service FORD C MAX ENERGI 2016 User Guide

CRASH SENSORS AND
AIRBAG INDICATOR
WARNING
Modifying or adding equipment tothe front end of your vehicle(including frame, bumper, front endbody structure and tow hooks) may affectthe performance of the airbag system,increasing the risk of injury. Do not modifythe front end of your vehicle.
Your vehicle has a collection of crash andoccupant sensors which provideinformation to the restraints controlmodule which deploys (activates) thefront safety belt pretensioners, driverairbag, passenger airbag, knee airbag(s),seat mounted side airbags, and the SafetyCanopy. Based on the type of accident(frontal impact, side impact or rollover)the restraints control module will deploythe appropriate safety devices.
The restraints control module alsomonitors the readiness of the above safetydevices plus the crash and occupantsensors. A warning indicator light in theinstrument cluster indicates the readinessof the safety system. If this warningindicator light is not functioning and thereis another fault within the system, themessage cluster may display an airbagfailure warning. See InformationDisplays (page 93). You will hear fivetones that repeat periodically until yourepair the problem, the warning indicatorlight or both. Routine maintenance of theairbag is not required.
A difficulty with the system is indicated byone or more of the following:
•The readiness light will not illuminateimmediately after the ignition is turnedon.
•The readiness light will either flash orstay lit.
•A series of five beeps will be heard. Thetone pattern will repeat periodicallyuntil the problem, the light or both arerepaired.
If any of these things happen, evenintermittently, have the supplementalrestraint system serviced at an authorizeddealer immediately. Unless serviced, thesystem may not function properly in theevent of a crash.
The safety belt pretensioners and theairbag supplemental restraint system isdesigned to activate when your vehiclesustains frontal or sideways decelerationsufficient to cause the restraints controlmodule to deploy a safety device or whena certain likelihood of a rollover event isdetected by the rollover sensor.
The fact that the safety belt pretensionersor airbags did not activate for both frontseat occupants in a crash does not meanthat something is wrong with the system.Rather, it means the restraints controlmodule determined the accidentconditions (for example, crash severity,belt usage) were not appropriate toactivate these safety devices.
•The design of the front airbags is toactivate only in frontal and near-frontalcrashes (not rollovers, side impacts orrear impacts) unless the crash causessufficient frontal deceleration.
•The safety belt pretensioners aredesigned to activate in frontal,near-frontal, side and rollover crashes.
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Supplementary Restraints System

Charge Assist
The up and down arrows provideinformation about the energy going intoand out of the high voltage battery. The uparrow above the battery indicates batterycharging such as from regenerative braking.The down arrow below the batteryindicates battery discharging to providepower for propulsion or vehicleaccessories.
Regen Active
A circular arrow symbol appears in thecenter of the battery gauge when energyis being recaptured through theregenerative braking system.
This feature can be switched on or off inthe information displays settings menu.See General Information (page 93).
Fuel Gauge:
Note:The fuel gauge may vary slightlywhen your vehicle is moving or on a gradient.
Switch the ignition on. The fuel gauge willindicate approximately how much fuel isleft in the fuel tank. The arrow adjacent tothe fuel pump symbol indicates on whichside of your vehicle the fuel filler door islocated.
The needle should move toward F whenyou refuel your vehicle. If the needle pointsto E after adding fuel, this indicates yourvehicle needs service soon.
After refueling some variability in needleposition is normal:
•It may take a short time for the needleto reach F after leaving the gas station.This is normal and depends upon theslope of pavement at the gas station.
•The fuel amount dispensed into thetank is a little less or more than thegauge indicated. This is normal anddepends upon the slope of pavementat the gas station.
•If the gas station nozzle shuts offbefore the tank is full, try a differentgas pump nozzle.
Low Fuel Reminder
A low fuel reminder triggers when the fuelgauge needle is at 1/16th.
Variations:
Distance-to-emptyFuel gauge positionDriving type (fuel economyconditions)
35–80 mi (56–129 km)1/16thHighway driving
35 mi (56 km)1/16thSevere duty driving (trailertowing, extended idle)
Vehicle Settings and Personalization
Display/Trip
See General Information (page 93).
Information
See General Information (page 93).
Settings
See General Information (page 93).
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Instrument Cluster

Parking Lamps
Lights when you switch theparking lamps on.
Powertrain Fault
Lights when the system detectsa powertrain or high-voltagecharge system fault. If theindicator stays on or continues to come on,contact an authorized dealer as soon aspossible.
Note:If your vehicle detects certain faults,it will not allow you to operate theaccelerator pedal. If this happens, press thebrake pedal and release it. This will activatelimp home vehicle operation. In limp homevehicle operation, your vehicle willaccelerate in a controlled manner up to amaximum speed of 35 mph (56 km/h) ona flat surface. If you apply the brake pedalor move the transmission to neutral (N) youcan override your vehicle’s acceleration.
Ready to Drive
Lights after your switch yourvehicle on and it is ready to drive.A corresponding message maydisplay stating ready to drive.
Service Engine Soon
If the service engine soonindicator light stays on after youswitch on the engine, thisindicates that the On-Board Diagnosticssystem (OBD) has detected a malfunctionof the vehicle emissions control system.Refer to On-Board diagnostics (OBD) inthe Fuel and Refueling chapter for moreinformation about having your vehicleserviced. See Emission Control System(page 150).
If the light is blinking, engine misfire isoccurring which could damage yourcatalytic converter. Drive in a moderatefashion (avoid heavy acceleration anddeceleration) and have your vehicleserviced immediately.
WARNING
Under engine misfire conditions,excessive exhaust temperaturescould damage the catalyticconverter, the fuel system, interior floorcoverings or other vehicle components,possibly causing a fire. Have an authorizeddealer service your vehicle immediately.
The service engine soon indicator lightswhen you first switch on the ignition priorto engine start to check the bulb and toindicate whether the vehicle is ready forInspection and Maintenance testing.
Normally, the service engine soon light willstay on until you switch on the engine, thenturn itself off if no malfunctions arepresent. However, if after 15 seconds theservice engine soon light blinks eight times,it means that the vehicle is not ready forInspection and Maintenance testing. SeeEmission Control System (page 150).
Stability Control
Lights when the system is active.If it remains on or does not lightwhen you switch the ignition on,this indicates a malfunction. During amalfunction, the system will turn off. Havethe system checked by an authorizeddealer immediately. See Using StabilityControl (page 169).
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Instrument Cluster E144692 E138639

AdvanceTrac®
ActionMessage
Displayed when the system has detected a condition thatrequires service. Contact your authorized dealer as soon aspossible.
Service AdvanceTrac
Alarm
ActionMessage
Displays when the alarm has been triggered due to unauthor-ized entry. See Anti-Theft Alarm (page 66).Vehicle Alarm To StopAlarm, Start Vehicle.
Battery and Charging System (High Voltage)
ActionMessage
Your vehicle needs confirmation it is unplugged beforeallowing a start. You must make sure your vehicle is unpluggedand you respond to the message prompt before starting yourvehicle.
Vehicle Plugged In ? YesNo
Your vehicle detects it is still plugged in and you attempt tostart it.Unplug Prior to StartingVehicle
Your vehicle is ready to drive.Ready to Drive
Your vehicle is ready to drive. You have XXX% plug-in energyavailable.Ready to Drive XXX%Charged
You selected EV Now mode with the EV button.EV Now BatteryPowered
You selected EV Later mode with the EV button.EV Later XX% Plug-inEnergy Reserved
You selected Auto EV mode with the EV button.Auto EV Normal Opera-tion
EV Now is unavailable.EV Now Not Available
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Information Displays

Keys and Intelligent Access
ActionMessage
This message is displayed when there is a problem with yourvehicle’s starting system. See your authorized dealer forservice.
Starting System Fault
Displays to remind you that the key is in the luggagecompartment. See Plug-In Hybrid Vehicle Operation (page137).
Key Inside vehicle
Displays if the key is not detected by the system. See Plug-In Hybrid Vehicle Operation (page 137).Key Not Inside vehicle
Displayed if the key is not detected by the system. See Plug-In Hybrid Vehicle Operation (page 137).No Key Detected
Displayed when the start/stop button is pressed to shut offthe engine and a Intelligent Access Key is not detected insidethe vehicle.
Restart Now or Key isNeeded
Displayed when the vehicle is in the Accessory ignition state.Accessory Power isActive
Displayed as a reminder to press the brake while starting thevehicle.To START Press Brake
Displayed as a reminder to apply the brake and push the startbutton to start the vehicle.Press Brake + StartButton
Displayed as needed by the system for proper function.Place Key in BackupLocation
Displayed during spare key programming, when an intelligentaccess key is programmed to the system.Key Programmed x KeysTotal
Displayed during spare key programming when the maximumnumber of keys have been programmed.Max Number of KeysLearned
Displayed when an attempt is made to program a spare keyusing two existing MyKeys.Could Not ProgramIntegrated Key
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Information Displays

Maintenance
ActionMessage
Stop the vehicle as soon as safely possible, turn off the engine.Check the oil level. If the warning stays on or continues tocome on with your engine running, contact your authorizeddealer as soon as possible.
Low Engine Oil Pressure
Displayed when the engine oil life remaining is 10% or less.See Engine Oil Check (page 222).Change Engine Oil Soon
Displayed when the oil life left reaches 0%. See Engine OilCheck (page 222).Oil Change Required
Indicates the brake fluid level is low and the brake systemshould be inspected immediately. See Brake Fluid Check(page 227).
Brake Fluid Level Low
Displays when the brake system needs servicing. Stop thevehicle in a safe place. Contact your authorized dealer.Check Brake System
Displays when the engine coolant temperature is excessivelyhigh.Engine Coolant OverTemperature
Displays when the motor coolant temperature is excessivelyhigh.Motor Coolant OverTemperature
Displayed when the kit needs service. See your authorizeddealer.Service Tire Mobility Kit
Informs the driver that the powertrain needs service due to apowertrain malfunction.See Manual
Displays when EV functionality is disabled and the engine isrunning to maintain oil quality. See Plug-In Hybrid VehicleOperation (page 137).
Engine ON Due to LowUse Normal Operation
MyKey
ActionMessage
Displayed during key programming when MyKey cannot beprogrammed.MyKey not Created
Displays when MyKey is active.MyKey Active DriveSafely
Displays when a MyKey is in use and the MyKey speed limit ison and the vehicle speed is approaching 80 mph (130 km/h).Near Vehicle Top Speed
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Information Displays

ActionMessage
Displays when a MyKey is in use and the MyKey speed limit isreached.Vehicle at Top Speed ofMyKey Setting
Displays when MyKey is active.Check Speed DriveSafely
Displays when a MyKey is in use and Belt-Minder is activated.Buckle Up to UnmuteAudio
Displays when a MyKey is in use and Traction control isactivated.Traction Control On -MyKey Setting
Displays when a MyKey is in use and park aid is activated.MyKey Park Aid Cannotbe Deactivated
Park Aid
ActionMessage
Displays when the system has detected a condition thatrequires service. Contact your authorized dealer. See Prin-ciple of Operation (page 170).
Check Park Aid
Displays the park aid status.Rear Park Aid On Off
Displays when the system has detected a condition thatrequires attention. See Principle of Operation (page 170).Check Rear Park Aid
Displays when the system has detected a condition thatrequires attention. See Principle of Operation (page 170).Check Front Park Aid
Displays when the system has detected a condition thatrequires service. Contact your authorized dealer. See Prin-ciple of Operation (page 170).
Park Aid Fault
Park Brake
ActionMessage
Displays when the parking brake is set, the engine is runningand the vehicle is driven more than 3 mph (5 km/h). If thewarning stays on after the parking brake is released, contactyour authorized dealer.
Park Brake Engaged
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Information Displays

Power Steering
ActionMessage
The power steering system has detected a condition thatrequires service. See your authorized dealer.Steering Fault ServiceNow
The power steering system is not working. Stop the vehicle asafe place. Contact your authorized dealer.Steering Loss StopSafely
Remote Start
ActionMessage
Displayed when the remote start system is active.Remote Start Active
Tire Pressure Monitoring System
ActionMessage
Displays when one or more tires on your vehicle have low tirepressure. See Tire Pressure Monitoring System (page 270).Tire Pressure Low
Displays when the tire pressure monitoring system ismalfunctioning. If the warning stays on or continues to comeon, contact your authorized dealer. See Tire PressureMonitoring System (page 270).
Tire Pressure MonitorFault
Displayed when a tire pressure sensor is malfunctioning, oryour spare tire is in use. See Tire Pressure MonitoringSystem (page 270). If the warning stays on or continues tocome on, contact your authorized dealer as soon as possible.
Tire Pressure SensorFault
Transmission
ActionMessage
Displays as a reminder to shift into park.Transmission Not in Park
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Information Displays

AnswerQuestion
Your vehicle's engine and transmission aredesigned to deliver the power you need atthe most efficient engine speed. This maybe higher than expected during heavyaccelerations, and may fluctuate whendriving at a steady speed. These are charac-teristics of the Atkinson engine cycle andthe transmission technology that helpmaximize your hybrid's fuel economy.
Why does my engine rev up so high some-times when I accelerate?
The fan noise comes from a fan locatednext to the high voltage battery pack. Thisfan turns on when the battery requirescooling air. The fan speed, and associatednoise level, will change according to theamount of cooling required to maintaingood performance. Maintaining the batterytemperature at optimal conditions alsoprolongs the useful life of the battery andhelps to achieve better fuel economy.
What is the fan noise I hear from the rearof my hybrid?
Change the engine oil every 10000 miles(16000 kilometers) or once per year undernormal operating conditions.
What is the engine oil change serviceinterval?
Your hybrid vehicle can use E15 (15%ethanol, 85% gasoline) fuel, but you maynotice slightly reduced fuel economybecause ethanol contains less energy pergallon than gasoline. Your hybrid vehicle isnot designed to use E85 (85% ethanol).
Can I put E15 or E85 in my vehicle, and howwill it affect my fuel economy?
The high voltage battery system is designedto last the life of the vehicle and requiresno maintenance.
How long will my high voltage battery last?Does it need maintenance?
There are no provisions for charging thehigh voltage battery from a power supplyexternal to the vehicle. (For C-MAX Energivehicles, the vehicle can be plugged into a110-volt outlet with charge cord provided.)
Can you charge the battery with a plug intoan A/C outlet?
Yes. Your hybrid vehicle can be flat towedwithout modification. See Towing (page190).
Can I tow the hybrid behind my motor homewith all four wheels down?
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Unique Driving Characteristics

3. Slowly insert the fuel filler nozzle fullyinto the fuel system, and leave thenozzle fully inserted until pumping iscomplete. Hold the handle higherduring insertion for easier access.
4. Once pumping is complete, slowlyremove the fuel filler nozzle. Allowapproximately five to ten seconds afterpumping fuel before removing the fuelfiller nozzle. This allows residual fuelto drain back into the fuel tank and notspill onto the vehicle.
5. Fully close the fuel filler door until itclicks shut. This permits the fuelsystem to function correctly.
Note:Do not overfill the fuel tank to thepoint that the fuel is able to bypass the fuelfiller nozzle. The overfilled fuel may rundown the drain hole which is below the fuelfiller inlet.
System Warnings
If the fuel filler inlet does not close properlyor if you do not fully close the fuel fillerdoor, a service engine warning lampappears in the information display. At thenext opportunity, do the following:
1. Safely pull off the road.
2. Put the vehicle in park (P) and switchthe ignition off.
3.Fully open the fuel tank filler door untilit engages and remove any visibledebris from the fuel filler inlet.
4.Insert a fuel filler nozzle or the fuel fillerfunnel, provided with your vehicle,several times to dislodge any debrisand allow the inlet to close properly.
5. Fully close the fuel filler door until itclicks shut. This permits the fuelsystem to function correctly.
If this action corrects the problem, themessage may not reset immediately. Itmay take several driving cycles for themessage to turn off. A driving cycleconsists of an engine start-up (after fouror more hours with the engine off) followedby city and highway driving. Continuing todrive with the message on may cause theservice engine soon lamp to turn on aswell.
Easy Fuel™ Capless System -Energi Vehicles Only
Your vehicle has an auto-sealing featurethat locks the fuel tank refueling valve andthe fuel filler door. Before you can refuelyour vehicle, you must press the fuel fillerdoor release button on the instrumentpanel. Pressing the button unlocks the fueltank refueling valve and opens the fuelfiller door.
Note: It can take up to fifteen seconds forthe fuel filler door to open.
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