maintenance FORD C MAX ENERGI 2016 Service Manual

Installing the Engine Air FilterElement
Note:Clean the inside of the air cleanerassembly before installing a new air filterelement.
1. Install the new air filter element intothe engine air cleaner assembly.
2. Install the air cleaner cover (B) andtighten the 5 bolts.
3. Position the air cleaner assembly (A)onto the engine and make sure theassembly is aligned with the studs.
4. Install and tighten the bolts to eachside of the air cleaner assembly (A) asshown with arrows.
5. Attach the air cleaner intake tube (E)to the air cleaner assembly (A).
6. Connect the PCV tube (D) to the aircleaner outlet tube (C).
7.Connect the air cleaner intake tube (E)to the air cleaner assembly (A).
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Note:Industrial-strength or heavy-dutycleaners in combination with brush agitationto remove brake dust and dirt, could wearaway the clear coat finish over a period time.
Note:Do not use hydrofluoric acid-basedor high caustic-based wheel cleaners, steelwool, fuels or strong household detergents.
Note:If you intend parking your vehicle foran extended period after cleaning thewheels with a wheel cleaner, drive yourvehicle for a few minutes before doing so.This will reduce the risk of increasedcorrosion of the brake discs.
Alloy wheels and wheel covers are coatedwith a clear coat paint finish. To maintaintheir condition we recommend that you:
•Clean the wheels weekly usingMotorcraft Wheel and Tire Cleaner.Apply using manufacturer'sinstructions.
•Use a sponge to remove heavydeposits of dirt and brake dustaccumulation.
•Rinse thoroughly with a strong streamof water when you have completed thecleaning process.
•To remove tar and grease, useMotorcraft Bug and Tar Remover.
VEHICLE STORAGE
If you plan on storing your vehicle for 30days or more, read the followingmaintenance recommendations to makesure your vehicle stays in good operatingcondition.
We engineer and test all motor vehiclesand their components for reliable, regulardriving. Under various conditions,long-term storage may lead to degradedengine performance or failure unless youuse specific precautions to preserve enginecomponents.
General
•Store all vehicles in a dry, ventilatedplace.
•Protect from sunlight, if possible.
•If you store vehicles outside, theyrequire regular maintenance to protectagainst rust and damage.
Body
•Wash your vehicle thoroughly toremove dirt, grease, oil, tar or mud fromexterior surfaces, rear-wheel housingand the underside of front fenders.
•Periodically wash your vehicle if youstore it in exposed locations.
•Touch-up exposed or primed metal toprevent rust.
•Cover chrome and stainless steel partswith a thick coat of auto wax to preventdiscoloration. Re-wax as necessarywhen you wash your vehicle.
•Lubricate all hood, door and luggagecompartment hinges and latches witha light grade oil.
•Cover interior trim to prevent fading.
•Keep all rubber parts free from oil andsolvents.
Engine
•Change the engine oil and filter prior tostorage because used engine oilcontains contaminates which maycause engine damage.
•Start the engine every 15 days for aminimum of 15 minutes. Run at fast idlewith the climate controls set to defrostuntil the engine reaches normaloperating temperature.
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Vehicle Care

Inspecting Your Tires andWheel Valve Stems
Periodically inspect the tire treadsfor uneven or excessive wear andremove objects such as stones,nails or glass that may be wedgedin the tread grooves. Check the tireand valve stems for holes, cracks,or cuts that may permit airleakage and repair or replace thetire and replace the valve stem.Inspect the tire sidewalls forcracking, cuts, bruises and othersigns of damage or excessivewear. If internal damage to the tireis suspected, have the tiredemounted and inspected in caseit needs to be repaired or replaced.For your safety, tires that aredamaged or show signs ofexcessive wear should not be usedbecause they are more likely toblow out or fail.
Improper or inadequate vehiclemaintenance can cause tires towear abnormally. Inspect all yourtires, including the spare,frequently, and replace them ifone or more of the followingconditions exist:
Tire Wear
When the tread is worn down toone sixteenth of an inch (2millimeters), tires must bereplaced to help prevent yourvehicle from skidding andhydroplaning. Built-in treadwearindicators, or wear bars, whichlook like narrow strips of smoothrubber across the tread willappear on the tire when the treadis worn down to one sixteenth ofan inch (2 millimeters)
When the tire tread wears downto the same height as these wearbars, the tire is worn out and mustbe replaced.
Damage
Periodically inspect the tire treadsand sidewalls for damage (suchas bulges in the tread or sidewalls,cracks in the tread groove andseparation in the tread orsidewall). If damage is observed
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Tire and Wheel Alignment
A bad jolt from hitting a curb orpothole can cause the front endof your vehicle to becomemisaligned or cause damage toyour tires. If your vehicle seems topull to one side when you’redriving, the wheels may be out ofalignment. Have an authorizeddealer check the wheel alignmentperiodically.
Wheel misalignment in the frontor the rear can cause uneven andrapid treadwear of your tires andshould be corrected by anauthorized dealer. Front-wheeldrive vehicles and those with anindependent rear suspension mayrequire alignment of all fourwheels.
The tires should also be balancedperiodically. An unbalanced tireand wheel assembly may result inirregular tire wear.
Tire Rotation
Note:If your tires show unevenwear ask an authorized dealer tocheck for and correct any wheelmisalignment, tire imbalance ormechanical problem involvedbefore tire rotation.
Note:Your vehicle may beequipped with a dissimilar sparewheel and tire assembly. Adissimilar spare wheel and tireassembly is defined as a sparewheel and tire assembly that isdifferent in brand, size orappearance from the road tires andwheels. If you have a dissimilarspare wheel and tire assembly it isintended for temporary use onlyand should not be used in a tirerotation.
Note:After having your tiresrotated, inflation pressure must bechecked and adjusted to thevehicle requirements.
Rotating your tires at therecommended interval (asindicated in the scheduledmaintenance information) willhelp your tires wear more evenly,providing better tire performanceand longer tire life.
Front-wheel drive vehicles (fronttires on the left side of thediagram)
Non-directional tires
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Please note that the TPMS is not asubstitute for proper tire maintenance, andit is the driver’s responsibility to maintaincorrect tire pressure, even if under-inflationhas not reached the level to triggerillumination of the TPMS low tire pressuretelltale.
Your vehicle has also been equipped witha TPMS malfunction indicator to indicatewhen the system is not operating properly.The TPMS malfunction indicator iscombined with the low tire pressuretelltale. When the system detects amalfunction, the telltale will flash forapproximately one minute and then remaincontinuously illuminated. This sequencewill continue upon subsequent vehiclestart-ups as long as the malfunction exists.
When the malfunction indicator isilluminated, the system may not be ableto detect or signal low tire pressure asintended. TPMS malfunctions may occurfor a variety of reasons, including theinstallation of replacement or alternatetires or wheels on the vehicle that preventthe TPMS from functioning properly.Always check the TPMS malfunctiontelltale after replacing one or more tires orwheels on your vehicle to ensure that thereplacement or alternate tires and wheelsallow the TPMS to continue to functionproperly.
The tire pressure monitoring systemcomplies with part 15 of the FCC rules andwith RSS-210 of Industry Canada.Operation is subject to the following twoconditions: (1) This device may not causeharmful interference, and (2) This devicemust accept any interference received,including interference that may causeundesired operation.
Changing Tires With a TirePressure Monitoring System
Note:Each road tire is equipped with a tirepressure sensor located inside the wheeland tire assembly cavity. The pressuresensor is attached to the valve stem. Thepressure sensor is covered by the tire and isnot visible unless the tire is removed. Takecare when changing the tire to avoiddamaging the sensor
You should always have your tires servicedby an authorized dealer.
Check the tire pressure periodically (atleast monthly) using an accurate tiregauge. See Inflating Your Tires in thischapter.
Understanding Your Tire PressureMonitoring System
The tire pressure monitoring systemmeasures pressure in your four road tiresand sends the tire pressure readings toyour vehicle. The low tire pressure warninglight will turn on if the tire pressure issignificantly low. Once the light isilluminated, your tires are under-inflatedand need to be inflated to themanufacturer’s recommended tirepressure. Even if the light turns on and ashort time later turns off, your tire pressurestill needs to be checked.
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MOTORCRAFT PARTS
2.0L ATK iVCT engineComponent
FA-1911Air filter element
FL-910-SOil filter
BXT-67RLow-Voltage Battery
SP-530Spark plugs
FP70Cabin air filter
WW-29 (driver side)Windshield wiper bladeWW-25 (passenger side)
WW-12Rear wiper blade
We recommend Motorcraft replacement parts available at your Ford dealer or atfordparts.com for scheduled maintenance. These parts meet or exceed Ford MotorCompany’s specifications and are engineered for your vehicle. Use of other parts mayimpact vehicle performance, emissions and durability. Your warranty may be void for anydamage related to use of other parts.
If a Motorcraft oil filter is not available, use an oil filter that meets industry performancespecification SAE/USCAR-36.
For spark plug replacement, contact an authorized dealer. Replace the spark plugs at theappropriate intervals.
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Capacities and Specifications

Action and DescriptionMessage
Press OK to select. You only need to pressthe OK button once. SYNC will be unre-sponsive for 2-4 minutes while it isrebooting. Wait 2-4 minutes beforeattempting to execute a SYNC command
CONFIRM REBOOT?
Install applications you have downloaded.INSTALL APPPress the OK button and scroll to select. Press the OK button toconfirm.
Access the Auto Version number as well as the FDN number.SYSTEM INFOPress the OK button to select.
Exit the current menu.RETURN
SYNC™ APPLICATIONS AND
SERVICES (If Equipped)
In order for the following features to work,your cell phone must be compatible withSYNC. To check your phone'scompatibility, visit www.SYNCMyRide.com,www.SYNCMyRide.ca orwww.syncmaroute.ca.
•SYNC Services*: Provides access totraffic, directions and information suchas travel, horoscopes, stock prices andmore.
•911 Assist: Can alert 911 in the event ofan emergency.
•Vehicle Health Report*: Provides adiagnostic and maintenance reportcard of your vehicle.*This is an optional feature and availablein the United States only.
911 Assist (If Equipped)
WARNINGS
Unless the 911 Assist setting is set onbefore a crash, the system will notdial for help which could delayresponse time, potentially increasing therisk of serious injury or death after a crash.
Do not wait for 911 Assist to make anemergency call if you can do ityourself. Dial emergency servicesimmediately to avoid delayed responsetime which could increase the risk ofserious injury or death after a crash. If youdo not hear 911 Assist within five secondsof the crash, the system or phone may bedamaged or non-functional.
Always place your phone in a securelocation in your vehicle so it does notbecome a projectile or get damagedin a crash. Failure to do so may causeserious injury to someone or damage thephone which could prevent 911 Assist fromworking properly.
Note:The SYNC 911 Assist feature must beset on before the incident.
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•A connected Bluetooth-enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery powerand be located in the U.S., Canada orin a territory in which 911 is theemergency number.
In the Event of a Crash
Not all crashes will deploy an airbag oractivate the fuel pump shut-off (thetriggers for 911 Assist). If a connected cellphone sustains damage or loses itsconnection to SYNC during a crash, SYNCwill search for and try to connect to apreviously paired cell phone; SYNC willthen attempt to call the emergencyservices.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call.If you fail to cancel the call, SYNCattempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel."
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, andthen the occupant(s) in your vehicle is ableto talk with the operator. Be prepared toprovide your name, phone number andlocation immediately, because not all 911systems are capable of receiving thisinformation electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNCsystem has no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
911 Assist Privacy Notice
When you turn on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation ofthe fuel pump shut-off. Certain versions orupdates to 911 Assist may also be capableof electronically or verbally disclosing to911 operators your vehicle location or otherdetails about your vehicle or crash to assist911 operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot turn the feature on.
Vehicle Health Report (IfEquipped, United States Only)
WARNING
Always follow scheduledmaintenance instructions, regularlyinspect your vehicle, and seek repairfor any damage or problem you suspect.Vehicle Health Report supplements, butcannot replace, normal maintenance andvehicle inspection. Vehicle Health Reportonly monitors certain systemselectronically monitored by your vehicleand will not monitor or report the statusof any other system, (such as brake liningwear). Failure to perform scheduledmaintenance and regularly inspect yourvehicle may result in vehicle damage andserious injury.
Note:This feature is only available in theUnited States.
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SYNC™

Note:Your Vehicle Health Report featurerequires activation before use. Visitwww.SYNCMyRide.com to register. Thereis no fee or subscription associated withVehicle Health Report, but you must registerto use this feature.
Note:This feature may not functionproperly if you have enabled caller IDblocking on your cellular phone. Beforerunning a report, review the Vehicle HealthReport Privacy Notice.
Note:In order to allow a break-in period foryour vehicle, you may not be able to createa Vehicle Health Report until your vehicleodometer has reached 200 miles.
Note:Cellular phone and SMS charges mayapply when making a report.
Register for Vehicle Health Report and setyour report preferences atwww.SYNCMyRide.com. After registering,you can request a Vehicle Health Report(inside your vehicle). Return to youraccount at www.SYNCMyRide.com to viewyour report. You can also choose for SYNCto remind you automatically to run reportsat specific mileage intervals.
The system allows you to check yourvehicle's overall health in the form of adiagnostic report card. The Vehicle HealthReport contains valuable information, forexample:
•Vehicle diagnostic information
•Scheduled maintenance
•Open recalls and Field Service Actions
•Items noted during vehicle inspectionsby an authorized dealer that still needservicing.
You can run a vehicle health report afteryour vehicle has been running a minimumof 60 seconds. Choose one of the followingoptions.
To use voice commands, press the voice button and when prompted say:
Action and DescriptionVoice command
The system will run a vehicle health report of your vehicle'sdiagnostic systems and send the results to Ford where itcombines with scheduled maintenance information, openrecalls, other field service actions and vehicle inspection itemsthat still need servicing by an authorized dealer.
Vehicle Health (Report)
To use the screen, press the phone button, then scroll to:
Action and DescriptionMessage
Press the OK button.Vehicle Health
Select one of the following:
Press the OK button and select on or off.Auto On?
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SYNC™

Action and DescriptionMessage
Select On to have SYNC automatically prompt you to run a
health report at certain mileage intervals.*
Scroll to select between 5000, 7500 or 10000-mile intervals.Select your desired option and press the OK button.Report Interval
Press the OK button for SYNC to run a health report of yourvehicle's diagnostic systems and send the results to Fordwhere it combines with scheduled maintenance information,open recalls, other field service actions and vehicle inspectionitems that still need servicing by an authorized dealer.
Run Report
Exit the current menu.Return
*You must first turn this feature on before you can select the desired mileage interval.
Vehicle Health Report Privacy Notice
When you create a Vehicle Health Report,Ford Motor Company may collect yourcellular phone number (to process yourreport request) and diagnostic informationabout your vehicle. Certain versions orupdates to Vehicle Health Report may alsocollect more vehicle information. Ford mayuse your vehicle information it collects forany purpose. If you do not want to discloseyour cellular phone number or vehicleinformation, do not run the feature or setup your Vehicle Health Report profile atwww.SYNCMyRide.com. Seewww.SYNCMyRide.com (Vehicle HealthReport Terms and Conditions, and PrivacyStatement) for more information.
SYNC Services: Traffic, Directions& Information (TDI) (If Equipped,United States Only)
Note:SYNC Services varies by trim leveland model year and may require asubscription. Traffic alerts and turn-by-turndirections available in select markets.Message and data rates may apply. FordMotor Company reserves the right to changeor discontinue this product service at anytime without prior notification or incurringany future obligation.
Note:SYNC Services requires activationbefore use. Visit www.SYNCMyRide.com toregister and check your eligibility forcomplimentary services. Standard phoneand message rates may apply. Subscriptionmay be required. You must also have theactive SYNC Services Bluetooth-enabledcellular phone paired and connected to thesystem in order to connect to, and use,SYNC Services. See Using SYNC™ WithYour Phone (page 302).
Note:This feature does not functionproperly if you have enabled caller IDblocking on your cellular phone. Make sureyour cellular phone is not blocking caller IDbefore using SYNC Services.
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