charging FORD C MAX ENERGI 2016 Owners Manual

Fuel and Refueling
Safety Precautions.......................................143
Fuel Quality....................................................144
Fuel Filler Funnel Location........................145
Running Out of Fuel....................................145
Refueling.........................................................146
Fuel Consumption.......................................150
Emission Control System..........................150
High Voltage Battery
General Information....................................153
Charging the High Voltage Battery........155
High Voltage Battery Cut-OffSwitch..........................................................160
Transmission
Automatic Transmission.............................161
Brakes
General Information....................................164
Hints on Driving With Anti-LockBrakes...........................................................165
Parking Brake.................................................165
Hill Start Assist..............................................165
Traction Control
Principle of Operation.................................167
Using Traction Control................................167
Stability Control
Principle of Operation................................168
Using Stability Control...............................169
Parking Aids
Principle of Operation.................................170
Rear Parking Aid............................................170
Front Parking Aid............................................171
Active Park Assist..........................................172
Rear View Camera........................................176
Cruise Control
Principle of Operation.................................179
Using Cruise Control....................................179
Driving Aids
Steering.............................................................181
Load Carrying
Rear Under Floor Storage..........................182
Luggage Covers.............................................182
Load Limit.......................................................183
Towing
Towing a Trailer.............................................190
Transporting the Vehicle...........................190
Towing the Vehicle on Four Wheels......190
Driving Hints
Breaking-In......................................................192
Economical Driving......................................192
Driving Through Water................................193
Floor Mats.......................................................194
Roadside Emergencies
Roadside Assistance...................................195
Hazard Warning Flashers..........................196
Fuel Shutoff...................................................196
Jump Starting the Vehicle.........................197
Collision, Damage or Fire Event..............199
Post-Crash Alert System...........................201
Customer Assistance
Getting the Services You Need...............202
In California (U.S. Only)............................203
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).....................204
Utilizing the Mediation/ArbitrationProgram (Canada Only).......................205
Getting Assistance Outside the U.S. andCanada........................................................205
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Table of Contents

Charge Assist
The up and down arrows provideinformation about the energy going intoand out of the high voltage battery. The uparrow above the battery indicates batterycharging such as from regenerative braking.The down arrow below the batteryindicates battery discharging to providepower for propulsion or vehicleaccessories.
Regen Active
A circular arrow symbol appears in thecenter of the battery gauge when energyis being recaptured through theregenerative braking system.
This feature can be switched on or off inthe information displays settings menu.See General Information (page 93).
Fuel Gauge:
Note:The fuel gauge may vary slightlywhen your vehicle is moving or on a gradient.
Switch the ignition on. The fuel gauge willindicate approximately how much fuel isleft in the fuel tank. The arrow adjacent tothe fuel pump symbol indicates on whichside of your vehicle the fuel filler door islocated.
The needle should move toward F whenyou refuel your vehicle. If the needle pointsto E after adding fuel, this indicates yourvehicle needs service soon.
After refueling some variability in needleposition is normal:
•It may take a short time for the needleto reach F after leaving the gas station.This is normal and depends upon theslope of pavement at the gas station.
•The fuel amount dispensed into thetank is a little less or more than thegauge indicated. This is normal anddepends upon the slope of pavementat the gas station.
•If the gas station nozzle shuts offbefore the tank is full, try a differentgas pump nozzle.
Low Fuel Reminder
A low fuel reminder triggers when the fuelgauge needle is at 1/16th.
Variations:
Distance-to-emptyFuel gauge positionDriving type (fuel economyconditions)
35–80 mi (56–129 km)1/16thHighway driving
35 mi (56 km)1/16thSevere duty driving (trailertowing, extended idle)
Vehicle Settings and Personalization
Display/Trip
See General Information (page 93).
Information
See General Information (page 93).
Settings
See General Information (page 93).
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Instrument Cluster

Brake Coach Display:
The Brake Coach appears after the vehiclehas come to a stop. It coaches you to brakein a manner which maximizes the amountof energy returned through theregenerative braking system. The percentdisplayed is an indication of theregenerative braking efficiency with 100%representing the maximum amount ofenergy recovery.
This feature can be switched on or off inthe information displays settings menu.See General Information (page 93).
Trip Summary:
The Trip Summary displays upon shuttingoff your vehicle. The information iscumulative over the last trip. A new tripbegins each time you start your vehicle(when the Ready to Drive message comeson).
•Distance - Displays the total distancetraveled, distance traveled on batterypower only (EV distance) and Regendistance. Regen distance is theestimated range gained from energyrecaptured through regenerativebraking.
•Energy Use - Displays the average fueleconomy. In addition for Energi,displays the total electrical energy usedwhile in Plug-in Power Mode in kilowatthours (kWh).
•Brake Score - The percent displayed isan indication of the regenerativebraking efficiency for the trip.
Note:Corresponding trip efficiency leavesappear on the right information display uponshutting off your Hybrid vehicle. On Energivehicles the trip efficiency leaves are shownon the right information display when thevehicle operates in Hybrid Mode for theentire trip. For trips with Plug-in Power Modeoperation an estimate of your EV Range/FullCharge is provided along with a listing offactors and their contributions to thisestimate. See Next Full Charge under RightInformation Display in this chapter.
Right Information Display
Entertainment
See your SYNC information.
Navigation or Compass
See your SYNC information.
Phone
See your SYNC information.
Fuel Economy
See General Information (page 93).
Vehicle Range
Vehicle range indicates the estimateddistance your vehicle will travel with theenergy currently onboard. The range isdisplayed at the bottom of the screen withgasoline range shown in white and electricrange (Energi only) shown in blue.
•Gasoline Range: Is the estimateddistance to empty based on the fuelremaining in the tank.
•Electric Range: Is the estimateddistance you can travel in Plug-InPower Mode with the engine off. Thisrange is based on a calculationdetermined by the amount of energystored in the high voltage battery as aresult of charging while plugged in andthe energy being used while driving.
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Instrument Cluster

AdvanceTrac®
ActionMessage
Displayed when the system has detected a condition thatrequires service. Contact your authorized dealer as soon aspossible.
Service AdvanceTrac
Alarm
ActionMessage
Displays when the alarm has been triggered due to unauthor-ized entry. See Anti-Theft Alarm (page 66).Vehicle Alarm To StopAlarm, Start Vehicle.
Battery and Charging System (High Voltage)
ActionMessage
Your vehicle needs confirmation it is unplugged beforeallowing a start. You must make sure your vehicle is unpluggedand you respond to the message prompt before starting yourvehicle.
Vehicle Plugged In ? YesNo
Your vehicle detects it is still plugged in and you attempt tostart it.Unplug Prior to StartingVehicle
Your vehicle is ready to drive.Ready to Drive
Your vehicle is ready to drive. You have XXX% plug-in energyavailable.Ready to Drive XXX%Charged
You selected EV Now mode with the EV button.EV Now BatteryPowered
You selected EV Later mode with the EV button.EV Later XX% Plug-inEnergy Reserved
You selected Auto EV mode with the EV button.Auto EV Normal Opera-tion
EV Now is unavailable.EV Now Not Available
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Information Displays

•Keep the tires properly inflated andonly use the recommended size.
•Aggressive driving increases theamount of energy required to moveyour vehicle. In general, you canachieve better fuel economy with mildto moderate acceleration anddeceleration. Moderate braking isparticularly important since it allowsyou to maximize the energy capturedby the regenerative braking system.
Additional Tips:
•Do not carry extra loads.
•Be mindful of adding externalaccessories that may increaseaerodynamic drag.
•Observe posted speed limits.
•Perform all scheduled maintenance.
•There is no need to wait for your engineto warm up. The vehicle is ready todrive immediately after starting.
EV+ Mode
Your vehicle will recognize your frequentdestinations and allow for more EV drivingas you approach them. For example, whennearing your home it should be easier tostay in electric mode. The EV indicator willdisplay EV+ when this mode is active. Youshould see this approximately 1/8 mile(200 meters) from a frequent destination.See Information Displays (page 93).
Note:Frequent destinations are learned byyour vehicle after two to four weeks of use.To add a destination immediately, performthe following process: cycle the ignition onfor 2 seconds, but do not start your vehicle,then off for 2 seconds. Repeat the process10 times. This location is now programmedfor EV+. You can clear these destinationswith a Driving History reset through theSettings menu.
Note:You can switch the EV+ feature onor off through the Driver Assist section ofthe Settings menu.
PLUG-IN HYBRID VEHICLE
OPERATION
Plug-in Power Mode and HybridMode
You must plug in your Energi vehicleregularly for optimal use of the highvoltage battery's extended rangecapability. Charging your vehicle addselectrical energy. This energy is used topropel the vehicle in plug-in power mode.
Estimated electric range is shown in bluenext to gasoline range at the bottom of theright information display. You can alsoconfigure MyView to include detailedvehicle range information. See Gauges(page 85).
The system maximizes the use ofelectric-only operation in plug-in powermode. System conditions may requireengine operation; however, the systemuses plug-in power whenever possible.
When your plug-in power is depleted, thepowertrain system will automaticallyswitch to hybrid mode. Your battery gaugewill transition to a simple battery graphicupon entering hybrid mode. Hybrid modeuses both the gasoline engine and electricmotor to power your vehicle and maximizefuel economy.
EV Modes
Your vehicle contains selectableEV modes through the EV buttonlocated on the center of theinstrument panel, below the climatecontrols.
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Unique Driving CharacteristicsE144814

AnswerQuestion
Your vehicle's engine and transmission aredesigned to deliver the power you need atthe most efficient engine speed. This maybe higher than expected during heavyaccelerations, and may fluctuate whendriving at a steady speed. These are charac-teristics of the Atkinson engine cycle andthe transmission technology that helpmaximize your hybrid's fuel economy.
Why does my engine rev up so high some-times when I accelerate?
The fan noise comes from a fan locatednext to the high voltage battery pack. Thisfan turns on when the battery requirescooling air. The fan speed, and associatednoise level, will change according to theamount of cooling required to maintaingood performance. Maintaining the batterytemperature at optimal conditions alsoprolongs the useful life of the battery andhelps to achieve better fuel economy.
What is the fan noise I hear from the rearof my hybrid?
Change the engine oil every 10000 miles(16000 kilometers) or once per year undernormal operating conditions.
What is the engine oil change serviceinterval?
Your hybrid vehicle can use E15 (15%ethanol, 85% gasoline) fuel, but you maynotice slightly reduced fuel economybecause ethanol contains less energy pergallon than gasoline. Your hybrid vehicle isnot designed to use E85 (85% ethanol).
Can I put E15 or E85 in my vehicle, and howwill it affect my fuel economy?
The high voltage battery system is designedto last the life of the vehicle and requiresno maintenance.
How long will my high voltage battery last?Does it need maintenance?
There are no provisions for charging thehigh voltage battery from a power supplyexternal to the vehicle. (For C-MAX Energivehicles, the vehicle can be plugged into a110-volt outlet with charge cord provided.)
Can you charge the battery with a plug intoan A/C outlet?
Yes. Your hybrid vehicle can be flat towedwithout modification. See Towing (page190).
Can I tow the hybrid behind my motor homewith all four wheels down?
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Unique Driving Characteristics

WARNINGS
Exhaust leaks may result in entry ofharmful and potentially lethal fumesinto the passenger compartment. Ifyou smell exhaust fumes inside yourvehicle, have your dealer inspect yourvehicle immediately. Do not drive if yousmell exhaust fumes.
Your vehicle is equipped with variousemission control components and acatalytic converter that will enable yourvehicle to comply with applicable exhaustemission standards.
To make sure that the catalytic converterand other emission control componentscontinue to work properly:
•Use only the specified fuel listed.
•Avoid running out of fuel.
•Do not turn off the ignition while yourvehicle is moving, especially at highspeeds.
•Have the items listed in scheduledmaintenance information performedaccording to the specified schedule.
The scheduled maintenance items listedin scheduled maintenance information areessential to the life and performance ofyour vehicle and to its emissions system.
If you use anything other than Ford,Motorcraft or Ford-authorized parts formaintenance replacements or for serviceof components affecting emission control,such non-Ford parts should be equivalentto genuine Ford Motor Company parts inperformance and durability.
Illumination of the service engine soonindicator, charging system warning light orthe temperature warning light, fluid leaks,strange odors, smoke or loss of enginepower could indicate that the emissioncontrol system is not working properly.
An improperly operating or damagedexhaust system may allow exhaust toenter the vehicle. Have a damaged orimproperly operating exhaust systeminspected and repaired immediately.
Do not make any unauthorized changes toyour vehicle or engine. By law, vehicleowners and anyone who manufactures,repairs, services, sells, leases, tradesvehicles, or supervises a fleet of vehiclesare not permitted to intentionally removean emission control device or prevent itfrom working. Information about yourvehicle’s emission system is on the VehicleEmission Control Information Decallocated on or near the engine. This decalalso lists engine displacement.
Please consult your warranty informationfor complete details.
On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as theon-board diagnostics system (OBD-II) thatmonitors the engine’s emission controlsystem. The system protects theenvironment by making sure that yourvehicle continues to meet governmentemission standards. The OBD-II systemalso assists a service technician in properlyservicing your vehicle.
When the service engine soonindicator illuminates, the OBD-IIsystem has detected amalfunction. Temporary malfunctions maycause the service engine soon indicator toilluminate. Examples are:
1. Your vehicle has run out of fuel—theengine may misfire or run poorly.
2. Poor fuel quality or water in thefuel—the engine may misfire or runpoorly.
3. The fuel fill inlet may not have closedproperly. See Refueling (page 146).
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Fuel and Refueling

5.Pull the handle toward you and removethe service disconnect from the vehicleto disable the high-voltage battery.
Reactivating the High-Voltage Battery
Note:If you have manually disconnectedyour high-voltage shut off circuit, you willneed to reconnect the circuit before you canreactivate it. The system will detect if theelectrical system is safe and turn onautomatically.
CHARGING THE HIGH
VOLTAGE BATTERY
WARNINGS
Do not use the 120 volt conveniencecord with an extension cord,two-prong adapter, surge protector,timer or other adapter.
In Canada, do not use the 120 voltconvenience cord in commercialgarages.
This equipment has arcing orsparking parts, do not expose toflammable vapors. Position thisequipment at least 18 in (45 cm) abovethe floor.
The AC wall plug must fit firmly intothe AC outlet. If the connection feelsloose, worn or the AC outlet isdamaged, please have a qualifiedelectrician replace the AC outlet. Using aconvenience cord with a worn outlet maycause burns, property damage andincrease the risk of electric shock.
Charging Equipment
Your vehicle is equipped with a standard120 volt convenience cord located in thefloor compartment behind the driver seat.
Note:The 120 volt convenience cord allowsyou to charge the high voltage battery usinga standard 120 volt household outlet. Ittakes approximately seven hours tocompletely charge an empty battery usingthe standard 120 volt convenience cord.
We recommend upgrading to the optional240 volt charging station for faster moreefficient charging. It takes approximately2.5 hours to completely charge an emptybattery using a 240 volt charging station.
Your electrical source must meet certainrequirements for the high voltage batteriesto charge:
•The AC outlet must be a three-prong110-120 volt AC outlet that is properlygrounded, 15–20 amps (or greater),and in good condition.
•You must use a dedicated line, whichmeans you cannot have otherappliances connected to the samecircuit.
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High Voltage BatteryE78097

Note:If you do not have a dedicated circuit,contact a licensed professional electricianfor proper installation.
Make sure that the 120 volt conveniencecord is completely unwound beforecharging. Always plug the cord into the ACoutlet before connecting the chargingcoupler into the charge port on yourvehicle.
120 Volt Convenience Cord
Power.A.
Check outlet.B.
Fault.C.
Vehicle.D.
Note:When the convenience cord is plugged into an outlet, use the following table todetermine your vehicle charge status. If the POWER indicator light is off after plugging inthe convenience cord, use a different outlet.
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High Voltage BatteryE197446
A
B
C
D

StatusConvenience Cord LED Indicators
VehicleFaultCheckOutlet
The convenience cord is not connected to yourvehicle.OffOffOff
The convenience cord is connected, but yourvehicle is not charging.OnOffOff
Your vehicle is charging.BlinkOffOff
Ground Fault Circuit Interrupter (GFCI) FaultDetected.OffBlinkOff
The convenience cord is retrying to charge.
Ground Fault Circuit Interrupter (GFCI) FaultDetected.OffOnOff
The convenience cord has exhausted its retryattempts. Your vehicle is not charging, or there isan internal fault in the charging equipment.
The convenience cord detected a high temper-ature at the AC plug and is waiting for the AC plugto return to a normal operating temperature.*
OffOffBlink
The convenience cord detected a high temper-ature at the AC plug. The AC plug has returned toa normal operating temperature. Your vehicle isready to charge at a reduced current.*
OnOffBlink
The convenience cord detected a high temper-ature at the AC plug. The AC plug has returned toa normal operating temperature. Your vehicle ischarging at a reduced current.*
BlinkOffBlink
The convenience cord detected a high temper-ature at the AC plug. Your vehicle is not charging.The convenience cord has exhausted its retryattempts.*
OffOnBlink
*Have the outlet checked by a qualified electrician and make sure the AC plug fits firmlyinto the outlet. Contact an authorized EV certified dealer if problem persists.
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High Voltage Battery