CD player FORD C MAX ENERGI 2017 User Guide
[x] Cancel search | Manufacturer: FORD, Model Year: 2017, Model line: C MAX ENERGI, Model: FORD C MAX ENERGI 2017Pages: 497, PDF Size: 7.64 MB
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If there are media files, you have the following options:
Description and ActionDisplay
Play all indexed media files from your device one at a time
in numerical order.*Play all
Press the OK button to select. The first track title appearsin the display.
Access your playlists (from formats like ASX, M3U, WPL,
or MTP).*Playlists
1. Press the OK button to select.2. Scroll to select the desired playlist, and then press theOK button.
Search for and play a specific indexed track.*Songs
1. Press the OK button to select.2. Scroll to select the desired track, and then press the OKbutton.
Sort all indexed media files by artist. The system then lists
and plays all artists and tracks alphabetically.*Artists
1. Press the OK button to select.2. Scroll to select the desired artist, and then press the OKbutton.
Sort all indexed media files by album.*Albums
1. Press the OK button to select.2. Scroll to select the desired album, and then press theOK button.
Sort all indexed media files by genre (category) type.*Genres
1. Press the OK button to select.2. Scroll to select the desired genre, and then press theOK button.
Browse all supported media files on your media playerconnected to the USB port. You can only view media filesthat are compatible with SYNC. (Other files are notvisible.)
Browse USB
1. Press the OK button to select.
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Voice Commands for AudioSources
Your voice system allows you to changeaudio sources with a simple voicecommand.
Press the voice button and whenprompted say:
Voice Command
(music | audio | entertainment) [system]
Below are a few examples of voicecommands you can use.
[tune [to]] AM
[tune [to]] AM1
[tune [to]] AM (autostore | AST |autoset)
[tune [to]] AM 2
Bluetooth (audio | stereo)
(disc | CD [player]) play
[tune [to]] FM
[tune [to]] FM1
[tune [to]] FM (autostore | AST |autoset)
[tune [to]] FM 2
Radio
*tune [to] SAT
*Sirius
(USB [stick] | iPod | MP3 [player])
Voice Command
((who's | who is) this | who plays this |(what's | what is) playing [now] | (what| which) (song | track | artist) is this |(who's | who is) playing | (what's | whatis) this)
help
* If equipped.
Radio Voice Commands
If you are listening to the radio,press the voice button, and thensay any of the commands in thefollowing table.
If you are not listening to the radio,press the voice button and, after thetone, say:
Voice Command
Radio
You can then say any of the followingcommands.
[tune [to]] AM
[tune [to]] AM1
[tune [to]] AM (autostore | AST |autoset)
[tune [to]] AM 2
[tune [to]] (AM ___ | ___ [AM])
[tune [to]] AM preset ___
[tune [to]] AM1 preset ___
[tune [to]] FM
[tune [to]] FM1
[tune [to]] FM (autostore | AST |autoset) preset ___
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![FORD C MAX ENERGI 2017 User Guide Voice Command
[tune [to]] FM 2
[tune [to]] (FM ___ | ___ [FM])
[tune [to]] FM preset ___
*FM ___ HD ___
[tune [to]] FM 2 preset ___
*HD ___
[tune [to]] preset ___
Tune
help
* If equipped.
Sirius Satel FORD C MAX ENERGI 2017 User Guide Voice Command
[tune [to]] FM 2
[tune [to]] (FM ___ | ___ [FM])
[tune [to]] FM preset ___
*FM ___ HD ___
[tune [to]] FM 2 preset ___
*HD ___
[tune [to]] preset ___
Tune
help
* If equipped.
Sirius Satel](/img/11/58728/w960_58728-337.png)
Voice Command
[tune [to]] FM 2
[tune [to]] (FM ___ | ___ [FM])
[tune [to]] FM preset ___
*FM ___ HD ___
[tune [to]] FM 2 preset ___
*HD ___
[tune [to]] preset ___
Tune
help
* If equipped.
Sirius Satellite Radio Voice Commands(If equipped)
To listen to Sirius satellite radio,press the voice button and, afterthe tone, say:
Voice Commands
Sirius
When you are listening to Siriussatellite radio, you can press the voicebutton, and say any of the commandsin the following table.
Voice Commands
tune [to] SAT
[tune [to]] SAT 1
[tune [to]] SAT 2
[tune [to]] SAT 3
[tune [to]] preset ___
[tune [to]] SAT 1 preset ___
Voice Commands
[tune [to]] SAT 2 preset ___
[tune [to]] SAT 3 preset ___
tune [to] [Sirius]
Help
You can say thechannel number (0-233) to listen to thatSirius station.
[tune [to]] Sirius[channel] ___
CD Voice Commands
If you are listening to a CD, pressthe voice button, and then sayany of the commands in thefollowing table.
If you are not listening to a CD, pressthe voice button and, after the tone,say:
Voice Command
(disc | CD [player]) play
You can then say any of the followingcommands.
pause
play
[play] next track
[play] previous track
[play | change to] track [number] ___
repeat (track | song) [on]
repeat folder [on]
repeat off
(shuffle | random | mix) [on | (tracks |songs) [on]]
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![FORD C MAX ENERGI 2017 User Guide Voice Command
(shuffle | random | mix) (CD [player] |disc) [on]
(shuffle | random | mix) folder [on]
shuffle off
SYNC™ TROUBLESHOOTING
Your SYNC system is easy to use. However,should questions arise FORD C MAX ENERGI 2017 User Guide Voice Command
(shuffle | random | mix) (CD [player] |disc) [on]
(shuffle | random | mix) folder [on]
shuffle off
SYNC™ TROUBLESHOOTING
Your SYNC system is easy to use. However,should questions arise](/img/11/58728/w960_58728-338.png)
Voice Command
(shuffle | random | mix) (CD [player] |disc) [on]
(shuffle | random | mix) folder [on]
shuffle off
SYNC™ TROUBLESHOOTING
Your SYNC system is easy to use. However,should questions arise, see the tablesbelow.
Use the website at any time to check yourphone's compatibility, register youraccount and set preferences as well asaccess a customer representative via anonline chat (during certain hours). Visitwww.SYNCMyRide.com,www.SYNCMyRide.ca orwww.syncmaroute.ca for moreinformation.
Phone issues
Possible solution(s)Possible cause(s)Issue
Review your phone's manualabout audio adjustments.The audio control settingson your phone may beaffecting SYNC perform-ance.
There is excessive back-ground noise during a phonecall.
Try turning off the device,resetting the device,removing the device'sbattery, then trying again.
This may be a possiblephone malfunction.
During a call, I can hear theother person but theycannot hear me.
Go to the website to reviewyour phone's compatibility.
This is a phone-dependentfeature.
SYNC is not able to down-load my phonebook.
Try turning off the device,resetting the device orremoving the device'sbattery, then trying again.
Try pushing your phonebookcontacts to SYNC by usingthe Add Contacts feature.This may be a possiblephone malfunction.Use the SYNCmyphonefeature available on thewebsite.
Try pushing your phonebookcontacts to SYNC by usingthe Add Contacts feature.This may be a limitation onyour phone's capability.
The system says PhonebookDownloaded but thephonebook in SYNC isempty or missing contacts.
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If you would like to switch this featureon later, select:
Menu Item
Settings
General
From this menu, you canenable automatic updates.If you have not done soalready, the systemprompts you to set up aWi-Fi connection when youenable this feature.
AutomaticSystemUpdates
When Wi-Fi and automatic updates areenabled, your system checks for softwareupdates periodically. If a new version isavailable, it downloads at that time.Software downloads can take place for upto 30 minutes after you have switched yourvehicle off. The updates do not interruptthe normal use of your SYNC 3 system. Ifa download does not complete for anyreason, the download continues where itleft off at the next Wi-Fi connectedopportunity. Upon activation of an update,a banner displays on the touchscreenindicating the system update. Select theicon to see more detail. This icon displaysfor two ignition cycles.
To switch this feature off:
Menu Item
Settings
General
In this menu selection, youcan change the selectionfor automatic updates toOFF.
AutomaticSystemUpdates
Support
The SYNC support team is available tohelp you with any questions you are notable to answer on your own.
Monday-Saturday, 8:30am-8:00pm EST.
United States: 1-800-392-3673.
Canada: 1-800-565-3673.
Times are subject to change due toholidays.
Privacy Information
When you connect a cellular phone toSYNC 3, the system creates a profile withinyour vehicle that links to that cellularphone. This profile helps in offering youmore cellular features and operating moreefficiently. Among other things, this profilemay contain data about your cellularphone book, text messages (read andunread), and call history, including historyof calls when your cell phone was notconnected to the system. In addition, if youconnect a media device, the systemcreates and retains an index of supportedmedia content. The system also records ashort diagnostic log of approximately 10minutes of all recent system activity. Thelog profile and other system data may beused to improve the system and helpdiagnose any problems that may occur.
The cellular profile, media device index,and diagnostic log remain in your vehicleunless you delete them and are generallyaccessible only in your vehicle when thecellular phone or media player isconnected.
If you no longer plan to use the system oryour vehicle, we recommend you performa Master Reset to erase all storedinformation. You can find more informationabout the Master Reset in GeneralSettings. See Settings (page 412). Systemdata cannot be accessed without specialequipment and access to your vehicle's
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SIRIUS satellite radio is asubscription-based satellite radio servicethat broadcasts a variety of music, sports,news, weather, traffic and entertainmentprogramming. Your factory-installedSIRIUS satellite radio system includeshardware and a limited subscription termthat begins on the date of sale or lease ofyour vehicle. See an authorized dealer foravailability.
For more information on extendedsubscription terms (a service fee isrequired), the online media player and alist of SIRIUS satellite radio channels, andother features, please visitwww.siriusxm.com in the United States,www.siriusxm.ca in Canada, or call SIRIUSat 1-888-539-7474.
Note:SIRIUS reserves the unrestricted rightto change, rearrange, add or deleteprogramming. This includes canceling,moving or adding particular channels, andits prices, at any time, with or without noticeto you. Ford Motor Company shall not beresponsible for any such programmingchanges.
Note:This receiver includes the eCosreal-time operating system. eCos ispublished under the eCos License.
The following buttons are available for Sirius:
Action and descriptionMenu item
Touch this button to see a list of available stations.Browse
A pop-up appears, allowing you to type in the call numbers ofa station.Direct Tune
Once you enter the stations call numbers, you can select:
The system tunes to the station you select.Enter
You exit the pop-up and the current stationcontinues to play.Cancel
You can press the backspace button to delete the previousnumber.
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FunctionButton
Composers
This button allows you to choose a specificletter to view within the category you arebrowsing.
A-Z Jump
If available, this allows you to browse thefolders and files on your USB device.Explore Device
USB Ports
The USB ports are in the center console orbehind a small access door in theinstrument panel.
This feature allows you to plug in USBmedia devices, memory sticks, flash drivesor thumb drives, and charge devices if theysupport this feature.
Select this option to play audio from yourUSB device.
Apps
The system supports the use of certainaudio apps such as Pandora or iHeartRadiothrough a USB or bluetooth-enableddevice.
Each app gives you different on-screenoptions depending on the app's content.See Apps (page 409).
Supported Media Players, Formatsand Metadata Information
The system is capable of hosting nearlyany digital media player, including iPod,iPhone, and most USB drives.
Supported audio formats include MP3,WMA, WAV, AAC, and FLAC.
Supported audio file extensions includeMP3, WMA, WAV, M4A, M4B, AAC, andFLAC.
Supported USB file systems include: FAT,exFAT, and NTFS.
SYNC 3 is also able to organize the mediafrom your USB device by metadata tags.Metadata tags, which are descriptivesoftware identifiers embedded in themedia files, provide information about thefile.
If your indexed media files contain noinformation embedded in these metadatatags, SYNC 3 may classify the emptymetadata tags as unknown.
SYNC 3 is capable of indexing up to50,000 songs per USB device, for up to 10devices.
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Sound Settings
Adjusts the amount the audio system volume increases with speed,or turns the feature off.SpeedCompensatedVol.
Optimizes the sound based on the location of the listeners.Occupancy Mode
StereoSound Settings
Surround
Your vehicle might not have all of these features.
Media Player
This button is available when a mediadevice such as a Bluetooth Stereo or USBdevice is the active audio source. Pressingthe button allows you to access thefollowing options for active devices only.
Action and DescriptionMenu Item
For some Apple devices, SYNC 3 can adjust the playback speed ofpodcasts. When a podcast is playing, you can choose:Podcast Speed
FasterNormalSlower
For some Apple devices, SYNC 3 can adjust the playback speed ofaudiobooks. When an audiobook is playing, you can choose:Audiobook Speed
FasterNormalSlower
Cover art displays from your device’s musicfiles. If no cover art for the files exists on thedevice, then the Gracenote Database providescover art.
Media PlayerCover Art Priority
The Gracenote Database supplied cover art isused for your music files. This overrides anycover art from your device.
Gracenote®
Switches on and off Gracenote® to provide metadata informationsuch as genre, artist, album.Gracenote®Management
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USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Disconnect the device from SYNC 3. Tryswitching your device off, resetting it orremoving the battery, then reconnect it toSYNC 3.
Possible device malfunc-tion.I am havingtroubleconnecting mydevice.
Make sure you are using the manufacturer'scable.
Make sure to correctly insert the USB cableinto the device and your vehicle's USB port.
Make sure that the device does not havean auto-install program or active securitysettings.
Make sure your device is unlocked beforeconnecting it to SYNC 3.The device has a lockscreen enabled.
Make sure you are not leaving the device inyour vehicle during very hot or coldtemperatures.This is a device limitation.
SYNC 3 doesnot recognizemy device whenI start myvehicle.
Make sure you connect the device to SYNC3 and that you have started the mediaplayer on your device.
This is a device-dependent feature.Bluetooth audiodoes notstream.The device is notconnected.
Make sure that all song details are popu-lated.
Your music files may notcontain the correct artist,song title, album or genreinformation.
SYNC 3 doesnot recognizemusic that is onmy device.
Try replacing the corrupt file with a newversion.The file may becorrupted.
Some devices require you to change theUSB settings from mass storage to mediatransfer protocol class.
The song may havecopyright protection thatdoes not allow it to play.
Convert the file to a supported format. SeeEntertainment (page 365).The file format is notsupported by SYNC 3.
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Voice command issues
Possible solutionPossible causeIssue
SYNC 3 applies the phonetic pronunciationrules of the selected language to the namesstored on your media player or USB flashdrive. It is able to make some exceptionsfor very popular artist names (for example,U2) such that you can always use theEnglish pronunciation for these artists.
You may be saying theforeign names using thecurrently selectedlanguage for SYNC 3.
The SYNC 3voice controlsystem is havingtrouble recog-nizing foreigntracks, artists,albums, genresand playlistnames from mymedia player orUSB flash drive.
SYNC 3 uses a synthetically generatedvoice rather than pre-recorded humanvoice.
SYNC 3 uses text-to-speech voice prompttechnology.
The systemgenerates voiceprompts andthe pronunci-ation of somewords may notbe accurate formy language.
SYNC 3 offers several new voice controlfeatures for a wide range of languages.Dialing a contact name directly from thephonebook without pre-recording (forexample,“call John Smith”) or selecting atrack, artist, album, genre or playlist directlyfrom your media player (for example, "playartist Madonna").
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