emergency towing DODGE JOURNEY 2019 Owners Manual

— Engine Coolant Temperature Warning Light
This warning light warns of an overheated engine condi-
tion. If the engine coolant temperature is too high, this
indicator will illuminate and a single chime will sound. If
the temperature reaches the upper limit, a continuous
chime will sound for four minutes or until the engine is
able to cool: whichever comes first.
If the light turns on while driving, safely pull over and stop
the vehicle. If the A/C system is on, turn it off. Also, shift
the transmission into NEUTRAL and idle the vehicle. If the
temperature reading does not return to normal, turn the
engine off immediately and call for service.
Refer to “If Your Engine Overheats” in “In Case Of
Emergency” for further information.
— Transmission Temperature Warning Light — If
Equipped
This warning light will illuminate to warn of a high
transmission fluid temperature. This may occur with
strenuous usage such as trailer towing. If this light turns
on, stop the vehicle and run the engine at idle or slightly
faster, with the transmission in PARK or NEUTRAL, until the light turns off. Once the light turns off, you may
continue to drive normally.
WARNING!
If you continue operating the vehicle when the Trans-
mission Temperature Warning Light is illuminated you
could cause the fluid to boil over, come in contact with
hot engine or exhaust components and cause a fire.
CAUTION!
Continuous driving with the Transmission Tempera-
ture Warning Light illuminated will eventually cause
severe transmission damage or transmission failure.
— Battery Charge Warning Light
This warning light will illuminate when the battery is not
charging properly. If it stays on while the engine is run-
ning, there may be a malfunction with the charging system.
Contact an authorized dealer as soon as possible.
This indicates a possible problem with the electrical system
or a related component.
148 GETTING TO KNOW YOUR INSTRUMENT PANEL

CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can cause
severe transmission damage.
Refer to “Recreational Towing” in “Starting And Op-
erating” and “Towing A Disabled Vehicle” in “In Case
Of Emergency” for further information.
DRIVE (D)
This range should be used for most city and highway
driving. It provides the smoothest upshifts and downshifts,
and the best fuel economy. The transmission automatically
upshifts through all forward gears. The DRIVE position
provides optimum driving characteristics under all normal
operating conditions.
When frequent transmission shifting occurs (such as when
operating the vehicle under heavy loading conditions, in
hilly terrain, traveling into strong head winds, or while
towing a heavy trailer), use the AutoStick shift control
(refer to “AutoStick” in this section for further information)
to select a lower gear. Under these conditions, using a
lower gear will improve performance and extend transmis-
sion life by reducing excessive shifting and heat buildup.If the transmission temperature exceeds normal operating
limits, the powertrain controller will modify the transmis-
sion shift schedule and expand the range of torque con-
verter clutch engagement. This is done to prevent trans-
mission damage due to overheating.
During cold temperatures, transmission operation may be
modified depending on engine and transmission tempera-
ture as well as vehicle speed. This feature improves warm
up time of the engine and transmission to achieve maxi-
mum efficiency. Engagement of the torque converter clutch
is inhibited until the transmission fluid is warm (refer to
the “Note” under “Torque Converter Clutch” in this sec-
tion). During extremely cold temperatures (-16°F [-27°C] or
below), operation may briefly be limited to only second
gear (for four-speed transmission) or third gear (for six-
speed transmission). Normal operation will resume once
the transmission temperature has risen to a suitable level.
Autostick
AutoStick is a driver-interactive transmission feature pro-
viding manual shift control, giving you more control of the
vehicle. AutoStick allows you to maximize engine braking,
eliminate undesirable upshifts and downshifts, and im-
prove overall vehicle performance. This system can also
6
STARTING AND OPERATING 241

IN CASE OF EMERGENCY
CONTENTS
HAZARD WARNING FLASHERS ............278
 BULB REPLACEMENT ....................278
▫ Replacement Bulbs .....................278
▫ Replacing Exterior Bulbs .................280
 FUSES ............................... .283
▫ Interior Fuses ........................ .283
▫ Underhood Fuses (Power Distribution Center) . .286
 JACKING AND TIRE CHANGING ...........290
▫ Jack Location ........................ .290
▫ Spare Tire Location And Removal ...........290
▫ Preparations For Jacking .................292
▫ Jacking Instructions .....................293
▫ Road Tire Installation ....................298
▫ Spare Tire Stowage ..................... .300
JUMP STARTING ....................... .300
▫ Preparations For Jump Start ...............300
▫ Jump Starting Procedure ..................302
 IF YOUR ENGINE OVERHEATS .............303
▫ 2.4L Engine — If Equipped ................304
 GEAR SELECTOR OVERRIDE ..............304
 FREEING A STUCK VEHICLE ..............305
 TOWING A DISABLED VEHICLE ............306
▫ All-Wheel Drive (AWD) Models ............308
▫ Front-Wheel Drive (FWD) Models ...........308
 ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .............................. .309
 EVENT DATA RECORDER (EDR) ............309
7

WARNING!
You or others can be badly burned by hot engine
coolant (antifreeze) or steam from your radiator. If you
see or hear steam coming from under the hood, do not
open the hood until the radiator has had time to cool.
Never try to open a cooling system pressure cap when
the radiator or coolant bottle is hot.
CAUTION!
Driving with a hot cooling system could damage your
vehicle. If the temperature gauge reads HOT (H), pull
over and stop the vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops back
into the normal range. If the pointer remains on HOT
(H), and you hear continuous chimes, turn the engine
off immediately and call for service.
2.4L Engine — If Equipped
On hot days, the engine oil temperature may become too
hot during sustained high-speed driving or if towing a
trailer up long grades. If this happens, a HOTOIL message
will flash in the odometer and the vehicle speed will be
reduced to 48 mph (77 km/h) maximum until the engine
oil temperature is reduced.
NOTE:The maximum vehicle speed is reduced to 48 mph
(77 km/h), you may reduce vehicle speed further as
needed. Once the engine oil temperature is reduced, you
may continue to drive normally
GEAR SELECTOR OVERRIDE
If a malfunction occurs and the gear selector cannot be
moved out of the PARK position, you can use the following
procedure to temporarily move the gear selector:
1. Turn the engine OFF.
2. Firmly apply the parking brake.
304 IN CASE OF EMERGENCY

Push theESC Off switch, to place the Electronic
Stability Control (ESC) system in ESC Partial
Off mode, before rocking the vehicle. Refer to
“Electronic Brake Control” in “Safety” for further
information. Once the vehicle has been freed, push the
ESC Off switch again to restore ESC Onmode.
WARNING!
Fast spinning tires can be dangerous. Forces generated
by excessive wheel speeds may cause damage, or even
failure, of the axle and tires. A tire could explode and
injure someone. Do not spin your vehicle’s wheels
faster than 30 mph (48 km/h) or for longer than 30
seconds continuously without stopping when you are
stuck and do not let anyone near a spinning wheel, no
matter what the speed.
CAUTION!
•When “rocking” a stuck vehicle by shifting between
DRIVE and REVERSE, do not spin the wheels faster
than 15 mph (24 km/h), or drivetrain damage may
result.
• Revving the engine or spinning the wheels too fast
may lead to transmission overheating and failure. It
can also damage the tires. Do not spin the wheels
above 30 mph (48 km/h) while in gear (no transmis-
sion shifting occurring).
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service.
306 IN CASE OF EMERGENCY

Towing ConditionWheel OFF The Ground FWD MODELS AWD MODELS
Flat Tow NONEIF transmission is
operable:
•Ignition in ACC or
ON/RUN mode
• Transmission in NEU-
TRAL
• 25 mph (40 km/h)
max speed
• 15 miles (24 km)
max distance
NOT ALLOWED
Wheel Lift Or Dolly Tow Rear NOT ALLOWED
Front OKNOT ALLOWED
Flatbed ALLBEST METHOD OK
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equipment
manufacturer ’s instructions. Use of safety chains is man-
datory. Attach a tow bar or other towing device to main
structural members of the vehicle, not to bumpers or
associated brackets. State and local laws regarding vehicles
under tow must be observed. If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode.
If the key fob is unavailable, or the vehicle’s battery is
discharged, refer to “Gear Selector Override” in this section
for instructions on shifting the transmission out of PARK
for towing.
7
IN CASE OF EMERGENCY 307

CAUTION!
•Do not use sling type equipment when towing.
Vehicle damage may occur.
• When securing the vehicle to a flatbed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
• Do not push or tow this vehicle with another vehicle
as damage to the bumper fascia and transmission
may result.
All-Wheel Drive (AWD) Models
The manufacturer requires towing with all four wheels
OFF the ground. Acceptable methods are to tow the vehicle
on a flatbed, or with one end of the vehicle raised and the
opposite end on a towing dolly.
CAUTION!
Towing this vehicle in violation of the above require-
ments can cause severe transmission and/or power
transfer unit damage. Damage from improper towing
is not covered under the New Vehicle Limited War-
ranty.
Front-Wheel Drive (FWD) Models
The manufacturer recommends towing your vehicle with
all four wheels OFFthe ground using a flatbed.
If flatbed equipment is not available, and the transmission
is operable, the vehicle may be flat towed (with all four
wheels on the ground) under the following conditions:
• The transmission must be in NEUTRAL.
• The towing distance must not exceed 15 miles (24 km).
• The towing speed must not exceed 25 mph (40 km/h).
If the transmission is not operable, or the vehicle must be
towed faster than 25 mph (40 km/h) or farther than 15
miles (24 km), it must be towed with the front wheels
OFF the ground (using a flatbed truck, towing dolly, or
wheel lift equipment with the front wheels raised).
CAUTION!
Towing faster than 25 mph (40 km/h) or farther than 15
miles (24 km) with front wheels on the ground can
cause severe transmission damage. Damage from im-
proper towing is not covered by the New Vehicle
Limited Warranty.
308 IN CASE OF EMERGENCY

Summer tires do not contain the all season designation or
mountain/snowflake symbol on the tire sidewall. Use
Summer tires only in sets of four; failure to do so may
adversely affect the safety and handling of your vehicle.
WARNING!
Do not use Summer tires in snow/ice conditions. You
could lose vehicle control, resulting in severe injury or
death. Driving too fast for conditions also creates the
possibility of loss of vehicle control.
Snow Tires
Some areas of the country require the use of snow tires
during the Winter. Snow tires can be identified by a
“mountain/snowflake” symbol on the tire sidewall.If you need snow tires, select tires
equivalent in size and type to the origi-
nal equipment tires. Use snow tires only
in sets of four; failure to do so may
adversely affect the safety and handling
of your vehicle.
Snow tires generally have lower speed ratings than what
was originally equipped with your vehicle and should not
be operated at sustained speeds over 75 mph (120 km/h). For speeds above 75 mph (120 km/h) refer to original
equipment or an authorized tire dealer for recommended
safe operating speeds, loading and cold tire inflation
pressures.
While studded tires improve performance on ice, skid and
traction capability on wet or dry surfaces may be poorer
than that of non-studded tires. Some states prohibit stud-
ded tires; therefore, local laws should be checked before
using these tire types.
Spare Tires — If Equipped
NOTE:
For vehicles equipped with Tire Service Kit instead
of a spare tire, please refer to “Tire Service Kit” in “In Case
Of Emergency” for further information.
CAUTION!
Because of the reduced ground clearance, do not take
your vehicle through an automatic car wash with a
compact or limited use temporary spare installed.
Damage to the vehicle may result.
Refer to the “Towing Requirements - Tires” in “Starting
And Operating” for restrictions when towing with a spare
tire designated for temporary emergency use.
358 SERVICING AND MAINTENANCE

•Automatic download and update of a phone book, if
supported, begins as soon as the Bluetooth wireless
phone connection is made to the Uconnect Phone, for
example, after you start the vehicle.
• A maximum of 2,000 entries per phone will be down-
loaded and updated every time a phone is connected to
the Uconnect Phone.
• Depending on the maximum number of entries down-
loaded, there may be a short delay before the latest
downloaded names can be used. Until then, if available,
the previously downloaded phonebook is available for
use.
• Only the phonebook of the currently connected mobile
phone is accessible.
• This downloaded phonebook cannot be edited or de-
leted on the Uconnect Phone. These can only be edited
on the mobile phone. The changes are transferred and
updated to Uconnect Phone on the next phone connec-
tion.
Emergency And Towing Assistance
The 911/Help numbers can only be altered. These can not
be deleted or the names can not be changed. To change the 911/Help number, follow these steps:
1. Press the “Phonebook” button on the touchscreen from
the Phone main screen.
2. Press the “911/Help” button on the touchscreen. Press the appropriate listing to alter, Emergency for example.
3. Once Emergency is pressed, the “Edit” button on the touchscreen appears. Press the “Edit” button on the
touchscreen and you will be given the choice to Edit
Number or Reset to Default.
4. Follow the on-screen prompts to complete the task.
Phone Call Features
The following features can be accessed through the
Uconnect Phone if the feature(s) are available on your
mobile service plan. For example, if your mobile service
plan provides three-way calling, this feature can be ac-
cessed through the Uconnect Phone. Check with your
mobile service provider for the features that you have.
Ways To Initiate A Phone Call
Listed below are all the ways you can initiate a phone call
with Uconnect Phone.
• Redial
438 MULTIMEDIA

To Remove A Favorite
1. To remove a Favorite, select phonebook from the Phonemain screen.
2. Next select Favorites on the left side of the screen and then press the “+” Options button on the touchscreen.
3. Press the “+” next to the Favorite you would like to remove. 4. The Options pop-up will display, press “Remove from
Favs.”
Emergency And Towing Assistance
The Emergency and Towing Assistance Favorite numbers
can only be altered. These cannot be deleted and the names
cannot be changed.
Add From Mobile
Remove From Favorites10
MULTIMEDIA 459