display FIAT GRANDE PUNTO 2006 199 / 1.G Blue And Me Owner's Guide

58
Problem Probable Cause Possible Solution
Display screen shows:
NO PHONEBOOK
Or the system says:
“As requested, the phonebook has not
been copied. To copy the phonebook
onto the system go to
SETTINGS menu and select
“USER DATA”. To dial a phone
number, say “Dial”.”
For “pull” phones
❒Use the option PHONEBOOK
in the SETTINGSmenu to down-
load the phonebook again
❒Enter contact information in the
phonebook on your mobile phone
and then download the phonebook
again
SETTING FUNCTIONS -
MANAGING USER DATA AND
PHONEBOOK
For “push” phones
❒Use the option ADD CON-
TACTSin the SETTINGSmenu
to send contacts in the phonebook
on your mobile phone
to the system
SETTING FUNCTIONS -
MANAGING USER DATA AND
PHONEBOOK For “pull” phones
❒When the system asked “The data
from the phonebook will now be
copied onto the system. Continue?”,
you responded with “No”
❒You have not downloaded your
phonebook via the SETTINGS
menu
❒The downloaded phonebook was
deleted
For “push” phones
❒When the system asked “The data
from the phonebook will now be
copied onto the system. Continue?”,
you responded with “No”.
❒You have not sent contacts to the
system using the ADD
CONTACTSprocedure
❒The downloaded phonebook was
deleted
TROUBLESHOOTING
HANDS-FREE KIT
General - display screen

59
Problem Probable Cause Possible Solution
Display screen shows:
PH/BOOK EMPTY
Or the system says “Phonebook empty.
To add contacts to the phonebook, go
to the SETTINGS menu and select
“USER DATA”. To dial a phone number,
say “DIAL.”
For “pull” phones
❒Enter valid contact information
(name and one phone number at
least) in the phonebook on your
mobile phone, then download the
phonebook again
SETTING FUNCTIONS -
MANAGING USER DATA AND
PHONEBOOK
For “push” phones
❒Download the phonebook again and
make sure to send valid contacts to
the system, using your mobile phone,
when prompted
❒Use the option ADD CONTACTS
in the SETTINGSmenu to send
contacts from your mobile phone
to the system
SETTING FUNCTIONS -
MANAGING USER DATA AND
PHONEBOOK For “pull” phones
❒You answered “Yes” to “The data
from the phonebook will now be
copied onto the system. Continue?”
but the downloaded phonebook
does not include any valid contacts
❒You have used the option
PHONEBOOKin the
SETTINGSmenu, but the mobile
phone phonebook does not include
any valid contacts
For “push” phones
❒When the system asked “The data
from the phonebook will now be
copied onto the system. Continue?”,
you answered “Yes” but did not
send any valid contacts during the
ADD CONTACTSprocedure
❒You used the ADD CONTACTS
option but did not send any valid
contacts to the system

60
Problem Probable Cause Possible Solution
Display screen shows: NO PHONE
Or the system says
“There’s no bluetooth phone connected”
Display screen shows: TEL DISCONN.
Display screen shows:PAIR. FAILED
Or the system says “Pairing failed.
Please try again”
❒Turn the paired mobile phone on
❒Make sure that your phone is paired
❒Make sure that the Bluetooth®
wireless technology connection on
your mobile phone is enabled
(“Blue&Me” or “My Car” ID)
❒
Make sure that the mobile phone
you paired with the system is within
range
❒Reset Blue&Me™by turning
the mobile phone off and on
❒Reset Blue&Me™by turning the
ignition key to STOPand then to
MARagain
❒Verify the correct PIN number, and
try entering it again
❒Reset the mobile phone by turning it
off and on, and then retry the pairing
procedure
SETTING FUNCTIONS -
PAIRING YOUR MOBILE PHONE
❒The paired mobile phone is turned
off
❒The paired mobile phone is not
within range of the system
(the mobile phone should be located
within approximately 10 m of the
system)
❒Bluetooth®wireless technology
connection has been disabled on
your mobile phone
(“Blue&Me” or “My Car” ID)
❒
A technical error occurred
with the mobile phone
Bluetooth
®wireless technology
capabilities
❒
During an ongoing phone conversation,the mobile phone was taken out of
the system range
❒A technical error occurred during
the pairing procedure

61
Problem Probable Cause Possible Solution
Display screen shows: PAIR. FAILED
Or the system says “Bluetooth pairing
timed out. Please try again later.”
Display screen shows:
PRIVATE NUMBER
Display screen shows: ONLY AT REST
Or the system says:
“This function is only available
when the vehicle is stationary”
Retry the pairing procedure. During the
PIN entering step, verify that the PIN
number you are entering on the mobile
phone is the same number that is shown
on the instrument panel display
SETTING FUNCTIONS -
PAIRING YOUR MOBILE PHONE
Enter a contact in your mobile
phonebook for the incoming call,
and then download your phonebook/
contact again
In this case, nothing can be done and
the message will always appear
Stop your car and attempt to perform
the function again manually,
or continue driving and perform the
function using the voice recognition
system After three minutes, each attempt to
enter the PIN number fails since pairing
timed out
❒The caller is not recognized as a
name stored in the phonebook,
and the paired mobile phone does
not have a called ID feature
❒The caller has blocked caller ID
to prevent the system from
displaying the caller’s name
and/or phone number
Even occasional short viewings of the
car display may be hazardous if your
attention has been diverted away from
your driving tasks. Certain Blue&Me™
functions, which require the user to
give attention to the car display, are
only available when the car is stopped

64
Problem Probable Cause Possible Solution
Pairing a paired mobile phone,
the display screen shows:
Pair. failed
Or the system says
“Pairing failed.
Please try again”
After downloading the phonebook
from the mobile phone contacts’ middle
names/initials, prefixes or suffixes
are not recognized by the voice
recognition system
Remember that the pairing procedure
will only need to be performed once
for your mobile phone. After this
procedure, Blue&Me™will
automatically connect to your phone
each time you get into the car and
turn the ignition key to MAR.
To pair the phone again, select
DELETE USERSand then re-pair
the phone
SETTING FUNCTIONS -
MANAGING USER DATA AND
PHONEBOOK
SETTING FUNCTIONS -
PAIRING YOUR MOBILE PHONE
When calling contacts by voice,
pronounce the contact’s name without
using prefixes, suffixes or, middle
names/initials
If you have two entries with similar first
and/or last name in your phonebook,
modify one of the entries in the mobile
phone to make it unique.
Then, re-download the phonebook to
the hands-free phone system Before re-pairing with a mobile phone,
information for the first pairing on
Blue&Me™must be deleted
The system does not support the use
of prefixes, suffixes, or middle
names/initials when calling
contacts by voice

68
Phone-specific: Nokia®
Problem Probable Cause Possible Solution
Before establishing a connection with
Blue&Me™paired Nokia
®mobile phone,
the phone display screen prompts with
a confirmation message
(e.g.:“Accept connection request)
During an active phone call on the
hands-free phone system of the car,
the Bluetooth
®wireless technology
connection is disconnected when pressing
button SRC/OKto switch the audio
output from the device to the mobile phone
Models: Nokia®6820, 6230, 7610 or 6600
While handling two phone conversations
via call waiting on a Nokia
®mobile phone,
when pressing SRC/OKto transfer audio
output to the mobile phone, only one
of the phone conversations is transferred
When pressing SRC/OKto switch the
audio output of the phone conversation
from the Nokia
®mobile phone to the hands-free kit, nothing happensOn your mobile phone navigate to
“Connectivity” →“Bluetooth
®”.
Select the next menu using the key
on the right side. Select “Blue&Me”
or “My Car” and then “Authorized”
The phone call is still active on the
mobile phone. If you wish to
reconnect and use the hands-free kit
again, press
ß/MAIN
–
Press
ß/MAINor ‘to reconnect
the phone conversation to the
hands-free feature Nokia
®mobile phones do not allow
Blue&Me™to automatically establish
the Bluetooth
®wireless technology
connection
To establish connection you must set
your mobile phone
Pressing SRC/OKduring an active
phone call on this type of phone
disconnects the Bluetooth
®wireless
technology connection
The ability to transfer audio output
for two active phone conversations
to the mobile phone is not support-
ed by the system when paired with a
Nokia
®mobile phone
–

69
Problem Probable Cause Possible Solution
Adding contacts from the mobile phone
to Blue&Me™does not work
Models: Nokia
®7610
When receiving a phone call on the paired
mobile phone, caller’s info is displayed
on the multifunction display, but the ring
tone is only produced a few seconds later
Models: Nokia®6230, 6600
When receiving a phone call on the paired
mobile phone, caller’s info is displayed on
the multifunction display, but no ring tone
is produced
Models: Nokia®6230
After downloading the paired mobile
phone phonebook, some phone numbers
of contacts having multiple numbers
are not present on
Blue&Me™
Models: Nokia®6230 (firmware 5.35)Transfer your contact entries from
the phone memory to the SIM card
and then select ADD CONTACTS
and try transfer contacts again
SETTING FUNCTIONS -
MANAGING USER DATA AND
PHONEBOOK
–
–
– This mobile phone can add contacts
only when entries are saved on the
SIM card
This is due to the specific features
of these mobile phones ring tones
This is due to the specific features
of this mobile phone ring tones
This model downloads the phonebook
like pull phones and not like push
phones. For this reason, for each
contact only the predefined entry is
downloaded

70
Problem Probable Cause Possible Solution
After receiving, answering and
ending a second call, the multifunction
display shows PRIVATE NUMBER,
instead of the phone number
corresponding to the first call
Models: Nokia®6600
Sometimes when trying to use this phone
with Blue&Me™, using the
ß/MAIN
button, the message SEARCHINGis
displayed before the connection
is implemented
Models: Nokia®6600
No ring tone is produced when receiving
a second incoming call
Models: Nokia®6820
Pressing
ß/MAINfor over 1 second to
reject a second incoming call, disconnects
also the current phone conversation
Models: Nokia®6820
When answering an incoming call using
the mobile phone keypad, sometimes the
mobile phone disconnects from
Blue&Me™and the phone conversation
has to be continued on the mobile phone
instead of the hands-free feature
Models: Nokia®7610
–
Wait for connection.
To prevent recurring of this problem,
reset the mobile phone by turning it
off and on again
The ring tone of the second incoming
call will always be lower than normal.
Try to turn up the ring tone volume
–
Answer the incoming call by pressing
ß/MAIN In this specific case, the system is not
able to identify which phone call is
ended
The connection between this mobile
phone and Blue&Me™sometimes
may deactivate
On this mobile phone the ring tone of
the second incoming call is very low
This behavior depends on the specific
features of this mobile phone
For certain software versions of this
mobile phone, answering a call using
the keypad will automatically
disconnect the mobile phone from the
hands-free kit

71
Phone-specific: Sony-Ericsson®
Problem Probable Cause Possible Solution
Occasionally, Blue&Me™does not
detect the mobile phone and it is unable
to make a hands-free phone call
Models: Sony–Ericsson
®Z600
When using call waiting to answer an
incoming call during an ongoing phone call
conversation, sometimes
Blue&Me™disconnects the ongoing
phone conversation
Models: Sony–Ericsson®T610
Downloading the phonebook from the
mobile phone to Blue&Me™
does not work
Models: Sony–Ericsson
®Z600
❒Reset the mobile phone by turning it
off and on again to restore
connection with Blue&Me™
❒Reset the mobile phone by turning it
off, removing the phone battery and
then placing it back in, and
then turning it on again
After you hang up the other phone call
that was received via call waiting,
the mobile phone displays a message
that asks if you wish to retrieve the
call. Confirm using the mobile phone
keypad
Transfer your contact entries from the
SIM card to the mobile phone memory.
Delete the phonebook from
Blue&Me™, by selecting the option
DEL. PHONEBOOK. Then download
the phonebook again selecting the
option PHONEBOOK
SETTING FUNCTIONS -
MANAGING USER DATA AND
PHONEBOOK –
–
This mobile phone can download
contact entries only if they are saved
on the phone memory

72
Problem Probable Cause Possible Solution
When getting into the car during a phone
conversation, after turning the key to
MAR, the phone conversation is not
switched automatically to the
hands-free phone system
Models: Sony–Ericsson®Z600
After pairing the mobile phone,
the hands-free phone system
keeps in memory only the last
20 calls
Models: Sony–Ericsson®Z600
After connecting and disconnecting
the mobile phone, the carrier’s name
is no longer displayed on the instrument
panel display
Model: Sony–Ericsson®T637–
–
To prevent this problem, after turning
the mobile phone on, wait for 30
seconds at least before connecting it to
the hands-free kit This mobile phone requires a specific
setting for transferring automatically
the audio output to an external
Bluetooth
®wireless technology device
This is the max. number of calls that
can be stored
–