service indicator FORD C MAX ENERGI 2017 User Guide

REMOVING A HEADLAMP
1.Switch all of the lamps and the ignitionoff.
2. Remove the screws that secure thelamp assembly.
3. Pull the headlamp toward the front ofyour vehicle to disengage it from itslocating points and then lift theheadlamp up.
4. Disconnect the electrical connector.
CHANGING A BULB
Replacing Headlamp Bulbs
WARNING
Handle a halogen headlamp bulbcarefully and keep out of children’sreach. Grasp the bulb by only itsplastic base and do not touch the glass.The oil from your hand could cause thebulb to break the next time the headlampsare operated.
Note:If the bulb is accidentally touched, itshould be cleaned with rubbing alcoholbefore being used.
Locating the headlamp bulbs:
Direction indicator lamp.A
Low beam headlamp.B
High beam headlamp.C
Replacing the High Beam HeadlampBulb:
1. Remove the headlamp assembly.
2. Remove service cap.
3. Disconnect the electrical connector.
4. Remove bulb from the headlampassembly by turning itcounterclockwise, then pull it straightout.
Replacing the Low Beam HeadlampBulb:
238
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Maintenance2
2
E142468 E162549 E162550

1. Remove the headlamp assembly.
2. Remove service cap.
3. Disconnect the electrical connector.
4. Remove bulb from the headlampassembly by turning itcounterclockwise, then pull it straightout.
Install the new bulbs in reverse order.
Replacing Side Marker Bulbs:
1. Remove the headlamp assembly.
2. Remove service cap.
3. Remove the bulb holder.
4. Remove bulb from the headlampassembly.
Install the new bulb in reverse order.
Replacing Fog, Park and DirectionIndicator Bulbs
Note:You cannot separate the fog lampbulb from the bulb holder.
1. Remove the fog lamp cover.
2. Remove the 2 screws.
3. Remove the lamp.
239
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
MaintenanceE162551 E162552 E162553

Please note that the TPMS is not asubstitute for proper tire maintenance, andit is the driver’s responsibility to maintaincorrect tire pressure, even if under-inflationhas not reached the level to triggerillumination of the TPMS low tire pressuretelltale.
Your vehicle has also been equipped witha TPMS malfunction indicator to indicatewhen the system is not operating properly.The TPMS malfunction indicator iscombined with the low tire pressuretelltale. When the system detects amalfunction, the telltale will flash forapproximately one minute and then remaincontinuously illuminated. This sequencewill continue upon subsequent vehiclestart-ups as long as the malfunction exists.
When the malfunction indicator isilluminated, the system may not be ableto detect or signal low tire pressure asintended. TPMS malfunctions may occurfor a variety of reasons, including theinstallation of replacement or alternatetires or wheels on the vehicle that preventthe TPMS from functioning properly.Always check the TPMS malfunctiontelltale after replacing one or more tires orwheels on your vehicle to ensure that thereplacement or alternate tires and wheelsallow the TPMS to continue to functionproperly.
This device complies with Part 15 of theFCC Rules and with Industry Canadalicense-exempt RSS standard(s).Operation is subject to the following twoconditions:
•This device may not cause harmfulinterference.
•This device must accept anyinterference received, includinginterference that may cause undesiredoperation.
Changing Tires With a TirePressure Monitoring System
Note:Each road tire is equipped with a tirepressure sensor located inside the wheeland tire assembly cavity. The pressuresensor is attached to the valve stem. Thepressure sensor is covered by the tire and isnot visible unless the tire is removed. Takecare when changing the tire to avoiddamaging the sensor
You should always have your tires servicedby an authorized dealer.
Check the tire pressure periodically (atleast monthly) using an accurate tiregauge. See Inflating Your Tires in thischapter.
Understanding Your Tire PressureMonitoring System
The tire pressure monitoring systemmeasures pressure in your four road tiresand sends the tire pressure readings toyour vehicle. The low tire pressure warninglight will turn on if the tire pressure issignificantly low. Once the light isilluminated, your tires are under-inflatedand need to be inflated to themanufacturer’s recommended tirepressure. Even if the light turns on and ashort time later turns off, your tire pressurestill needs to be checked.
277
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Wheels and TiresE142549

SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in anyof the following conditions, you need toperform extra maintenance as indicated.If you operate your vehicle occasionallyunder any of these conditions, it is notnecessary to perform the extramaintenance. For specificrecommendations, see your dealershipservice advisor or technician.
Perform the services shown in thefollowing tables when specified or within3000 miles (4800 kilometers) of themessage appearing in the informationdisplay prompting you to change your oil.
•Example 1: The message comes on at28,750 mi (46,270 km). Perform the30,000 mi (48,000 km) automatictransmission fluid replacement.
•Example 2: The message has notcome on, but the odometer reads30,000 mi (48,000 km) (for example,the Intelligent Oil-Life Monitor wasreset at 25,000 mi (40,000 km).Perform the engine air filterreplacement.
Extensive idling or low-speed driving for long distances
Change engine oil and filter every 12 months or 10,000 mi(16,000 km) unless otherwise indicated by the informationdisplay. Perform services listed in the Normal Scheduled
Maintenance chart.*
As required
Replace cabin air filter.Inspect frequently, serviceas requiredReplace engine air filter.
Replace spark plugs.Every 60,000 mi(96,000 km)
*Reset the oil-life monitor after each engine oil and filter change. See Oil ChangeIndicator Reset (page 227).
Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace cabin air filter.Inspect frequently, serviceas requiredReplace engine air filter.
Inspect the wheels and related components for abnormalnoise, wear, looseness or drag.Every 5,000 mi (8,000 km)
Rotate tires, inspect tires for wear and measure treaddepth.
447
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Scheduled Maintenance

Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Change engine oil and filter.*Every 5,000 mi (8,000 km)
Perform multi-point inspection.
*Reset the oil-life monitor after each engine oil and filter change. See Oil ChangeIndicator Reset (page 227).
Exceptions
There are several exceptions to the NormalSchedule:
California Fuel Filter Replacement
If you register your vehicle in California, theCalifornia Air Resources Board hasdetermined that the failure to perform thismaintenance item does not nullify theemission warranty or limit recall liabilitybefore the completion of your vehicle'suseful life. Ford Motor Company, however,urges you to have all recommendedmaintenance services performed at thespecified intervals and to record all vehicleservice.
Hot Climate Oil Change Intervals
Vehicles operating in the Middle East,North Africa, Sub-Saharan Africa orlocations with similar climates using anAmerican Petroleum Institute (API)Certified for Gasoline Engines (Certificationmark) oil of SM or SN quality, the normaloil change interval is 3,100 mi (5,000 km).
If the available API SM or SN oils are notavailable, then the oil change interval is1,900 mi (3,000 km).
Engine Air Filter and Cabin Air FilterReplacement
The life of the engine air filter and cabin airfilter is dependent on exposure to dustyand dirty conditions. Vehicles operated inthese conditions require frequentinspection and replacement of the engineair filter and cabin air filter.
448
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Scheduled Maintenance

Body Styling Kits..........................................254Bonnet LockSee: Opening and Closing the Hood...........222Booster Seats..................................................25Types of Booster Seats......................................26Brake Fluid Check........................................232Brakes...............................................................162General Information..........................................162Breaking-In.....................................................194Bulb Specification Chart...........................242
C
Cabin Air Filter.................................................113California Proposition 65..............................11Capacities and Specifications...............286Specifications.....................................................286Car WashSee: Cleaning the Exterior...............................247Center Console..............................................128Changing a Bulb...........................................238Replacing Fog, Park and Direction IndicatorBulbs..................................................................239Replacing Headlamp Bulbs...........................238Replacing License Plate Lamp Bulb............241Replacing Reverse Lamp and Tail LampBulbs...................................................................241Replacing Tail, Brake and DirectionIndicator Bulbs..............................................240Replacing the Center High Mounted BrakeLamp Bulbs.....................................................242Changing a Fuse..........................................220Fuses......................................................................220Changing the 12V Battery.........................233Changing the Engine Air Filter................244Air Cleaner Assembly Components...........244Installing the Engine Air FilterElement............................................................246Removing the Engine Air FilterElement............................................................245Changing the Wiper Blades.....................235Changing the Rear Window WiperBlade.................................................................236Changing the Windshield WiperBlades...............................................................235Service Position..................................................235Charging the High Voltage Battery........153Charge Port...........................................................156
Charging.................................................................156Charging Equipment..........................................153Disconnecting the Charging Coupler..........158Locking the Charging Coupler........................157Waiting to Charge...............................................157Checking MyKey System Status...............55MyKey Distance....................................................55Number of Admin Keys......................................55Number of MyKeys..............................................55Checking the Wiper Blades......................234Child Restraint and SeatbeltMaintenance.................................................36Child Restraint Positioning..........................27Child Safety.......................................................18General Information.............................................18Child Safety Locks.........................................28Left-Hand Side......................................................29Right-Hand Side...................................................29Cleaning Leather Seats.............................252Cleaning Products........................................247Materials................................................................247Cleaning the Engine....................................249Cleaning the Exterior...................................247Body Paintwork Preservation.......................248Cleaning Stripes or Graphics.........................248Cleaning the Chrome Trim.............................248Cleaning the Headlamps................................248Cleaning the Rear Window............................248Cleaning the Instrument Panel andInstrument Cluster Lens..........................251Cleaning the Interior...................................250Fabric, Carpets, Cloth Seats, Headlinersand Floor Mats...............................................250Instrument Cluster Screens, LCD Screensand Radio Screens........................................251Leather Interior...................................................250Rear Windows......................................................251Seatbelts..............................................................250Storage Compartments, Cup Holders andAshtrays.............................................................251Suede Micro Fiber Fabric................................250Cleaning the Wheels..................................252Cleaning the Windows and WiperBlades...........................................................249Clearing All MyKeys.......................................53Climate Control............................................109
486
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Index

Collision, Damage or Fire Event..............201Guidance for Ford Motor Company Electricand Hybrid-Electric Vehicles EquippedWith High Voltage Batteries......................201Coolant CheckSee: Engine Coolant Check............................228Crash Sensors and Airbag Indicator........45Creating a MyKey............................................53Programming/Changing ConfigurableSettings...............................................................53Cross Traffic Alert..........................................181False Alerts...........................................................183Switching the System Off and On...............184System Errors.......................................................184System Lights, Messages and AudibleAlerts..................................................................183System Limitations............................................183Using the System................................................181Cruise Control.................................................69Principle of Operation........................................177Cruise controlSee: Using Cruise Control.................................177Customer Assistance.................................204
D
Data Recording..................................................9Event Data Recording..........................................10Service Data Recording........................................9Daytime Running Lamps.............................76Digital Radio.................................................300HD Radio Reception and StationTroubleshooting.............................................301Direction Indicators........................................76Doors and Locks..............................................57Driver and Passenger Airbags...................39Children and Airbags..........................................39Proper Driver and Front Passenger SeatingAdjustment........................................................39Driver Knee Airbag.........................................43Driving Aids......................................................179Driving Hints...................................................194Driving Through Water................................195DRLSee: Daytime Running Lamps.........................76
E
Economical Driving......................................194EcoSelect.........................................................139Electric Vehicle Information....................389Charge Settings...................................................391Power Flow..........................................................405Emission Control System..........................149On-Board Diagnostics (OBD-II)...................149Readiness for Inspection and Maintenance(I/M) Testing...................................................150End User License Agreement.................459VEHICLE SOFTWARE END USER LICENSEAGREEMENT (EULA) ................................459Engine Block Heater.....................................132Using the Engine Block Heater......................133Engine Coolant Check...............................228Adding Coolant...................................................228Coolant Change.................................................230Engine Coolant TemperatureManagement...................................................231Fail-Safe Cooling...............................................230Recycled Coolant...............................................229Severe Climates.................................................230Engine ImmobilizerSee: Passive Anti-Theft System....................66Engine Oil Check..........................................226Adding Engine Oil..............................................226Low Engine Use...................................................227Operating in Cold Climates and ShortDriving Cycles..................................................227Engine Oil Dipstick......................................226Engine Specifications................................282Entertainment..............................................365AM/FM Radio......................................................366Apps........................................................................374Bluetooth Stereo or USB.................................373CD.............................................................................372HD Radio™ Information (IfAvailable)........................................................369SIRIUS® Satellite Radio (IfActivated).......................................................366Sources..................................................................365Supported Media Players, Formats andMetadata Information.................................374USB Ports..............................................................374Environment......................................................15
487
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Index

Event Data RecordingSee: Data Recording..............................................9Export Unique Options..................................13Exterior Mirrors................................................79Blind Spot Information System.......................81Fold-Away Exterior Mirrors..............................80Heated Exterior Mirrors......................................80Integrated Blind Spot Mirrors..........................80Power Exterior Mirrors........................................79Puddle Lamps.......................................................80Signal Indicator Mirrors.....................................80
F
Fastening the Seatbelts................................31Seatbelt Locking Modes....................................32Using Seatbelts During Pregnancy.................31Flat Tire InflationSee: Tire Sealant and Inflator Kit.................255Floor Mats.......................................................195Fog Lamps - FrontSee: Front Fog Lamps.........................................76Ford Credit..........................................................11US Only......................................................................11Ford Protect...................................................439Ford Protect Extended Service Plan(CANADA ONLY)..........................................440Ford Protect Extended Service Plans (U.S.Only)..................................................................439Front Fog Lamps............................................76Front Parking Aid..........................................169Front Passenger Sensing System............40Fuel and Refueling.......................................142Fuel Consumption.......................................148Calculating Fuel Economy..............................148Filling the Fuel Tank...........................................148Fuel Filler Funnel Location........................144Fuel Filter........................................................233Fuel Quality.....................................................143Choosing the Right Fuel...................................143Fuel Freshness Mode........................................143Fuel Shutoff...................................................198Fuses...................................................................211Fuse Specification Chart.............................211Luggage Compartment Fuse Panel.............217Passenger Compartment Fuse Panel.........214Power Distribution Box......................................211Pre-Fuse Box.........................................................211
G
Garage Door OpenerSee: Universal Garage Door Opener.............121Gauges...............................................................84Left Information Display....................................84Right Information Display.................................86General Information on RadioFrequencies...................................................47Intelligent Access..................................................47General Maintenance Information........441Multi-point Inspection.....................................444Owner Checks and Services..........................443Protecting Your Investment............................441Why Maintain Your Vehicle?..........................441Why Maintain Your Vehicle at YourDealership?......................................................441Getting Assistance Outside the U.S. andCanada.........................................................207Getting the Services You Need..............204Away From Home.............................................204Global Opening...............................................79Opening the Windows........................................79
H
HandbrakeSee: Parking Brake.............................................163Hazard Warning Flashers..........................198Headlamp AdjustingSee: Adjusting the Headlamps.....................236Headlamp Exit Delay.....................................75Headlamp RemovalSee: Removing a Headlamp..........................238Head Restraints..............................................114Adjusting the Head Restraint..........................115Heated Seats.................................................120Heated Windows and Mirrors....................112Heated Exterior Mirrors......................................113Heated Rear Window.........................................112HeatingSee: Climate Control.........................................109High Voltage Battery Cut-OffSwitch............................................................158High Voltage Battery....................................151General Information...........................................151Hill Start Assist..............................................163Switching the System On and Off...............164
488
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Index

Satellite Radio..............................................303Satellite Radio Electronic Serial Number(ESN)................................................................304Satellite Radio Reception Factors..............303SIRIUS® Satellite Radio Service.................303Troubleshooting................................................304Scheduled Maintenance Record...........449Scheduled Maintenance...........................441Seatbelt Extension........................................36Seatbelt Height Adjustment......................33Seatbelt Reminder........................................34Belt-Minder™........................................................34Seatbelts...........................................................30Principle of Operation........................................30Seatbelt Warning Lamp and IndicatorChime...............................................................33Conditions of operation.....................................34Seats...................................................................114Security..............................................................66Settings............................................................412911 Assist................................................................417Ambient Lighting...............................................422Bluetooth...............................................................414Clock........................................................................414Display...................................................................424General...................................................................421Media Player.........................................................413Mobile Apps........................................................420Navigation.............................................................418Phone......................................................................414Radio........................................................................417Sound......................................................................412Valet Mode...........................................................424Vehicle....................................................................422Voice Control.......................................................424Wi-Fi........................................................................422Side Airbags.....................................................42Sitting in the Correct Position...................114Snow ChainsSee: Using Snow Chains..................................276Special Notices................................................12New Vehicle Limited Warranty.........................12On Board Diagnostics Data LinkConnector............................................................13Special Instructions..............................................12Special Operating Conditions ScheduledMaintenance...............................................447Exceptions...........................................................448
Speed ControlSee: Cruise Control.............................................177Stability Control............................................166Principle of Operation......................................166Starter SwitchSee: Ignition Switch...........................................129Starting a Gasoline Engine.......................130Guarding Against Exhaust Fumes................132Important Ventilating Information...............132Switching Off the Vehicle When It IsMoving................................................................132Switching Off the Vehicle When It IsStationary..........................................................131Vehicles with an Ignition Key.........................130Vehicles with Keyless Start............................130Starting and Stopping the Engine..........129General Information..........................................129Steering............................................................184Electric Power Steering....................................184Steering Wheel...............................................68Storage Compartments.............................128Sun Shades......................................................82Bounce-Back.........................................................82Opening and Closing the Sun Shade...........82Sun Shade Relearning........................................82Sun Visors.........................................................82Illuminated Vanity Mirror...................................82Supplementary Restraints System.........38Principle of Operation........................................38Symbols Glossary.............................................7SYNC™ 3........................................................344General Information.........................................344SYNC™ 3 Troubleshooting......................425SYNC™ Applications and Services.......322911 Assist...............................................................322SYNC Mobile Apps............................................324SYNC™...........................................................306General Information.........................................306SYNC™ Troubleshooting.........................336
T
TailgateSee: Manual Liftgate............................................61See: Power Liftgate.............................................62Technical SpecificationsSee: Capacities and Specifications............282
492
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Index

Using the Information DisplayControls.............................................................165Using Voice Recognition...........................308Audio Voice Commands.................................359Initiating a Voice Session...............................308Mobile App Voice Commands......................362Navigation Voice Commands........................361Phone Voice Commands...............................360SiriusXM Traffic and Travel Link VoiceCommands.....................................................363System Interaction and Feedback.............309Voice Settings Commands............................363Utilizing the Mediation/ArbitrationProgram (Canada Only).........................207
V
Vehicle Care...................................................247General Information..........................................247Vehicle Certification Label.......................285Vehicle Identification Number................284Vehicle Storage.............................................25312V Battery...........................................................254Body........................................................................253Brakes....................................................................254Cooling System..................................................254Engine.....................................................................253Fuel System.........................................................253General..................................................................253Miscellaneous.....................................................254Removing Vehicle From Storage.................254Tires........................................................................254VentilationSee: Climate Control.........................................109VINSee: Vehicle Identification Number............284Voice Control...................................................69
W
Warning Lamps and Indicators.................87Anti-Lock Braking System................................88Battery.....................................................................88Blind Spot Monitor..............................................88Brake System........................................................88Cruise Control.......................................................88Direction Indicator...............................................88Door Ajar.................................................................88
EcoSelect................................................................88Engine and Motor CoolantTemperature.....................................................88Engine Oil................................................................89EV Later...................................................................89EV Now....................................................................89Fasten Seatbelt....................................................89Front Airbag...........................................................89Front Fog Lamps..................................................89Grade Assist...........................................................89High Beam..............................................................89Liftgate Ajar............................................................89Low Battery............................................................89Low Fuel Level......................................................89Low Tire Pressure Warning..............................89Parking Lamps......................................................90Powertrain Fault...................................................90Ready to Drive.......................................................90Service Engine Soon...........................................90Stability Control...................................................90Stability Control Off.............................................91Stop Safely..............................................................91Vehicle Plugged in.................................................91Washer Fluid Check....................................232WashersSee: Cleaning the Exterior...............................247See: Wipers and Washers...................................71Waxing.............................................................248Wheels and Tires.........................................255Technical Specifications................................280Windows and Mirrors....................................78Windshield Washers......................................72Windshield Wipers..........................................71Intermittent Wipe..................................................71Speed Dependent Wipers..................................71Wiper BladesSee: Checking the Wiper Blades..................234Wipers and Washers......................................71
494
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Index