reset FORD C MAX 2013 User Guide

C.CD slot:Insert a CD.
D.OK:Press this button to confirm menu selections.
E.Clock:Set the time:
1. Press the H or M buttons on the outside of the display repeatedly
until the desired time appears.
2. PressOKto confirm the time.
•You can also set the clock by pressing theMENUbutton and
scrolling toClock Settings.
F.INFO:Press this button to access any available radio or CD
information.
G.SOUND:
•Press this button to access settings for Treble, Middle, Bass, Fade and
Balance.
•Use the up and down arrow buttons to select the various settings.
When you make your selection, press the left and right arrow buttons
to change the settings. PressOKto set or pressMENUto exit.
•Sound settings can be set for each audio source independently.
H.Number block:
•In radio mode, store your favorite radio stations. To store a radio
station, tune to the station, then press and hold a preset button until
sound returns.
•In CD mode, select a track.
•In phone mode, enter a phone number.
I.Function Button 4:Select different functions of the audio system
depending on which mode you are in (such as Radio mode or CD mode).
J.Function Button 3:Select different functions of the audio system
depending on which mode you are in (such as Radio mode or CD mode).
K.SEEK:
•Press and release this button to go to the next preset radio station or
disc track.
•Press and hold this button to fast forward to the next strong radio
station, memory preset or through the current disc track.
L.ON/OFF:
•Press this button to switch the system off and on.
•Turn to adjust the volume.
M.SEEK:
•Press and release this button to go to the previous preset radio
station or disc track.
•Press and hold this button to reverse to the previous strong radio
station, memory preset or through the current disc track.
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Satellite Radio Electronic Serial Number (ESN)
You need your ESN to activate, modify or track your satellite radio
account. When in satellite radio mode, you can view this number by
pressingSIRIUSand memory preset 1 at the same time. To access your
ESN, press the bottom left corner of the touchscreen, thenSIRIUS>
Options.
Troubleshooting
Radio display Condition Possible action
Acquiring Radio requires more
than two seconds to
produce audio for the
selected channel.No action required.
This message should
disappear shortly.
Sat Fault/SIRIUS
system failureThere is an internal
module or system
failure present.If this message does
not clear shortly, or
with an ignition key
cycle, your receiver
may have a fault. See
an authorized dealer
for service.
Invalid Channel The channel is no
longer available.Tune to another
channel or choose
another preset.
Unsubscribed Channel Your subscription
does not include this
channel.Contact SIRIUS at
1–888–539–7474 to
subscribe to the
channel, or tune to
another channel.
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Remove:
1. Press and hold buttons C.
2. Pull the head restraint up.
Install: Align the steel stems into the guide sleeves and push the head
restraint down until it locks.
Fold:
1. Press and hold button D.
2. Pull it back up to reset.
Tilting Head Restraints (If Equipped)
The front head restraints may have a tilting feature for extra comfort.
To tilt the head restraint, do the following:
1. Adjust the seat back to an upright driving or
riding position.
2. Tilt the head restraint forward by gently pulling
the top of the head restraint.
Once it is in its forward-most position, tilt it forward once more to
release it to the upright position.
Note:Do not attempt to force the head restraint backward after it is
tilted. Instead, continue tilting it forward until the head restraint releases
to the upright position.
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Additional Tips:
•Do not carry extra loads
•Be mindful of adding external accessories that may increase
aerodynamic drag
•Observe posted speed limits
•Perform all scheduled maintenance
•There is no need to wait for your engine to warm up. The vehicle is
ready to drive immediately after starting
EV+ Mode
Your vehicle will recognize your frequent destinations and allow for more
EV driving as you approach them. For example, when nearing your home
it should be easier to stay in electric mode. The EV indicator will display
EV+ when this mode is active. You should see this approximately
1/8 mile (200 meters) from a frequent destination.
Note:Frequent destinations are learned by your vehicle after two to
four weeks of use. These destinations can be cleared with a Lifetime
Summary reset through the Settings menu.
Note:The EV+ feature can be turned on or off through the Driver Assist
section of the Settings menu.
Frequently Asked Questions
Question Answer
What are the
series of clicks
from the cargo
area when I first
turn the key in
the ignition?The high voltage battery is electrically isolated from
the rest of the vehicle when the key is off. When
the key is turned to on, high voltage contactors
inside the battery are closed to make the electricity
available to the motor/generator and enable the
vehicle to drive. The clicks are the sound of these
contactors as they close and open during start up
and shut down.
Why does the
engine sometimes
start at key-on?The vehicle’s computer will determine if an engine
start is required at key-on. Silent key start will start
the engine if it is necessary for cabin heating,
windshield defrost, or if the outside temperature is
low. (For C-MAX Energi vehicles, engine on is not
required to operate these functions.)
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If the fuel fill inlet was not properly closed, a Check Fuel Fill Inlet
message may appear on the information display screen. At the next
opportunity, do the following:
1. Safely pull off the road.
2. Put the vehicle inP(Park) and turn the ignition off.
3. Open the fuel filler door and remove any visible debris from the fuel
fill opening.
4. Insert either the fuel fill nozzle or the fuel fill funnel provided with the
vehicle several times to dislodge any debris and/or allow the inlet to
close properly.
If this action corrects the problem, the message may not reset
immediately. It may take several driving cycles for the message to turn
off. A driving cycle consists of an engine start-up (after four or more
hours with the engine off) followed by city/highway driving. Continuing
to drive with the message on may cause the service engine soon lamp to
turn on as well.
Using the Easy Fuel™ Capless Fuel System (C-MAX Energi Only)
WARNING:The fuel system may be under pressure. Insert the
fuel nozzle slowly. If you hear a hissing sound near the fuel filler
door, do not refuel until the sound stops. Otherwise, fuel may spray
out, which could cause serious personal injury.
Note:Your vehicle features a locking fuel door and an Easy Fuel™
system which has a auto-sealing feature that locks the fuel tank refueling
valve. Before you can refuel your vehicle you must first press the button
located on your instrument panel. Pressing this button will unlock the
fuel tank refueling valve allowing the fuel filler door to open so that the
fuel filler nozzle can be inserted into the fuel tank. This could take up to
15 seconds before the fuel filler door pops open allowing the insertion of
the fuel filler nozzle. In the event that the fuel valve does not unlock
automatically you can pull the manual override lever located in the
trunk. This will open the refueling door and allow access to fill your
vehicle.
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If the fuel fill inlet was not properly closed, a Check Fuel Fill Inlet
message may appear on the information display screen. At the next
opportunity, do the following:
1. Safely pull off the road.
2. Put the vehicle inP(Park) and turn the ignition off.
3. Open the fuel filler door and remove any visible debris from the fuel
fill opening.
4. Insert either the fuel fill nozzle or the fuel fill funnel provided with the
vehicle several times to dislodge any debris and/or allow the inlet to
close properly.
If this action corrects the problem, the message may not reset
immediately. It may take several driving cycles for the message to turn
off. A driving cycle consists of an engine start-up (after four or more
hours with the engine off) followed by city/highway driving. Continuing
to drive with the message on may cause the service engine soon lamp to
turn on as well.
RUNNING OUT OF FUEL
Avoid running out of fuel because this situation may have an adverse
effect on vehicle components.
If you have run out of fuel:
•You may need to cycle the ignition from off to on after refueling to
allow the fuel system to pump the fuel from the tank to the engine.
•Normally, adding 1 gallon (3.8 liters) of fuel is enough to restart the
engine. If the vehicle is out of fuel and on a steep grade, more than
1 gallon (3.8 liters) may be required.
•The service engine soon indicator may come on. For more information
on the service engine soon indicator, refer toWarning lamps and
indicatorsin theInstrument Clusterchapter.
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Power (green light)— this indicator lights up when the cord is
plugged into the AC wall outlet.
Charge (green light)— Indicates status of charging:
•No light means the cord is not connected to the vehicle.
•Blinking light means that the charging is in process.
•Solid light means that the vehicle is connected but not charging.
Fault (red triangle light)— Lights up in case of a detected failure.
No charging is possible:
•Blinking red triangle light – means that the 120 volt convenience cord
is trying to reset the failure and could restart the charging cycle.
•Solid red triangle light – means that the fault is permanent. The cord
needs to be unplugged and re-plugged to reset the fault. If the fault
persists, contact your authorized dealer.
Charge Port and Light Ring
The charge port is located between
the front left side door and front
left wheel well. There is an
indentation located on the charge
port door. Press with your thumb to
press to open and close the door.
Note:Do not force the charge port door open or closed. Forcing the
door open or closed will damage the charge port.
The light ring located around the charge port indicates the charge status
of your vehicle’s high-voltage battery. The charge port light ring is
divided into four quadrants which display state of charge in 25 percent
increments.
There is a cord acknowledgment feature that will be activated when a
charge cycle is initiated. The four light quadrants will each individually
flash clockwise starting with the top right light and ending with the top
left, two full times confirming a charging coupler has been detected.
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Visual Park Aid Alert
Note:Visual park alert is only available when the transmission is in R
(Reverse).
Note:The reverse sensing system is not effective at speeds above 3 mph
(5 km/h) and may not detect certain angular or moving objects.
The visual park aid alert allows the driver to view the area that is being
detected by the reverse sensing system. The system uses red, yellow and
green highlights which appear on top of the video image when an object
is detected by the reverse sensing system. The alert highlights the
closest object detected. The reverse sensing alert can be disabled and if
visual park aid alert is enabled, highlighted areas are still displayed.
Selectable settings for this feature are ON and OFF.
Manual Zoom
WARNING:When manual zoom is on, the full area behind the
vehicle is not shown. Be aware of your surroundings when using
the manual zoom feature.
Note:Manual zoom is only available when the transmission is in R
(Reverse).
Note:When manual zoom is enabled, only the centerline is shown.
Allows the driver to get a closer view of an object behind the vehicle.
The zoomed image keeps the bumper in the image to provide a
reference. The zoom is only active while the transmission is in R
(Reverse), When the transmission is shifted out of R (Reverse), the
feature automatically turns off and must be reset when it is used again.
Selectable settings for this feature are OFF, Level 1, Level 2 or Level 3.
Press the up and down arrows to change the view. The selection level
appears between the buttons (i.e. Level 1). The default setting for the
manual zoom is OFF.
Rear Camera Delay
When shifting the transmission out of R (Reverse) and into any gear
other than P (Park), the camera image remains in the display until the
vehicle speed reaches 6 mph (10 km/h). This occurs when the rear
camera delay feature is on, or until a radio button is selected.
Selectable settings for this feature are ON and OFF. The default setting
for the rear camera delay is OFF.
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STEERING
Electric Power Steering
WARNING:The electric power steering system has diagnostic
checks that continuously monitor the system to ensure proper
operation. When a system error is detected a steering message will
appear in the information display.
WARNING:The electric power steering system has diagnostic
checks that continuously monitor the system to ensure proper
operation of the electronic system. When an electronic error is
detected, a message will be displayed in the information display. If this
happens, stop the vehicle in a safe place, and turn off the engine. After
at least 10 seconds, reset the system by restarting the engine, and
watch the information display for a steering message. If a steering
message returns, or returns while driving, take the vehicle to your
dealer to have it checked.
WARNING:Obtain immediate service if a system error is
detected. You may not notice any difference in the feel of your
steering, but a serious condition may exist. Failure to do so may result
in loss of steering control.
Your vehicle is equipped with an electric power-assisted steering system.
There is no fluid reservoir to check or fill.
If your vehicle loses electrical power while you are driving (or if the
ignition is turned off), you can steer the vehicle manually, but it takes
more effort. Extreme continuous steering may increase the effort it
takes for you to steer. This occurs to prevent internal overheating and
permanent damage to your steering system. If this should occur, you
will neither lose the ability to steer the vehicle manually nor will it cause
permanent damage. Typical steering and driving maneuvers will allow the
system to cool and steering assist will return to normal.
When a steering system error is detected, steering messages may appear
in the information display.
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Resetting the Oil Life Monitoring System
Note:Reset the oil life monitoring only after an oil change.
1. Turn the ignition key to the on position. Do not start the engine.
For vehicles with push-button start, press and hold the start button for
two seconds without pressing the brake pedal. Do not attempt to start
the engine.
2. Press both the accelerator and brake pedals at the same time.
3. Keep both pedals fully pressed.
4. After three seconds, theService: Oil reset in prog.message will be
displayed.
5. After 25 seconds, theService: Oil reset completemessage will be
displayed.
6. Release both the accelerator and brake pedals.
7. TheService: Oil reset completemessage will no longer be
displayed.
8. Rotate the key to the off position.
For vehicles with push-button start, press the start button to turn the
vehicle off completely.
Oil Maintenance Mode (If Equipped)
The oil maintenance mode is equipped on Energi models only. The oil
maintenance mode keeps the engine oil quality in good condition when
you drive the vehicle with limited engine use. If the vehicle is in oil
maintenance mode when you start the vehicle, a message will appear in
the instrument cluster. While the vehicle is in oil maintenance mode, the
vehicle will run the engine as necessary.
If you select the EV Now mode while the vehicle is in the oil
maintenance mode, EV Now mode will be suspended for as long
as you are in oil maintenance mode.
The oil maintenance mode will resume the next time you start the
vehicle. Changing the engine oil and resetting the oil life monitoring
system will suspend the oil maintenance mode.
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