ABS FIAT DUCATO 2017 Owner handbook (in English)

STARTING THE
ENGINE
The vehicle is fitted with an electronic
engine lock device: if the engine fails to
start, see the paragraph “The Fiat
CODE system” in section “Know your
vehicle”.
Before starting the vehicle, adjust the
seat, the interior rear view mirrors,
the door mirrors and fasten the seat
belts correctly. Never press the
accelerator pedal for starting the
engine.
115)
14) 15)
PROCEDURE FOR
VERSIONS WITH MANUAL
TRANSMISSION
Proceed as follows:
engage the handbrake;
put the gear lever into neutral;
turn the ignition key to theMAR
position: the warning lights
and
on the instrument panel will turn on;
wait for the warning lightsand
to turn off, which will happen faster
the warmer the engine is;
fully depress the clutch pedal
without touching the accelerator;
turn the ignition key to the AVV
position as soon as the warning light
turns off. Waiting too long will waste
the heating work carried out by the
plugs.
Release the key as soon as the engine
starts.
PROCEDURE FOR
VERSIONS WITH
COMFORT MATIC
TRANSMISSION
The system allows the engine to be
started both with a gear engaged and
with the gearbox in neutral (N);
however, the brake pedal must be
pressed first with a gear engaged.
It is advisable to place the gear lever in
neutral (N) before starting the engine.
16)
PROCEDURE FOR
NATURAL POWER
VERSIONS
(For versions/markets, where provided)
The various engine cranking methods
are described below:
METHANE tank not on reserve –
petrol tank not empty:
the engine is always started in methane
mode;
METHANE tank empty – petrol tank
not empty:the engine is forced to start on petrol
and it will not switch to methane until
the methane tank has been filled. At the
same time, the reserve warning light
will turn on and the "REFUELLING
REQUIRED" message will be shown on
the instrument panel display;
METHANE tank not on reserve –
petrol tank empty:
the engine is always started in methane
mode.
17) 18) 19) 20) 21)
WARNING
115)It is dangerous to run the engine in
enclosed areas. The engine takes in
oxygen and releases carbon dioxide,
carbon monoxide and other toxic gases.
WARNING
14)It is advisable not to demand maximum
performance from your vehicle (e.g.
excessive acceleration, long distances at
high speeds, excessive intense braking,
etc.) during the initial period of use.
15)When the engine is switched off never
leave the key turned to MAR-ON to prevent
useless current absorption from draining
the battery.
115

When the device is turned on, the
warning light turns on together with
the corresponding message on the
instrument panel.
Storing vehicle speed
Proceed as follows:
turn the ring A fig. 110 - fig. 111 to
the ON position or
(depending
on the version) and press the
accelerator pedal to take the vehicle to
the desired speed;
move the stalk upwards (+) for at
least one second, then release it. The
vehicle speed is now stored and you
can therefore release the accelerator
pedal.
Increasing/reducing the stored
speed
Once the Cruise Control is activated,
you can increase the speed by moving
the lever upwards (+) or decrease it
by moving the lever downwards (-).
Each movement of the stalk will
correspond to a slight reduction in
speed of about 1 km/h, while keeping
the stalk held downwards will decrease
the speed continuously.
Turning the device off
The device can be switched off by the
driver in the following ways:
turning ring nut A to OFF orO
(according to the version);
by switching off the engine;
Deactivating the function
The device can be switched off by the
driver in the following ways:
turning ring nut A to OFF orO
(according to the version);
pressing the button B, both with
symbolIIand symbol CANC/RES, the
system pauses;
by switching off the engine;
by pressing the brake pedal or
operating the handbrake;
by pressing the clutch pedal;
requesting a gear shift with an
automatic transmission in sequential
mode;
with the vehicle speed below the set
limit
by pressing the accelerator pedal; in
this case the system is not actually
turned off but the acceleration request
takes priority; the Cruise Control
remains activated, without the need to
press the CANC/RES button to restore
the previous conditions once the
acceleration is over.
The device is automatically switched off
in the following cases:
if the ABS or ESC systems
intervene;
in the event of system failure.
120) 121)
SPEED LIMITER
This device allows the vehicle speed to
be limited to a value set by the driver.
The maximum speed can be set both
with vehicle stationary and in motion.
The minimum speed that can be set is
30 km/h.
110 - Versions without Speed LimiterF1A0364
111 - Versions with Speed LimiterF1A0363
120
STARTING AND DRIVING

Reduced sensor sensitivity and a
reduction in the parking assistance
system performance could be due to
the presence on the surface of the
sensor of: ice, snow, mud, thick paint.
The sensor may detect a non-
existent obstacle (echo noise) due to
mechanical noises, for example when
washing the vehicle, in case of rain,
strong wind, hail.
The warnings sent by the sensor
can also be altered by the presence of
ultrasonic systems (e.g. pneumatic
brakes of trucks or pneumatic drills)
near the car.
The performance of the parking
assistance system may also be affected
by the position of the sensors. For
example by a change in the ride setting
(caused by the wear of the shock
absorbers, suspension), changing the
tyres, overloading the vehicle and
carrying out specific tuning operations
that require the vehicle to be lowered.
Detection of obstacles in the upper
part of the vehicle (particularly in the
case of vans or chassis cabs) may not
be guaranteed because the system
detects obstacles that could strike the
lower part of the vehicle.
WARNING
122)The driver is always responsible for
parking and other dangerous manoeuvres.
While carrying out these manoeuvres,
always make sure that no people
(especially children) or animals are in the
area concerned. The parking sensors
are used to assist the driver, who must
never allow his attention to lapse during
potentially dangerous manoeuvres, even
those executed at low speeds.
WARNING
25)For correct operation of the system,
sensors must always be clean from mud,
dirt, snow or ice. Be careful not to scratch
or damage the sensors while cleaning
them. Avoid using dry, rough or hard
cloths. The sensors must be washed using
clean water, with the addition of vehicle
shampoo if necessary.
REAR CAMERA
(PARKVIEW® REAR
BACK UP CAMERA)
(for versions/markets, where provided)
123)
26)
The vehicle may be equipped with a
ParkView® Rear Back Up Camera,
which allows the driver to see the
surrounding area behind the vehicle on
the display when reverse is engaged
or the tailgate is opened fig. 114.
SYMBOLS AND
MESSAGES ON THE
DISPLAY
When displayed, the static line grid
shows the width of the vehicle.
The grid shows separate areas,
allowing you to see the distance from
the rear of the vehicle.
The table below shows the
approximate distances for each area:
Area (reference
fig. 114)Distance from the
rear of the vehicle
Red (A) 0–30 cm
Yellow (B) 30–100 cm
Green (C) 1 m or more
123

TANK CAPACITY
To ensure that you fill the tank
completely, top up twice after the first
click of the fuel supply gun. Further
top-ups could cause faults in the fuel
feeding system.
FUEL TANK CAP
To refuel, open the flap A fig. 116
located on the left side of the vehicle
and then unscrew the cap B fig. 116 by
turning it anticlockwise.
For versions / markets where provided,
insert the ignition key in the lock of
the cap. Turn the key counter-clockwise
and remove the cap by gripping the
key. Do not remove the key from the
cap during refuelling. While refuelling,
the cap can be hung on the flap A (fig.
116).The sealing may cause a slight pressure
increase in the tank. A little breathing
off, while slackening the cap is
absolutely normal.
In case of loss or damage to the fuel
tank cap, make sure that the
replacement cap is for the appropriate
vehicle.
Tighten the cap of the fuel tank filler
until you hear a "click". This sound
shows that the cap of the fuel tank filler
is properly tightened.
For versions / markets where provided,
turn the key clockwise until it stops. It
is not necessary to apply an additional
load on the key to complete the
tightening of the cap. Only in the case
where the cap has been tightened
properly, it will be possible to remove
the ignition key from the cap.
After each refuelling, make sure the fuel
filler cap is securely tightened.
IMPORTANT
When the gun distributor fuel "snaps" or
interrupts the supply, the tank is nearly full
and you can run two additional top-ups
after shooting automatic.
128) 129) 130)
Topping for additive Diesel
Emissions AdBlue (UREA)
When refuelling the additive for Diesel
Emissions AdBlue (UREA) with
dispensing gun:
park the vehicle on ground level;
turn off the engine by turning the key
in the OFF position;
open the fuel flap A fig. 116 and
then unscrew and remove the cap C
fig. 116 from the UREA filler;
insert the dispensing gun for topping
up UREA in the filler neck;
immediately stop filling the tank
UREA if it shows one of the cases listed
below:
- if AdBlue is spilled out of the filler
neck, clean up well the area and
proceed to filling up again;
- if during filling the dispensing gun
clicks, it indicates that the UREA tank is
full. Do not proceed with the
replacement, to prevent spillage of
AdBlue (UREA).
When you have finished topping up,
refit the cap C fig. 116 on the UREA
filler by turning it clockwise until it is fully
tightened;
turn the key in the pawl starter in the
ON position (no need to start the
engine);116F1A5004
126
STARTING AND DRIVING

DO NOT EXCEED THE MAXIMUM
LEVEL. The UREA freezes at under -11
° C. Although the system is designed
to operate below the freezing point
of the UREA, it is advisable not to fill the
tank beyond the maximum level
because if the UREA freezes the
system can be damaged.
If the UREA is spilled on painted
surfaces or aluminium, immediately
clean the area with water and use
absorbent material to collect the fluid
that has been spilled on the ground.
Do not try to start the engine if
UREA was accidentally added to the
Diesel fuel tank, this can result in
serious engine damage, contact
Dealership.
Use AdBlue only according to DIN
70 070 and ISO 22241-1. Other fluids
may cause damage to the system: also
exhaust emissions would no longer
comply with the law. The distribution
companies are responsible for the
compliance of their product. Observe
the precautions of storage and
maintenance, in order to preserve the
initial qualities. The manufacturer of the
vehicle does not recognise any
guarantee in case of malfunctions and
damage caused to the vehicle due
to the use of urea (AdBlue) not in
accordance with regulations.
Any introduction of diesel fuel inside
the tank AdBlue, causes irreversible
damage to the pumping unit circuit
AdBlue.
Do not add additives to AdBlue. Do
not dilute AdBlue with tap water as
this may damage the system of
purification of exhaust gases.
In case of damage to the sewage
system of exhaust gas resulting from
the use of additives / tap water, the
introduction of diesel fuel, or at least by
not fulfilling the requirements, the
warranty expires.
AdBlue tank topping (UREA) in cold
environments
Since AdBlue (UREA) starts to freeze
around the -11 °C, the vehicle is
equipped with an automatic system of
heating UREA that allows the system to
function properly at temperatures
below -11 °C.
If the vehicle remains idle for a long
period at temperatures below the -11
°C, the UREA in the tank might freeze.
If the tank UREA was filled beyond
the maximum level and freezes, it can
be damaged; for this reason it is
advisable not to exceed the maximum
level of the tank.
Pay extra attention to avoid exceeding
the maximum level when you use
portable containers for topping up.Fuel storage - Diesel Fuel
132)
In case of the storage of massive
amounts of fuel, good maintenance is
essential. The fuel contaminated with
water favours the proliferation of
"microbes". These microbes create a
"slime" that can clog the filter system
and fuel pipes. Remove water from the
supply tank and regularly replace the
filter pipe.
NoteWhen a diesel engine runs out of
fuel, air is blown through the fuel
system.
AdBlue storage (UREA)
AdBlue (UREA) is considered a very
stable product with a long shelf life. If is
stored at temperatures between -12
°C and 32 °C, it can be stored at least
for a year.
Since UREA can freeze at temperatures
at or below -11 °C, the system was
designed to operate also in these cold
environments, thanks to an automatic
heating system which operates when
the engine is started.
NoteWhen you need to keep the
AdBlue (UREA), it is important to know
that:
128
STARTING AND DRIVING

In addition to the electrical branches,
the vehicle's electric system can only
be connected to the supply cable for an
electric brake and to the cable for an
internal light, though not above 15
W. For connections use the preset
control unit with battery cable no less
than 2.5 mm
2.
IMPORTANT The trailer tow hook
contributes to the length of the vehicle.
When installing on long wheelbase
versions, it is only possible to install
removable tow hooks because the total
vehicle length limit of 6 metres is
exceeded.
If no trailer is fitted, the hook must be
removed from the attachment base and
it must not exceed the vehicle's
original length.
IMPORTANT If you wish to leave the
tow hook fitted without towing a trailer,
it is advisable to contact a Fiat
Dealership for the relevant system
update operations because the tow
hook could be detected as an obstacle
by the central sensors.Installation diagram for Van
versions fig. 121
The tow hook structure must be
fastened in the points shown by the
symbol Ø using a total of 6 M10x1.25
screws and 4 M12 screws.
The internal back plates must be at
least 5 mm thick. MAX LOAD ON
BALL: 100/120 kg depending on the
payload (see the “Weights” table in the
“Technical Data” chapter).
138)
To install a tow hook, the bumpers
must be trimmed as described in the
supplier's installation kit.
Installation diagram for Truck and
Chassis Cab versions fig. 122
Another tow hook specific to Truck and
Chassis Cab versions is shown in fig.
122.
The structure Ø must be fixed in the
points indicated using a total of 6
M10x1.25 screws and 4 M12 screws.MAX LOAD ON BALL: 100/120 kg
depending on the payload (see the
“Weights” table in the “Technical Data”
chapter).
WARNING
136)The ABS with which the vehicle may
be equipped will not control the braking
system of the trailer. Particular caution
is required on slippery roads.
137)Never modify the braking system of
the vehicle to control the trailer brake. The
trailer braking system must be fully
independent from the hydraulic system of
the vehicle.
138)After fitting, screw holes must be
sealed to prevent a exhaust gas inlet.
.
136
STARTING AND DRIVING

THIRD BRAKE LIGHTS
To replace the bulb proceed as follows:
undo the two fixing screws A fig.
141;
extract the lens unit;
press the tabs B fig. 142 together
and remove the bulb holder;
remove the snap-fitted bulb and
replace.NUMBER PLATE LIGHTS
To replace the bulb proceed as follows:
operate in the point indicated by
the arrow and remove the lens unit A
fig. 143;
change the bulb releasing it from the
side contacts and making sure the
new bulb is correctly fastened between
the contacts;
refit the snap-fitted lens unit.
SIDE LIGHTS
(for versions/markets, where provided)
To replace the bulb proceed as follows:
for extra-long van:
– undo the two fixing screws C fig. 144
and remove the headlight;
– remove the bulb holder D on the rear
of the light cluster, turning it through
a 1/4 turn;
– remove the snap-fitted bulb and
replace.
for chassis cabs with platform:
– remove the bulb-holder on the rear of
the light cluster, turning through 1/4
turn;
– remove the snap-fitted bulb and
replace.141F1A0204
142F1A0205
143F1A0206
144F1A0207
150
IN AN EMERGENCY

Message Signal Description
FMS1(2)
High beam, main beam Indicates active main beam headlight status
Low beam Indicates active dipped headlight status
Turn signals Indicates active direction indicator status
Hazard warning Indicates active hazard warning light status
Parking Brake Indicates parking brake engaged
Brake failure / brake system malfunction Indicates braking system fault
Hatch open Indicates rear door not shut
Fuel level Indicates fuel reserve warning light on
Engine coolant temperature Indicates engine coolant overheating warning light on
Battery charging condition Indicates insufficient battery charge warning light on
Engine oilIndicates insufficient engine oil pressure warning light
on
Position lights, side lights Indicates active side light status
Front fog lights Indicates active fog light status
Rear fog light Indicates active rear fog light status
Engine / Mil indicatorIndicates EOBD/injection system failure warning light
on
Service, call for maintenance Indicates scheduled service indicator displayed
Transmission failure / malfunction Indicates transmission system fault
Anti-lock brake system failure Indicates ABS failure warning light on
(2) The signal values are derived from information shown on the instrument panel
168
IN AN EMERGENCY

Restoring the fuel cut-off switch
Press button A fig. 179 to reactivate the
fuel cut off switch.
WARNING
170)If, after an impact, you smell fuel or
notice leaks from the fuel system, do
not reactivate the switch to avoid the risk
of fire.
171)Before reactivating the fuel cut-off
switch, carefully check for fuel leaks or
damage to the vehicle's electrical devices
(e.g. headlights).
TOWING THE
VEHICLE
172) 173) 174) 175) 176) 177) 178) 179) 180)
The vehicle is equipped with two rings
for attaching the tow hook.
The front ring is located in the tool box
beneath the passenger side seat. On
versions with Fix&Go kit and without
spare wheel, the tool box is available
only on request for versions/markets
where provided.In the absence of the tool box the
vehicle front tow hook is housed in the
on-board documentation container,
together with the Owner Handbook.
To use it, proceed as follows:
Open the flap A and remove it as
illustrated in fig. 180;
turn retaining knob B fig. 180
anticlockwise and remove it to allow the
box fig. 181 to come out;
179F1A0086
180F1A0221
181F1A0222
182F1A0344
183F1A0223
180
IN AN EMERGENCY

IMPORTANT Brake fluid absorbs
moisture. For this reason, if the vehicle
is mainly used in areas with a high
degree of atmospheric humidity, the
fluid should be replaced at more
frequent intervals than specified in the
“Scheduled Servicing Plan”.
COMFORT-MATIC
GEARBOX HYDRAULIC
SYSTEM FLUID
To check the gearbox oil level and to
change the clutch hydraulic fluid, go to
a Fiat Dealership.
190)
WARNING
181)Never smoke while working in the
engine compartment: inflammable gases
and vapours may be present, constituting
a fire risk.
182)Be very careful working in the engine
compartment when the engine is hot:
you may get burned. Remember that the
fan may start up if the engine is hot: this
could injure you. Scarves, ties and other
loose clothing might be pulled by moving
parts.
183)The cooling system is pressurised. If
necessary, only replace the plug with
another original or the operation of the
system may be adversely affected. Do not
remove the reservoir plug when the engine
is hot: you risk scalding yourself.184)Prevent power steering fluid from
coming into contact with hot engine parts:
it is flammable.
185)Do not travel with the windscreen
washer fluid reservoir empty: the
windscreen washer is essential for
improving visibility.
186)Some commercial windscreen washer
additives are flammable. The engine
compartment contains hot parts which
could start a fire if they come into contact.
187)Do not release the cap from the
extension without previously extracting the
system using the ring.
188)Brake fluid is poisonous and highly
corrosive. In the event of accidental
contact, immediately wash the affected
parts with water and mild soap. Then rinse
thoroughly. Call a doctor immediately if
swallowed.
189)The symbol
, on the brake fluid
container indicates if a brake fluid is
synthetic or mineral­based. Use of mineral
type fluids will damage the special rubber
seals of the braking system beyond repair.
190)Used transmission fluid contains
substances that are harmful to the
environment. It is advisable to have the oil
changed by a Fiat Dealership where it
will be disposed of respecting the
environment and according to legal
requirements.
WARNING
49)When topping up, take care not to mix
up the various types of fluids: they are
not compatible with each other and could
seriously damage the vehicle.
50)Used engine oil and replaced oil filters
contain substances which are harmful to
the environment. To change oil and filters,
we advise you to contact a Fiat Dealership.
51)PARAFLU
UPanti-freeze fluid is used
in the cooling system. Use fluid of the
same type as that contained in the cooling
system for any top-ups. PARAFLU
UP
fluid cannot be mixed with any other type
of fluid. If this occurs, do not start the
engine and contact your Fiat Dealership
immediately.
52)Do not press on the power steering
end of travel with engine on for more than
8 consecutive seconds, since noise is
produced and there is a risk of system
damages.
53)Prevent brake fluid, which is highly
corrosive, from coming into contact with
painted parts. Should it happen,
immediately wash with water.
WARNING
4)Power steering fluid consumption is
extremely low; if another top-up is required
after only a short period of time, have the
system checked for leaks at a Fiat
Dealership.
198
SERVICING AND CARE