automatic transmission FORD C MAX 2013 User Guide

When Fail-Safe Mode is Activated
WARNING:Fail-safe mode is for use during emergencies only.
Operate the vehicle in fail-safe mode only as long as necessary to
bring the vehicle to rest in a safe location and seek immediate repairs.
When in fail-safe mode, the vehicle will have limited power, will not be
able to maintain high-speed operation, and may completely shut down
without warning, potentially losing engine power, power steering assist,
and power brake assist, which may increase the possibility of a crash
resulting in serious injury.
WARNING:Never remove the coolant reservoir cap while the
engine is running or hot.
You have limited engine power when in the fail-safe mode, so drive the
vehicle with caution. The vehicle will not be able to maintain high-speed
operation and the engine will run rough. Remember that the engine is
capable of completely shutting down automatically to prevent engine
damage, therefore:
1. Pull off the road as soon as safely possible and turn off the engine.
2. Arrange for the vehicle to be taken to an authorized dealer.
3. If this is not possible, wait a short period for the engine to cool.
4. Check the coolant level and replenish if low.
5. Restart the engine and take your vehicle to an authorized dealer.
Note:Driving the vehicle without repairing the engine problem increases
the chance of engine damage. Take your vehicle to an authorized dealer
as soon as possible.
AUTOMATIC TRANSMISSION FLUID CHECK
Note:Transmission fluid should be checked by an authorized dealer.
If required, fluid should be added by an authorized dealer.
The automatic transmission does not have a transmission fluid dipstick.
Refer to yourscheduled maintenance informationfor scheduled
intervals for fluid checks and changes. Your transmission does not
consume fluid. However, the fluid level should be checked if the
transmission is not working properly, (i.e., if the transmission slips
or shifts slowly) or if you notice some sign of fluid leakage.
Do not use supplemental transmission fluid additives, treatments or
cleaning agents. The use of these materials may affect transmission
operation and result in damage to internal transmission components.
Maintenance291
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

TECHNICAL SPECIFICATIONS
Item CapacityFord Part Name or
EquivalentFord Part Number / Ford
Specification
Brake fluid
1
Between MIN and
MAX on reservoirMotorcraft® DOT 4 LV
High Performance
Brake FluidPM-1-C /
WSS-M6C65-A2 and
ISO 4925 Class 6
Door latch, hood latch,
auxiliary hood latch,
liftgate latch, seat
tracks.—Multi-Purpose Grease
(Lithium grease)XG-4 or XL-5 or equivalent /
ESB-M1C93-B
Lock cylinder —Motorcraft® Penetrating
and Lock LubricantXL-1 /
None
Automatic transmission
fluid
2,3
5.7 quarts (5.4L)Motorcraft® MERCON®
LV AT FXT-10-QLV
MERCON® LV
Capacities and Specifications351
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Item CapacityFord Part Name or
EquivalentFord Part Number / Ford
Specification
Windshield washer fluid Fill as requiredMotorcraft® Premium
Windshield Washer
Concentrate (US)
Premium Quality
Windshield Washer Fluid
(Canada)ZC-32-A (US)
CXC-37-(A, B, D, and F)
(Canada) /
WSB-M8B16-A2/- -
C-MAX
Fuel tank13.5 gallons
(51.1L)
——
C-MAX Energi
Fuel tank14 gallons (53L)
1Use only Motorcraft® DOT 4 LV High Performance Brake Fluid or equivalent meeting
WSS-M6C65-A2 and ISO 4925 Class 6. Use of any fluid other than the recommended fluid may cause
brake system damage.2Approximate dry fill capacity. Actual amount may vary during fluid changes.3Automatic transmissions that require Motorcraft MERCON® LV transmission fluid should only use
Motorcraft MERCON® LV transmission fluid.
Refer toscheduled maintenanceto determine the correct service interval. Use of any fluid other
than the recommended fluid may cause transmission damage.4Use of synthetic or synthetic blend motor oil is not mandatory. Engine oil need only meet the
requirements of Ford specification WSS-M2C945-A, SAE 5W-20, GF5, and display the API Certification
Mark.5Your engine has been designed to be used with Ford engine oil, which gives a fuel economy benefit
while maintaining the durability of your engine.Using oils other than the one specified can result in longer engine cranking periods, reduced engine
performance, reduced fuel economy and increased emission levels.6Add the coolant type originally equipped in your vehicle.
Capacities and Specifications353
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Multi-point Inspection
In order to keep your vehicle running right, it is important to have
the systems on your vehicle checked regularly. This can help identify
potential issues and prevent major problems. Ford Motor Company
recommends the following multi-point inspection be performed at every
scheduled maintenance interval to help make sure your vehicle keeps
running great.
Multi-point Inspection
Battery performance Horn operation
Engine air filter Radiator, cooler, heater and A/C hoses
Exhaust system Suspension components for leaks or
damage
Exterior lamps and hazard
warning system operationSteering and linkage
Fluid levels
*; fill if necessary Tires (including spare) for wear and
proper pressure**
For oil and fluid leaks Windshield for cracks, chips or pits
Half-shaft dust boots Washer spray and wiper operation
*Brake, coolant recovery reservoir, automatic transmission and window
washer.
**If your vehicle is equipped with a temporary mobility kit, check the tire
sealant expiration Use By date on the canister. Replace as needed.
Be sure to ask your dealership service advisor or technician about the
multi-point vehicle inspection. It is a comprehensive way to perform a
thorough inspection of your vehicle. It is your checklist that gives you
immediate feedback on the overall condition of your vehicle. You will
know what has been checked, what is okay, as well as those things that
may require future or immediate attention. The multi-point vehicle
inspection is one more way to keep your vehicle running great!
366Scheduled Maintenance
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

NORMAL SCHEDULED MAINTENANCE AND LOG
C-MAX Full Hybrid
Normal Scheduled Maintenance*
At every oil change
interval as indicated
by the information
display. Can be
up to 10000 miles
(16000 km) or
12 months.Change engine oil and filter.**
Rotate tires, inspect tire wear and measure
tread depth.
Perform multi-point inspection
(recommended).
Inspect automatic transmission fluid level.
Consult dealer for requirements.
Inspect brake pads, shoes, rotors, drums,
brake linings, hoses and parking brake.
Inspect cabin air filter.
Inspect engine cooling system and
motor/electronics cooling system strength and
hoses.
Inspect exhaust system and heat shields.
Inspect half-shaft boots.
Inspect steering linkage, ball joints, suspension
and tie-rod ends.
Inspect wheels and related components for
abnormal noise, wear, looseness or drag.
*Do not exceed one year or 10000 miles (16000 kilometers) between
service intervals.
**Reset your oil monitor system after each engine oil and filter change.
See theInformation Displayschapter.
368Scheduled Maintenance
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Additional Maintenance Items*
Every 20000 miles
(32000 km)Replace cabin air filter.
Every 30000 miles
(48000 km)Replace engine air filter.
At 100000 miles
(160000 km)Change engine coolant and motor/electronics
coolant.
**
Every 100000 miles
(160000 km)Replace spark plugs.
Every 150000 miles
(240000 km)Change automatic transmission fluid.
Replace auxiliary transmission fluid pump filter
(if the vehicle is equipped with the Auto
Stop/Start feature).
*Additional maintenance items can be performed within 3000 miles
(4800 kilometers) of the last oil change. Do not exceed the designated
distance for the interval.
**Initial replacement at six years or 100000 miles (160000 kilometers),
then every three years or 50000 miles (80000 kilometers).
Scheduled Maintenance369
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

C-MAX Energi
Normal Scheduled Maintenance*
At every oil change
interval as indicated
by the information
display.Change engine oil and filter.**
Inspect automatic transmission fluid level.
Consult dealer for requirements.
Inspect brake pads, shoes, rotors, drums,
brake linings, hoses and parking brake.
Inspect cabin air filter.
Inspect engine cooling system and
motor/electronics cooling system strength and
hoses.
Inspect exhaust system and heat shields.
Inspect half-shaft boots.
Inspect steering linkage, ball joints, suspension
and tie-rod ends.
Inspect wheels and related components for
abnormal noise, wear, looseness or drag.
*Do not exceed two years or 20000 miles (32000 kilometers) between
service intervals.
**Reset your Intelligent Oil-Life Monitor after each engine oil and filter
change. SeeEngine oil checkin theMaintenancechapter.
370Scheduled Maintenance
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Additional Maintenance Items1
Every 10000 miles
(32000 km)Rotate tires, inspect tire wear and measure
tread depth.
Inspect engine oil filter for corrosion
2
Perform multi-point inspection
(recommended).
Every 20000 miles
(32000 km)Replace cabin air filter.
Every 30000 miles
(48000 km)Replace engine air filter.
At 100000 miles
(160000 km)Change engine coolant and motor/electronics
coolant.
3
Every 100000 miles
(160000 km)Replace spark plugs.
Every 150000 miles
(240000 km)Change automatic transmission fluid.
Replace auxiliary pump inlet screen.
Replace auxiliary transmission fluid pump filter
(if the vehicle is equipped with the Auto
Stop/Start feature).
1Additional maintenance items can be performed within 3000 miles
(4800 kilometers) of the last oil change. Do not exceed the designated
distance for the interval.
2Inspect the engine oil filter for signs of damage such as rust,
paint blistering, scratches or dents every one year or 10000 miles
(16000 kilometers). If any of these conditions are present, change the
filter then top-off the engine oil, if required. Do not reset your Intelligent
Oil-Life Monitor.
3Initial replacement at six years or 100000 miles (160000 kilometers),
then every three years or 50000 miles (80000 kilometers).
Scheduled Maintenance371
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

SPECIAL OPERATING CONDITIONS
If you operate your vehicleprimarilyin any of the following conditions,
you need to perform additional maintenance as indicated. If you
occasionallyoperate your vehicle under any of these conditions, it is
not necessary to perform the additional maintenance. For specific
recommendations, see your dealership service advisor or technician.
Perform the services shown in the following tables when specified or
within 3000 miles (4800 kilometers) of the OIL CHANGE REQUIRED
message appearing in the information display.
Example #1:The OIL CHANGE REQUIRED message comes
on at 28751 miles (46270 kilometers); perform the 30000 mile
(48000 kilometer) automatic transmission fluid replacement.
Example #2:The OIL CHANGE REQUIRED message hasnotcome on,
but the odometer reads 30000 miles (48000 kilometers); perform the
engine air filter replacement. (i.e., Intelligent Oil-Life Monitor® was reset
at 25000 miles [40000 kilometers].)
Extensive Idling or Low-speed Driving for Long Distances as in
Heavy Commercial Use (i.e., Delivery, Taxi, Patrol Car or
Livery)
As required Change engine oil and filter as indicated by
the information display and perform services
listed in the Normal Scheduled Maintenance
chart.
Inspect frequently,
service as requiredReplace cabin air filter.
Replace engine air filter.
Every 60000 miles
(96000 km)Replace spark plugs.
Scheduled Maintenance375
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Pairing a Phone for the First Time
Note:SYNC can support downloading up to approximately 2000 entries
per Bluetooth-enabled cellular phone.
Note:Make sure the vehicle ignition and radio are turned on and the
transmission is in positionP.
Note:To scroll through the menus, press the up and down arrows on
your audio system.
Wirelessly pairing your phone with SYNC allows you to make and receive
hands-free calls.
1. Press the phone button; when the display indicates no phone is
paired, pressOK.
2. WhenFind SYNCappears in the display, pressOK.
3. Put your phone into Bluetooth discovery mode. See your phone’s
user guide if necessary.
4. When prompted on your phone’s display, enter the six-digit PIN
provided by SYNC in the radio display.
5. The display indicates when the pairing is successful.
Depending on your phone’s capability and your market, the system may
prompt you with questions such as setting the current phone as the
primary phone (the phone SYNC automatically tries to connect with first
upon vehicle start-up), downloading your phone book, etc.
Pairing Subsequent Phones
Note:To scroll through the menus, press the up and down arrows on
your audio system.
Note:Make sure the vehicle ignition and radio are turned on and that
the transmission is in positionP.
1. Press the phone button and scroll until System Settings is selected.
2. Press OK and scroll until Bluetooth Devices is selected and press OK.
3. Scroll until Add Bluetooth Device is selected and press OK.
4. When Find SYNC appears in the display, press OK.
5. Put your phone into Bluetooth discovery mode. See your phone’s
user guide if necessary.
6. When prompted on your phone’s display, enter the six-digit PIN
provided by SYNC in the radio display. The display indicates when
the pairing is successful.
7. The system then prompts with questions such as if you would like to
set the current phone as the primary phone (the phone SYNC
automatically tries to connect with first upon vehicle start-up),
download your phone book, etc.
SYNC®387
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)