key FIAT GRANDE PUNTO 2007 199 / 1.G Blue And Me Service Manual

7878
Problem Probable Cause Possible Solution
Display screen shows: NO PHONE
CONNECTED
Or the system says
“There’s no bluetooth phone connected”
Display screen shows: PHONE
DISCONNECTED
Display screen shows:PAIRING FAILED
Or the system says “Pairing failed.
Please try again”
❒Turn the paired mobile phone on
❒Make sure that your phone is paired
❒Make sure that the Bluetooth®
wireless technology connection on
your mobile phone is enabled
(“Blue&Me” or ID)
❒
Make sure that the mobile phone
you paired with the system is within
range
❒Reset Blue&Me™ Navby turning
the mobile phone off and on
❒Reset Blue&Me™ Navby turning
the ignition key to STOPand then
to MARagain
❒Verify the correct PIN number, and
try entering it again
❒Reset the mobile phone by turning it
off and on, and then retry the pairing
procedure
SETTING FUNCTIONS -
PAIRING YOUR MOBILE PHONE
❒The paired mobile phone is turned
off
❒The paired mobile phone is not
within range of the system
(the mobile phone should be located
within approximately 10 m of the
system)
❒Bluetooth®wireless technology
connection has been disabled on
your mobile phone
(“Blue&Me” ID)
❒
A technical error occurred
with the mobile phone
Bluetooth
®wireless technology
capabilities
❒
During an ongoing phone
conversation,the mobile phone
was taken out of the system range
❒A technical error occurred during
the pairing procedure
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8080
Problem Probable Cause Possible Solution
The system did not respond to voice
command or key press
❒Press ‘and pronounce the voice
command again
Make sure that you face forward and
speak clearly at a normal volume
❒Press ß/MAINand try the operation
again. Make sure to take action within
approximately eight seconds after
pressing
ß/MAIN
❒If you do not speak soon enough
after pressing
‘, the system
will interrupt voice interaction
❒If you are speaking too far from the in-car microphone (for example,if
you are sitting in the back seat), the
system may not hear your voice
command
❒If you don’t wait for the tone after
pressing
‘, the system will get
only a portion of the keyword
and will misrecognize it
❒If you don’t press ‘before
pronouncing a voice command,
the system will not activate voice
recognition and therefore recognize
your voice commands
❒If you don’t press ß/MAINto
enter the Main Menu, it will not be
possible to access manually the
Blue&Me™ Navmenu
❒If after pressing ß/MAIN, you
don’t take action within approx.
eight seconds, the system will not
respond to your key press
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8181
Problem Probable Cause Possible Solution
The system prompted to enter a PIN
number, but no phone pairing
procedure was running
When in close proximity of the car,
answering a phone call directly using
the mobile phone “answer” button, will
automatically activate the free-hands
phone function (the caller’s voice is
played through the car speakers)
Select option DELETE USERSon
the system and delete all pairings; then,
pair the phone again
SETTING FUNCTIONS -
MANAGING USER DATA AND
PHONEBOOK
SETTING FUNCTIONS - PAIRING
YOUR MOBILE PHONE
Refer to your mobile phone owner’s
manual to find out how to set up the
default location for phone audio when a
phone call is received After you delete the pairing-related
user information on your mobile
phone, the Bluetooth
®pairing
relationship between your mobile
phone and Blue&Me™ Navwill no
longer work
Some types of mobile phones require
you to set the phone to choose
between automatic incoming call
transfer to the system or
non-automatic incoming call transfer
(you will transfer the call using the
mobile phone keypad, as required)
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8282
Problem Probable Cause Possible Solution
Pairing a paired mobile phone,
the display screen shows:
Pair. failed
Or the system says
“Pairing failed. Please try again”
After downloading the phonebook
from the mobile phone contacts’ middle
names/initials, prefixes or suffixes
are not recognized by the voice
recognition system
Remember that the pairing procedure
will only need to be performed once for
your mobile phone. After this
procedure, Blue&Me™ Navwill
automatically connect to your phone
each time you get into the car and turn
the ignition key to MAR.
To pair the phone again, select
DELETE USERSand then re-pair
the phone
SETTING FUNCTIONS -
MANAGING USER DATA AND
PHONEBOOK
SETTING FUNCTIONS - PAIRING
YOUR MOBILE PHONE
When calling contacts by voice,
pronounce the contact’s name without
using prefixes, suffixes or, middle
names/initials.
If you have two entries with similar first
and/or last name in your phonebook,
modify one of the entries in the mobile
phone to make it unique.
Then, re-download the phonebook to
the hands-free phone system Before re-pairing with a mobile phone,
information for the first pairing on
Blue&Me™ Navmust be deleted
The system does not support the use
of prefixes, suffixes, or middle
names/initials when calling
contacts by voice
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8383
Problem Probable Cause Possible Solution
Phone numbers containing
international dialling codes
(e.g.: +39 Italy, +44 UK,
+33 France, etc.) are difficult to call Replace “+” with “00”
(e.g.: +39 becomes 0039). On certain mobile phones, when
downloading names and/phone
numbers to the hands-free system,
the sign “+” is omitted
Problem Probable Cause Possible Solution
The paired phone, sometimes disconnects
and re-connects to the car hands-free
phone system for no apparent reason
Models: Audiovox
®SMT 5600/Orange™
(HTC) C500
In certain cases, it is not possible to
call the numbers in the
LAST CALLSlistAfter completing the pairing procedure,
select “Blue&Me” from the list of
Bluetooth
®wireless
technology enabled devices.
Press the MENU button on the keypad
and select option 4 (“Set device as
Hands-free”),then press
ß/MAINto
establish the Bluetooth®connection
– In the list of Bluetooth
®wireless
technology enabled devices select
“Blue&Me” (name identifying the
Blue&Me™ Navsystem installed on
your car)
In order for the Bluetooth
®
connection to work properly,
the phone must recognize the car
system as hands-free device
On certain mobile phones the sign
“+” of the international dialling code
is omitted
Phone-specific: Audiovox® / Orange™
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8686
Phone-specific: Nokia®
Problem Probable Cause Possible Solution
Before establishing a connection with
Blue&Me™ Navpaired Nokia
®mobile
phone, the phone display screen prompts
with a confirmation message
(e.g.:“Accept connection request)
During an active phone call on the
hands-free phone system of the car,
the Bluetooth
®wireless technology
connection is disconnected when pressing
button SRC/OKto switch the audio
output from the device to the mobile phone
Models: Nokia®6820, 6230, 7610 or 6600
While handling two phone conversations
via call waiting on a Nokia®mobile phone,when pressing SRC/OKto transfer audio output to the mobile phone, only one of the phone conversations is transferred
When pressing SRC/OKto switch the audio output of the phone conversation
from the Nokia®mobile phone to the hands-free kit, nothing happensOn your mobile phone navigate to
“Connectivity” →“Bluetooth
®”.
Select the next menu using the key
on the right side. Select “Blue&Me”
and then “Authorized”
The phone call is still active on the
mobile phone. If you wish to
reconnect and use the hands-free kit
again, press
ß/MAIN
–
Press
ß/MAINor ‘to reconnect
the phone conversation to the
hands-free feature Nokia
®mobile phones do not allow
Blue&Me™ Navto automatically
establish the Bluetooth
®wireless
technology connection
To establish connection you must set
your mobile phone
Pressing SRC/OKduring an active
phone call on this type of phone dis-
connects the Bluetooth
®wireless
technology connection
The ability to transfer audio output
for two active phone conversations
to the mobile phone is not supported
by the system when paired with a
Nokia
®mobile phone
–
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8888
Problem Probable Cause Possible Solution
After receiving, answering and
ending a second call, the multifunction
display shows INCOMING CALL
PRIVATE NUMBER, instead of the
phone number corresponding to the
first call
Models: Nokia®6600
Sometimes when trying to use this phone
with Blue&Me™ Nav, using the
ß/MAIN
button, the message SEARCHING
CONNECTIONis displayed before
the connection is implemented
Models: Nokia®6600
No ring tone is produced when receiving
a second incoming call
Models: Nokia®6820
Pressing
ß/MAINfor over 1 second to
reject a second incoming call, disconnects
also the current phone conversation
Models: Nokia®6820
When answering an incoming call using
the mobile phone keypad, sometimes the
mobile phone disconnects from
Blue&Me™ Navand the phone
conversationhas to be continued on the
mobile phone instead of the hands-free
feature
Models: Nokia®7610
–
Wait for connection.
To prevent recurring of this problem,
reset the mobile phone by turning it
off and on again
The ring tone of the second incoming
call will always be lower than
normal. Try to turn up the ring tone
volume
–
Answer the incoming call by pressing
ß/MAIN In this specific case, the system is not
able to identify which phone call is
ended
The connection between this mobile
phone and Blue&Me™ Navsome-
times may deactivate
On this mobile phone the ring tone of
the second incoming call is very low
This behavior depends on the specific
features of this mobile phone
For certain software versions of this
mobile phone, answering a call using
the keypad will automatically
disconnect the mobile phone from the
hands-free kit
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8989
Phone-specific: Sony-Ericsson®
Problem Probable Cause Possible Solution
Occasionally, Blue&Me™ Navdoes not
detect the mobile phone and it is unable
to make a hands-free phone call
Models: Sony–Ericsson
®Z600
When using call waiting to answer an
incoming call during an ongoing phone
call conversation, sometimes
Blue&Me™ Navdisconnects the
ongoing phone conversation
Models: Sony–Ericsson®T610
Downloading the phonebook from the
mobile phone to Blue&Me™ Nav
does not work
Models: Sony–Ericsson
®Z600
❒Reset the mobile phone by turning it
off and on again to restore
connection with Blue&Me™ Nav
❒Reset the mobile phone by turning it
off, removing the phone battery and
then placing it back in, and
then turning it on again
After you hang up the other phone call
that was received via call waiting, the
mobile phone displays a message that
asks if you wish to retrieve the call.
Confirm using the mobile phone key-
pad
Transfer your contact entries from the
SIM card to the mobile phone memory.
Delete the phonebook from
Blue&Me™ Nav, by selecting the
option DELETE PHONEBOOK.
Then download the phonebook again
selecting the option COPY PHONE-
BOOK
SETTING FUNCTIONS -
MANAGING USER DATA AND
PHONEBOOK –
–
This mobile phone can download
contact entries only if they are saved
on the phone memory
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9090
Problem Probable Cause Possible Solution
When getting into the car during a phone
conversation, after turning the key to
MAR, the phone conversation is not
switched automatically to the
hands-free phone system
Models: Sony–Ericsson®Z600
After pairing the mobile phone,
the hands-free phone system
keeps in memory only the last
20 calls
Models: Sony–Ericsson®Z600
After connecting and disconnecting
the mobile phone, the carrier’s name
is no longer displayed on the instrument
panel display
Model: Sony–Ericsson®T637–
–
To prevent this problem, after turning
the mobile phone on, wait for 30
seconds at least before connecting it to
the hands-free kit This mobile phone requires a specific
setting for transferring automatically
the audio output to an external
Bluetooth
®wireless technology
device
This is the max. number of calls that
can be stored
–
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9393
MEDIA PLAYER
Problem Probable Cause Possible Solution
Displayed message:
NO MEDIA FOUND
Or Blue&Me™ Navsays:
“No media found”
After connecting your USB device and
turnin the ignition key to MAR, no music
is played
After inserting a USB device
and turning the car key to the MAR
position, Blue&Me™ Navmalfunctions
occur. (e.g. failure to reproduce musical
tracks or no voice messages)
❒Follow the instructions to connect
your USB device to Blue&Me™ Nav.
❒Store digital audio files on your USB
memory devices following the
instructions given by your media file
software.
❒Remove the USB device from the
USB port and refit it to
build again the media library.
❒Check whether your USB device
is supported by Blue&Me™ Nav.
Wait for library building.
If the time required to build the library
is excessive, you can intervene by
reducing the number of audio files
stored on your USB device.
Disable on the USB device such
function.
❒No USB device connected to the
USB port in the car.
❒No digital audio file stored on the
USB memory device.
❒If power supply is interrupted,
(e.g.: car battery disconnection),
Blue&Me™ Navwill loose power
temporarily. In this event media li-
brary shall be rebuilt
❒Your USB memory device is not
supported by Blue&Me™ Nav.
Building the media library may require
a few minutes.
You may have used a USB device with
the PASSWORD function enabled.
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