key FIAT DUCATO 2018 Owner handbook (in English)

READ THIS CAREFULLY
REFUELLING
Only refuel with automotive diesel conforming to the European specification EN590. The use of other products or mixtures may damage the
engine beyond repair and consequently invalidate the warranty, due to the damage caused.
STARTING THE ENGINE
Make sure that the handbrake is engaged; set the gear lever to neutral; fully depress the clutch pedal without pressing the accelerator, then
turn the ignition key to MAR-ON and wait for the warning lightsandto switch off; turn the ignition key to AVV and release it as soon
as the engine has started.
PARKING ON FLAMMABLE MATERIAL
The catalytic converter develops high temperatures during operation. Do not park on grass, dry leaves, pine needles or other flammable
material: fire hazard.
RESPECTING THE ENVIRONMENT
The vehicle is fitted with a system that allows continuous diagnosis of the emission-related components in order to help protect the
environment.
ELECTRICAL ACCESSORIES
If, after buying the vehicle, you decide to add electrical accessories (with the risk of gradually draining the battery), visit a Fiat Dealership. They
can calculate the overall electrical requirement and check that the vehicle's electrical system can support the required load.
SCHEDULED SERVICING
Correct maintenance enables the vehicle to perfectly maintain performance and safety characteristics, its environmental friendliness and low
running costs over time.
THE OWNER HANDBOOK CONTAINS
... important information, advice and warnings for correct use, driving safety and maintenance of your vehicle over time. Special attention
must be paid to the symbols(safety of persons)(environmental protection)(vehicle integrity).

USE OF THE OWNER HANDBOOK
OPERATING INSTRUCTIONS
Each time direction instructions (left/right or forwards/backwards) about the vehicle are given, these must be intended as
regarding an occupant in the driver's seat. Special cases not complying with this rule will be specified as appropriate in the text.
The figures in the Owner Handbook are provided by way of example only: this might imply that some details of the image do
not correspond to the actual arrangement of your vehicle. In addition, the Handbook has been conceived considering vehicles
with steering wheel on the left side; it is therefore possible that on vehicles with steering wheel on the right side, the position
or construction of some controls is not exactly mirror-like with respect to the figure.
To identify the chapter with the information needed you can consult the index at the end of this Owner Handbook.
Chapters can be rapidly identified with dedicated graphic tabs, at the side of each odd page. A few pages further there is a key
for getting to know the chapter order and the relevant symbols in the tabs. There is in any case a textual indication of the
current chapter at the side of each even page.
WARNINGS AND PRECAUTIONS
While reading this Owner Handbook you will find a series ofWARNINGSto prevent procedures that could damage your
vehicle.
There are alsoPRECAUTIONSthat must be carefully followed to prevent incorrect use of the components of the vehicle,
which could cause accidents or injuries.
Therefore allWARNINGSandPRECAUTIONSmust always be carefully followed.
WARNINGSandPRECAUTIONSare recalled in the text with the following symbols:
personal safety;
vehicle integrity;
environmental protection.
NOTE These symbols, when necessary, are indicated besides the title or at the end of the line and are followed by a number.
That number recalls the corresponding warning at the end of the relevant section.

KNOWING YOUR VEHICLE
In-depth knowledge of your new vehicle
starts here.
The booklet that you are reading simply
and directly explains how it is made
and how it works.
That’s why we advise you to read it
seated comfortably on board, so that
you can see what is described here for
yourself.THE FIAT CODE SYSTEM ............... 8
THE KEYS....................................... 9
IGNITION SWITCH .......................... 10
ELECTRONIC ALARM..................... 11
DOORS ........................................... 12
SEATS ............................................ 17
STEERING WHEEL ......................... 24
REAR VIEW MIRRORS .................... 25
EXTERIOR LIGHTS ......................... 27
HEADLIGHTS.................................. 30
CEILING LIGHTS............................. 31
CONTROLS .................................... 32
WINDOW WASHING ....................... 34
HEATING AND VENTILATION.......... 37
HEATING AND VENTILATION
CONTROLS .................................... 38
MANUAL CLIMATE CONTROL
SYSTEM ......................................... 38
AUTOMATIC CLIMATE CONTROL
SYSTEM ......................................... 39
ADDITIONAL HEATER ..................... 40
INDEPENDENT ADDITIONAL
HEATER .......................................... 40
ELECTRIC WINDOWS .................... 44
BONNET ......................................... 45
HEAD RESTRAINTS ........................ 46
INTERIOR FITTINGS ...................... 47
TACHOGRAPH ............................... 48SELF-LEVELLING AIR
SUSPENSION ................................. 49
ACCESSORIES PURCHASED BY
THE OWNER................................... 50
7

SYMBOLS
Some vehicle components have
coloured labels whose symbols indicate
precautions to be observed when
using this component. Under the
bonnet there is also a label that
summarises all the symbols.
VEHICLE
MODIFICATIONS/
ALTERATIONS
IMPORTANT Any change or alteration
of the vehicle might seriously affect
its safety and road holding, thus
causing accidents, in which the
occupants could even be fatally injured.THE FIAT CODE
SYSTEM
IN BRIEF
This is an electrical engine locking
system which increases protection
against attempted theft of the vehicle.
It is automatically activated when
the key is removed from the ignition
device.
Each key contains an electronic
device which modulates the signal
emitted during ignition by an antenna
built into the ignition device. The
signal, which changes each time the
engine is started, is the “password”,
by means of which the control unit
recognises the key and enables
starting.
1)
Operation
Each time the vehicle is started turning
the ignition key toMAR-ON, the Fiat
CODE system control unit sends a
recognition code to the Powertrain
Control Module to deactivate the
immobiliser.The code is sent only if the Fiat CODE
system control unit has recognised
the code transmitted from the key.
Each time the ignition key is turned to
STOP, the Fiat CODE system
deactivates the functions of the engine
control module.
Irregular operation
If the code has not been recognised
correctly during starting, the
warning light on the instrument
panel turns on accompanied by the
corresponding message on the display
(see the “Warning lights and messages”
chapter).
In this case, turn the key toSTOPand
then back toMAR; if the lock
continues, try with the other keys
provided with the vehicle. Contact a
Fiat Dealership if you still cannot start
the engine.
IMPORTANT Each key has its own
code which must be stored by the
system's control unit. Contact a Fiat
Dealership to have new keys (up to 8)
stored with a code.
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KNOWING YOUR VEHICLE

Activation of thewarning light while
driving
If thewarning light turns on, this
means that the system is running a
self-diagnosis (for example due to
a voltage drop).
If thewarning light stays on,
contact a Fiat Dealership.
WARNING
1)The electronic components inside the
key may be damaged if the key is
subjected to strong shocks. In order to
ensure complete efficiency of the
electronic devices inside the key, it should
never be exposed to direct sunlight.
THE KEYS
MECHANICAL KEY
The key's metal insert A fig. 1 is fixed.
The key operates:
the ignition device;
the door lock;
opening and closing of the fuel tank
cap.
KEY WITH REMOTE
CONTROL
The metal insert A fig. 2 is retractable
and operates:
the ignition device;
the door lock;
opening and closing of the fuel tank
cap.
To extract / retract the metal insert,
press the button B fig. 2.
The
button unlocks the front doors.The
button locks all the doors.
The
button unlocks the load
compartment doors.
1)
When the doors are locked, if one or
more doors are not closed correctly, the
LED and direction indicators start
flashing quickly.
1)
WARNING
1)Button B should only be pressed when
the key is away from the body, in particular
from the eyes and from objects that can
be spoilt (e.g. clothes). Do not leave the
key unattended to avoid the button being
accidentally pressed while it is being
handled, e.g. by a child.
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9

WARNING
1)Used batteries are harmful to the
environment. You can dispose of them
either in the correct containers as specified
by law or by taking them to a Fiat
Dealership, which will deal with their
disposal.
IGNITION SWITCH
The key can be turned to 3 different
positions fig. 3:
STOP: engine off, key extractable,
steering locked. Some electrical
devices (e.g. sound system, central
door locking system, etc.) can operate;
MAR-ON: driving position. All
electrical devices are enabled;
AVV: engine starting (unstable
position).
The ignition switch is fitted with an
electronic safety system that requires
the ignition key to be turned back
to STOP if the engine will not start,
before the starting operation can be
repeated.
2) 3) 4) 5)
STEERING LOCK
Activation
When the key is at STOP, remove the
key and turn the steering wheel until
it locks.
Disengagement
Move the steering wheel slightly as you
turn the ignition key to MAR-ON
WARNING
2)If the ignition device has been tampered
with (e.g. an attempted theft), have it
checked over by a Fiat Dealership before
driving again.
3)Always remove the key when you leave
your vehicle to prevent someone from
accidentally operating the controls.
Remember to engage the handbrake.
Engage first gear if the vehicle is parked
uphill or reverse gear if the vehicle is
parked downhill. Never leave children
unattended in the vehicle.
4)Never extract the key while the vehicle is
moving. The steering wheel will lock as
soon as it is turned. This also applies
to cases in which the vehicle is towed.
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KNOWING YOUR VEHICLE

5)Under no circumstances should
aftermarket operations be carried out
involving steering system or steering
column modifications (e.g. installation of
anti-theft device). This could negatively
affect performance and safety, invalidate
the warranty, cause serious safety
problems and also result in vehicle
non-compliance with type-approval
requirements.ELECTRONIC ALARM
(for versions/markets, where provided)
The alarm, in addition to all the remote
control functions described previously,
is controlled by the receiver located
under the dashboard near the fuse box.
Activation
With the doors and bonnet closed and
the ignition key either turned to STOP
or removed, point the key with the
remote control towards the vehicle and
press and release the lock button.
Excluding some markets, the system
produces an acoustic signal (beep) and
enables door locking.
The switching on of the alarm is
preceded by an self-diagnosis stage: if
a fault is detected, the system
produces another acoustic signal.
In this case, turn the alarm off by
pressing the "release doors/release
load compartment" button, check that
the doors and bonnet are properly
closed and turn the alarm back on by
pressing the lock button.
If a door or the bonnet is not properly
shut, it will be excluded from the testing
by the alarm system.If the alarm produces an acoustic signal
even when the doors and bonnet are
correctly closed, a fault has occurred in
the operation of the system. Contact
a Fiat Dealership.
IMPORTANT The alarm does not come
on when the central locking is activated
using the metal insert in the key.
IMPORTANT The alarm is adapted to
meet requirements in various countries.
Turning off
Press the door release/load
compartment release button on the key
with remote control.
The following operations are performed
(excluding some markets):
direction indicators flash twice;
there are two short acoustic signals
(beeps);
doors are unlocked.
IMPORTANT The alarm does not switch
off when the central opening is
activated using the metal insert in the
key.
11

Disabling
To permanently disable the alarm (e.g.
during a long period of inactivity), simply
lock the vehicle by turning the metal
insert of the key with remote control in
the lock.
IMPORTANT If the batteries of the key
with the remote control run out or
the system fails, the alarm can
be switched off by placing the key in
the ignition switch and turning it to
MAR-ON.DOORS
DOOR CENTRAL
LOCKING/UNLOCKING
Locking from the outside
With the doors closed, press the button
on the remote control fig. 4 - fig. 5
or insert the metal insert A into the
driver's door lock and then turn it. The
doors will only be locked if all doors
are shut.
To extract the metal insert, press button
B.
If one or more of the doors is open after
the
button on the remote control is
pressed, the direction indicators and
the LED on the button A fig. 7 will flash
quickly for about three seconds. With
the function on, the button A fig. 7
is disabled.
Pressing the button
on the remote
control twice rapidly turns on the dead
lock device (see the "Dead lock device"
paragraph).
Door unlocking from the outside
Briefly press the
fig. 4 orfig.
5 button, depending on the version, to
remotely unlock the front doors, turn on
the timed interior courtesy lights and
flash the direction indicators twice.
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KNOWING YOUR VEHICLE

The dead lock device therefore offers
the best possible protection against
break in attempts. We recommend
engaging it whenever the vehicle is
parked and left unattended.
6)
Device activation
The device turns on automatically on all
the doors when you press the
button
on the key with remote control fig. 4
twice rapidly.
The direction indicators flash 3 times
and the LED on the button A fig. 7
among the dashboard controls flashes
to indicate that the device has been
turned on.
If one or more of the doors is not
perfectly shut, the dead lock device will
not be activated, thus preventing a
person getting into the vehicle through
the open door and, on shutting, it,
remaining stuck inside the passenger
compartment.
Device deactivation
The system is disabled automatically on
every door in the following cases:
if the mechanical key is turned to the
opening position in the driver's door;
by unlocking the doors using the
remote control;
by turning the ignition key to the
MAR position.
SLIDING SIDE DOOR
7) 9)
To open the sliding side door, lift the
handle A fig. 9 and accompany the
door in the opening direction.
The sliding side door is equipped with a
stop that prevents it sliding beyond
the end of its travel when opening.
To close, operate the exterior handle A
(or the corresponding interior handle)
and push to closed.
In any case, make sure that the door is
correctly attached to the device that
holds it fully open.CHILD SAFETY DEVICE
(for versions/markets, where provided)
This system prevents the sliding side
doors being opened from the inside.
The device fig. 10 can be engaged only
with the sliding side door open:
Position 1 - device engaged (door
locked)
Position 2 - device not engaged
(door may be opened from the inside)
The device stays on even if the doors
are electrically unlocked.
8)
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KNOWING YOUR VEHICLE

REAR DOOR WITH TWO
WINGS
10) 11)
Manual opening of the first swing
door from the outside
Turn the key anticlockwise fig. 6 or
press the button
on the remote
control and operate the handle A fig. 11
in the direction indicated by the arrow.
Manual opening of the first swing
door from the inside
(for versions/markets, where provided)
Pull the handle B fig. 12 in the direction
indicated by the arrow.
Manual closure of the first swing
door from the outside
Turn the key clockwise or press the
button
on the key with remote
control. Close the left door first,
followed by the right door.Manual opening of the second
swing door
Pull the handle C fig. 13 in the direction
indicated by the arrow.
The rear swing-doors are equipped with
a spring loaded system that locks
them at an approx. angle of 90 degrees
during opening.Electrical closure from inside
Close the two rear swing doors (first
left, then right) and press the button D
fig. 14 on the electric window control
panel.
The opening angle of the two doors
may be increased for more convenient
loading and unloading. To do this, press
the button A fig. 15 so that the door
can be opened by about 180 degrees.
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15