FORD C MAX ENERGI 2017 Owners Manual

4. Pull the manual fuel filler door releaselever.
5. Switch the ignition off and refuel yourvehicle within 20 minutes. If more than20 minutes is required, fully close thefuel filler door and repeat theprocedure.
FUEL CONSUMPTION
The advertised capacity is the maximumamount of fuel that you can add to the fueltank after running out of fuel. Included inthe advertised capacity is an emptyreserve. The empty reserve is anunspecified amount of fuel that remainsin the fuel tank when the fuel gaugeindicates empty.
Note:The amount of fuel in the emptyreserve varies and should not be relied uponto increase driving range.
Filling the Fuel Tank
For consistent results when refueling:
•Turn the ignition off before fueling; aninaccurate reading results if the engineis left running.
•Use the same fill rate(low-medium-high) each time the tankis filled.
•Allow no more than one automaticshut-off when refueling.
Results are most accurate when the fillingmethod is consistent.
Calculating Fuel Economy
Do not measure fuel economy during thefirst 1,000 mi (1,600 km) of driving (this isyour engine’s break-in period). A moreaccurate measurement is obtained after2,000 mi (3,200 km) to 3,000 mi(4,800 km). Also, fuel expense, frequencyof fill ups or fuel gauge readings are notaccurate ways to measure fuel economy.
1.Fill the fuel tank completely and recordthe initial odometer reading.
2. Each time you fill the fuel tank, recordthe amount of fuel added.
3. After at least three fill ups, fill the fueltank and record the current odometerreading.
4. Subtract your initial odometer readingfrom the current odometer reading.
To calculate L/100 km (liters per 100kilometers) fuel consumption, multiply theliters used by 100, then divide by kilometerstraveled. To calculate MPG (miles pergallon) fuel consumption, divide milestraveled by gallons used.
Keep a record for at least one month andrecord the type of driving (city or highway).This provides an accurate estimate of yourvehicle's fuel economy under currentdriving conditions. Keeping records duringsummer and winter will show howtemperature impacts fuel economy.
Conditions
•Heavily loading your vehicle reducesfuel economy.
•Carrying unnecessary weight in yourvehicle may reduce fuel economy.
•Adding certain accessories to yourvehicle such as bug deflectors, rollbarsor light bars, running boards and skiracks may reduce fuel economy.
•Using fuel blended with alcohol maylower fuel economy.
•Fuel economy may decrease with lowertemperatures.
•Fuel economy may decrease whendriving short distances.
•You will get better fuel economy whendriving on flat terrain than when drivingon hilly terrain.
148
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Fuel and Refueling

EMISSION CONTROL SYSTEM
WARNINGS
Do not park, idle, or drive your vehiclein dry grass or other dry ground cover.The emission system heats up theengine compartment and exhaust system,which can start a fire.
Exhaust leaks may result in entry ofharmful and potentially lethal fumesinto the passenger compartment. Ifyou smell exhaust fumes inside yourvehicle, have your dealer inspect yourvehicle immediately. Do not drive if yousmell exhaust fumes.
Your vehicle is equipped with variousemission control components and acatalytic converter that will enable yourvehicle to comply with applicable exhaustemission standards.
To make sure that the catalytic converterand other emission control componentscontinue to work properly:
•Use only the specified fuel listed.
•Avoid running out of fuel.
•Do not turn off the ignition while yourvehicle is moving, especially at highspeeds.
•Have the items listed in scheduledmaintenance information performedaccording to the specified schedule.
The scheduled maintenance items listedin scheduled maintenance information areessential to the life and performance ofyour vehicle and to its emissions system.
If you use anything other than Ford,Motorcraft or Ford-authorized parts formaintenance replacements or for serviceof components affecting emission control,such non-Ford parts should be equivalentto genuine Ford Motor Company parts inperformance and durability.
Illumination of the service engine soonindicator, charging system warning light orthe temperature warning light, fluid leaks,strange odors, smoke or loss of enginepower could indicate that the emissioncontrol system is not working properly.
An improperly operating or damagedexhaust system may allow exhaust toenter the vehicle. Have a damaged orimproperly operating exhaust systeminspected and repaired immediately.
Do not make any unauthorized changes toyour vehicle or engine. By law, vehicleowners and anyone who manufactures,repairs, services, sells, leases, tradesvehicles, or supervises a fleet of vehiclesare not permitted to intentionally removean emission control device or prevent itfrom working. Information about yourvehicle’s emission system is on the VehicleEmission Control Information Decallocated on or near the engine. This decalalso lists engine displacement.
Please consult your warranty informationfor complete details.
On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as theon-board diagnostics system (OBD-II) thatmonitors the engine’s emission controlsystem. The system protects theenvironment by making sure that yourvehicle continues to meet governmentemission standards. The OBD-II systemalso assists a service technician in properlyservicing your vehicle.
When the service engine soonindicator illuminates, the OBD-IIsystem has detected amalfunction. Temporary malfunctions maycause the service engine soon indicator toilluminate. Examples are:
1. Your vehicle has run out of fuel—theengine may misfire or run poorly.
149
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Fuel and Refueling

2. Poor fuel quality or water in thefuel—the engine may misfire or runpoorly.
3. The fuel fill inlet may not have closedproperly. See Refueling (page 145).
4. Driving through deep water—theelectrical system may be wet.
You can correct these temporarymalfunctions by filling the fuel tank withgood quality fuel, properly closing the fuelfill inlet or letting the electrical system dryout. After three driving cycles without theseor any other temporary malfunctionspresent, the service engine soon indicatorshould stay off the next time you start theengine. A driving cycle consists of a coldengine startup followed by mixed city andhighway driving. No additional vehicleservice is required.
If the service engine soon indicator remainson, have your vehicle serviced at the firstavailable opportunity. Although somemalfunctions detected by the OBD-II maynot have symptoms that are apparent,continued driving with the service enginesoon indicator on can result in increasedemissions, lower fuel economy, reducedengine and transmission smoothness andlead to more costly repairs.
Readiness for Inspection andMaintenance (I/M) Testing
Some state and provincial and localgovernments may haveInspection/Maintenance (I/M) programsto inspect the emission control equipmenton your vehicle. Failure to pass thisinspection could prevent you from gettinga vehicle registration.
If the service engine soonindicator is on or the bulb doesnot work, your vehicle may needservice. See On-Board Diagnostics.
Your vehicle may not pass the I/M test ifthe service engine soon indicator is on ornot working properly (bulb is burned out),or if the OBD-II system has determinedthat some of the emission control systemshave not been properly checked. In thiscase, the vehicle is not ready for I/Mtesting.
If the vehicle’s engine or transmission hasjust been serviced, or the battery hasrecently run down or been replaced, theOBD-II system may indicate that thevehicle is not ready for I/M testing. Todetermine if the vehicle is ready for I/Mtesting, turn the ignition key to the onposition for 15 seconds without crankingthe engine. If the service engine soonindicator blinks eight times, it means thatthe vehicle is not ready for I/M testing; ifthe service engine soon indicator stays onsolid, it means that your vehicle is readyfor I/M testing.
The OBD-II system checks the emissioncontrol system during normal driving. Acomplete check may take several days.
If the vehicle is not ready for I/M testing,you can perform the following driving cycleconsisting of mixed city and highwaydriving:
1. 15 minutes of steady driving on anexpressway or highway followed by 20minutes of stop-and-go driving with atleast four 30-second idle periods.
2. Allow your vehicle to sit for at leasteight hours with the ignition off. Then,start the vehicle and complete theabove driving cycle. The vehicle mustwarm up to its normal operatingtemperature. Once started, do not turnoff the vehicle until the above drivingcycle is complete.
If the vehicle is still not ready for I/Mtesting, you need to repeat the abovedriving cycle.
150
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Fuel and Refueling

GENERAL INFORMATION
WARNING
Have the battery pack serviced onlyby an authorized electric vehicletechnician. Improper handling canresult in personal injury or death.
Note:The high-voltage battery does notrequire regular service maintenance.
Your vehicle consists of varioushigh-voltage components and wiring. Allof the high-voltage power flows throughspecific wiring assemblies labeled as suchor covered with a solid orange convolute,orange striped tape or both. Do not comein contact with these components.
The high-voltage battery system is ahigh-voltage, lithium-ion battery system.The pack is located in the rear cargo area.The high-voltage battery system uses anair cooled system to regulate thehigh-voltage battery temperature and helpmaximize high-voltage battery life.
Note:The high-voltage battery is equippedwith air vents in the package tray that helpto regulate its temperature. It is importantto keep these openings free of obstructions.Do not block the flow of cabin air to thisarea.
HIGH-VOLTAGE SERVICEDISCONNECT
The high-voltage service disconnect turnsoff power from the high-voltage battery.
Note:There is a disconnect circuit in yourvehicle. Disconnecting the circuit willautomatically disable the high-voltagebattery.
To disable the battery and stop allhigh-voltage electric activity in the vehicleyou can access high-voltage disconnectcircuit. To do this, you must unplug thecircuit from the circuit port connected tothe battery.
151
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
High Voltage BatteryE163462

Note:The service disconnect has an outerlever to aid in the proper seating of theservice disconnect lever. Remove this todisconnect the high-voltage servicedisconnect.
The high-voltage service disconnect islocated behind the rear fold down seats.
Service disconnect location for non-Energivehicles.
Service disconnect location for Energivehicles.
Disabling the High-Voltage Battery
1. Fold down the rear seats and removethe cover panel.
2. Locate the access door and removethe plastic cover.
3. Pull the outer cover off to expose theservice disconnect lever.
4. Slide the handle on the servicedisconnect outboard to the right. ForEnergi vehicles, slide the handleoutboard and to the left.
152
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
High Voltage BatteryE163537 E163538 E171514 E147234 E146133

5.Pull the handle toward you and removethe service disconnect from the vehicleto disable the high-voltage battery.
Reactivating the High-Voltage Battery
Note:If you have manually disconnectedyour high-voltage shut off circuit, you willneed to reconnect the circuit before you canreactivate it. The system will detect if theelectrical system is safe and turn onautomatically.
CHARGING THE HIGH
VOLTAGE BATTERY
WARNINGS
Do not use the 120 volt conveniencecord with an extension cord,two-prong adapter, surge protector,timer or other adapter.
In Canada, do not use the 120 voltconvenience cord in commercialgarages.
This equipment has arcing orsparking parts. Do not expose toflammable vapors. Position thisequipment at least 18 in (450 mm) abovethe floor.
The AC wall plug must fit firmly intothe AC outlet. If the connection feelsloose, worn or the AC outlet isdamaged, please have a qualifiedelectrician replace the AC outlet. Using aconvenience cord with a worn outlet maycause burns, property damage andincrease the risk of electric shock.
Charging Equipment
Your vehicle is equipped with a standard120 volt convenience cord located in thefloor compartment behind the driver seat.
Note:The 120 volt convenience cord allowsyou to charge the high voltage battery usinga standard 120 volt household outlet. Ittakes approximately seven hours tocompletely charge an empty battery usingthe standard 120 volt convenience cord.
We recommend upgrading to the optional240 volt charging station for faster moreefficient charging. It takes approximately2.5 hours to completely charge an emptybattery using a 240 volt charging station.
Your electrical source must meet certainrequirements for the high voltage batteriesto charge:
•The AC outlet must be a three-prong110-120 volt AC outlet that is properlygrounded, 15–20 amps (or greater),and in good condition.
•You must use a dedicated line, whichmeans you cannot have otherappliances connected to the samecircuit.
153
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
High Voltage BatteryE78097

Note:If you do not have a dedicated circuit,contact a licensed professional electricianfor proper installation.
Make sure that the 120 volt conveniencecord is completely unwound beforecharging. Always plug the cord into the ACoutlet before connecting the chargingcoupler into the charge port on yourvehicle.
120 Volt Convenience Cord
Power.A.
Check outlet.B.
Fault.C.
Vehicle.D.
Note:When the convenience cord is plugged into an outlet, use the following table todetermine your vehicle charge status. If the POWER indicator light is off after plugging inthe convenience cord, use a different outlet.
154
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
High Voltage BatteryE197446
A
B
C
D

StatusConvenience Cord LED Indicators
VehicleFaultCheckOutlet
The convenience cord is not connected to yourvehicle.OffOffOff
The convenience cord is connected, but yourvehicle is not charging.OnOffOff
Your vehicle is charging.BlinkOffOff
Ground Fault Circuit Interrupter (GFCI) FaultDetected.OffBlinkOff
The convenience cord is retrying to charge.
Ground Fault Circuit Interrupter (GFCI) FaultDetected.OffOnOff
The convenience cord has exhausted its retryattempts. Your vehicle is not charging, or there isan internal fault in the charging equipment.
The convenience cord detected a high temper-ature at the AC plug and is waiting for the AC plug
to return to a normal operating temperature.*
OffOffBlink
The convenience cord detected a high temper-ature at the AC plug. The AC plug has returned toa normal operating temperature. Your vehicle is
ready to charge at a reduced current.*
OnOffBlink
The convenience cord detected a high temper-ature at the AC plug. The AC plug has returned toa normal operating temperature. Your vehicle is
charging at a reduced current.*
BlinkOffBlink
The convenience cord detected a high temper-ature at the AC plug. Your vehicle is not charging.The convenience cord has exhausted its retry
attempts.*
OffOnBlink
*Have the outlet checked by a qualified electrician and make sure the AC plug fits firmlyinto the outlet. Contact an authorized EV certified dealer if problem persists.
155
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
High Voltage Battery

Charge Port
The charge port is located between thefront left-hand side door and the frontleft-hand side wheel well. Press theindentation on the charge port door toopen and close it.
Note:Do not force the charge port dooropen or closed. Forcing the door open orclosed damages the charge port.
You can modify the light ring illuminationsettings. The light ring located around thecharge port indicates the charge status ofthe high voltage battery in your vehicle.Divided into four quadrants, the chargeport light ring displays the state of chargein 25 percent increments.
You can press the unlock button on yourkey fob to view the charge status of yourvehicle. Based on which quadrants light,you can determine the current state ofcharge. If the charge is below 25 percent,the light ring does not light. Do not forgetto press the lock button on your key fob tore-lock your vehicle.
The light ring also displays the currentstate of charge when opening the doors.
The cord acknowledgment featureactivates when you initiate a charge cycle.The four light quadrants each individuallyflash in a clockwise motion, starting withthe top right-hand side light and endingwith the top left-hand side, two timesconfirming that the system detects thecharging coupler.
Charging
Note:Your vehicle must be in park (P) tocharge.
To charge your high voltage battery:
1.Put your vehicle in park (P) and switchoff your vehicle.
2. Press the indentation on the chargeport door to open it.
3. Plug the charging coupler into thecharge port on your vehicle. Make surethe button clicks confirming you havecompletely engaged the coupler.
4. Verify that the cord acknowledgmentfeature activates. The cordacknowledgment feature activateswhen you initiate a charge cycle.
5. If using a 240 volt charging station,follow the instructions on the chargestation to begin the charging process.
156
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
High Voltage BatteryE144779 E144780

The light ring located around the chargeport indicates the charge status of the highvoltage battery in your vehicle:
•When the top right-hand side quadrantis pulsing, the charge is between 0-25percent.
•When the top right-hand side quadrantis on and the bottom right-handquadrant is pulsing, the charge isbetween 25-50 percent.
•When both right-hand side quadrantsare on and the bottom left-hand sidequadrant is pulsing, the charge isbetween 50-75 percent.
•When three quadrants are on and thetop left-hand side quadrant is pulsing,the charge is between 75-100 percent.
•When all the lights on the light ring areon, the charge is complete.
Note:The light ring will turn off one minuteafter reaching a full charge.
Locking the Charging Coupler
Note:To lock the charging coupler, youneed a padlock or a combination lock witha shackle diameter of 0.2 in (5 mm) or less.Also, the straight portion of the shacklemust be 1.0 in (25.4 mm) or longer.
1. Insert the lock through the hole in thecharging coupler button.
2. Lock the padlock or combination lock.
Waiting to Charge
When you select Value Charge, chargingmay not begin upon plugging in. Thevehicle may delay charging to takeadvantage of off-peak electricity rates. Thevehicle will optimize the charge scheduleto be complete by the next GO Time.
When waiting to charge (not activelycharging), the light ring will indicate thepresent state of charge of the high voltagebattery as follows:
•When the top right quadrant light is off,the charge is between 0–25 percent.
•When the top right quadrant light is onand the bottom right quadrant is off,the charge is between 25–50 percent.
•When both right side quadrant lightsare on and the bottom left quadrant isoff, the charge is between 50–75percent.
•When three quadrant lights are on andthe top left quadrant is off, the chargeis between 75–100 percent.
•When all lights on the entire ring areon, the charge is 100 percent.
Note:When the vehicle is waiting to charge,the light ring will turn off one minute afterdisplaying the present state of charge. Whenthe vehicle automatically begins charging,the light ring will turn on and display howfar along the charge is per the section above.
Note:If the system detects a vehiclecharging system fault at any point in acharge cycle, the entire light ring will flashcontinuously for one minute and then turnoff. If this happens, unplug the chargingcoupler and then plug it back into the chargeport receptacle. If the problem persists,contact an authorized dealer.
You can modify the light ring lightingconditions by using the touchscreensystem.
157
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
High Voltage BatteryE172036