instrument panel FORD C MAX 2013 User Guide

HEATED WINDOWS AND MIRRORS (IF EQUIPPED)
Heated Rear Window
Note:The vehicle must be running to use this feature.
Press the control to clear the rear window of thin ice and fog. Press the
control again within 15 minutes to switch it off. It turns off automatically
after approximately 15 minutes, or when you switch the ignition off.
Do not use razor blades or other sharp objects to clean the inside
of the rear window or to remove decals from the inside of the
rear window. This may cause damage to the heated grid lines.
Your warranty does not cover this damage.
Heated Exterior Mirror (If Equipped)
Note:Do not remove ice from the mirrors with a scraper or attempt to
readjust the mirror glass that has frozen in place. These actions could
cause damage to the glass and mirrors.
Note:Do not clean the housing or glass of any mirror with harsh
abrasives, fuel or other petroleum-based cleaning products.
Both mirrors heat to remove ice, mist and fog when you turn the rear
window defroster on.
CABIN AIR FILTER
Note:Make sure you have a cabin air filter installed at all times. This
prevents foreign objects from entering the system. Running the system
without a filter in place could result in degradation or damage to the
system.
Your cabin air filter is located under the instrument panel in the
passenger footwell area. The particulate filtration system reduces the
concentration of airborne particles such as dust, spores and pollen in
the air supplied to the interior of your vehicle. The particulate filtration
system gives you and your passengers the following benefits:
•It improves your driving comfort by reducing particle concentration.
•It improves the interior compartment cleanliness.
•It protects the climate control components from particle deposits.
Replace the filter at regular intervals. See theScheduled Maintenance
chapter.
For more information about your filter, see an authorized dealer.
Climate Control155
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

PLUG-IN POWER MODE AND HYBRID MODE (C-MAX ENERGI ONLY)
C-MAX Energi vehicles must be plugged in regularly for optimal use of
the high voltage battery’s extended range capability. When you charge
your vehicle you add electrical energy which is then used to propel the
vehicle in Plug-in Power Mode. Your estimated electric range in this
mode is shown in an enhanced battery gauge on the instrument panel
display. Electric only operation is maximized in plug-in power mode.
System conditions may require engine operation, however, plug-in power
will be used whenever possible.
When your plug-in power has been depleted, the powertrain system will
automatically switch to hybrid mode. Your battery gauge will show an
electric range of zero before transitioning to a simple battery graphic
upon entering hybrid mode. Hybrid mode uses both the gasoline engine
and electric motor to power your vehicle and maximize fuel economy as
with C-MAX Hybrid.
EV MODES (C-MAX ENERGI ONLY)
Your vehicle contains selectable EV modes through the EV
button on the center console.
These modes are available when the vehicle can run under high voltage
battery power. With the vehicle in driving mode you can change EV
modes with each press of the EV button. The current mode will be
displayed in the left hand instrument cluster screen.
Auto EV
This mode provides an automatic use of high-voltage battery
power during the drive, staying in electric mode when possible
and running the engine when needed. This mode will be the
only one available if the plug in power has been depleted.
AUTO
182Unique Driving Characteristics
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

If the fuel fill inlet was not properly closed, a Check Fuel Fill Inlet
message may appear on the information display screen. At the next
opportunity, do the following:
1. Safely pull off the road.
2. Put the vehicle inP(Park) and turn the ignition off.
3. Open the fuel filler door and remove any visible debris from the fuel
fill opening.
4. Insert either the fuel fill nozzle or the fuel fill funnel provided with the
vehicle several times to dislodge any debris and/or allow the inlet to
close properly.
If this action corrects the problem, the message may not reset
immediately. It may take several driving cycles for the message to turn
off. A driving cycle consists of an engine start-up (after four or more
hours with the engine off) followed by city/highway driving. Continuing
to drive with the message on may cause the service engine soon lamp to
turn on as well.
Using the Easy Fuel™ Capless Fuel System (C-MAX Energi Only)
WARNING:The fuel system may be under pressure. Insert the
fuel nozzle slowly. If you hear a hissing sound near the fuel filler
door, do not refuel until the sound stops. Otherwise, fuel may spray
out, which could cause serious personal injury.
Note:Your vehicle features a locking fuel door and an Easy Fuel™
system which has a auto-sealing feature that locks the fuel tank refueling
valve. Before you can refuel your vehicle you must first press the button
located on your instrument panel. Pressing this button will unlock the
fuel tank refueling valve allowing the fuel filler door to open so that the
fuel filler nozzle can be inserted into the fuel tank. This could take up to
15 seconds before the fuel filler door pops open allowing the insertion of
the fuel filler nozzle. In the event that the fuel valve does not unlock
automatically you can pull the manual override lever located in the
trunk. This will open the refueling door and allow access to fill your
vehicle.
Fuel and Refueling195
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

When fueling your vehicle:
1. Put the vehicle inP(Park) and turn the ignition off.
2. Press the fuel button located on
the instrument panel.
3. Wait up to 15 seconds before
opening the fuel filler door.
During this time a Please Wait to
Refuel message will appear in the
information display screen.
Note:When the door is open a Ready to Refuel message will appear in
the information display screen indicating that the vehicle is ready to
be filled. The vehicle will remain ready to refuel for approximately
20 minutes. If more than 20 minutes is exceeded, the refueling button
will need to be pressed again. (You may experience the fuel pump
shutting off if the refuel button is not pressed again).
4. Slowly insert the fuel filler nozzle
fully into the fuel system, and leave
the nozzle fully inserted to open
both doors until you are done
pumping. Hold handle higher
during insertion for easier access.
5. After you are done pumping
fuel, slowly remove the fuel filler
nozzle—allow about five to ten
seconds after pumping fuel before
removing the fuel filler nozzle.
This allows residual fuel to drain
back into the fuel tank and not spill
onto the vehicle.
196Fuel and Refueling
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

After locating the white plastic funnel:
1. Slowly insert the funnel into the capless fuel
system.
2. Fill the vehicle with fuel from the portable fuel
container.
3. When done, clean the funnel or properly dispose
of it. Extra funnels can be purchased from your
authorized dealer if you choose to dispose of the funnel.
Note:For C-MAX Energi vehicles
press the fuel button located on the
instrument panel before performing
step 2.
FUEL CONSUMPTION
Filling the Tank
The advertised capacity is the indicated capacity and the empty reserve
combined. Indicated capacity is the difference in the amount of fuel in a
full tank and a tank when the fuel gauge indicates empty. Empty reserve
is the amount of fuel in the tank after the fuel gauge indicates empty.
Note:The amount of usable fuel in the empty reserve varies and should
not be relied upon to increase driving range. When refueling your vehicle
after the fuel gauge indicates empty, you might not be able to refuel the
full amount of the advertised capacity of the fuel tank due to the empty
reserve still present in the tank.
For consistent results when filling the fuel tank:
•Turn the ignition off before fueling; an inaccurate reading results if the
engine is left running.
•Use the same fill rate (low–medium–high) each time the tank is filled.
•Allow no more than two automatic click–offs when filling.
Results are most accurate when the filling method is consistent.
200Fuel and Refueling
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Vehicles Sold in the U.S.: Using Roadside Assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the owner’s manual
portfolio in the glove compartment.
U.S. Ford vehicle customers who require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 kilometers). To obtain reimbursement
information, U.S. Ford vehicle customers call 1-800-241-3673. Customers
will be asked to submit their original receipts.
Vehicles Sold in Canada: Getting Roadside Assistance
Canadian customers who require roadside assistance, call
1–800–665–2006.
Vehicles Sold in Canada: Using Roadside Assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In Canada, the card is found in the warranty
information in the glove box.
Canadian roadside coverage and benefits may differ from the U.S.
coverage. Please see your warranty information or visit our website at
www.ford.ca for information on Canadian services and benefits.
Canadian customers who need to obtain roadside information, call
1-800-665-2006 or visit our website at www.ford.ca.
HAZARD WARNING FLASHERS
The hazard flasher control is located on the instrument panel
by the radio. Use it when your vehicle is disabled and is
creating a safety hazard for other motorists.
•Press the flasher control and all front and rear direction signals will
flash.
•Press the flasher control again to turn them off.
Note:With extended use, the flashers may run down your 12–volt
battery.
Roadside Emergencies257
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

OPENING AND CLOSING THE HOOD
1. Inside the vehicle, pull the hood
release handle located under the
instrument panel.
2. Go to the front of the vehicle.
3. Raise the hood slightly and
release the secondary latch located
under the front center of the hood.
4. Raise the hood and support it
with the prop rod.
5. Lower and secure the prop rod in
the clip.
6. Lower the hood and allow it to
drop the last 8 to 11 inches (20 to
30 centimeters).
Note:Make sure that the hood is closed properly.
282Maintenance
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

6. Remove the bulb holder.
7. Remove the bulb.
Install the new bulb in reverse order.
BULB SPECIFICATION CHART
Replacement bulbs are specified in the chart below. Headlamp bulbs
must be marked with an authorized “D.O.T.” for North America to
ensure lamp performance, light brightness and pattern and safe visibility.
The correct bulbs will not damage the lamp assembly or void the lamp
assembly warranty and will provide quality bulb burn time.
Function Trade number
Headlamps high beam H1
Headlamps low beam H11
Park/turn lamp (front) 3457AK
Side marker (front) W5W
Fog lamps (if equipped) H11LL
Tail/brake lamp in the rear fender W21/5W
Turn lamp in the rear fender WY21W
Tail lamp in the liftgate P21/5W
Backup lamp W16W
License plate lamp W5W
Cargo area lamp W6W
High-mount brake lamp W5W
* Interior lamps LED
* To replace these lamps - see your authorized dealer.
To replace all instrument panel lights - see your authorized dealer
Maintenance309
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

For fabric, carpets, cloth seats, safety belts and seats equipped with side
airbags:
•Remove dust and loose dirt with a vacuum cleaner.
•Remove light stains and soil with Motorcraft® Professional Strength
Carpet & Upholstery Cleaner.
•If grease or tar is present on the material, spot-clean the area
first with Motorcraft® Spot and Stain Remover. In Canada, use
Motorcraft® Multi-Purpose Cleaner.
•If a ring forms on the fabric after spot cleaning, clean the entire area
immediately (but do not oversaturate) or the ring will set.
•Do not use household cleaning products or glass cleaners, which can
stain and discolor the fabric and affect the flame retardant abilities of
the seat materials.
CLEANING THE INSTRUMENT PANEL AND INSTRUMENT
CLUSTER LENS
WARNING:Do not use chemical solvents or strong detergents
when cleaning the steering wheel or instrument panel to avoid
contamination of the airbag system.
Clean the instrument panel and cluster lens with a clean, damp, white,
cotton cloth, then use a clean and dry, white, cotton cloth to dry these
areas.
•Avoid cleaners or polishes that increase the gloss of the upper portion
of the instrument panel. The dull finish in this area helps protect the
driver from undesirable windshield reflection.
•Be certain to wash or wipe your hands clean if you have been in
contact with certain products, such as insect repellent and suntan
lotion, in order to avoid possible damage to the interior painted
surfaces.
•Do not use household or glass cleaners as these may damage the
finish of the instrument panel, interior trim and cluster lens.
•Do not allow air fresheners and hand sanitizers to spill on interior
surfaces. If a spill occurs, wipe off immediately. Damage may not be
covered by your warranty.
314Vehicle Care
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

If a staining liquid like coffee or juice has been spilled on the instrument
panel or on interior trim surfaces, clean as follows:
1. Wipe up spilled liquid using a clean, white, cotton cloth.
2.
Wipe the surface with a damp, clean, white, cotton cloth. For more
thorough cleaning, use a mild soap and water solution. If the spot cannot
be completely cleaned by this method, the area may be cleaned using a
commercially available cleaning product designed for automotive interiors.
3. If necessary, apply more soap and water solution or cleaning product
to a clean, white, cotton cloth and press the cloth onto the soiled area;
allow this to set at room temperature for 30 minutes.
4. Remove the soaked cloth, and if it is not soiled badly, use this cloth to
clean the area by using a rubbing motion for 60 seconds.
5. Following this, wipe area dry with a clean, white, cotton cloth.
CLEANING LEATHER SEATS (IF EQUIPPED)
•Remove dust and loose dirt with a vacuum cleaner.
•Clean spills and stains as quickly as possible.
•For routine cleaning, wipe the surface with a soft, damp cloth. For
more thorough cleaning, wipe the surface with a mild soap and water
solution. In Canada, use Motorcraft® Vinyl Cleaner. Dry the area with
a soft cloth.
•If the leather cannot be completely cleaned using a mild soap and
water solution, the leather may be cleaned using a commercially
available leather cleaning product designed for automotive interiors.
•To check for compatibility, first test any cleaner or stain remover on
an inconspicuous part of the leather.
•Do not use household cleaning products, alcohol solutions, solvents or
cleaners intended for rubber, vinyl and plastics or petroleum-based
leather conditioners. These products may cause premature wearing or
damage to the leather.
Vehicle Care315
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)