FORD C MAX ENERGI 2016 Owners Manual

CENTER CONSOLE
Stow items in the cup holder carefully asitems may become loose during hardbraking, acceleration or crashes, includinghot drinks which may spill.
Available console features include:
Cup holder.A
Storage compartment withauxiliary power point, USB portand media hub.
B
Auxiliary power point.C
OVERHEAD CONSOLE
Press near the rear edge of the door toopen it.
128
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Storage CompartmentsAB
CE142433 E131605

GENERAL INFORMATION
WARNINGS
Extended idling at high enginespeeds can produce very hightemperatures in the engine andexhaust system, creating the risk of fire orother damage.
Do not park, idle or drive your vehicleon dry grass or other dry groundcover. The emission system heats upthe engine compartment and exhaustsystem, creating the risk of fire.
Do not start the vehicle in a closedgarage or in other enclosed areas.Exhaust fumes can be toxic. Alwaysopen the garage door before you start thevehicle.
If you smell exhaust fumes insideyour vehicle, have your vehiclechecked by an authorized dealerimmediately. Do not drive your vehicle ifyou smell exhaust fumes.
If you disconnect the battery, your vehiclemay exhibit some unusual drivingcharacteristics for approximately 5 miles(8 kilometers) after you reconnect it. Thisis because the engine management systemmust realign itself with the engine. You candisregard any unusual drivingcharacteristics during this period.
The powertrain control system meets allCanadian interference-causing equipmentstandard requirements regulating theimpulse electrical field or radio noise.
When you start the vehicle, avoid pressingthe accelerator pedal before and duringoperation. Only use the accelerator pedalwhen you have difficulty starting thevehicle.
IGNITION SWITCH
0 (off) - The ignition is off.
Note:When you switch the ignition off andleave your vehicle, do not leave your key inthe ignition. This could cause your vehiclebattery to lose charge.
I (accessory) - Allows the electricalaccessories, such as the radio, to operatewhile the engine is not running.
Note:Do not leave the ignition key in thisposition for too long. This could cause yourvehicle battery to lose charge.
II (on) - All electrical circuits areoperational and the warning lamps andindicators illuminate.
III (start) - starts the vehicle into Ready toDrive mode (indicated by the green "Readyto Drive" icon on the instrument cluster).
KEYLESS STARTING (If Equipped)
Note:The keyless starting system may notfunction if the key is close to metal objectsor electronic devices such as cellularphones.
Note:A valid key must be located insideyour vehicle to switch the ignition on andstart the vehicle.
129
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Starting and Stopping the EngineE72128

Ignition Modes
The keyless starting system has threemodes:
•Off: Turns the ignition off.
•Without applying the brake pedal,press and release the button oncewhen the ignition is in the on mode,or when the vehicle is on but notmoving.
•On: All electrical circuits areoperational and the warning lamps andindicators illuminate.
•Without applying the brake pedal,press and release the button once.
•Start: Starts the vehicle into Ready toDrive mode (indicated by the green"Ready to Drive" icon on the instrumentcluster). The engine may not startwhen the vehicle starts.
•Press the brake pedal, and thenpress the button until the vehicleturns on.
STARTING A GASOLINE
ENGINE
When the engine starts for the first timeon your drive, the idle speed increases, thishelps to warm up the engine. If the engineidle speed does not slow downautomatically, have your vehicle checkedby an authorized dealer.
Before starting the vehicle, check thefollowing:
•Make sure all occupants have fastenedtheir safety belts.
•Make sure the headlamps andelectrical accessories are off.
•Make sure the parking brake is on.
•Move the transmission selector leverto position P.
•Turn the ignition key to position II. Ifyour vehicle is equipped with a keylessignition, see the following instructions.
Vehicles with an Ignition Key
Note:Do not touch the accelerator pedal.
1. Fully press the brake pedal.
2. Turn the key to position III to start thevehicle. Release the key when thevehicle starts.
Note:Cranking may last for up to 15seconds, or until the vehicle starts.
Note:If you cannot start the vehicle on thefirst try, wait for a short period and try again.
Vehicles with Keyless Start
Note:Do not touch the accelerator pedal.
1. Fully press the brake pedal.
2. Press the button.
130
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Starting and Stopping the EngineE142555

Note:The green ready indicator illuminatesletting you know that the vehicle is readyfor driving. Since your vehicle is equippedwith a silent key start, the engine may notstart at the time of the vehicle start. SeeHybrid Vehicle Operation (page 135).
The system does not function if:
•The key frequencies are jammed.
•The key battery has no charge.
If you are unable to start the vehicle, dothe following:
3-button remote
5-button remote
1. Hold the key next to the steeringcolumn as shown.
2. With the key in this position, you canuse the start button to switch theignition on and start your vehicle.
Fast Restart
The fast restart feature allows you torestart the vehicle within 20 seconds ofswitching it off, even if a valid key is notpresent.
Within 20 seconds of switching the vehicleoff, press the brake pedal and press thebutton. After 20 seconds have expired, youcan no longer restart the vehicle withoutthe key present inside your vehicle.
Once the vehicle has started, it remainsrunning until you press the button, even ifthe system does not detect a valid key. Ifyou open and close a door while the vehicleis running, the system searches for a validkey. You cannot restart the vehicle if thesystem does not detect a valid key within20 seconds.
Switching Off the Vehicle When ItIs Stationary
Vehicles with an Ignition Key
1. Move the transmission selector leverto position P.
2. Turn the key to position 0.
3. Apply the parking brake.
Vehicles with Keyless Start
1. Move the transmission selector leverto position P.
2. Press the button once.
3. Apply the parking brake.
Note:This switches off the ignition, allelectrical circuits, warning lamps andindicators.
131
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Starting and Stopping the EngineE145988 E142874

Switching Off the Vehicle When ItIs Moving
WARNING
Switching off the engine when thevehicle is still moving will result in aloss of brake and steering assistance.The steering will not lock, but higher effortwill be required. When the ignition isswitched off, some electrical circuits,including air bags, warning lamps andindicators may also be off. If the ignitionwas turned off accidentally, you can shiftinto neutral (N) and re-start the engine.
Vehicles with an Ignition Key
1. Move the transmission selector leverto position N and use the brakes tobring your vehicle to a safe stop.
2. When your vehicle has stopped, movethe transmission selector lever toposition P and turn the key to position0.
3. Apply the parking brake.
Vehicles with Keyless Start
1. Move the transmission selector leverto position N and use the brakes tobring your vehicle to a safe stop.
2. When your vehicle has stopped, movethe transmission selector lever toposition P.
3. Press and hold the button for onesecond, or press it three times withintwo seconds.
4. Apply the parking brake.
Guarding Against Exhaust Fumes
WARNING
If you smell exhaust fumes insideyour vehicle, have your vehiclechecked by your authorized dealerimmediately. Do not drive your vehicle ifyou smell exhaust fumes. Carbonmonoxide is present in exhaust fumes.Take precautions to avoid its dangerouseffects.
Important Ventilating Information
If you stop your vehicle and leave it idlingfor long periods, we recommend that youdo one of the following:
•Open the windows at least 1 in(2.5 cm).
•Set your climate control to outside air.
ENGINE BLOCK HEATER (If
Equipped)
WARNINGS
Failure to follow engine block heaterinstructions could result in propertydamage or serious personal injury.
Do not use your heater withungrounded electrical systems ortwo-pronged adapters. There is a riskof electrical shock.
Do not fully close the hood, or allowit to drop under its own weight whenusing the engine block heater. Thiscould damage the power cable and maycause an electrical short resulting in fire,injury and property damage.
Note:The heater is most effective whenoutdoor temperatures are below 0°F(-18°C).
132
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Starting and Stopping the Engine

The heater acts as a starting aid bywarming the engine coolant. This allowsthe climate control system to respondquickly. The equipment includes a heaterelement (installed in the engine block) anda wire harness. You can connect thesystem to a grounded 120-volt ACelectrical source.
We recommend that you do the followingfor a safe and correct operation:
•Use a 16-gauge outdoor extension cordthat is product certified byUnderwriter’s Laboratory (UL) orCanadian Standards Association(CSA). This extension cord must besuitable for use outdoors, in coldtemperatures, and be clearly markedSuitable for Use with OutdoorAppliances. Do not use an indoorextension cord outdoors. This couldresult in an electric shock or become afire hazard.
•Use as short an extension cord aspossible.
•Do not use multiple extension cords.
•Make sure that when in operation, theextension cord plug and heater cordplug connections are free and clear ofwater. This could cause an electricshock or fire.
•Make sure your vehicle is parked in aclean area, clear of combustibles.
•Make sure the heater, heater cord andextension cord are firmly connected.
•Check for heat anywhere in theelectrical hookup once the system hasbeen operating for approximately 30minutes.
•Make sure the system is unplugged andproperly stowed before starting anddriving your vehicle. Make sure theprotective cover seals the prongs of theblock heater cord plug when not in use.
•Make sure the heater system ischecked for proper operation beforewinter.
Using the Engine Block Heater
Make sure the receptacle terminals areclean and dry prior to use. Clean them witha dry cloth if necessary.
The heater uses 0.4 to 1.0 kilowatt-hoursof energy per hour of use. The system doesnot have a thermostat. It achievesmaximum temperature afterapproximately three hours of operation.Using the heater longer than three hoursdoes not improve system performance andunnecessarily uses electricity.
AUTOMATIC ENGINE
SHUTDOWN
For vehicles with a keyless ignition, thisautomatically shuts down your vehicle ifit has been idling for an extended period.The ignition also turns off to save batterypower. Before your vehicle shuts down, amessage appears in the informationdisplay showing a timer counting down. Ifyou do not intervene within 30 seconds,your vehicle shuts down. Start your vehicleas normal.
Automatic Engine Shutdown Override
Note: You cannot permanently switch offthe automatic shutdown. When you switchit off temporarily, it turns on at the nextignition cycle.
133
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Starting and Stopping the Engine

You can stop the shutdown, or reset thetimer, at any point before the 30-secondcountdown has expired by doing any of thefollowing:
•Interacting with your vehicle, forexample pressing the brake oraccelerator pedal.
•Disabling the shutdown using theinformation display. See InformationDisplays (page 93).
•Pressing the OK or RESET buttonduring the 30-second countdown.
134
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Starting and Stopping the Engine

HYBRID VEHICLE OPERATION
This hybrid vehicle combines electric andgasoline propulsion to providebreakthrough performance and improvedefficiency.
Familiarizing yourself with these uniquecharacteristics will provide an optimaldriving experience from your new vehicle.
Note:You may notice higher engine speedsupon start-up. This temporary condition isnormal and necessary to heat up the cabinand minimize emissions.
Starting:
When you start your vehicle, agreen ready indicator light willappear in the lower right portionof the instrument cluster and a ready todrive message will appear in the middle ofthe left cluster screen, letting you knowthat your vehicle is ready for driving.
The engine may not start because thisvehicle is equipped with silent key start.This fuel saving feature allows your vehicleto be ready–to–drive without requiring thegas engine to be running. This indicator willremain on while your vehicle is on, whetherthe engine is running or not to indicate yourvehicle is capable of movement (using itselectric motor, engine, or both). Typically,the engine will not start unless the vehicleis cold, a climate control change isrequested, or the accelerator is pressed.
Driving:
The gas engine automatically starts andstops to provide power when needed andto save fuel when not needed. Whilecoasting at low speeds, coming to a stop,or standing, the gas engine normally shutsdown and your vehicle operates inelectric-only mode.
Conditions that may cause the engine tostart up or remain running include:
•Considerable vehicle acceleration.
•Vehicle speed above 85 mph(137 km/h). However, the maximumspeed for electric-only operation maybe lower while driving in hottemperatures or on hilly terrain.
•Ascending a hill.
•Charge level of high voltage battery islow.
•Very high or low outside temperature(to provide system cooling or heating).For Energi vehicles, climate controldemands by passengers may notdirectly cause the engine to run. Thisonly occurs when the high voltagebattery charge is low, or if the outsidetemperature is cold enough to requirethe engine to provide additional heatfor the cabin.
•Engine not warm enough to providepassenger requested cabintemperature.
Stopping:
The gas engine may shut off to conservefuel as you come to a stop. Restarting yourvehicle is not required. Simply step on theaccelerator when you are ready to drive.
Transmission Operation:
Due to the technologically advanced,electronically-controlled continuouslyvariable transaxle, you will not feel shiftchanges like those of a non-hybrid vehicle.
Note:Since engine speed is controlled bythe transmission, it may seem elevated attimes. This is normal hybrid operation andhelps deliver fuel efficiency andperformance.
135
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Unique Driving CharacteristicsE144692

Neutral:
It is not recommended to idle the vehiclein neutral (N) for an extended period oftime because this will discharge your highvoltage battery and decrease fueleconomy. The engine will not start or stop,and cannot provide power to the hybridsystem in neutral (N).
Low:
Low (L) is designed to mimic the enhancedengine braking available in non-hybridvehicles. Low gear will produce high enginespeeds to provide necessary enginebraking. This is normal and will not damageyour vehicle. In low gear, the gas enginewill remain on more often than in drive (D).
Reverse:
In reverse (R), vehicle speed is limited to22 mph (35 km/h).
Battery:
Your hybrid is equipped with a high voltagebattery. A cool battery maintains batterylife and provides the best possibleperformance. The high voltage battery iscooled by cabin air drawn from vent holesin the trim panels behind the rear seats.Avoid placing objects at the vent holes thatblock airflow to the high voltage battery.
Engine:
The engine speed in your hybrid is notdirectly tied to your vehicle speed. Yourvehicle's engine and transmission aredesigned to deliver the power you need atthe most efficient engine speed. Duringheavy accelerations, your hybrid may reachhigh engine speeds (up to 6000 RPM).
In prolonged mountainous driving, you maysee the engine speed changing withoutyour input. This is intentional and maintainsthe battery charge level. You may alsonotice during extended downhill drivingthat your engine continues to run insteadof shutting off.
During this engine braking, the engine stayson, but it is not using any fuel. You may alsohear a slight whine or whistle whenoperating your vehicle. This is the normaloperation of the electric generator in thehybrid system.
During certain events (such as vehicleservicing) your low voltage 12-volt batterymay become disconnected or disabled.Once the battery is reconnected and afterdriving the vehicle, the engine maycontinue to operate for three to fiveseconds after the key is turned to off. Thisis a normal condition.
Braking:
Your hybrid is equipped with standardhydraulic braking and regenerative braking.Regenerative braking is performed by yourtransmission and it captures brake energyand stores it in your high voltage battery.
Driving to Optimize Fuel Economy
Note:Having your engine running is notalways an indication of inefficiency. In somecases, it is actually more efficient thandriving in electric mode.
Your fuel economy should improvethroughout your hybrid's break-in period.As with any vehicle, your driving habits andaccessory usage can significantly impactyour fuel economy. For best results, keepin mind these tips:
136
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Unique Driving Characteristics

•Keep the tires properly inflated andonly use the recommended size.
•Aggressive driving increases theamount of energy required to moveyour vehicle. In general, you canachieve better fuel economy with mildto moderate acceleration anddeceleration. Moderate braking isparticularly important since it allowsyou to maximize the energy capturedby the regenerative braking system.
Additional Tips:
•Do not carry extra loads.
•Be mindful of adding externalaccessories that may increaseaerodynamic drag.
•Observe posted speed limits.
•Perform all scheduled maintenance.
•There is no need to wait for your engineto warm up. The vehicle is ready todrive immediately after starting.
EV+ Mode
Your vehicle will recognize your frequentdestinations and allow for more EV drivingas you approach them. For example, whennearing your home it should be easier tostay in electric mode. The EV indicator willdisplay EV+ when this mode is active. Youshould see this approximately 1/8 mile(200 meters) from a frequent destination.See Information Displays (page 93).
Note:Frequent destinations are learned byyour vehicle after two to four weeks of use.To add a destination immediately, performthe following process: cycle the ignition onfor 2 seconds, but do not start your vehicle,then off for 2 seconds. Repeat the process10 times. This location is now programmedfor EV+. You can clear these destinationswith a Driving History reset through theSettings menu.
Note:You can switch the EV+ feature onor off through the Driver Assist section ofthe Settings menu.
PLUG-IN HYBRID VEHICLE
OPERATION
Plug-in Power Mode and HybridMode
You must plug in your Energi vehicleregularly for optimal use of the highvoltage battery's extended rangecapability. Charging your vehicle addselectrical energy. This energy is used topropel the vehicle in plug-in power mode.
Estimated electric range is shown in bluenext to gasoline range at the bottom of theright information display. You can alsoconfigure MyView to include detailedvehicle range information. See Gauges(page 85).
The system maximizes the use ofelectric-only operation in plug-in powermode. System conditions may requireengine operation; however, the systemuses plug-in power whenever possible.
When your plug-in power is depleted, thepowertrain system will automaticallyswitch to hybrid mode. Your battery gaugewill transition to a simple battery graphicupon entering hybrid mode. Hybrid modeuses both the gasoline engine and electricmotor to power your vehicle and maximizefuel economy.
EV Modes
Your vehicle contains selectableEV modes through the EV buttonlocated on the center of theinstrument panel, below the climatecontrols.
137
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Unique Driving CharacteristicsE144814