DODGE JOURNEY 2014 1.G Owners Manual

In Mexico Contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate with the
manufacturer by dialing 1–800–380–CHRY.Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered
by Bell Canada. For TTY teletypewriter users, dial 711
and for Voice callers, dial 1-800-855-0511 to connect with
a Bell Relay Service operator.
Service Contract
You may have purchased a service contract for a vehicle
to help protect you from the high cost of unexpected
repairs after the manufacturer’s New Vehicle Limited
Warranty expires. The manufacturer stands behind only
the manufacturer’s service contracts. If you purchased a
manufacturer’s service contract, you will receive Plan
Provisions and an Owner Identification Card in the mail
within three weeks of the vehicle delivery date. If you
have any questions about the service contract, call the
manufacturer’s Service Contract National Customer
Hotline at 1-800-521-9922 (Canadian residents, call
(800) 465–2001 English / (800) 387–9983 French).
9
IF YOU NEED CONSUMER ASSISTANCE 619

The manufacturer will not stand behind any service
contract that is not the manufacturer’s service contract. It
is not responsible for any service contract other than the
manufacturer’s service contract. If you purchased a ser-
vice contract that is not a manufacturer’s service contract,
and you require service after the manufacturer’s New
Vehicle Limited Warranty expires, please refer to the
contract documents, and contact the person listed in
those documents.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer
has also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You will be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.WARNING!
Engine exhaust, some of its constituents, and certain
vehicle components contain, or emit, chemicals
known to the State of California to cause cancer and
birth defects, or other reproductive harm. In addi-
tion, certain fluids contained in vehicles and certain
products of component wear contain, or emit, chemi-
cals known to the State of California to cause cancer
and birth defects, or other reproductive harm.
WARRANTY INFORMATION
See the Warranty Information Booklet, located on the
DVD, for the terms and provisions of Chrysler Group
LLC warranties applicable to this vehicle and market.
620 IF YOU NEED CONSUMER ASSISTANCE

MOPAR® PARTS
MOPAR® fluids, lubricants, parts, and accessories are
available from an authorized dealer. They are recom-
mended for your vehicle in order to help keep the vehicle
operating at its best.
REPORTING SAFETY DEFECTS
In The 50 United States And Washington, D.C.
If you believe that your vehicle has a defect that could cause
a crash or cause injury or death, you should immediately
inform the National Highway Traffic Safety Administration
(NHTSA) in addition to notifying the manufacturer.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424– 9153),
or go to http://www.safercar.gov; or write to: Administra-
tor, NHTSA, 1200 New Jersey Avenue, SE., West Building,
Washington, D.C. 20590. You can also obtain other informa-
tion about motor vehicle safety from http://
www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/
roadsafety/
9
IF YOU NEED CONSUMER ASSISTANCE 621

PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing Chrysler Group LLC ve-
hicles. A complete working knowledge of the vehicle,
system, and/or components is written in straightforward
language with illustrations, diagrams, and charts. Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and
features. They show exactly how to find and correct
problems the first time, using step-by-step troubleshoot-
ing and drivability procedures, proven diagnostic tests
and a complete list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to ac-
quaint you with specific Chrysler Group LLC vehicles.
Included are starting, operating, emergency and mainte-
nance procedures as well as specifications, capabilities
and safety tips.
622 IF YOU NEED CONSUMER ASSISTANCE

Call toll free at:
•1–800–890–4038 (U.S.)
• 1–800–387–1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire’s manufacturer
in each category is shown on the sidewall of the tires on
your vehicle.
All passenger car tires must conform to Federal safety
requirements in addition to these grades.
Treadwear
The Treadwear grade is a comparative rating, based on the
wear rate of the tire when tested under controlled condi-
tions on a specified government test course. For example, a
tire graded 150 would wear one and one-half times as well
on the government course as a tire graded 100. The relative
performance of tires depends upon the actual conditions of
their use, however, and may depart significantly from the
norm due to variations in driving habits, service practices,
and differences in road characteristics and climate.
Traction Grades
The Traction grades, from highest to lowest, are AA, A, B,
and C. These grades represent the tire’s ability to stop on
wet pavement, as measured under controlled conditions
on specified government test surfaces of asphalt and
concrete. A tire marked C may have poor traction perfor-
mance.
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IF YOU NEED CONSUMER ASSISTANCE 623

WARNING!
The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not
include acceleration, cornering, hydroplaning, or
peak traction characteristics.
Temperature Grades
The temperature grades are A (the highest), B, and C,
representing the tire’s resistance to the generation of heat
and its ability to dissipate heat, when tested under
controlled conditions on a specified indoor laboratory
test wheel. Sustained high temperature can cause the
material of the tire to degenerate and reduce tire life, and
excessive temperature can lead to sudden tire failure.The grade C corresponds to a level of performance,
which all passenger car tires must meet under the Federal
Motor Vehicle Safety Standard No. 109. Grades B and A
represent higher levels of performance on the laboratory
test wheel, than the minimum required by law.
WARNING!
The temperature grade for this tire is established for
a tire that is properly inflated and not overloaded.
Excessive speed, under-inflation, or excessive load-
ing, either separately or in combination, can cause
heat buildup and possible tire failure.
624 IF YOU NEED CONSUMER ASSISTANCE

INDEX
10

About Your Brakes........................434
ABS (Anti-Lock Brake System) ................438
Adding Engine Coolant (Antifreeze) ............569
Adding Fuel ............................ .492
Adding Washer Fluid ..................... .563
Additives, Fuel .......................... .486
Airbag ..................................65
Airbag Deployment ........................76
Airbag Light .............................73
Airbag Maintenance ........................78
Airbag, Side ..............................68
Airbag, Window (Side Curtain) ................69
Air Cleaner, Engine (Engine Air Cleaner Filter) . . . .554
Air Conditioner Maintenance .................557
Air Conditioning Filter .....................404
Air Conditioning, Operating Tips ..............405
Air Conditioning, Rear Zone .................385
Air Conditioning Refrigerant .................557
Air Conditioning System ....................557 Air Pressure, Tires
........................ .462
Alarm Light ............................ .310
Alarm, Panic .............................24
Alarm (Security Alarm) ......................18
Alarm System (Security Alarm) ................18
All Wheel Drive (AWD) .....................429
Alterations/Modifications, Vehicle ...............7
Antifreeze (Engine Coolant) ..................568
Disposal ............................. .571
Anti-Lock Brake System (ABS) ................438
Anti-Lock Warning Light ....................309
Appearance Care ........................ .580
Arming System (Security Alarm) ...............18
Assist, Hill Start ..........................448
Auto Down Power Windows ..................42
Automatic Dimming Mirror ..................119
Automatic Door Locks ......................33
Automatic Headlights ..................... .226
Automatic Oil Change Indicator ...............320
626 INDEX

Automatic Transmission....................417
Adding Fluid ..........................576
Fluid and Filter Changes ..................578
Fluid Level Check .......................576
Fluid Type ............................605
Gear Ranges .......................... .421
Special Additives .......................575
Autostick ...............................427
Auto Unlock, Doors ........................34
Auxiliary Electrical Outlet (Power Outlet) ........269
Auxiliary Power Outlet .....................269
Back-Up Lights .......................... .598
Battery .................................555
Keyless Transmitter Replacement (RKE) ........25
Location ............................. .555
Belts, Seat ...............................51 Bluetooth®
Connecting To A Particular Mobile Phone Or
Audio Device After Pairing ................156
Connect Or Disconnect Link Between the
Uconnect® Phone And Mobile Phone .........143
Pair (Link) Uconnect® Phone To A Mobile
Phone ...............................129
Body Mechanism Lubrication .................560
B-Pillar Location ..........................456
Brake Assist System .......................441
Brake Control System, Electronic ..............439
Brake Fluid ............................ .605
Brake, Parking .......................... .434
Brakes .................................437
Brake System ............................437
Anti-Lock (ABS) ........................438
Fluid Check .......................... .573
Master Cylinder ........................573
10
INDEX 627

Parking............................. .434
Warning Light ........................ .307
Brake/Transmission Interlock .................419
Break-In Recommendations, New Vehicle ........106
Brightness, Interior Lights ...................230
Bulb Replacement ........................ .594
Bulbs, Light .............................111
Camera, Rear ............................251
Capacities, Fluid ..........................602
Caps, Filler Fuel .................................492
Oil (Engine) .......................... .545
Power Steering ........................ .434
Radiator (Coolant Pressure) ................570
Carbon Monoxide Warning ..................108
Cargo Area Cover ........................ .287
Cargo Area Features .......................284
Cargo Compartment .......................284 Light
............................... .284
Luggage Carrier ........................293
Cargo Load Floor ........................ .285
Cargo Management System ..................285
Rollaway Tonneau Cover ..................287
Tri-Fold Load Floor ..................... .285
Cargo Tie-Downs ........................ .286
Cargo (Vehicle Loading) ....................285
Car Washes ............................ .580
Cellular Phone .......................... .375
Certification Label ........................ .494
Chains, Tire ............................ .471
Changing A Flat Tire .......................518
Chart, Tire Sizing ........................ .451
Check Engine Light (Malfunction Indicator Light) . .302
Checking Your Vehicle For Safety ..............107
Checks, Safety .......................... .107
Child Restraint ............................80
628 INDEX