service FIAT 500C 2017 2.G Manual PDF
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Page 333 of 350

Any communication to the manufacturer’s customer
center should include the following information:
•Owner’s name and address
• Owner’s telephone number (home and office)
• Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
FIAT Customer Center
P.O. Box 21–8004 Auburn Hills, MI 48321–8004 Phone:
1-888-242-6342
FIAT Canada Customer Center
P.O. Box 1621 Windsor, Ontario N9A 4H6 Phone: 1-800-
465-2001 (English) Phone: 1-800-387-9983 (French)
In Mexico Contact
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
Puerto Rico And U.S. Virgin Islands
Customer Service Chrysler International Services LLC
P.O. Box 191857
San Juan 00919-1857
Tel.: (787) 782-5757
Fax: (787) 782-3345
Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate with the
manufacturer by dialing 1-800-380-CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered
by Bell Canada. For TTY teletypewriter users, dial 711
and for Voice callers, dial 1-800-855-0511 to connect with
a Bell Relay Service operator.
9
IF YOU NEED CONSUMER ASSISTANCE 331
Page 334 of 350

Service Contract
You may have purchased a service contract for a vehicle
to help protect you from the high cost of unexpected
repairs after the manufacturer’s New Vehicle Limited
Warranty expires. The manufacturer stands behind only
the manufacturer’s service contracts. If you purchased a
manufacturer’s service contract, you will receive Plan
Provisions and an Owner Identification Card in the
mail within three weeks of the vehicle delivery date. If
you have any questions about the service contract, call
the manufacturer’s Service Contract National Customer
Hotline at 1-800-521-9922 (Canadian residents, call (800)
465-2001 English / (800) 387-9983 French).
The manufacturer will not stand behind any service
contract that is not the manufacturer’s service contract.
It is not responsible for any service contract other than
the manufacturer’s service contract. If you purchased a
service contract that is not a manufacturer’s service
contract, and you require service after the manufactur-
er’s New Vehicle Limited Warranty expires, please refer
to the contract documents, and contact the person listed
in those documents.We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer
has also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You will be pleased with
their sincere efforts to resolve any warranty issues or
related concerns.
WARNING!
Engine exhaust (internal combustion engines only),
some of its constituents, and certain vehicle compo-
nents contain, or emit, chemicals known to the State
of California to cause cancer and birth defects, or
other reproductive harm. In addition, certain fluids
contained in vehicles and certain products of com-
ponent wear contain, or emit, chemicals known to
the State of California to cause cancer and birth
defects, or other reproductive harm.
WARRANTY INFORMATION
See the Warranty Information Booklet, located on the
DVD, for the terms and provisions of FCA USA LLC
warranties applicable to this vehicle and market.
332 IF YOU NEED CONSUMER ASSISTANCE
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REPORTING SAFETY DEFECTS
In The 50 United States And Washington, D.C.
If you believe that your vehicle has a defect that could
cause a crash or cause injury or death, you should
immediately inform the National Highway Traffic
Safety Administration (NHTSA) in addition to notify-
ing FCA US LLC.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved
in individual problems between you, your authorized
dealer or FCA US LLC.
To contact NHTSA, you may call the Vehicle Safety
Hotline toll free at 1-888-327-4236 (TTY: 1-800-424-9153);
or go to http://www.safercar.gov; or write to: Admin-
istrator, NHTSA, 400 Seventh Street, SW., Washington,
D.C. 20590. You can also obtain other information about
motor vehicle safety from http://www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect,
you should contact the Customer Service Departmentimmediately. Canadian customers who wish to report a
safety defect to the Canadian government should con-
tact Transport Canada, Motor Vehicle Defect Investiga-
tions and Recalls at 1-800-333-0510 or go to http://
www.tc.gc.ca/roadsafety/
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are
accepted. If you prefer mailing your payment, please
call for an order form.
NOTE:
A street address is required when ordering
manuals (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the in-
formation that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing, and repairing FCA US LLC
vehicles. A complete working knowledge of the vehicle,
system, and/or components is written in straightfor-
ward language with illustrations, diagrams, and charts.
9
IF YOU NEED CONSUMER ASSISTANCE 333
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Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manu-
als make it easy for students and technicians to find and
fix problems on computer-controlled vehicle systems
and features. They show exactly how to find and correct
problems the first time, using step-by-step trouble-
shooting and drivability procedures, proven diagnostic
tests and a complete list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to
acquaint you with specific FCA US LLC vehicles. In-
cluded are starting, operating, emergency and mainte-
nance procedures as well as specifications, capabilities
and safety tips.•
Call toll free at:
1-800-890-4038 (U.S.)
1-800-387-1143 (Canada)
Or
• Visit us on the Worldwide Web at:
www.techauthority.com
334 IF YOU NEED CONSUMER ASSISTANCE
Page 340 of 350

CleaningWheels ............................... .305
Windshield Wiper Blades ...................291
Climate Control ........................... .167
Manual ............................... .167
Clutch ................................. .300
Clutch Fluid ............................. .300
Compact Spare Tire ........................ .224
Connector UCI ................................. .151
Universal Consumer Interface (UCI) ...........151
Contract, Service .......................... .332
Convertible Top Maintenance ..................309
Coolant (Antifreeze) .....................320, 321
Cooling System ........................... .295
Adding Coolant (Antifreeze) .................297
Coolant Capacity ........................ .321
Coolant Level ....................... .296, 299
Disposal Of Used Coolant ..................298
Drain, Flush, And Refill ....................296
Inspection ............................. .299
Points To Remember ...................298, 299
Pressure Cap ........................... .298
Selection Of Coolant (Antifreeze) .............296
Corrosion Protection ....................... .304Cruise Light
.......................... .136, 137
Cupholders .............................. .103
Customer Assistance ....................... .330
Customer Programmable Features ...............152
Daytime Running Lights ......................83
Dealer Service ............................ .282
Defroster, Windshield ........................61
Diagnostic System, Onboard ...................280
Dipsticks Automatic Transmission ....................303
Disarming, Security System ....................12
Disposal Antifreeze (Engine Coolant) .................298
Door
Ajar ............................... .124
Door Ajar Light ........................... .124
Door Locks ................................17
Door Locks, Automatic .......................19
Downshifting ............................ .189
Driving Through Flowing, Rising, Or Shallow Standing
Water ................................ .198
Electrical Power Outlets ..................... .100
Electric Remote Mirrors .......................72
338 INDEX
Page 343 of 350

Instrument Panel Cover..................... .308
Instrument Panel Lens Cleaning ................308
Interior Appearance Care .....................306
Interior Lighting ............................85
Introduction ................................4
Jacking Instructions ........................ .261
Jack Location ............................ .258
Jack Operation ........................ .258, 261
Jump Starting ............................ .268
Key Fob Disarm The Alarm ........................12
Key Fob Battery Service (Remote Keyless Entry) .....15
Key-In Reminder ............................10
Key, Replacement ...........................11
Keys .....................................9
Key, Sentry (Immobilizer) ......................11
Lane Change Assist ..........................84
Lap/Shoulder Belts ..........................24
Latches ..................................63
Hood ..................................81
Lead Free Gasoline ........................ .239
Leaks, Fluid ...............................63 Life Of Tires
............................. .227
Liftgate (Sedan) .............................20
Light Bulbs ........................... .63, 316
Lights ............................. .63, 82, 83
AirBag ............................ .61, 118
Brake Assist Warning ..................... .209
Brake Warning ..........................119
Bulb Replacement ....................... .317
Cruise ............................ .136, 137
Engine Temperature Warning ................123
Exterior ................................63
Fog ................................. .131
High Beam ..............................83
Malfunction Indicator (Check Engine) ..........130
Park .............................. .83, 136
Passing ................................83
Seat Belt Reminder .......................118
Service ............................... .317
Tire Pressure Monitoring (TPMS) .............126
Traction Control ........................ .209
T
urn Signal ....................... .63, 84, 135
Warning (Instrument Cluster Description) . . . .123, 135
Loading Vehicle Tires................................. .215
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INDEX 341
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LocksAutomatic Door ..........................19
Door ..................................17
Power Door .............................18
Lubrication, Body ......................... .291
Lug Nuts ............................... .256
Maintenance Free Battery .....................287
Maintenance, General ...................... .283
Maintenance Procedures ..................... .283
Maintenance Schedule ...................... .324
Maintenance Schedules ..................... .324
Malfunction Indicator Light (Check Engine) . . . .130, 281
Manual, Service ........................... .333
Manual Transmission ....................186, 302
Fluid Level Check ....................... .302
Frequency Of Fluid Change .................302
Lubricant Selection ....................302, 322
Master Cylinder (Brakes) .....................300
Methanol ............................... .239
Mirrors ..................................71
Automatic Dimming .......................71
Electric Powered ..........................72
Heated .................................73
Modifications/Alterations, Vehicle ................6Monitor, Tire Pressure System
..................232
MTBE/ETBE ............................. .239
Multi-Function Control Lever ...................83
New Vehicle Break-In Period ...................59
Occupant Restraints .........................21
Oil, Engine ....................... .283, 320, 321
Capacity .......................... .320, 321
Change Interval ........................ .284
Checking ............................. .283
Disposal .............................. .286
Filter ................................ .286
Filter Disposal .......................... .286
Identification Logo ...................... .285
Materials Added To ...................... .285
Pressure Warning Light ....................123
Recommendation .....................284,
320
Synthetic ............................. .285
Viscosity .............................. .285
Oil Filter, Change ......................... .286
Oil Filter, Selection ......................... .286
Oil Pressure Light ......................... .123
Onboard Diagnostic System ...................280
Operating Precautions ...................... .280
342 INDEX
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Schedule, Maintenance...................... .324
Seat Belt Energy Management Feature .................30
Lap/Shoulder Belt Operation .................26
Lap/Shoulder Belts ........................24
Lap/Shoulder Belt Untwisting ................28
Pregnant Women .........................29
Seat Belt Extender .........................29
Seat Belt Pretensioner ......................30
Seat Belt Reminder ........................23
Seat Belt Maintenance ...................... .308
Seat Belt Reminder ..........................23
Seat Belts ............................. .23, 61
Child Restraint ...........................43
Extender ...............................29
Front Seat ........................ .23, 24, 26
Inspection ..............................61
Operating Instructions ......................26
Pregnant Women .........................29
Pretensioners ............................30
Rear Seat ...............................24
Reminder ..............................118
Untwisting Procedure ......................28
Seats ....................................74
Adjustment .............................74 Heated
.................................78
Security Alarm Disarm The System ........................12
Security Alarm ...........................12
Sentry Key (Immobilizer) ......................11
Service Assistance ......................... .330
Service Contract .......................... .332
Service Manuals .......................... .333
Shift Lever Override ....................... .272
Shift Speeds, Manual Transmission ..............188
Shoulder Belts .............................24
Signals, Turn ........................ .63, 84, 135
Snow Chains (Tire Chains) ....................229
Snow Tires .............................. .223
Spare Tire ..................... .223, 224, 225, 226
Spark Plugs ............................. .321
Speed Control Accel/Decel .............................93
Speed Control (Cruise Control) ..................90
Sport Mode .............................. .202
Starting ................................ .184
Automatic
Transmission ....................184
Cold Weather .......................... .185
Engine Fails To Start ..................... .186
Manual Transmission ..................... .184
344 INDEX
Page 347 of 350

SteeringPower ............................... .199
Tilt Column .............................89
Wheel, Tilt ..............................89
Steering Wheel Audio Controls .................165
Steering Wheel Mounted Sound System Controls . . . .165
Storage ................................. .315
Storage, Vehicle ........................... .178
Stuck, Freeing ............................ .271
Sun Roof .................................98
Supplemental Restraint System - Air Bag ...........32
Synthetic Engine Oil ....................... .285
Temperature Control, Automatic (ATC) ...........177
Tilt Steering Column .........................89
Tire And Loading Information Placard ........215, 216
Tire Markings ............................ .210
Tires ...................... .63, 219, 223, 224, 231
Aging (Life Of Tires) ..................... .227
Air Pressure ........................... .219
Chains ............................... .229
Changing ............................. .258
Compact Spare ......................... .224
General Information ................219, 223, 224
High Speed ............................ .221Inflation Pressures
....................... .220
Jacking ............................... .258
Life Of Tires ........................... .227
Load Capacity ...................... .215, 216
Pressure Monitor System (TPMS) .............232
Pressure Warning Light ....................126
Quality Grading ........................ .231
Radial ............................... .221
Replacement ........................... .228
Rotation .............................. .230
Safety ............................ .210, 219
Sizes .................................211
Snow Tires ............................ .223
Spare Tire ....................223,
224, 225, 226
Spinning .............................. .226
Tread Wear Indicators .....................226
Tire Safety Information ...................... .210
Tire Service Kit ............248, 249, 250, 252, 254, 255
To Open Hood .............................81
Towing ................................. .243
Disabled Vehicle ........................ .274
Recreational ........................... .244
Towing Vehicle Behind A Motorhome ............244
Traction ................................ .197
Traction Control .......................... .205
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INDEX 345