remote control FORD C MAX ENERGI 2016 Owners Manual

Introduction
About This Manual...........................................7
Symbols Glossary.............................................7
Data Recording..................................................9
California Proposition 65..............................11
Perchlorate.........................................................11
Ford Credit..........................................................11
Replacement PartsRecommendation........................................11
Special Notices................................................12
Mobile CommunicationsEquipment.....................................................12
Export Unique Options..................................13
Environment
Protecting the Environment........................14
Child Safety
General Information.......................................15
Installing Child Restraints............................16
Booster Seats..................................................22
Child Restraint Positioning.........................24
Child Safety Locks..........................................25
Seatbelts
Principle of Operation...................................27
Fastening the Seatbelts..............................28
Seatbelt Height Adjustment.....................30
Seatbelt Warning Lamp and IndicatorChime..............................................................31
Seatbelt Reminder..........................................31
Child Restraint and SeatbeltMaintenance................................................33
Personal Safety System™
Personal Safety System™..........................34
Supplementary RestraintsSystem
Principle of Operation..................................35
Driver and Passenger Airbags...................36
Front Passenger Sensing System.............37
Side Airbags.....................................................39
Driver Knee Airbag.........................................40
Safety Canopy™............................................40
Crash Sensors and Airbag Indicator........42
Airbag Disposal...............................................43
Keys and Remote Controls
General Information on RadioFrequencies..................................................44
Remote Control..............................................44
Replacing a Lost Key or RemoteControl...........................................................50
MyKey™
Principle of Operation...................................51
Creating a MyKey............................................52
Clearing All MyKeys.......................................52
Checking MyKey System Status...............54
Using MyKey With Remote StartSystems.........................................................54
MyKey Troubleshooting...............................54
Locks
Locking and Unlocking.................................56
Manual Liftgate..............................................60
Power Liftgate..................................................61
Security
Passive Anti-Theft System........................65
Anti-Theft Alarm............................................66
Steering Wheel
Adjusting the Steering Wheel....................67
Audio Control...................................................67
Voice Control...................................................68
Cruise Control.................................................68
Information Display Control......................69
1
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Table of Contents

Wipers and Washers
Windshield Wipers.........................................70
Autowipers........................................................70
Windshield Washers......................................72
Rear Window Wiper and Washers...........72
Lighting
General Information......................................74
Lighting Control...............................................74
Autolamps.........................................................75
Instrument Lighting Dimmer......................76
Headlamp Exit Delay....................................76
Daytime Running Lamps..............................77
Front Fog Lamps.............................................77
Direction Indicators........................................78
Interior Lamps.................................................78
Ambient Lighting............................................79
Windows and Mirrors
Power Windows.............................................80
Global Opening................................................81
Exterior Mirrors.................................................81
Interior Mirror...................................................83
Sun Visors.........................................................83
Sun Shades......................................................84
Instrument Cluster
Gauges...............................................................85
Warning Lamps and Indicators................89
Audible Warnings and Indicators.............92
Information Displays
General Information......................................93
Information Messages.................................101
Climate Control
Automatic Climate Control......................108
Hints on Controlling the InteriorClimate........................................................109
Heated Windows and Mirrors....................111
Cabin Air Filter..................................................111
Remote Start....................................................111
Seats
Sitting in the Correct Position...................113
Head Restraints..............................................113
Manual Seats..................................................115
Power Seats.....................................................117
Rear Seats........................................................119
Heated Seats.................................................120
Rear Seat Armrest........................................120
Universal Garage DoorOpener
Universal Garage Door Opener.................121
Auxiliary Power Points
Auxiliary Power Points................................126
Storage Compartments
Center Console..............................................128
Overhead Console........................................128
Starting and Stopping theEngine
General Information....................................129
Ignition Switch...............................................129
Keyless Starting............................................129
Starting a Gasoline Engine.......................130
Engine Block Heater.....................................132
Automatic Engine Shutdown...................133
Unique Driving Character-istics
Hybrid Vehicle Operation...........................135
Plug-In Hybrid Vehicle Operation...........137
Hybrid Vehicle Frequently AskedQuestions....................................................140
EcoSelect.........................................................142
2
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Table of Contents

CALIFORNIA PROPOSITION 65
WARNINGS
Some constituents of engineexhaust, certain vehicle components,certain fluids contained in vehiclesand certain products of component wearcontain or emit chemicals known to theState of California to cause cancer andbirth defects or other reproductive harm.
Battery posts, terminals and relatedaccessories contain lead and leadcompounds, chemicals known to theState of California to cause cancer andreproductive harm. Batteries also containother chemicals known to the State ofCalifornia to cause cancer. Wash yourhands after handling.
PERCHLORATE
Certain components in your vehicle suchas airbag modules, safety beltpretensioners and remote control batteriesmay contain perchlorate material. Specialhandling may apply for service or vehicleend of life disposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazardouswaste/perchlorate
FORD CREDIT
(U.S. Only)
Ford Credit offers a full range of financingand lease plans to help you acquire yourvehicle. If you have financed or leased yourvehicle through Ford Credit, thank you foryour business.
For your convenience we offer a numberof ways to contact us, as well as to helpmanage your account.
Phone: 1-800-727-7000
For more information regarding Ford Credit,as well as to access Account Manager,please go to www.fordcredit.com.
REPLACEMENT PARTS
RECOMMENDATION
Your vehicle has been built to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft partswhenever your vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts thatconform to the specifications detailed inthis Owner’s Manual. Genuine Ford andMotorcraft parts meet or exceed thesespecifications.
Collision Repairs
We hope that you never experience acollision, but accidents do happen. GenuineFord replacement collision parts meet ourstringent requirements for fit, finish,structural integrity, corrosion protectionand dent resistance. During vehicle
11
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Introduction

development we validate these partsdeliver the intended level of protection asa whole system. A great way to know forsure you are getting this level of protectionis to use genuine Ford replacementcollision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Ford Warranty. Damagecaused to your vehicle as a result of thefailure of non-Ford parts may not becovered by the Ford Warranty. Foradditional information, refer to the termsand conditions of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what iscovered and what is not covered by yourvehicle’s New Vehicle Limited Warranty,refer to the Warranty Manual that isprovided to you along with your Owner’sManual.
Special Instructions
For your added safety, your vehicle is fittedwith sophisticated electronic controls.
WARNINGS
You risk death or serious injury toyourself and others if you do notfollow the instruction highlighted bythe warning symbol. Failure to follow thespecific warnings and instructions couldresult in personal injury.
Front seat mounted rear-facing childor infant seats should NEVER beplaced in front of an activepassenger airbag.
On-board Diagnostics (OBD-II)
Your vehicle’s On-board Diagnostics(OBD-II) system has a data port fordiagnostics, repair and reprogrammingservices with diagnostic scan tools.Installing a non-Ford-approvedaftermarket OBD plug-in device that usesthe port during normal driving, for exampleremote insurance company monitoring,remote vehicle diagnostics, telematics orengine reprogramming, may causeinterference or damage to vehicle systems.We do not recommend or endorse the useof any non-Ford-approved aftermarketOBD plug-in devices. The vehicle Warrantymay not cover damage caused by anynon-Ford-approved aftermarket OBDplug-in device.
MOBILE COMMUNICATIONS
EQUIPMENT
Using mobile communications equipmentis becoming increasingly important in theconduct of business and personal affairs.However, you must not compromise yourown or others’ safety when using suchequipment. Mobile communications canenhance personal safety and security whenappropriately used, particularly inemergency situations. Safety must beparamount when using mobilecommunications equipment to avoidnegating these benefits. Mobilecommunication equipment includes, butis not limited to, cellular phones, pagers,portable email devices, text messagingdevices and portable two-way radios.
12
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Introduction

GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of theFCC Rules and with Industry Canadalicense-exempt RSS standard(s).Operation is subject to the following twoconditions: (1) This device may not causeharmful interference, and (2) This devicemust accept any interference received,including interference that may causeundesired operation.
Note:Changes or modifications notexpressively approved by the partyresponsible for compliance could void theuser's authority to operate the equipment.The term IC before the radio certificationnumber only signifies that Industry Canadatechnical specifications were met.
The typical operating range for yourtransmitter is approximately 33 ft (10 m).Vehicles with the remote start feature willhave a greater range.
One of the following could cause adecrease in operating range:
•Weather conditions.
•Nearby radio towers.
•Structures around the vehicle.
•Other vehicles parked next to yourvehicle.
The radio frequency used by your remotecontrol can also be used by other radiotransmitters, for example amateur radios,medical equipment, wireless headphones,wireless remote controls, cell phones,battery chargers and alarm systems. If thefrequencies are jammed, you will not beable to use your remote control. You canlock and unlock the doors with the key.
Note:Make sure to lock your vehicle beforeleaving it unattended.
Note:If you are in range, the remote controlwill operate if you press any buttonunintentionally.
Intelligent Access (If Equipped)
The system uses a radio frequency signalto communicate with your vehicle andauthorize your vehicle to unlock when oneof the following conditions are met:
•You activate the front exterior doorhandle switch.
•You press the luggage compartmentbutton.
•You press a button on the transmitter.
If excessive radio frequency interferenceis present in the area or if the transmitterbattery is low, you may need tomechanically unlock your door. You canuse the mechanical key blade in yourintelligent access key to open the driverdoor in this situation. See RemoteControl (page 44).
REMOTE CONTROL
Integrated Keyhead Transmitters
(If Equipped)
Use the key blade to start your vehicle andunlock or lock the driver door from outsideyour vehicle. The transmitter portionfunctions as the remote control.
44
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Keys and Remote ControlsE142585

Note:Your vehicle’s keys came with asecurity label that provides importantvehicle key cut information. Keep the labelin a safe place for future reference.
Intelligent Access Key (If Equipped)
Type 1
Type 2
Your intelligent access keys operate thepower locks and the remote start system.The key must be in your vehicle to activatethe push-button start system.
Mechanical Key Blade
The intelligent access key also contains aremovable mechanical key blade that youcan use to unlock the driver door.
Type 1
To release the mechanical key blade:
1.Press and hold the push buttons on theedges of the transmitter to release thecover. Carefully remove the cover.
2. Remove the key blade.
45
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Keys and Remote ControlsE138615 E162192 E138616 E87964
2
1
1

Type 2
Slide the release on the back of thetransmitter to release the key blade, thenpull the blade out.
Note:Your vehicle’s back-up keys camewith a security tag that provides importantvehicle key cut information. Keep the tag ina safe place for future reference.
Replacing the Battery
Note:Refer to local regulations whendisposing of transmitter batteries.
Note:Do not wipe off any grease on thebattery terminals or on the back surface ofthe circuit board.
Note:Replacing the battery does not deletethe transmitter from the vehicle. Thetransmitter should operate normally.
The remote control uses one coin-typethree-volt lithium battery CR2032 orequivalent.
Integrated Keyhead Transmitter
1. Twist a thin coin in the slot of thetransmitter near the key ring to removethe battery cover.
2. Remove the old battery.
3. Insert the new battery. Refer to theinstructions inside the transmitter forthe correct orientation of the battery.Press the battery down to make sureit is fully in the housing.
4. Snap the battery cover back onto thetransmitter.
46
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Keys and Remote ControlsE142431 E138618 E138619 E138620

Intelligent Access Key (Type 1)
1. Press and hold the buttons on theedges to release the cover. Carefullyremove the cover.
2. Remove the key blade.
3. Twist the screwdriver in the positionshown to start separating the twohalves of the remote control.
4. Twist the screwdriver in the positionshown to separate the two halves ofthe remote control.
Note:Do not touch the battery contacts orthe printed circuit board with thescrewdriver.
5. Carefully remove the battery with thescrewdriver.
6. Install a new battery with the + facingdownward.
7.Assemble the two halves of the remotecontrol.
8. Install the key blade.
47
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Keys and Remote ControlsE87964
2
1
1 E105362
3 E119190
4 E125860
5

Intelligent Access Key (Type 2)
1. Remove the backup key from thetransmitter.
2. Twist a thin coin under the tab hiddenbehind the backup key head to removethe battery cover. Do not use thebackup key to remove the cover or youcould damage the intelligent accesskey.
3. Remove the old battery.
4. Insert a new battery with the + facingdownward. Press the battery down tomake sure it is fully in the housing.
5. Snap the battery cover back onto thetransmitter and install the backup key.
Car Finder
Press the lock button on the key twicewithin three seconds. The horn sounds andthe turn signals flash. We recommend youuse this method to locate your vehicle,rather than using the panic alarm.
Note:If locking was not successful or if anydoor or the liftgate is open, or if the hood isopen on vehicles with a perimeter alarm orremote start, the horn does sound twice andthe lamp does not flash.
Sounding a Panic Alarm (If Equipped)
Note:The panic alarm only operates whenthe ignition is off.
Press the button to activate thealarm. Press the button again orswitch the ignition on todeactivate it.
Remote Start (If Equipped)
WARNING
To avoid exhaust fumes, do not useremote start if your vehicle is parkedindoors or areas that are not wellventilated.
Note:Do not use remote start if your vehicleis low on fuel.
The remote start button is on thetransmitter.
This feature allows you to start yourvehicle from outside the vehicle. Thetransmitter has an extended operatingrange.
Vehicles with automatic climate controlcan be configured to operate when thevehicle is remote started. See AutomaticClimate Control (page 108).
48
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Keys and Remote ControlsE142432 E138622 E138624 E138625

Many states and provinces haverestrictions for the use of remote start.Check your local and state or provinciallaws for specific requirements regardingremote start systems.
The remote start system does not work ifany of the following occur:
•The ignition is on.
•The alarm system triggers.
•You disable the feature.
•The hood is open.
•The transmission is not in P.
•The vehicle battery voltage is too low.
•The powertrain fault indicator was onthe last time your vehicle was driven.
Remote Starting the Vehicle
Note:You must press each button withinthree seconds of each other. If you do notfollow this sequence, your vehicle does notremote start, the exterior lamps do not flashtwice, and the horn does not sound.
The label on your transmitter details thestarting procedure.
To remote start your vehicle:
1. Press the lock button to lock all thedoors.
2. Press the remote start button twice.The exterior lamps flash twice.
The horn sounds if the system fails to start,unless quiet start is on. Quiet start runs theblower fan at a slower speed to reducenoise. You can switch it on or off in theinformation display. See GeneralInformation (page 93).
Note:If you remote start your vehicle withan integrated keyhead transmitter, you mustswitch the ignition on before driving yourvehicle. If you remote start your vehicle withan intelligent access transmitter, you mustpress the START/STOP button on theinstrument panel once while applying thebrake pedal before driving your vehicle.
The power windows do not work duringremote start and the radio does not turnon automatically.
The parking lamps remain on and thevehicle runs for 5, 10, or 15 minutes,depending on the setting.
Extending the Vehicle Run Time
Repeat Steps 1 and 2 with the vehicle stillrunning to extend the run time for anotherremote start duration. If the duration is setto last 10 minutes, the duration extends byanother 10 minutes. For example, if thevehicle had been running from the firstremote start for five minutes, the vehiclecontinues to run now for a total of 20minutes. You can extend the remote startup to a maximum of 30 minutes.
Wait at least five seconds before remotestarting after a vehicle shutdown.
Turning the Vehicle Off After RemoteStarting
Press the button once. Theparking lamps turns off.
You may have to be closer to thevehicle than when starting due to groundreflection and the added noise of therunning vehicle.
49
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Keys and Remote ControlsE138626 E138625