steering FORD C MAX 2015 Owners Manual

Introduction
About This Manual...........................................7
Symbols Glossary
.............................................7
Data Recording
..................................................9
California Proposition 65..............................11
Perchlorate.........................................................11
Ford Credit
..........................................................11
Replacement Parts Recommendation
........................................11
Special Notices................................................12
Mobile Communications Equipment.....................................................13
Export Unique Options..................................13
Environment
Protecting the Environment........................14
Child Safety
General Information
.......................................15
Installing Child Seats.....................................16
Booster Seats
..................................................22
Child Seat Positioning
..................................24
Child Safety Locks
..........................................25
Safety Belts
Principle of Operation...................................27
Fastening the Safety Belts
.........................28
Safety Belt Height Adjustment
................30
Safety Belt Warning Lamp and Indicator Chime..............................................................31
Safety Belt Minder..........................................31
Child Restraint and Safety Belt Maintenance
................................................33
Personal Safety System ™
Personal Safety System ™
..........................34
Supplementary Restraints System
Principle of Operation..................................35 Driver and Passenger Airbags...................36
Front Passenger Sensing System.............37
Side Airbags
.....................................................39
Driver Knee Airbag.........................................40
Safety Canopy ™
.............................................41
Crash Sensors and Airbag Indicator........42
Airbag Disposal
...............................................43
Keys and Remote Controls
General Information on Radio Frequencies..................................................44
Remote Control..............................................44
Replacing a Lost Key or Remote Control...........................................................49
MyKey ™
Principle of Operation..................................50
Creating a MyKey.............................................51
Clearing All MyKeys
........................................51
Checking MyKey System Status...............53
Using MyKey With Remote Start Systems.........................................................54
MyKey Troubleshooting
...............................54
Locks
Locking and Unlocking
.................................56
Manual Liftgate..............................................60
Power Liftgate..................................................61
Security
Passive Anti-Theft System
........................65
Anti-Theft Alarm............................................66
Steering Wheel
Adjusting the Steering Wheel....................67
Audio Control
...................................................67
Voice Control
...................................................68
Cruise Control.................................................68
Information Display Control
......................68
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Emission Control System..........................146
High Voltage Battery
General Information....................................149
Charging the High Voltage Battery.........151
High Voltage Battery Cut-Off Switch...........................................................156
Transmission
Automatic Transmission
............................157
Brakes
General Information
....................................160
Hints on Driving With Anti-Lock Brakes............................................................161
Parking Brake
..................................................161
Hill Start Assist
...............................................161
Traction Control
Principle of Operation.................................163
Using Traction Control
................................163
Stability Control
Principle of Operation................................164
Using Stability Control...............................165
Parking Aids
Parking Aid......................................................166
Active Park Assist.........................................168
Rear View Camera........................................172
Cruise Control
Principle of Operation
.................................175
Using Cruise Control....................................175
Driving Aids
Steering
.............................................................177
Load Carrying
Rear Under Floor Storage..........................178 Luggage Covers.............................................178
Load Limit
........................................................179
Towing
Towing a Trailer.............................................186
Transporting the Vehicle...........................186
Towing the Vehicle on Four Wheels......186
Driving Hints
Breaking-In.....................................................188
Economical Driving......................................188
Driving Through Water...............................189
Floor Mats
.......................................................190
Roadside Emergencies
Roadside Assistance....................................191
Hazard Warning Flashers
..........................192
Fuel Shutoff....................................................192
Jump Starting the Vehicle
.........................193
Collision, Damage or Fire Event..............195
Post-Crash Alert System...........................197
Customer Assistance
Getting the Services You Need...............198
In California (U.S. Only).............................199
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).....................200
Utilizing the Mediation/Arbitration Program (Canada Only)......................200
Getting Assistance Outside the U.S. and Canada.........................................................201
Ordering Additional Owner's Literature....................................................202
Reporting Safety Defects (U.S. Only)............................................................202
Reporting Safety Defects (Canada Only)............................................................203
Fuses
Fuse Specification Chart..........................204
Changing a Fuse
............................................212
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Maintenance
General Information....................................213
Opening and Closing the Hood...............213
Under Hood Overview -
Hybrid Electric
Vehicle (HEV)............................................214
Under Hood Overview -
Plug-In Hybrid
Electric Vehicle (PHEV).........................216
Engine Oil Dipstick........................................217
Engine Oil Check............................................217
Engine Coolant Check
................................218
Automatic Transmission Fluid Check............................................................222
Brake Fluid Check........................................222
Power Steering Fluid Check.....................222
Washer Fluid Check.....................................222
Fuel Filter
.........................................................222
Changing the 12V Battery.........................223
Checking the Wiper Blades......................224
Changing the Wiper Blades
.....................224
Adjusting the Headlamps.........................226
Removing a Headlamp
..............................227
Changing a Bulb...........................................227
Bulb Specification Chart............................231
Changing the Engine Air Filter.................233
Vehicle Care
General Information
...................................236
Cleaning Products
.......................................236
Cleaning the Exterior..................................236
Waxing..............................................................237
Cleaning the Engine
....................................237
Cleaning the Windows and Wiper Blades..........................................................238
Cleaning the Interior...................................238
Cleaning the Instrument Panel and Instrument Cluster Lens.......................239
Cleaning Leather Seats.............................239
Repairing Minor Paint Damage..............240
Cleaning the Alloy Wheels.......................240
Vehicle Storage
............................................240 Wheels and Tires
Temporary Mobility Kit..............................243
Tire Care
..........................................................255
Using Snow Chains.....................................269
Tire Pressure Monitoring System...........270
Technical Specifications
...........................273
Capacities and Specific- ations
Engine Specifications.................................275
Motorcraft Parts...........................................276
Vehicle Identification Number.................277
Vehicle Certification Label........................277
Transmission Code Designation............278
Capacities and Specifications................279
Audio System
General Information...................................282
Audio Unit - Vehicles With: AM/FM/CD/ SYNC
............................................................283
Audio Unit - Vehicles With: Premium AM/ FM/CD.........................................................285
Audio Unit - Vehicles With: Sony AM/FM/ CD..................................................................287
Digital Radio
..................................................290
Satellite Radio..............................................292
Audio Input Jack...........................................295
USB Port
.........................................................295
Media Hub
......................................................296
SYNC™
General Information
...................................297
Using Voice Recognition...........................299
Using SYNC™ With Your Phone.............301
SYNC™ Applications and Services.......312
Using SYNC™ With Your Media Player............................................................319
SYNC™ Troubleshooting..........................327
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Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Service engine soon
Side airbag
Shield the eyes
Stability control
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake systems. In order to properly diagnose and
service your vehicle, Ford Motor Company,
Ford of Canada, and service and repair
facilities may access or share among them
vehicle diagnostic information received
through a direct connection to your vehicle
when diagnosing or servicing your vehicle.
Additionally, when your vehicle is in for
service or repair, Ford Motor Company,
Ford of Canada, and service and repair
facilities may access or share among them
data for vehicle improvement purposes.
For U.S. only (if equipped), if you choose
to use the SYNC Vehicle Health Report,
you consent that certain diagnostic
information may also be accessed
electronically by Ford Motor Company and
Ford authorized service facilities, and that
the diagnostic information may be used
for any purpose. See SYNC™ (page 297).
Event Data Recording
This vehicle is equipped with an event
data recorder. The main purpose of an
event data recorder is to record, in
certain crash or near crash-like
situations, such as an airbag
deployment or hitting a road obstacle;
this data will assist in understanding
how a vehicle
’s systems performed.
The event data recorder is designed to
record data related to vehicle dynamics
and safety systems for a short period
of time, typically 30 seconds or less.
The event data recorder in this vehicle
is designed to record such data as:
• How various systems in your vehicle
were operating;
• Whether or not the driver and
passenger safety belts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or
the brake pedal; and
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•
How fast the vehicle was traveling;
and
• Where the driver was positioning
the steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
Note: Event data recorder data is
recorded by your vehicle only if a
non-trivial crash situation occurs; no data
is recorded by the event data recorder
under normal driving conditions and no
personal data or information (e.g., name,
gender, age, and crash location) is
recorded (see limitations regarding 911
Assist and Traffic, directions and
Information privacy below). However,
parties, such as law enforcement, could
combine the event data recorder data
with the type of personally identifying
data routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event
data recorder is needed. In addition to
the vehicle manufacturer, other
parties, such as law enforcement, that
have such special equipment, can read
the information if they have access to
the vehicle or the event data recorder.
Ford Motor Company and Ford of
Canada do not access event data
recorder information without obtaining
consent, unless pursuant to court order
or where required by law enforcement,
other government authorities or other
third parties acting with lawful
authority. Other parties may seek to
access the information independently
of Ford Motor Company and Ford of
Canada. Note:
Including to the extent that any
law pertaining to Event Data Recorders
applies to SYNC or its features, please
note the following: Once 911 Assist (if
equipped) is enabled (set ON), 911 Assist
may, through any paired and connected
cell phone, disclose to emergency
services that the vehicle has been in a
crash involving the deployment of an
airbag or, in certain vehicles, the
activation of the fuel pump shut-off.
Certain versions or updates to 911 Assist
may also be capable of being used to
electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other
details about the vehicle or crash or
personal information about the
occupants to assist 911 operators to
provide the most appropriate emergency
services. If you do not want to disclose
this information, do not activate the 911
Assist feature. See SYNC™ (page 297).
Additionally, when you connect to
Traffic, Directions and Information (if
equipped, U.S. only), the service uses
GPS technology and advanced vehicle
sensors to collect the vehicle ’s current
location, travel direction, and speed
(“ vehicle travel information ”), only to
help provide you with the directions,
traffic reports, or business searches
that you request. If you do not want
Ford or its vendors to receive this
information, do not activate the
service. For more information, see
Traffic, Directions and Information,
Terms and Conditions. See
SYNC™
(page 297).
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•
Various vehicle speed minders can be
set. Once you select a speed, it will be
shown in the display, followed by an
audible tone when the preselected
vehicle speed is exceeded.
• Audio system maximum volume of
45%. A message will be shown in the
display when you attempt to exceed
the limited volume. Also, the
speed-sensitive or compensated
automatic volume control will be
disabled.
• Always on setting. When this is
selected, you will not be able to turn
off Advance Trac or traction control (if
your vehicle is equipped with this
feature).
CREATING A MYKEY
Use the information display to create a
MyKey:
1. Insert the key you want to program into
the ignition. If your vehicle is equipped with
a push-button start, hold the intelligent
access key next to the steering column.
Details on the correct fob placement and
position is in another chapter. See
Starting and Stopping the Engine (page
127).
2. Switch the ignition on.
3. Access the main menu on the
information display controls, and select
Settings
and then MyKey by pressing OK
or the > button.
4. Press
OK or the > button to select
Create MyKey.
5. When prompted, hold the
OK button
until you see a message informing you to
label this key as a MyKey. The key will be
restricted at your vehicle's next start. MyKey is successfully created. Make sure
you label it so you can distinguish it from
the admin keys.
You can also program configurable
settings for the key(s). Refer to
Programming/Changing Configurable
Settings
.
Programming/Changing
Configurable Settings
Use the information display to access your
configurable MyKey settings:
1. Switch the ignition on using an admin key or fob.
2. Access the main menu on the information display controls, and select
Settings
, then MyKey by pressing OK
or the > button.
3. Use the arrow buttons to get to a configurable feature.
4. Press
OK or > to make a selection.
Note: You can clear or change your MyKey
settings at any time during the same key
cycle as you created the MyKey. Once you
have switched the engine off, however, you
will need an admin key to change or clear
your MyKey settings.
CLEARING ALL MYKEYS
You can clear or change your MyKey
settings using the information display
control on the steering wheel. See
Information Displays
(page 91).
Switch the ignition on using an admin key
or fob.
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™

CHECKING MYKEY SYSTEM
STATUS
You can find information on programmed
MyKey(s) using the information display
control on the steering wheel. See
Information Displays (page 91).
To find information on programmed MyKey(s), press the left arrow button to
access the main menu and scroll to: Description
Message
Press the
OK button.
Settings
Press the
OK button.
MyKey
Select one of the following:
Tracks the distance when drivers use a MyKey. The only way
to delete the accumulated distance is by using an admin key
to clear your MyKeys. If the distance does not accumulate as
expected, then the intended user is not using the MyKey, or
an admin key user recently cleared and then recreated a
MyKey.
MyKey Dist.
Indicates the number of MyKeys programmed to your vehicle.
Use this feature to detect how many MyKeys you have for
your vehicle and determine when a MyKey has been deleted.
{0} MyKeys
Indicates how many admin keys are programmed to your
vehicle. Use this feature to determine how many unrestricted
keys you have for your vehicle, and detect if an additional
MyKey has been programmed.
{0} Admin Keys
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ADJUSTING THE STEERING
WHEEL
WARNING
Do not adjust the steering wheel
when your vehicle is moving.
Note:
Make sure that you are sitting in the
correct position. See Sitting in the Correct
Position (page 112). 1. Unlock the steering column.
2.
Adjust the steering wheel to the desired
position. 3. Lock the steering column.
AUDIO CONTROL
(If Equipped)
Select the required source on the audio
unit.
You can operate the following functions
with the control: Volume up.
A
Seek up or next.
B
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DA
B
E129463

Volume down.
C
Seek down or previous.
D
Seek, Next or Previous
Press the seek button to:
• Tune the radio to the next or previous
stored preset.
• Play the next or the previous track.
Press and hold the seek button to:
• Tune the radio to the next station up
or down the frequency band.
• Seek through a track.
VOICE CONTROL (If Equipped) Pull the control to select or deselect voice
control. CRUISE CONTROL
See Cruise Control (page 175).
INFORMATION DISPLAY
CONTROL See
Information Displays (page 91).
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Multimedia Controls
Use the arrows on the right side of the
steering wheel to navigate through the
information display menus. Press OK to
make a selection.
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