tow FORD C MAX ENERGI 2016 Workshop Manual

HD Radio Technology manufactured underlicense from iBiquity Digital Corp. U.S. andforeign patents. HD Radio and the HD andHD Radio logos are proprietary trademarksof iBiquity Digital Corp. Ford MotorCompany and iBiquity Digital Corp. are notresponsible for the content sent using HDRadio technology. Content may bechanged, added or deleted at any time atthe station owner's discretion.
SATELLITE RADIO (If Equipped)
SIRIUS® broadcasts a variety of music,news, sports, weather, traffic andentertainment satellite radio channels. Formore information and a complete list ofSIRIUS satellite radio channels, visitwww.siriusxm.com in the United States,www.siriusxm.ca in Canada, or call SIRIUSat 1-888-539-7474.
Note:This receiver includes the eCosreal-time operating system. eCos ispublished under the eCos License.
Satellite Radio Reception Factors
Potential satellite radio reception issues
For optimal reception performance, keep the antennaclear of snow and ice build-up and keep luggage and othermaterial as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freewayoverpasses, parking garages, dense tree foliage andthunderstorms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeatingtower, a stronger signal may overtake a weaker one andthe audio system may mute.
Station overload
Your display may show ACQUIRING . . . to indicate theinterference and the audio system may mute.Satellite radio signal interfer-ence
SIRIUS® Satellite Radio Service
Note:SIRIUS reserves the unrestricted rightto change, rearrange, add or deleteprogramming including canceling, movingor adding particular channels, and its prices,at any time, with or without notice to you.Ford Motor Company shall not beresponsible for any such programmingchanges.
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Audio SystemE142593

SIRIUS satellite radio is asubscription-based satellite radio servicethat broadcasts a variety of music, sports,news, weather, traffic and entertainmentprogramming. Your factory-installedSIRIUS satellite radio system includeshardware and a limited subscription term,which begins on the date of sale or leaseof your vehicle. See an authorized dealerfor availability.
For more information on extendedsubscription terms (a service fee isrequired), the online media player and acomplete list of SIRIUS satellite radiochannels, and other features, please visitwww.siriusxm.com in the United States,www.siriusxm.ca in Canada, or call SIRIUSat 1-888-539-7474.
Satellite Radio Electronic SerialNumber (ESN)
You need your ESN to activate, modify ortrack your satellite radio account. When insatellite radio mode, tune to channel 0.
Troubleshooting
ActionConditionMessage
No action required. Thismessage should disappearshortly.
Radio requires more thantwo seconds to produceaudio for the selectedchannel.
Acquiring…
If this message does notclear shortly, or with an igni-tion key cycle, your receivermay have a fault. See anauthorized dealer for service.
There is an internal moduleor system failure present.Satellite antenna fault
SIRIUS system failure
Tune to another channel orchoose another preset.The channel is no longeravailable.Invalid Channel
Contact SIRIUS at 1-888-539-7474 to subscribe tothe channel, or tune toanother channel.
Your subscription does notinclude this channel.Unsubscribed Channel
The signal is blocked. Whenyou move into an open area,the signal should return.
The signal is lost from theSIRIUS satellite or SIRIUStower to your vehicleantenna.
No Signal
No action required. Theprocess may take up tothree minutes.
Update of channelprogramming in progress.Updating…
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Audio System

Receiving Turn-by-Turn Directions
When connected to SYNC Services, press the voice button and when promptedsay:
Action and DescriptionVoice command
To receive directions to a location. Once you select yourdestination, the system uploads your current vehicle location,calculates a route based on current traffic conditions andsends it back to your vehicle. After the route download iscomplete, the phone call automatically ends. You then receiveaudible and visual driving instructions as you travel towardyour destination.
Directions
To find a business or type of business. Select your destination,the system uploads your current vehicle location, calculatesa route based on current traffic conditions and sends it backto your vehicle. After the route download is complete, thephone call automatically ends. You then receive audible andvisual driving instructions as you travel toward your destina-tion.
Business search
You can also say the following:
To find the closest business or type of business to your loca-tion, within business search.Search near me
If you need further assistance in finding a location at any timewithin a Directions or Business search and need to speak witha live operator.
Operator
The live operator can assist you by searching for businessesby name or by category, residential addresses by streetaddress or by name or specific street intersections.The system may prompt you to speak with an operator whenit has difficulty matching your voice request. Operator Assistis a feature of your SYNC Services subscription. For moreinformation on Operator Assist, visit www.SYNCMyRide.com/support.
If you miss a turn, SYNC automatically asks if you want theroute updated. Say yes when prompted and the system sendsa new route to your vehicle.
Yes *
* During an active route.
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SYNC™

PROTECT YOURSELF FROM THE RISINGCOST OF VEHICLE REPAIRS WITH A FORDEXTENDED SERVICE PLAN.
EXTENDED SERVICE PLAN (U.S.Only)
More than 32 million Ford owners havediscovered the powerful protection of FordExtended Service Plan. It is the extendedservice plan backed by Ford MotorCompany, and provides peace of mindprotection beyond the New Vehicle LimitedWarranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts andlabor – can easily exceed the price of yourFord Extended Service Plan. With Ford ESPyou minimize your risk for unexpectedrepair bills and rising repair costs.
Up to 1,000+ Covered VehicleComponents
There are four core Extended Service Planswith different levels of coverage. Ask yourauthorized dealer for details.
1. PremiumCARE - Our mostcomprehensive coverage. With over1,000 covered components, this planis so complete that we generally onlydiscuss what’s not covered.
2. ExtraCARE - Covers 113 components,and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 criticalcomponents.
Ford Extended Service Plan is honored byall authorized Ford dealers in the U.S.,Canada and Mexico. It is the extendedservice plan authorized and backed by FordMotor Company.
That means you get:
•Reliable, quality service at any Ford orLincoln dealership
•Repairs performed by factory trainedtechnicians, using genuine parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacementtransportation if your vehicle is at yourauthorized dealer for same day coveredrepairs.
Extended Rental Benefits
If your vehicle is kept overnight for coveredrepairs, you are eligible for rental carcoverage, including bumper to bumperwarranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and batteryjump starts
•Out of fuel and lock-out assistance.
•Travel expense reimbursement forlodging, meals and rental car.
•Destination assistance for taxi, shuttle,rental car coverage and emergencytransportation.
Transferable Coverage
If you sell your vehicle before your FordExtended Service Plan coverage expires,you can transfer any remaining coverageto the new owner. Whenever you sell yourvehicle, prospective buyers may have ahigher degree of confidence that vehiclewas properly maintained with Ford ESP,thereby improving resale value.
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Extended Service Plan (ESP)

Avoid the Rising Cost of ProperlyMaintaining Your Vehicle!
Ford Extended Service Plan also offers aPremium Maintenance Plan that covers allscheduled maintenance, and selectedwear items. The coverage is prepaid, soyou never have to worry about affordingyour vehicle’s maintenance. It coversregular checkups, routine inspections,preventive care and replacement of selectitems that require periodic attention fornormal wear:
•Windshield wiper blades.
•Spark plugs.
•The clutch disc.
•Brake pads and linings.
•Shock absorbers.
•Struts.
•Engine Belts.
•Engine coolant hoses, clamps ando-rings.
•Diesel exhaust fluid replenishment.
Interest Free Finance OptionsAvailable
Take advantage of our interest freeinstallment payment plan. Just a 10%down payment will provide you with anaffordable, no interest, no fee paymentprogram allowing you all the security andbenefits Ford ESP has to offer while payingover time. You are pre-approved with nocredit checks, no hassles! To learn more,call our Ford ESP specialists at800-367-3377.
Ford ESPP.O. Box 321067Detroit, MI 48232
EXTENDED SERVICE PLAN(CANADA ONLY)
You can get more protection for yourvehicle by purchasing a Ford ExtendedService Plan. Ford Extended Service Planis the only service contract backed by FordMotor Company of Canada, Limited.Depending on the plan you purchase, FordExtended Service Plan provides benefitssuch as:
•Rental reimbursement.
•Coverage for certain maintenance andwear items.
•Protection against repair costs afteryour New Vehicle Limited WarrantyCoverage expires.
•Roadside Assistance benefits.
There are several Ford Extended ServicePlans available in various time, distanceand deductible combinations. Each planis tailored to fit your own driving needs,including reimbursement for towing andrental. When you purchase Ford ExtendedService Plan, you receive addedpeace-of-mind protection throughoutCanada, the United States and Mexico,provided by a network of participatingauthorized Ford Motor Company dealers.
Note:Repairs performed outside ofCanada, the United States and Mexico arenot eligible for Ford Extended Service Plancoverage.
This information is subject to change. Formore information, visit your local Ford ofCanada dealer or www.ford.ca to find theFord Extended Service Plan that is right foryou.
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Extended Service Plan (ESP)

NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™ (If
Equipped)
Your vehicle is equipped with an IntelligentOil-Life Monitor that determines when youshould change the engine oil based on howyour vehicle is used. By using severalimportant factors in its calculations, themonitor helps reduce the cost of owningyour vehicle and reduces environmental
waste at the same time.
This means you do not have to rememberto change the oil on a mileage-basedschedule. Your vehicle lets you know whenan oil change is due by displaying amessage in the information display.
The following table provides examples ofvehicle use and its impact on oil changeintervals. It is a guideline only. Actual oilchange intervals depend on several factorsand generally decrease with severity ofuse.
When to expect the message prompting you to change your oil
Vehicle use and exampleMiles (kilometers)
Normal
7500-10000(12000-16000)
Normal commuting with highway drivingNo, or moderate, load or towingFlat to moderately hilly roadsNo extended idling
Severe
5000-7499(8000-11999)
Moderate to heavy load or towingMountainous or off-road conditionsExtended idlingExtended hot or cold operation
Extreme3000-4999(4000-7999)Maximum load or towingExtreme hot or cold operation
Normal Maintenance Intervals
At every oil change interval as indicated by the information display.1, 2
Change engine oil and filter.3
Inspect automatic transmission fluid level. Consult dealer for requirements.
Inspect brake pads, rotors, hoses and parking brake.
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Scheduled Maintenance

conferred by implication, statute,inducement, estoppel or otherwise, andTeleNav and its suppliers and licensorshereby reserve all of their respective rightsother than the licenses explicitly grantedin this Agreement.
8.3
By using the TeleNav Software, youconsent to receive from TeleNav allcommunications, including notices,agreements, legally required disclosuresor other information in connection with theTeleNav Software (collectively, "Notices")electronically. TeleNav may provide suchNotices by posting them on TeleNav'sWebsite or by downloading such Noticesto your wireless device. If you desire towithdraw your consent to receive Noticeselectronically, you must discontinue youruse of the TeleNav Software.
8.4
TeleNav's or your failure to requireperformance of any provision shall notaffect that party's right to requireperformance at any time thereafter, norshall a waiver of any breach or default ofthis Agreement constitute a waiver of anysubsequent breach or default or a waiverof the provision itself.
8.5
If any provision herein is heldunenforceable, then such provision will bemodified to reflect the intention of theparties, and the remaining provisions ofthis Agreement will remain in full force andeffect.
8.6
The headings in this Agreement are forconvenience of reference only, will not bedeemed to be a part of this Agreement,and will not be referred to in connectionwith the construction or interpretation ofthis Agreement. As used in this Agreement,the words "include" and "including" andvariations thereof, will not be deemed tobe terms of limitation, but rather will bedeemed to be followed by the words"without limitation".
9. Other Vendors Terms and Conditions
•The Telenav Software utilizes map andother data licensed to Telenav by thirdparty vendors for the benefit of you andother end users. This Agreementincludes end-user terms applicable tothese companies (included at the endof this Agreement), and thus your useof the Telenav Software is also subjectto such terms. You agree to complywith the following additional terms andconditions, which are applicable toTelenav’s third party vendor licensors::
9.1 End User Terms Required by HERENorth America, LLC
The data (“Data”) is provided for yourpersonal, internal use only and not forresale. It is protected by copyright, and issubject to the following terms andconditions which are agreed to by you, onthe one hand, and Telenav (“Telenav”) andits licensors (including their licensors andsuppliers) on the other hand.
© 2013 HERE. All rights reserved.
The Data for areas of Canada includesinformation taken with permission fromCanadian authorities, including: © HerMajesty the Queen in Right of Canada, ©Queen's Printer for Ontario, © Canada PostCorporation, GeoBase®, © Department ofNatural Resources Canada.
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Appendices

A
A/CSee: Climate Control.........................................108About This Manual...........................................7ABSSee: Brakes...........................................................164ABS driving hintsSee: Hints on Driving With Anti-LockBrakes................................................................165Accessories....................................................344Exterior style........................................................344Interior style.........................................................344Lifestyle.................................................................344Peace of mind.....................................................344AccessoriesSee: Replacement PartsRecommendation.............................................11Active Park Assist..........................................172Automatic Steering into ParkingSpace..................................................................173Deactivating the Park Assist Feature..........174Troubleshooting the System..........................174Using Active Park Assist...................................172Adjusting the Headlamps..........................231Horizontal Aim Adjustment...........................232Vertical Aim Adjustment..................................231Adjusting the Steering Wheel....................67Airbag Disposal...............................................43Air ConditioningSee: Climate Control.........................................108Air FilterSee: Changing the Engine Air Filter.............238AlarmSee: Anti-Theft Alarm........................................66Ambient Lighting............................................79Anti-Theft Alarm............................................66Arming the Alarm................................................66Disarming the Alarm...........................................66Appendices....................................................366Audible Warnings and Indicators.............92Automatic Transmission WarningChime...................................................................92Engine On Warning Chime................................92Headlamps On Warning Chime......................92Key in Ignition Warning Chime........................92Keyless Warning Alert ........................................92Parking Brake On Warning Chime..................92
Audio Control...................................................67Seek, Next or Previous.......................................68Audio System................................................283General Information.........................................283Audio Unit - Vehicles With: AM/FM/CD/SYNC.............................................................284Audio Unit - Vehicles With: PremiumAM/FM/CD.................................................286Audio Unit - Vehicles With: Sony AM/FM/CD..........................................................288Menu Structure..................................................289Autolamps.........................................................75Windshield Wiper ActivatedHeadlamps.........................................................75Automatic Climate Control......................108Temperature Control........................................109Automatic Engine Shutdown...................133Automatic Transmission.............................161Automatic Transmission...................................161Brake-Shift Interlock.........................................162If Your Vehicle Gets Stuck In Mud orSnow..................................................................163Automatic Transmission FluidCheck.............................................................227Autowipers........................................................70Auxiliary Power Points................................126110 Volt AC Power Point...................................12612 Volt DC Power Point.....................................126Locations...............................................................126
B
BatterySee: Changing the 12V Battery.....................228Bonnet LockSee: Opening and Closing the Hood...........218Booster Seats..................................................22Types of Booster Seats......................................23Brake Fluid Check.........................................227Brakes...............................................................164General Information..........................................164Breaking-In......................................................192Bulb Specification Chart...........................237
C
Cabin Air Filter..................................................111California Proposition 65..............................11
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Index

SYNC™ Applications and Services.......315911 Assist................................................................315SYNC Services: Traffic, Directions &Information (TDI) (If Equipped, UnitedStates Only).....................................................319Vehicle Health Report (If Equipped, UnitedStates Only).....................................................317SYNC™ AppLink™......................................323SYNC Mobile Apps............................................323SYNC™............................................................297General Information..........................................297SYNC™ Troubleshooting.........................335
T
TailgateSee: Manual Liftgate..........................................60See: Power Liftgate..............................................61Technical SpecificationsSee: Capacities and Specifications............276The Better Business Bureau (BBB) AutoLine Program (U.S. Only)......................204Tire Care..........................................................255Glossary of Tire Terminology.........................257Information About Uniform Tire QualityGrading.............................................................255Information Contained on the TireSidewall...........................................................258Temperature A B C............................................256Traction AA A B C..............................................256Treadwear............................................................256Tire Inflation When PuncturedSee: Tire Sealant and Inflator Kit.................249Tire Pressure Monitoring System...........270Changing Tires With a Tire PressureMonitoring System.........................................271Understanding Your Tire PressureMonitoring System ........................................271Tire Repair KitSee: Tire Sealant and Inflator Kit.................249
Tire Sealant and Inflator Kit....................249First Stage: Inflating the Tire with SealingCompound and Air........................................251General Information.........................................250Second Stage: Checking TirePressure............................................................253Tips for Use of the Kit......................................250What to Do After the Tire has BeenSealed...............................................................253What to Do When a Tire Is Punctured........251TiresSee: Wheels and Tires.....................................249Towing a Trailer.............................................190Towing the Vehicle on FourWheels..........................................................190Emergency Towing............................................190Recreational Towing...........................................191Towing..............................................................190Traction Control.............................................167Principle of Operation.......................................167Transmission Code Designation............279Transmission...................................................161TransmissionSee: Transmission...............................................161Transporting the Vehicle...........................190
U
Under Hood Overview - Hybrid ElectricVehicle (HEV).............................................219Under Hood Overview - Plug-In HybridElectric Vehicle (PHEV)...........................221Unique Driving Characteristics................135Universal Garage Door Opener.................121HomeLink Wireless Control System.............121USB Port.........................................................296Using Cruise Control....................................179Switching Cruise Control Off.........................180Switching Cruise Control On...........................179Using MyKey With Remote StartSystems..........................................................54Using Snow Chains.....................................270Using Stability Control...............................169
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Index

W
Warning Lamps and Indicators................89Anti-Lock Braking System................................89Battery.....................................................................89Brake System........................................................89Cruise Control.......................................................89Direction Indicator...............................................89Door Ajar.................................................................89EcoSelect................................................................89Engine and Motor CoolantTemperature.....................................................89Engine Oil................................................................90EV Later...................................................................90EV Now....................................................................90Fasten Safety Belt...............................................90Front Airbag...........................................................90Front Fog Lamps..................................................90High Beam..............................................................90Liftgate Ajar...........................................................90Low Battery............................................................90Low Fuel Level......................................................90Low Tire Pressure Warning..............................90Overdrive Cancel and Grade Assist..............90Parking Lamps.......................................................91Powertrain Fault....................................................91Ready to Drive........................................................91Service Engine Soon............................................91Stability Control.....................................................91Stability Control Off............................................92Stop Safely.............................................................92Vehicle Plugged in................................................92Washer Fluid Check.....................................227WashersSee: Cleaning the Exterior...............................241See: Wipers and Washers.................................70Waxing.............................................................242Wheels and Tires.........................................249Technical Specifications.................................274Windows and Mirrors...................................80Windshield Washers......................................72Windshield Wipers.........................................70Intermittent Wipe.................................................70Speed Dependent Wipers................................70Wiper BladesSee: Checking the Wiper Blades..................229Wipers and Washers.....................................70
Wrecker TowingSee: Transporting the Vehicle.......................190
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Index