emergency towing DODGE JOURNEY 2019 User Guide

To change the Emergency or Towing Assistance numbers
follow these steps.
1. Press the “Phonebook” button from the Phone mainscreen.
2. Press the “Favorites” button on the touchscreen. Scroll to the bottom of the list to locate the Emergency and
Towing Assistance Favorites.
3. Press the “+” Options button on the touchscreen.
4. Press the “+” next to appropriate Favorite that is to be altered. 5. The Options pop-up will appear and you can choose
between Editing the number or resetting the number to
default.
Phone Call Features
The following features can be accessed through the
Uconnect Phone if the feature(s) are available and sup-
ported by Bluetooth on your mobile service plan. For
example, if your mobile service plan provides three-way
calling, this feature can be accessed through the Uconnect
Phone. Check with your mobile service provider for the
features that you have.
Ways To Initiate A Phone Call
Listed below are all the ways you can initiate a phone call
with Uconnect Phone.
•Redial
• Dial by pressing in the number
• Voice Commands (Dial by Saying a Name, Call by
Saying a Phonebook Name, Redial or Call Back)
• Favorites
• Mobile Phonebook
• Recent Call Log
Emergency And Breakdown Assistance
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WARNING!
Your phone must be turned on and connected to the
Uconnect Phone to allow use of this vehicle feature in
emergency situations, when the mobile phone has
network coverage and stays connected to the Uconnect
Phone.
Roadside Assistance/Towing Assistance
If you need roadside/towing assistance:
1. Push the Phone
button to begin.
2. After the “Listening” prompt and the following beep,say “Roadside Assistance” or say “Towing Assistance.”
NOTE: The roadside/towing assistance number dialed is
based on the country where the vehicle is purchased
(1-800-521-2779 for the U.S., 1-800-363-4869 for Canada,
55-14-3454 for Mexico City, and 1-800-712-3040 for outside
Mexico City in Mexico). Please refer to the FCA US LLC
24-Hour “Roadside Assistance” coverage details in the
Warranty Information Booklet.
Voice Mail Calling
To learn how to access your voice mail, refer to “Working
with Automated Systems.”
Working With Automated Systems
This method is used in instances where one generally has
to push numbers on the mobile phone keypad while
navigating through an automated telephone system.
You can use your Uconnect Phone to access a voice mail
system or an automated service, such as a paging service or
automated customer service line. Some services require
immediate response selection. In some instances, that may
be too quick for use of the Uconnect Phone.
When calling a number with your Uconnect Phone that
normally requires you to enter in a touch-tone sequence on
your mobile phone keypad, you can utilize the touchscreen
or push the Voice Command
button and say the word
“Send” then the sequence you wish to enter. For ex-
ample, if required to enter your PIN followed with a
pound, (3746#),youcanpush the Voice Command
button and say, “Send3746#.”Saying “Send”
followed by a number, or sequence of numbers, is also
to be used for navigating through an automated cus-
tomer service center menu structure, and to leave a
number on a pager. 10
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NOTE:
1. You can replace “John Smith” with any name in yourmobile or favorite phone book. You can also say “Send
a message to John Smith,” and the system will ask you
which phone number you want to send a message to for
John Smith.
2. You can replace “Mobile” with “Home,” “Work” or “Other.”
3. You can replace “Incoming Calls” with “Outgoing Calls” or “Missed Calls.”
4. You can replace “248 555 1212” with any phone number supported by your Mobile phone.
5. These commands can be used during a phone call after pushing the Uconnect Voice Command button on the
steering wheel. Please note the call will be muted while
the VR session is active.
6. Send dial tones for automated systems is available while a call is active. This is an example that uses a Phonebook
Record named “Voicemail Password.” 7. Storing Dial tones in contact names is possible but only
the first number encountered in a contact name will be
sent. For example, if there is a number stored in the
Home and Work numbers for the contact “Voicemail
password,” only the Home number will be sent.
8. If your phone does not support phonebook download or call log download over Bluetooth, then these commands
will return a response that the contact does not exist in
the phonebook.
9. Emergency and Towing assistance are contacts that have been pre-loaded in the phonebook. Commands such as
“Call Emergency” and “Call Towing Assistance” will
call the corresponding number stored with those con-
tacts.
NOTE: Available Voice Commands are shown in bold face
and underlined in the gray shaded boxes.
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Cruise Light............................. .154
Cupholders .......................... .124, 370
Customer Assistance ....................... .496
Customer Programmable Features ...............388
Cybersecurity ............................ .387
Daytime Brightness, Interior Lights ...............68
Daytime Running Lights ......................64
Dealer Service ............................ .322
Defroster, Windshield ....................... .224
Delay (Intermittent) Wipers ....................70
Diagnostic System, Onboard ...................155
Dimmer Switch Headlight ........................... .63, 64
Dipsticks Automatic Transmission ................338, 339
Oil (Engine) ........................... .320
Power Steering ......................... .245
Disabled Vehicle Towing .....................306
Disposal Antifreeze (Engine Coolant) .................334
Door Ajar ............................ .149, 150
Door Ajar Light ....................... .149, 150
Door Locks Automatic ..............................32 Doors
....................................31
Driver ’s Seat Back Tilt ........................39
Driving Through Flowing, Rising, Or Shallow Standing
Water ................................ .274
DVD Player (Video Entertainment System) .........415
E-85 Fuel ............................... .378
Electric Brake Control System Anti-Lock Brake System ....................160
Electronic Roll Mitigation ...................167
Electric Remote Mirrors .......................61
Electronic Brake Control System ................161
Electronic Stability Control (ESC) ...............163
Electronic Throttle Control Warning Light .........149
Emergency, In Case Of Freeing Vehicle When Stuck .................305
Hazard Warning Flasher ...................278
Jacking ........................... .290, 341
Jump

Starting .......................... .300
Towing ............................... .306
Emission Control System Maintenance ............156
Engine ................................. .318
Air Cleaner ............................ .324
Block Heater ........................... .232
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INDEX 505