FORD B MAX 2012 1.G Owners Manual

Downloaded from www.Manualslib.com manuals search engine Phone Issues
Possible SolutionPossible CauseIssue
Try pushing your phonebook contacts toSYNC by using the Add contacts feature.Limitations on yourphone's capability.The systemsays "Phone-book down-loaded" but myphonebook inSYNC is emptyor is missingcontacts.
If the missing contacts are stored on yourSIM card, try moving them to the devicememory.Remove any pictures or special ring tonesassociated with the missing contact.You must switch your mobile phone on andthe automatic phonebook downloadfeature on SYNC.
Go to the website to review your mobilephone's compatibility.This is a mobile phone-dependent feature.I'm havingtroubleconnecting mymobile phone toSYNC.
Try turning off the device, resetting thedevice or removing the device's battery,then trying again.
Possible mobile phonemalfunction.
Try deleting your device from SYNC,deleting SYNC from your device and tryingagain.Always check the security and auto acceptprompt settings relative to the SYNCBluetooth connection on your mobilephone.Update your device's firmware.Turn off the Auto phonebook downloadsetting.
Go to the website to review your mobilephone's compatibility.This is a mobile phone-dependent feature.Text messagingis not workingon SYNC.Try turning off the device, resetting thedevice or removing the device's battery,then trying again.
Possible mobile phonemalfunction.
This is a mobile phone-dependent feature.Your mobile phone must support down-loading text messages via Bluetooth toreceive incoming text messages.
This is a mobile phonelimitation.Audible SMStext messagesdo not work onmy mobilephone.Access the text messaging menu of SYNCto see if the feature is supported by yourmobile phone. Press the PHONE buttonand then scroll and select Textmessaging, then press OK.
219SYNC

Downloaded from www.Manualslib.com manuals search engine Phone Issues
Possible SolutionPossible CauseIssue
Because each mobile phone is differentrefer to the mobile phone's user’s guide forthe specific mobile phone being paired. Infact, there can be differences betweenmobile phones due to brand, model, serviceprovider and software version.
USB and Media Issues
Possible SolutionPossible CauseIssue
Try turning off the device, resetting thedevice, removing the device's battery, thentrying again.
Possible device malfunc-tion.I'm havingtroubleconnecting mydevice.Make sure you are using the manufacturer'scable.Make sure the USB cable is correctlyinserted into the device and your vehicle'sUSB port.Make sure that the device does not havean auto-install program or active securitysettings.
Make sure you are not leaving the device inyour vehicle during very hot or coldtemperatures.
This is a device limitation.SYNC does notrecognise mydevice when Istart my vehicle.
Make sure the device is connected to SYNCand that you have pressed play on yourdevice.
This is a mobile phone-dependent feature.The device is notconnected.
Bluetooth audiodoes notstream.
Make sure that all song details are popu-lated.Your music files may notcontain the correct artist,song title, album or genreinformation.
SYNC does notrecognise musicthat is on mydevice.
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Downloaded from www.Manualslib.com manuals search engine USB and Media Issues
Possible SolutionPossible CauseIssue
Some devices require you to change theUSB settings from mass storage to mediatransfer protocol class.
The file may becorrupted.The song may havecopyright protectionwhich does not allow itto play.
From the iPhone or iPod Touch music nowplaying screen, select the audio deviceairplay icon at the very bottom of youriPhone or iPod Touch screen.
This is a device limitation.When myiPhone or iPodTouch isconnected viathe USB andBluetooth Audioat the sametime, I some-times do nothear any sound.
To listen to the iPhone or iPod Touch viaBluetooth Audio, select SYNC.To listen to the iPhone or iPod Touch viaUSB, select Dock Connector.
Voice Command Issues
Possible SolutionPossible CauseIssue
Review the mobile phone voice commandsand the media voice commands at thebeginning of their respective sections.
You may be using thewrong voice commands.You may be speaking toosoon or at the wrongtime.
SYNC does notunderstandwhat I amsaying.Refer to the screen during an active voicesession, you will find a list of voicecommands there.The microphone for the system is either inyour rear view mirror or in the headliner justabove the windscreen.
Review the media voice commands at thebeginning of the media section.You may be using thewrong voice commands.SYNC does notunderstand thename of a songor artist.Say the song or artist exactly as they arelisted. If you say "Play Artist Prince" thesystem does not play music by Prince andthe Revolution or Prince and the NewPower Generation.
You may not be sayingthe name exactly as it issaved.The system may not bereading the name thesame way you are sayingit.Make sure you are saying the complete titlesuch as "California remix featuring JenniferNettles".
221SYNC

Downloaded from www.Manualslib.com manuals search engine Voice Command Issues
Possible SolutionPossible CauseIssue
If the songs are saved in capital letters, youhave to spell them. LOLA requires you tosay "L-O-L-A".Do not use special characters in the title asthe system does not recognise them.
Review the mobile phone voice commandsat the beginning of the mobile phonesection.
You may be using thewrong voice commands.You may not be sayingthe name exactly as it issaved.
SYNC does notunderstand or iscalling thewrong contactwhen I want tomake a call.
Make sure you are saying the contactsexactly as they are listed. For example, if acontact is saved as Joe Wilson, say "CallJoe Wilson".Contacts in your phone-book may be very shortand similar, or they maycontain special charac-ters.
The system works better if you list fullnames such as "Joe Wilson" rather than"Joe".Your phonebookcontacts may be savedin capital letters.
Do not use special characters such as 123or ICE as the system does not recognisethem.If contacts are saved in capital letters, youhave to spell them. JAKE requires you tosay "Call J-A-K-E".You can also use the mobile phone andmedia candidate lists to get a list ofpossible candidates when the system didnot fully understand you. See Using VoiceRecognition (page 198).
The SYNC system applies the phoneticpronunciation rules of the selectedlanguage to the contact names stored onyour mobile phone.
Foreign names arespoken using thecurrently selectedlanguage for SYNC.
The SYNC voicecontrol systemis having troublerecognisingforeign namesstored in mymobile phonebook contactlist.
Helpful Hint: Select your contact manually(PHONE > Phonebook > contact name)and press the Hear It soft-key. SYNC willread the contact name to you, giving yousome idea of the pronunciation SYNC isexpecting.
222SYNC

Downloaded from www.Manualslib.com manuals search engine Voice Command Issues
Possible SolutionPossible CauseIssue
The SYNC system applies the phoneticpronunciation rules of the selectedlanguage to the names stored on your USBmedia player or USB flash drive. The systemis able to make some exceptions for verypopular artist names (e.g. U2) such thatyou can always use the English pronunci-ation for these artists.
Foreign names arespoken using thecurrently selectedlanguage for SYNC.
The SYNC voicecontrol systemis having troublerecognisingforeign tracks,artists, albums,genres andplaylist namesfrom my USBmedia player orUSB flash drive.
The system uses a synthetically-generatedvoice rather than pre-recorded humanvoice.
The SYNC system usestext-to-speech voiceprompt technology.
Voice promptsare electronic-ally generated,and the pronun-ciation of somewords may notbe accurate formy language.
SYNC offers several new voice controlfeatures for a wide range of languages.Dialling a contact name directly from thephonebook without pre-recording (e.g.“callJohn Smith”) or selecting a track, artist,album, genre or playlist directly from yourUSB media player (e.g." play artistMadonna).
SYNC offers significant capability aboveand beyond the previous system such as.The focus of SYNC iscontrolling your mobiledevices and the contentstored on your devices.
My previousbluetooth voicecontrol systemallowed me tocontrol theradio, CD, andclimate controlsystems. Whycan I not controlthese systemswith SYNC?
Dialling a contact name directly from thephonebook without pre-recording (e.g.“callJohn Smith”) or selecting a track, artist,album, genre or playlist directly from yourUSB media player (e.g." play artistMadonna).
223SYNC

Downloaded from www.Manualslib.com manuals search engine General
Possible SolutionPossible CauseIssue
SYNC only supports four languages in asingle module for text display, voice controland voice prompts. The four languages ineach bundle are selected based upon themost popular languages spoken in thecountry where your vehicle is sold. If theselected language is not available, SYNCwill remain in the current active language.
A language notsupported by SYNC iscurrently selected for theinstrument cluster andinformation and entertain-ment display.
The languageselected for theinstrumentcluster andinformation andentertainmentdisplay (radio,CD, menuSYNC offers several new voice controlfeatures for a wide range of languages.Dialling a contact name directly from thephonebook without pre-recording (e.g.“callJohn Smith”) or selecting a track, artist,album, genre or playlist directly from yourUSB media player (e.g. play artistMadonna).
settings, etc.)does not matchthe SYNClanguage(phone, USB,Bluetoothaudio, voicecontrol andvoice prompts).
224SYNC

Downloaded from www.Manualslib.com manuals search engine ELECTROMAGNETIC
COMPATIBILITY
WARNINGS
Your vehicle has been tested andcertified to legislations relating toelectromagnetic compatibility(72/245/EEC, UN ECE Regulation 10 orother applicable local requirements). It isyour responsibility to make sure that anyequipment you have fitted complies withapplicable local legislations. Have anyequipment fitted by an authorised dealer.
WARNINGS
The radio frequency transmitterequipment (e.g. mobile telephones,amateur radio transmitters etc.) mayonly be fitted to your vehicle if they keepto the parameters shown in the tablebelow. There are no special provisions orconditions for installations or use.
Do not mount any transceiver,microphones, speakers, or any otheritem in the deployment path of theairbag system.
Do not fasten antenna cables tooriginal vehicle wiring, fuel pipes andbrake pipes.
Keep antenna and power cables atleast 4 inches (10 centimetres) fromany electronic modules and airbags.
Antenna PositionsMaximum output power Watt (PeakRMS)Frequency BandMHz
3, 450 W1 – 30
1, 2, 350 W30 – 54
1, 2, 350 W68 – 87.5
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Downloaded from www.Manualslib.com manuals search engine Antenna PositionsMaximum output power Watt (PeakRMS)Frequency BandMHz
1, 2, 350 W142 – 176
1, 2, 350 W380 – 512
1, 2, 310 W806 – 940
1, 2, 310 W1200 – 1400
1, 2, 310 W1710 – 1885
1, 2, 310 W1885 – 2025
Note:After the installation of radiofrequency transmitters, check fordisturbances from and to all electricalequipment in your vehicle, both in thestandby and transmit modes.
Check all electrical equipment:
•with the ignition ON
•with the engine running
•during a road test at various speeds.
Check that electromagnetic fieldsgenerated inside your vehicle cabin by thetransmitter installed do not exceedapplicable human exposure requirements.
END USER LICENCE
AGREEMENT
SYNC® End User LicenceAgreement (EULA)
•You have acquired a device ("DEVICE")that includes software licenced byFORD MOTOR COMPANY from anaffiliate of Microsoft Corporation("MS") . Those installed softwareproducts of MS origin, as well asassociated media, printed materials,
and "online" or electronicdocumentation ("MS SOFTWARE")are protected by internationalintellectual property laws and treaties.The MS SOFTWARE is licenced, notsold. All rights reserved.
•The MS SOFTWARE may interface withand/or communicate with, or may belater upgraded to interface with and/orcommunicate with additional softwareand/or systems provided by FORDMOTOR COMPANY. The additionalsoftware and systems of FORDMOTOR COMPANY origin, as well asassociated media, printed materials,and "online" or electronicdocumentation ("FORD SOFTWARE")are protected by internationalintellectual property laws and treaties.The FORD SOFTWARE is licenced, notsold. All rights reserved.
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Downloaded from www.Manualslib.com manuals search engine •The MS SOFTWARE and/or FORDSOFTWARE may interface with and/orcommunicate with, or may be laterupgraded to interface with and/orcommunicate with additional softwareand/or systems provided by third partysoftware and service suppliers. Theadditional software and services ofthird party origin, as well as associatedmedia, printed materials, and "online"or electronic documentation ("THIRDPARTY SOFTWARE") are protected byinternational intellectual property lawsand treaties. The THIRD PARTYSOFTWARE is licenced, not sold. Allrights reserved.
•The MS SOFTWARE, FORDSOFTWARE and THIRD PARTYSOFTWARE hereinafter collectivelyand individually will be referred to as"SOFTWARE".
IF YOU DO NOT AGREE TO THIS ENDUSER LICENCE AGREEMENT ("EULA")DO NOT USE THE DEVICE OR COPYTHE SOFTWARE. ANY USE OF THESOFTWARE, INCLUDING BUT NOTLIMITED TO USE ON THE DEVICE, WILLCONSTITUTE YOUR AGREEMENT TOTHIS EULA (OR RATIFICATION OF ANYPREVIOUS CONSENT).
GRANT OF SOFTWARE LICENCE: ThisEULA grants you the following licence:
•You may use the SOFTWARE asinstalled on the DEVICE and asotherwise interfacing with systemsand/or services provide by or throughFORD MOTOR COMPANY or its thirdparty software and service providers.
Description of Other Rights andLimitations
•Speech Recognition: If theSOFTWARE includes speechrecognition component(s), you shouldunderstand that speech recognition isan inherently statistical process andthat recognition errors are inherent inthe process. Neither FORD MOTORCOMPANY nor its suppliers shall beliable for any damages arising out oferrors in the speech recognitionprocess.
•Limitations on Reverse Engineering,Decompilation and Disassembly:You may not reverse engineer,decompile, or disassemble nor permitothers to reverse engineer, decompileor disassemble the SOFTWARE, exceptand only to the extent that such activityis expressly permitted by applicablelaw notwithstanding this limitation.
•Limitations on Distributing,Copying, Modifying and CreatingDerivative Works: You may notdistribute, copy, make modificationsto or create derivative works based onthe SOFTWARE, except and only to theextent that such activity is expresslypermitted by applicable lawnotwithstanding this limitation.
•Single EULA: The end userdocumentation for the DEVICE andrelated systems and services maycontain multiple EULAs, such asmultiple translations and/or multiplemedia versions (e.g., in the userdocumentation and in the software).Even if you receive multiple EULAs, youare licenced to use only one (1) copyof the SOFTWARE.
227Appendices

Downloaded from www.Manualslib.com manuals search engine •SOFTWARE Transfer: You maypermanently transfer your rights underthis EULA only as part of a sale ortransfer of the DEVICE, provided youretain no copies, you transfer all of theSOFTWARE (including all componentparts, the media and printed materials,any upgrades, and, if applicable, theCertificate(s) of Authenticity), and therecipient agrees to the terms of thisEULA. If the SOFTWARE is an upgrade,any transfer must include all priorversions of the SOFTWARE.
•Termination: Without prejudice to anyother rights, FORD MOTOR COMPANYor MS may terminate this EULA if youfail to comply with the terms andconditions of this EULA.
•Security Updates/Digital RightsManagement: Content owners usethe WMDRM technology included inyour DEVICE to protect theirintellectual property, includedcopyrighted content. Portions of theSOFTWARE on your DEVICE useWMDRM software to accessWMDRM-protected content. If theWMDRM software fails to protect thecontent, content owners may askMicrosoft to revoke the SOFTWARE'sability to use WMDRM to play or copyprotected content. This action doesnot affect unprotected content. Whenyour DEVICE downloads licences forprotected content, you agree thatMicrosoft may include a revocation listwith the licences. Content owners mayrequire you to upgrade the SOFTWAREon your DEVICE to access their content.If you decline an upgrade, you will notbe able to access content that requiresthe upgrade.
•Consent to Use of Data: You agreethat MS, Microsoft Corporation, FORDMOTOR COMPANY, third partysoftware and systems suppliers, theiraffiliates and/or their designated agentmay collect and use technicalinformation gathered in any manner aspart of product support services relatedto the SOFTWARE or related services.MS, Microsoft Corporation, FORDMOTOR COMPANY, third partysoftware and services suppliers, theiraffiliates and/or their designated agentmay use this information solely toimprove their products or to providecustomized services or technologies toyou. MS, Microsoft Corporation, FORDMOTOR COMPANY, third partysoftware and systems suppliers, theiraffiliates and/or their designated agentmay disclose this information to others,but not in a form that personallyidentifies you.
•Internet-Based ServicesComponents: The SOFTWARE maycontain components that enable andfacilitate the use of certainInternet-based services. Youacknowledge and agree that MS,Microsoft Corporation, FORD MOTORCOMPANY, third party software andservice suppliers, their affiliates and/ortheir designated agent mayautomatically check the version of theSOFTWARE and/or its componentsthat you are utilizing and may provideupgrades or supplements to theSOFTWARE that may be automaticallydownloaded to your DEVICE.
•Additional Software/Services: TheSOFTWARE may permit FORD MOTORCOMPANY, third party software andservice suppliers, MS, MicrosoftCorporation, their affiliates and/or theirdesignated agent to provide or makeavailable to you SOFTWARE updates,
228Appendices