to
the feature showing the system has been
activated or the check-mark is removed
showing the system has been deactivated.
Horn With Remote Lock
When this feature is selected, a short horn
sound will occur when the key fob lock button is
pushed. To make your selection, push and
release the right arrow button until a
check-mark appears next to the feature
showing the system has been activated or the
check-mark is removed showing the system has
been deactivated. Flash Lamps With Lock
When selected, the front and rear turn signals
will flash when the doors are locked with the key
fob. To make your selection, push and release
the
right arrow button until a check-mark
appears next to the feature showing the system
has been activated or the check-mark is
removed showing the system has been
deactivated.
Automatic High Beams — If Equipped
When this feature is selected, the high beam
headlights will deactivate automatically under
certain conditions. To make your selection,
push and release the right arrow button until a
check-mark appears next to the feature
showing the system has been activated or the
check-mark is removed showing the system has
been deactivated.
3

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