air condition FORD C MAX ENERGI 2016 Owner's Manual

Vehicles driven year-round in non-extremeclimates should use coolant meeting theFord specification for optimum coolingsystem and engine protection.
What You Should Know About Fail-Safe Cooling
If the engine coolant supply is depleted,this feature allows the vehicle to be driventemporarily before incremental componentdamage is incurred. The “fail-safe”distance depends on ambienttemperatures, vehicle load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat, the enginecoolant temperature gauge will move tothe red (hot) area and:
The coolant temperaturewarning light will illuminate.
The service engine soonindicator will illuminate.
If the engine reaches a presetover-temperature condition, the enginewill automatically switch to alternatingcylinder operation. Each disabled cylinderacts as an air pump and cools the engine.
When this occurs the vehicle will stilloperate. However:
•The engine power will be limited.
•The air conditioning system will bedisabled.
Continued operation will increase theengine temperature and the engine willcompletely shut down, causing steeringand braking effort to increase.
Once the engine temperature cools, theengine can be re-started. Take your vehicleto an authorized dealer as soon as possibleto minimize engine damage.
When Fail-Safe Mode Is Activated
WARNINGS
Fail-safe mode is for use duringemergencies only. Operate yourvehicle in fail-safe mode only as longas necessary to bring your vehicle to restin a safe location and seek immediaterepairs. When in fail-safe mode, yourvehicle will have limited power, will not beable to maintain high-speed operation, andmay completely shut down withoutwarning, potentially losing engine power,power steering assist, and power brakeassist, which may increase the possibilityof a crash resulting in serious injury.
Never remove the coolant reservoircap while the engine is running or hot.
Note:Driving the vehicle without repairingthe engine problem increases the chance ofengine damage. Take your vehicle to anauthorized dealer as soon as possible.
You have limited engine power when in thefail-safe mode, so drive the vehicle withcaution. The vehicle will not be able tomaintain high-speed operation and theengine will run rough. Remember that theengine is capable of completely shuttingdown automatically to prevent enginedamage, therefore:
1. Pull off the road as soon as safelypossible and turn off the engine.
2. Arrange for the vehicle to be taken toan authorized dealer.
3. If this is not possible, wait a shortperiod for the engine to cool.
4. Check the coolant level and replenishif low.
5. Re-start the engine and take yourvehicle to an authorized dealer.
226
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Maintenance

1. Wipe up spilled liquid using a clean,soft cloth as quickly as possible.
2. Use Motorcraft Premium Leather andVinyl Cleaner or a commerciallyavailable leather cleaning product forautomotive interiors. Test any cleaneror stain remover on an inconspicuousarea.
3. Alternatively, wipe the surface with aclean, soft cloth and a mild soap andwater solution. Dry the area with aclean, soft cloth.
4. If necessary, apply more soap andwater solution or cleaning product toa clean, soft cloth and press it onto thesoiled area. Allow this to set at roomtemperature for 30 minutes.
5. Remove the soaked cloth, then with aclean, damp cloth, use a rubbingmotion for 60 seconds on the soiledarea.
6. Dry the area with a clean, soft cloth.
CLEANING LEATHER SEATS (If
Equipped)
Note:Follow the same procedure ascleaning leather seats for cleaning leatherinstrument panels and leather interior trimsurfaces.
For routine cleaning, wipe the surface witha soft, damp cloth and a mild soap andwater solution. Dry the area with a clean,soft cloth.
For cleaning and removing stains such asdye transfer, use Motorcraft PremiumLeather and Vinyl Cleaner or acommercially available leather cleaningproduct for automotive interiors.
Note:Test any cleaner or stain remover onan inconspicuous area.
You should:
•Remove dust and loose dirt with avacuum cleaner.
•Clean and treat spills and stains assoon as possible.
Do not use the following products as thesemay damage the leather:
•Oil and petroleum or silicone-basedleather conditioners.
•Household cleaners.
•Alcohol solutions.
•Solvents or cleaners intendedspecifically for rubber, vinyl andplastics.
REPAIRING MINOR PAINT
DAMAGE
Authorized dealers have touch-up paint tomatch your vehicle’s color. Your vehiclecolor code is printed on a sticker on thefront, left-hand side door jamb. Take yourcolor code to your authorized dealer tomake sure you get the correct color.
Before repairing minor paint damage, usea cleaner such as Motorcraft Bug and TarRemover to remove particles such as birddroppings, tree sap, insect deposits, tarspots, road salt and industrial fallout.
Always read the instructions before usingcleaning products.
CLEANING THE ALLOY
WHEELS (If Equipped)
Note:Do not apply a cleaning chemical towarm or hot wheel rims and covers.
Note:Some automatic car washes maycause damage to the finish on your wheelrims and covers.
245
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Vehicle Care

Inspecting Your Tires andWheel Valve Stems
Periodically inspect the tire treadsfor uneven or excessive wear andremove objects such as stones,nails or glass that may be wedgedin the tread grooves. Check the tireand valve stems for holes, cracks,or cuts that may permit airleakage and repair or replace thetire and replace the valve stem.Inspect the tire sidewalls forcracking, cuts, bruises and othersigns of damage or excessivewear. If internal damage to the tireis suspected, have the tiredemounted and inspected in caseit needs to be repaired or replaced.For your safety, tires that aredamaged or show signs ofexcessive wear should not be usedbecause they are more likely toblow out or fail.
Improper or inadequate vehiclemaintenance can cause tires towear abnormally. Inspect all yourtires, including the spare,frequently, and replace them ifone or more of the followingconditions exist:
Tire Wear
When the tread is worn down toone sixteenth of an inch (2millimeters), tires must bereplaced to help prevent yourvehicle from skidding andhydroplaning. Built-in treadwearindicators, or wear bars, whichlook like narrow strips of smoothrubber across the tread willappear on the tire when the treadis worn down to one sixteenth ofan inch (2 millimeters)
When the tire tread wears downto the same height as these wearbars, the tire is worn out and mustbe replaced.
Damage
Periodically inspect the tire treadsand sidewalls for damage (suchas bulges in the tread or sidewalls,cracks in the tread groove andseparation in the tread orsidewall). If damage is observed
265
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Wheels and TiresE142546

Capacities
WARNING
The air conditioning refrigerant system contains refrigerant under high pressure.Opening the air conditioning refrigerant system can cause personal injury. Have theair conditioning refrigerant system serviced only by qualified personnel.
CapacityItem
4.5 qt (4.3 L)Engine oil
8.2 qt (7.8 L)Engine coolant
8.8 qt (8.3 L)Engine coolant (Energi vehicles)
1.1 qt (1 L)Inverter system controller coolant
Between MIN and MAX on brake fluidreservoirBrake fluid
4.8 qt (4.5 L)Automatic transmission fluid*
Fill as requiredWindshield washer fluid
13.5 gal (51.1 L)Fuel tank
14 gal (53 L)Fuel tank (Energi vehicles)
1.63 lb (0.74 kg)A/C Refrigerant
5.2 fl oz (153.8 ml)A/C Refrigerant Compressor Oil
*Approximate dry fill capacity. Actual amount may vary during fluid changes.
Specifications
Materials
SpecificationName
WSS-M2C947-AMotor oil:Motorcraft SAE 0W-20 Synthetic Blend Motor OilXO-5W30-QSP
WSS-M97B44-D2Engine coolant (U.S.):Motorcraft Orange Antifreeze/Coolant PredilutedVC-3DIL-B
WSS-M97B44-D2Engine coolant (Canada):Motorcraft Orange Antifreeze/Coolant Prediluted
280
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Capacities and Specifications

Monday-Saturday, 8:30am-9:00pm EST.
Sunday, 10:30am-7:30pm EST.
In the United States, call 1-800-392-3673.
In Canada, call 1-800-565-3673.
Times are subject to change due toholidays.
SYNC Owner Account
Why do I need a SYNC owner account?
•Required to activate Vehicle HealthReport and to view the reports online.
•Required to activate thesubscription-based SYNC Services andto personalize your Saved Points andFavorites.
•Essential for keeping up with the latestsoftware downloads available forSYNC.
•Access to customer support for anyquestions you may have.
Driving Restrictions
For your safety, certain features arespeed-dependent and restricted when yourvehicle is traveling over 3 mph (5 km/h).
Safety Information
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
When using SYNC:
•Do not operate playing devices if thepower cords or cables are broken, splitor damaged. Place cords and cablesout of the way, so they do not interferewith the operation of pedals, seats,compartments or safe driving abilities.
•Do not leave playing devices in yourvehicle during extreme conditions as itcould cause them damage. See yourdevice's manual for further information.
•Do not attempt to service or repair thesystem. See an authorized dealer.
Privacy Information
When a cellular phone is connected toSYNC, the system creates a profile withinyour vehicle that is linked to that cellularphone. This profile is created in order tooffer you more cellular features and tooperate more efficiently. Among otherthings, this profile may contain data aboutyour cellular phone book, text messages(read and unread), and call history,including history of calls when your cellularphone was not connected to the system.In addition, if you connect a media device,the system creates and retains an index ofsupported media content. The system alsorecords a short development log ofapproximately 10 minutes of all recentsystem activity. The log profile and othersystem data may be used to improve thesystem and help diagnose any problemsthat may occur.
The cellular profile, media device index,and development log will remain in thevehicle unless you delete them and aregenerally accessible only in the vehiclewhen the cellular phone or media playeris connected. If you no longer plan to usethe system or the vehicle, we recommendyou perform a Master Reset to erase allstored information.
298
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
SYNC™

Action and DescriptionMessage
Select On to have SYNC automatically prompt you to run a
health report at certain mileage intervals.*
Scroll to select between 5000, 7500 or 10000-mile intervals.Select your desired option and press the OK button.Report Interval
Press the OK button for SYNC to run a health report of yourvehicle's diagnostic systems and send the results to Fordwhere it combines with scheduled maintenance information,open recalls, other field service actions and vehicle inspectionitems that still need servicing by an authorized dealer.
Run Report
Exit the current menu.Return
*You must first turn this feature on before you can select the desired mileage interval.
Vehicle Health Report Privacy Notice
When you create a Vehicle Health Report,Ford Motor Company may collect yourcellular phone number (to process yourreport request) and diagnostic informationabout your vehicle. Certain versions orupdates to Vehicle Health Report may alsocollect more vehicle information. Ford mayuse your vehicle information it collects forany purpose. If you do not want to discloseyour cellular phone number or vehicleinformation, do not run the feature or setup your Vehicle Health Report profile atwww.SYNCMyRide.com. Seewww.SYNCMyRide.com (Vehicle HealthReport Terms and Conditions, and PrivacyStatement) for more information.
SYNC Services: Traffic, Directions& Information (TDI) (If Equipped,United States Only)
Note:SYNC Services varies by trim leveland model year and may require asubscription. Traffic alerts and turn-by-turndirections available in select markets.Message and data rates may apply. FordMotor Company reserves the right to changeor discontinue this product service at anytime without prior notification or incurringany future obligation.
Note:SYNC Services requires activationbefore use. Visit www.SYNCMyRide.com toregister and check your eligibility forcomplimentary services. Standard phoneand message rates may apply. Subscriptionmay be required. You must also have theactive SYNC Services Bluetooth-enabledcellular phone paired and connected to thesystem in order to connect to, and use,SYNC Services. See Using SYNC™ WithYour Phone (page 302).
Note:This feature does not functionproperly if you have enabled caller IDblocking on your cellular phone. Make sureyour cellular phone is not blocking caller IDbefore using SYNC Services.
319
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
SYNC™

Note:The driver is ultimately responsiblefor the safe operation of the vehicle, andtherefore, must evaluate whether it is safeto follow the suggested directions. Anynavigation features provided are only an aid.Make your driving decisions based on yourobservations of local conditions and existingtraffic regulations. Do not follow the routesuggestions if doing so would result in anunsafe or illegal maneuver, place you in anunsafe situation, or if you would be directedinto an area that you consider unsafe. Mapsused by this system may be inaccuratebecause of errors, changes in roads, trafficconditions or driving conditions.
Note:When you connect, the service usesGPS technology and advanced vehiclesensors to collect your vehicle's currentlocation, travel direction and speed to helpprovide you with the directions, trafficreports, or business searches you request.Further, to provide the services you request,for continuous improvement, the servicemay collect and record call details and voicecommunications. For more information, seeSYNC Services Terms and Conditions atwww.SYNCMyRide.com. If you do not wantFord or its service providers to collect yourvehicle travel information or otherinformation identified in the Terms andConditions, do not subscribe or use theservice.
SYNC Services uses advanced vehiclesensors, integrated GPS technology andcomprehensive map and traffic data, togive you personalized traffic reports,precise turn-by-turn directions, businesssearch, news, sports, weather and more.For a complete list of services, or to learnmore, please visit www.SYNCMyRide.com.
Connecting to SYNC Services Using Voice Commands
Press the voice button and when prompted say:
Action and DescriptionVoice command
This initiates an outgoing call to SYNC Services using yourpaired and connected Bluetooth-enabled cellular phone.Services
Once you connect to the service, follow the voice promptsto request the desired service, for example traffic or directions.
Once you are connected to SYNC Services, you can also say the following:
Receive a list of available services from which to choose.(what are my (options |choices) | what can I say| [available] commands)
320
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
SYNC™

Check Every 12 Months (C-MAX EnergiPlug-in Hybrid Only)
Inspect the engine oil filter for signs ofdamage such as rust, paint blistering,scratches or dents. If any of theseconditions are present, replace the filter.See Normal Scheduled Maintenance(page 352).
Multi-point Inspection
In order to keep your vehicle running right,it is important to have the systems on yourvehicle checked regularly. This can helpidentify potential issues and prevent majorproblems. We recommend having thefollowing multi-point inspection performedat every scheduled maintenance intervalto help make sure your vehicle keepsrunning great.
Multi-point inspection
Hazard warning system operationAccessory drive belt(s)
Horn operationBattery performance
Radiator, cooler, heater and A/C hosesEngine air filter
Suspension components for leaks ordamageExhaust system
Steering and linkageExterior lamps operation
Tires for wear and proper pressure**Fluid levels*; fill if necessary
Windshield for cracks, chips or pitsFor oil and fluid leaks
Washer spray and wiper operationHalf-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer**If your vehicle is equipped with a temporary mobility kit, check the tire sealant expirationUse By date on the canister. Replace as needed.
Be sure to ask your dealership serviceadvisor or technician about the multi-pointvehicle inspection. It is a comprehensiveway to perform a thorough inspection ofyour vehicle. Your checklist gives youimmediate feedback on the overallcondition of your vehicle.
351
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Scheduled Maintenance

SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in anyof the following conditions, you need toperform extra maintenance as indicated.If you operate your vehicle occasionallyunder any of these conditions, it is notnecessary to perform the extramaintenance. For specificrecommendations, see your dealershipservice advisor or technician.
Perform the services shown in thefollowing tables when specified or within3000 miles (4800 kilometers) of themessage appearing in the informationdisplay prompting you to change your oil.
•Example 1: The message comes on at28751 miles (46270 kilometers).Perform the 30000-mile (48000kilometer) automatic transmissionfluid replacement.
•Example 2: The message has notcome on, but the odometer reads30000 miles (48000 kilometers) (forexample, the Intelligent Oil-LifeMonitor was reset at 25000 miles[40000 kilometers]). Perform theengine air filter replacement.
Extensive idling or low-speed driving for long distances
Change engine oil and filter every 12 months or 10000miles (16000 km) unless otherwise indicated by theinformation display. Perform services listed in the Normal
Scheduled Maintenance chart.*
As required
Replace cabin air filter.Inspect frequently, serviceas requiredReplace engine air filter.
Replace spark plugs.Every 60000 miles (96000km)
*Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine OilCheck (page 222).
Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace cabin air filter.Inspect frequently, serviceas requiredReplace engine air filter.
Inspect the wheels and related components for abnormalnoise, wear, looseness or drag.Every 5000 miles (8000km)
Rotate tires, inspect tires for wear and measure treaddepth.
354
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Scheduled Maintenance

Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Change engine oil and filter.*Every 5000 miles (8000km) or six monthsPerform multi-point inspection.
*Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine OilCheck (page 222).
Exceptions
There are several exceptions to the NormalSchedule:
California Fuel Filter Replacement
If you register your vehicle in California, theCalifornia Air Resources Board hasdetermined that the failure to perform thismaintenance item does not nullify theemission warranty or limit recall liabilitybefore the completion of your vehicle'suseful life. Ford Motor Company, however,urges you to have all recommendedmaintenance services performed at thespecified intervals and to record all vehicleservice.
Hot Climate Oil Change Intervals
Vehicles operating in the Middle East,North Africa, Sub-Saharan Africa orlocations with similar climates using anAmerican Petroleum Institute (API)Certified for Gasoline Engines (Certificationmark) oil of SM or SN quality, the normaloil change interval is 3100 miles (5000kilometers).
If the available API SM or SN oils are notavailable, then the oil change interval is1800 miles (3000 kilometers).
Engine Air Filter and Cabin Air FilterReplacement
The life of the engine air filter and cabin airfilter is dependent on exposure to dustyand dirty conditions. Vehicles operated inthese conditions require frequentinspection and replacement of the engineair filter and cabin air filter.
355
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Scheduled Maintenance