towing DODGE JOURNEY 2017 1.G Owners Manual

Emergency And Towing Assistance
The 911/Help numbers can only be altered. These can not
be deleted or the names can not be changed.
To change the 911/Help number follow these steps.
1. Press the “Phonebook” button on the touchscreen fromthe Phone main screen.
2. Press the “911/Help” button on the touchscreen. Press the appropriate listing to alter, Emergency for example.
3. Once Emergency is pressed, the “Edit” button on the touchscreen appears. Press the “Edit” button on the
touchscreen and you will be given the choice to Edit
Number or Reset to Default.
4. Follow the on-screen prompts to complete the task.
Phone Call Features
The following features can be accessed through the
Uconnect Phone if the feature(s) are available on your
mobile service plan. For example, if your mobile service
plan provides three-way calling, this feature can be ac-
cessed through the Uconnect Phone. Check with your
mobile service provider for the features that you have.
Ways To Initiate A Phone Call
Listed below are all the ways you can initiate a phone call
with Uconnect Phone.
• Redial
• Dial by pressing in the number
• Voice Commands (Dial by Saying a Number, Call by
Saying a Phonebook Name, Redial, or Call Back)
• Mobile Phonebook
• Recent Call Log
NOTE: All of the above operations except Redial can be
done with one call or less active.
Dial By Saying A Number
1. Push the Phonebutton to begin.
2. After the “Listening” prompt and the following beep, say “Dial 248-555-1212.”
3. The Uconnect Phone will dial 248-555-1212.
100 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

NOTE:
•The emergency number dialed is based on the country
where the vehicle is purchased (911 for the U.S. and
Canada and 060 for Mexico). The number dialed may
not be applicable with the available mobile service and
area.
• The Uconnect Phone does slightly lower your chances of
successfully making a phone call as to that for the
mobile phone directly.
WARNING!
Your phone must be turned on and connected to the
Uconnect Phone to allow use of this vehicle feature in
emergency situations, when the mobile phone has
network coverage and stays connected to the Uconnect
Phone.
Roadside Assistance/Towing Assistance
If you need roadside/towing assistance:
• Push the Phone
button to begin.
•After the “Listening” prompt and the following beep,
say “Roadside Assistance” or say “Towing Assistance.” NOTE:
The roadside/towing assistance number dialed is
based on the country where the vehicle is purchased
(1-800-521-2779 for U.S./Canada, 55-14-3454 for Mexico
City and 1-800-712-3040 for outside Mexico City in
Mexico). Please refer to the FCA US LLC 24-Hour “Road-
side Assistance” coverage details in the Warranty Informa-
tion Booklet and on the 24-Hour Roadside Assistance Card.
Voice Mail Calling
To learn how to access your voice mail, refer to “Working
with Automated Systems.”
Working With Automated Systems
This method is used in instances where one generally has
to push numbers on the mobile phone keypad while
navigating through an automated telephone system.
You can use your Uconnect Phone to access a voice mail
system or an automated service, such as a paging service or
automated customer service line. Some services require
immediate response selection. In some instances, that may
be too quick for use of the Uconnect Phone.
When calling a number with your Uconnect Phone that
normally requires you to enter in a touch-tone sequence on
your mobile phone keypad, you can utilize the touchscreen
or push the Voice Command
button and say the word
104 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

To Remove A Favorite
1. To remove a Favorite, select phonebook from the Phonemain screen.
2. Next select Favorites on the left side of the screen and then press the “+” Options button on the touchscreen.
3. Press the “+” next to the Favorite you would like to remove.
4. The Options pop-up will display, press “Remove from Favs.”
Emergency And Towing Assistance
The Emergency and Towing Assistance Favorite numbers
can only be altered. These cannot be deleted and the names
cannot be changed.
To change the Emergency or Towing Assistance numbers
follow these steps.
1. Press the “Phonebook” button from the Phone mainscreen.
2. Press the “Favorites” button on the touchscreen. Scroll to the bottom of the list to locate the Emergency and
Towing Assistance Favorites.
3. Press the “+” Options button on the touchscreen.
4. Press the “+” next to appropriate Favorite that is to be altered.
Remove From Favorites
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 121

Roadside Assistance/Towing Assistance
If you need roadside/towing assistance:
1. Push the Phone
button to begin.
2. After the “Listening” prompt and the following beep,say “Roadside Assistance” or say “Towing Assistance.”
NOTE: The roadside/towing assistance number dialed is
based on the country where the vehicle is purchased
(1-800-521-2779 for the U.S./Canada, 55-14-3454 for Mexico
City and 1-800-712-3040 for outside Mexico City in
Mexico). Please refer to the FCA US LLC 24-Hour “Road-
side Assistance” coverage details in the Warranty Informa-
tion Booklet and in the Owner ’s Information Manual on
the DVD under “Other References.”
Voice Mail Calling
To learn how to access your voice mail, refer to “Working
with Automated Systems.”
Working With Automated Systems
This method is used in instances where one generally has
to push numbers on the mobile phone keypad while
navigating through an automated telephone system. You can use your Uconnect Phone to access a voice mail
system or an automated service, such as a paging service or
automated customer service line. Some services require
immediate response selection. In some instances, that may
be too quick for use of the Uconnect Phone.
When calling a number with your Uconnect Phone that
normally requires you to enter in a touch-tone sequence on
your mobile phone keypad, you can utilize the touchscreen
or push the Voice Command
button and say the word
“Send” then the sequence you wish to enter. For ex-
ample, if required to enter your PIN followed with a
pound, (3746#),youcanpush the Voice Command
button and say, “Send3746#.”Saying “Send”
followed by a number, or sequence of numbers, is also
to be used for navigating through an automated cus-
tomer service center menu structure, and to leave a
number on a pager.
You can also send stored mobile phonebook entries as
tones for fast and easy access to voice mail and pager
entries. For example, if you previously created a Phone-
book entry with First and/or Last Name as “Voicemail
Password”, then if you push the Voice Command
but-
ton and say “Send Voicemail Password” the Uconnect 3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 127

NOTE:
1. You can replace “John Smith” with any name in yourmobile or favorite phone book. You can also say “Send
a message to John Smith” and the system will ask you
which phone number you want to send a message to for
John Smith.
2. You can replace “Mobile” with “Home,” “Work” or “Other.”
3. You can replace “Incoming Calls” with “Outgoing Calls” or “Missed Calls.”
4. You can replace “248 555 1212” with any phone number supported by your Mobile phone.
5. These commands can be used during a phone call after pushing the Uconnect Voice Command button on the
steering wheel. Please note the call will be muted while
the VR session is active.
6. Send dial tones for automated systems is available while a call is active. This is an example that uses a Phonebook
Record named “Voicemail Password.” 7. Storing Dial tones in contact names is possible but only
the first number encountered in a contact name will be
sent. For example if there is a number stored in the
Home and Work numbers for the contact “Voicemail
password” only the Home number will be sent.
8. If your phone does not support phonebook download or call log download over Bluetooth then these commands
will return a response that the contact does not exist in
the phonebook.
9. Emergency and Towing assistance are contacts that have been pre-loaded in the phonebook. Commands such as
“Call Emergency” and “Call Towing Assistance” will
call the corresponding number stored with those con-
tacts.
NOTE: Available Voice Commands are shown in bold face
and underlined in the gray shaded boxes.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 137

obstacle behind the fascia/bumper, or it could provide a
false indication that an obstacle is behind the fascia/
bumper.
• Ensure the ParkSense system is OFF if objects such as
bicycle carriers, trailer hitches, etc., are placed within 12
in (30 cm) from the rear fascia/bumper. Failure to do so
can result in the system misinterpreting a close object as
a sensor problem, causing the “SERVICE PARK ASSIST
SYSTEM” message to appear in the Instrument Cluster
Display.
WARNING!
• Drivers must be careful when backing up even when
using ParkSense. Always check carefully behind
your vehicle, look behind you, and be sure to check
for pedestrians, animals, other vehicles, obstructions,
and blind spots before backing up. You are respon-
sible for safety and must continue to pay attention to
your surroundings. Failure to do so can result in
serious injury or death.
• Before using ParkSense, it is strongly recommended
that the ball mount and hitch ball assembly is
disconnected from the vehicle when the vehicle is
(Continued)
WARNING! (Continued)
not used for towing. Failure to do so can result in
injury or damage to vehicles or obstacles because the
hitch ball will be much closer to the obstacle than the
rear fascia when the loudspeaker sounds the con-
tinuous tone. Also, the sensors could detect the ball
mount and hitch ball assembly, depending on its size
and shape, giving a false indication that an obstacle
is behind the vehicle.
CAUTION!
•ParkSense is only a parking aid and it is unable to
recognize every obstacle, including small obstacles.
Parking curbs might be temporarily detected or not
detected at all. Obstacles located above or below the
sensors will not be detected when they are in close
proximity.
• The vehicle must be driven slowly when using
ParkSense in order to be able to stop in time when an
obstacle is detected. It is recommended that the
driver looks over his/her shoulder when using
ParkSense.
186 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

1. Tachometer•Indicates the engine speed in revolutions per minute
(RPM x 1000).
2. Instrument Cluster Display •When the appropriate conditions exist, this display
shows the Instrument Cluster Display messages. Refer
to “Instrument Cluster Display” in “Understanding
Your Instrument Panel” for further information.
3. Speedometer •Indicates vehicle speed.
4. Fuel Gauge •The pointer shows the level of fuel in the fuel tank
when the Keyless Push Button Ignition is in the
ON/RUN position.
•
The fuel pump arrow symbol points to the side
of the vehicle where the fuel door is located.
5. Temperature Gauge
•The temperature gauge shows engine coolant tem-
perature. Any reading within the normal range indi-
cates that the engine cooling system is operating
satisfactorily. •
The gauge pointer will likely indicate a higher tem-
perature when driving in hot weather, up mountain
grades, or when towing a trailer. It should not be
allowed to exceed the upper limits of the normal
operating range.
CAUTION!
Driving with a hot engine cooling system could dam-
age your vehicle. If the temperature gauge reads “H”
pull over and stop the vehicle. Idle the vehicle with the
air conditioner turned off until the pointer drops back
into the normal range. If the pointer remains on the
“H”, turn the engine off immediately and call an
authorized dealer for service.
WARNING!
A hot engine cooling system is dangerous. You or
others could be badly burned by steam or boiling
coolant. You may want to call an authorized dealer for
service if your vehicle overheats. If you decide to look
under the hood yourself, see “Maintaining Your Ve-
hicle”. Follow the warnings under the Cooling System
Pressure Cap paragraph.
224 UNDERSTANDING YOUR INSTRUMENT PANEL

Electronic Throttle Control (ETC) Warning Light
Red TelltaleLight What It Means
Electronic Throttle Control (ETC) Warning Light
This light informs you of a problem with the Electronic Throttle Control (ETC) system. If a prob-
lem is detected while the engine is running, the light will either stay on or flash depending on
the nature of the problem. Cycle the ignition key when the vehicle is safely and completely
stopped and the transmission is placed in the PARK position. The light should turn off. If the
light remains on with the engine running, your vehicle will usually be drivable; however, see an
authorized dealer for service as soon as possible.
If the light continues to flash when the engine is running, immediate service is required and you
may experience reduced performance, an elevated/rough idle, or engine stall and your vehicle
may require towing. The light will come on when the ignition is first turned to ON/RUN and
remain on briefly as a bulb check. If the light does not come on during starting, have the system
checked by an authorized dealer.
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UNDERSTANDING YOUR INSTRUMENT PANEL 231

Yellow Telltale Indicator Lights
Engine Check/Malfunction Indicator Light (MIL)
Yellow TelltaleLight What It Means
Engine Check/Malfunction Indicator Light (MIL)
The Engine Check/Malfunction Indicator Light (MIL) is a part of an Onboard Diagnostic System
called OBD II that monitors engine and automatic transmission control systems. The light will
illuminate when the ignition is in the ON position before engine start. If the bulb does not come
on when turning the key from OFF to ON/RUN, have the condition checked promptly.
Certain conditions, such as a loose or missing gas cap, poor quality fuel, etc., may illuminate the
light after engine start. The vehicle should be serviced if the light stays on through several typical
driving styles. In most situations, the vehicle will drive normally and will not require towing.
When the engine is running, the MIL may flash to alert serious conditions that could lead to im-
mediate loss of power or severe catalytic converter damage. The vehicle should be serviced as
soon as possible if this occurs.4
UNDERSTANDING YOUR INSTRUMENT PANEL 233

•Turning on all possible vehicle electrical loads (e.g.
HVAC to max settings, exterior and interior lights,
overloaded power outlets +12V, 115V AC, USB ports)
during certain driving conditions (city driving, towing,
frequent stopping).
• Installing options like additional lights, upfitter electri-
cal accessories, audio systems, alarms and similar de-
vices.
• Unusual driving cycles (short trips separated by long
parking periods).
• The vehicle was parked for an extended period of time
(weeks, months).
• The battery was recently replaced and was not charged
completely.
• The battery was discharged by an electrical load left on
when the vehicle was parked.
• The battery was used for an extended period with the
engine not running to supply radio, lights, chargers,
+12V portable appliances like vacuum cleaner ’s, game
consoles and similar devices. What to do when an electrical load reduction action
message is present (“Battery Saver On” or “Battery Saver
Mode”)
During a trip:
•
Reduce power to unnecessary loads if possible:
– Turn off redundant lights (interior or exterior)
– Check what may be plugged in to power outlets +12V, 115V AC, USB ports
– Check HVAC settings (blower, temperature)
– Check the audio settings (volume)
After a trip:
• Check if any aftermarket equipment was installed (ad-
ditional lights, upfitter electrical accessories, audio sys-
tems, alarms) and review specifications if any (load and
Ignition Off Draw currents).
• Evaluate the latest driving cycles (distance, driving time
and parking time).
• The vehicle should have service performed if the mes-
sage is still present during consecutive trips and the
evaluation of the vehicle and driving pattern did not
help to identify the cause.
250 UNDERSTANDING YOUR INSTRUMENT PANEL