lock FORD C MAX ENERGI 2017 Service Manual

Switching Off the Vehicle When ItIs Moving
WARNING
Switching off the engine when thevehicle is still moving will result in aloss of brake and steering assistance.The steering will not lock, but higher effortwill be required. When the ignition isswitched off, some electrical circuits,including air bags, warning lamps andindicators may also be off. If the ignitionwas turned off accidentally, you can shiftinto neutral (N) and re-start the engine.
Vehicles with an Ignition Key
1.Shift into neutral and use the brakes tobring your vehicle to a safe stop.
2. When your vehicle has stopped, shiftinto park (P) or neutral (N) and switchthe ignition off.
3. Apply the parking brake.
Vehicles with Keyless Start
1. Move the transmission selector leverto position N and use the brakes tobring your vehicle to a safe stop.
2. When your vehicle has stopped, movethe transmission selector lever toposition P.
3. Press and hold the button for onesecond, or press it three times withintwo seconds.
4. Apply the parking brake.
Guarding Against Exhaust Fumes
WARNING
Exhaust leaks may result in entry ofharmful and potentially lethal fumesinto the passenger compartment. Ifyou smell exhaust fumes inside yourvehicle, have your vehicle inspectedimmediately. Do not drive if you smellexhaust fumes.
Important Ventilating Information
If you stop your vehicle and leave it idlingfor long periods, we recommend that youdo one of the following:
•Open the windows at least 1 in(2.5 cm).
•Set your climate control to outside air.
ENGINE BLOCK HEATER (If
Equipped)
WARNINGS
Failure to follow engine block heaterinstructions could result in propertydamage or serious personal injury.
Do not use your heater withungrounded electrical systems ortwo-pronged adapters. There is a riskof electrical shock.
Do not fully close the hood, or allowit to drop under its own weight whenusing the engine block heater. Thiscould damage the power cable and maycause an electrical short resulting in fire,injury and property damage.
Note:The heater is most effective whenoutdoor temperatures are below 0°F(-18°C).
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Starting and Stopping the Engine

The heater acts as a starting aid bywarming the engine coolant. This allowsthe climate control system to respondquickly. The equipment includes a heaterelement (installed in the engine block) anda wire harness. You can connect thesystem to a grounded 120-volt ACelectrical source.
We recommend that you do the followingfor a safe and correct operation:
•Use a 16-gauge outdoor extension cordthat is product certified byUnderwriter’s Laboratory (UL) orCanadian Standards Association(CSA). This extension cord must besuitable for use outdoors, in coldtemperatures, and be clearly markedSuitable for Use with OutdoorAppliances. Do not use an indoorextension cord outdoors. This couldresult in an electric shock or become afire hazard.
•Use as short an extension cord aspossible.
•Do not use multiple extension cords.
•Make sure that when in operation, theextension cord plug and heater cordplug connections are free and clear ofwater. This could cause an electricshock or fire.
•Make sure your vehicle is parked in aclean area, clear of combustibles.
•Make sure the heater, heater cord andextension cord are firmly connected.
•Check for heat anywhere in theelectrical hookup once the system hasbeen operating for approximately 30minutes.
•Make sure the system is unplugged andproperly stowed before starting anddriving your vehicle. Make sure theprotective cover seals the prongs of theblock heater cord plug when not in use.
•Make sure the heater system ischecked for proper operation beforewinter.
Using the Engine Block Heater
Make sure the receptacle terminals areclean and dry prior to use. Clean them witha dry cloth if necessary.
The heater uses 0.4 to 1.0 kilowatt-hoursof energy per hour of use. The system doesnot have a thermostat. It achievesmaximum temperature afterapproximately three hours of operation.Using the heater longer than three hoursdoes not improve system performance andunnecessarily uses electricity.
AUTOMATIC ENGINE
SHUTDOWN
For vehicles with a keyless ignition, thisautomatically shuts down your vehicle ifit has been idling for an extended period.The ignition also turns off to save batterypower. Before your vehicle shuts down, amessage appears in the informationdisplay showing a timer counting down. Ifyou do not intervene within 30 seconds,your vehicle shuts down. Start your vehicleas normal.
Automatic Engine Shutdown Override
Note: You cannot permanently switch offthe automatic shutdown. When you switchit off temporarily, it turns on at the nextignition cycle.
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Starting and Stopping the Engine

Neutral:
It is not recommended to idle the vehiclein neutral (N) for an extended period oftime because this will discharge your highvoltage battery and decrease fueleconomy. The engine will not start or stop,and cannot provide power to the hybridsystem in neutral (N).
Low:
Low (L) is designed to mimic the enhancedengine braking available in non-hybridvehicles. Low gear will produce high enginespeeds to provide necessary enginebraking. This is normal and will not damageyour vehicle. In low gear, the gas enginewill remain on more often than in drive (D).
Reverse:
In reverse (R), vehicle speed is limited to22 mph (35 km/h).
Battery:
Your hybrid is equipped with a high voltagebattery. A cool battery maintains batterylife and provides the best possibleperformance. The high voltage battery iscooled by cabin air drawn from vent holesin the trim panels behind the rear seats.Avoid placing objects at the vent holes thatblock airflow to the high voltage battery.
Engine:
The engine speed in your hybrid is notdirectly tied to your vehicle speed. Yourvehicle's engine and transmission aredesigned to deliver the power you need atthe most efficient engine speed. Duringheavy accelerations, your hybrid may reachhigh engine speeds (up to 6000 RPM).
In prolonged mountainous driving, you maysee the engine speed changing withoutyour input. This is intentional and maintainsthe battery charge level. You may alsonotice during extended downhill drivingthat your engine continues to run insteadof shutting off.
During this engine braking, the engine stayson, but it is not using any fuel. You may alsohear a slight whine or whistle whenoperating your vehicle. This is the normaloperation of the electric generator in thehybrid system.
During certain events (such as vehicleservicing) your low voltage 12-volt batterymay become disconnected or disabled.Once the battery is reconnected and afterdriving the vehicle, the engine maycontinue to operate for three to fiveseconds after the key is turned to off. Thisis a normal condition.
Braking:
Your hybrid is equipped with standardhydraulic braking and regenerative braking.Regenerative braking is performed by yourtransmission and it captures brake energyand stores it in your high voltage battery.
Driving to Optimize Fuel Economy
Note:Having your engine running is notalways an indication of inefficiency. In somecases, it is actually more efficient thandriving in electric mode.
Your fuel economy should improvethroughout your hybrid's break-in period.As with any vehicle, your driving habits andaccessory usage can significantly impactyour fuel economy. For best results, keepin mind these tips:
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Unique Driving Characteristics

When refueling the vehicle fuel tank froma fuel container, do the following:
1.Fully open the fuel tank filler door untilit engages.
2.Fully insert the fuel filler funnel into thefuel tank filler pipe opening.
3. Add fuel to your vehicle from the fuelcontainer.
4. Remove the fuel filler funnel from thefuel tank filler pipe opening.
5. Fully close the fuel tank filler door.
6. Clean the fuel filler funnel and place itback in your vehicle or correctly disposeof it.
Note:Extra funnels can be purchased froman authorized dealer if you choose todispose of the funnel.
REFUELING
WARNINGS
Fuel vapor burns violently and a fuelfire can cause severe injuries.
Read and follow all the instructionson the pump island.
WARNINGS
When refueling always shut theengine off and never allow sparks oropen flames near the fuel tank fillervalve. Never smoke or use a cell phonewhile refueling. Fuel vapor is extremelyhazardous under certain conditions. Avoidinhaling excess fumes.
Stay outside your vehicle and do notleave the fuel pump unattendedwhen refueling your vehicle.
Keep children away from the fuelpump. Never let children pump fuel.
Wait at least 10 seconds beforeremoving the fuel pump nozzle toallow any residual fuel to drain intothe fuel tank.
Stop refueling after the fuel pumpnozzle automatically shuts off for thesecond time. Failure to follow thiswill fill the expansion space in the fuel tankand could lead to fuel overflowing.
Do not remove the fuel pump nozzlefrom its fully inserted position whenrefueling.
The fuel system may be underpressure. If you hear a hissing soundnear the fuel filler inlet, do not refueluntil the sound stops. Otherwise, fuel mayspray out, which could cause seriouspersonal injury.
Easy Fuel™ Capless System
Your vehicle has an auto-sealing featurethat locks the fuel tank refueling valve andthe fuel filler door. Before you can refuelyour vehicle, you must press the fuel fillerdoor release button on the instrumentpanel. Pressing the button unlocks the fueltank refueling valve and opens the fuelfiller door.
Note: It can take up to fifteen seconds forthe fuel filler door to open.
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GENERAL INFORMATION
WARNING
Have the battery pack serviced onlyby an authorized electric vehicletechnician. Improper handling canresult in personal injury or death.
Note:The high-voltage battery does notrequire regular service maintenance.
Your vehicle consists of varioushigh-voltage components and wiring. Allof the high-voltage power flows throughspecific wiring assemblies labeled as suchor covered with a solid orange convolute,orange striped tape or both. Do not comein contact with these components.
The high-voltage battery system is ahigh-voltage, lithium-ion battery system.The pack is located in the rear cargo area.The high-voltage battery system uses anair cooled system to regulate thehigh-voltage battery temperature and helpmaximize high-voltage battery life.
Note:The high-voltage battery is equippedwith air vents in the package tray that helpto regulate its temperature. It is importantto keep these openings free of obstructions.Do not block the flow of cabin air to thisarea.
HIGH-VOLTAGE SERVICEDISCONNECT
The high-voltage service disconnect turnsoff power from the high-voltage battery.
Note:There is a disconnect circuit in yourvehicle. Disconnecting the circuit willautomatically disable the high-voltagebattery.
To disable the battery and stop allhigh-voltage electric activity in the vehicleyou can access high-voltage disconnectcircuit. To do this, you must unplug thecircuit from the circuit port connected tothe battery.
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Charge Port
The charge port is located between thefront left-hand side door and the frontleft-hand side wheel well. Press theindentation on the charge port door toopen and close it.
Note:Do not force the charge port dooropen or closed. Forcing the door open orclosed damages the charge port.
You can modify the light ring illuminationsettings. The light ring located around thecharge port indicates the charge status ofthe high voltage battery in your vehicle.Divided into four quadrants, the chargeport light ring displays the state of chargein 25 percent increments.
You can press the unlock button on yourkey fob to view the charge status of yourvehicle. Based on which quadrants light,you can determine the current state ofcharge. If the charge is below 25 percent,the light ring does not light. Do not forgetto press the lock button on your key fob tore-lock your vehicle.
The light ring also displays the currentstate of charge when opening the doors.
The cord acknowledgment featureactivates when you initiate a charge cycle.The four light quadrants each individuallyflash in a clockwise motion, starting withthe top right-hand side light and endingwith the top left-hand side, two timesconfirming that the system detects thecharging coupler.
Charging
Note:Your vehicle must be in park (P) tocharge.
To charge your high voltage battery:
1.Put your vehicle in park (P) and switchoff your vehicle.
2. Press the indentation on the chargeport door to open it.
3. Plug the charging coupler into thecharge port on your vehicle. Make surethe button clicks confirming you havecompletely engaged the coupler.
4. Verify that the cord acknowledgmentfeature activates. The cordacknowledgment feature activateswhen you initiate a charge cycle.
5. If using a 240 volt charging station,follow the instructions on the chargestation to begin the charging process.
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The light ring located around the chargeport indicates the charge status of the highvoltage battery in your vehicle:
•When the top right-hand side quadrantis pulsing, the charge is between 0-25percent.
•When the top right-hand side quadrantis on and the bottom right-handquadrant is pulsing, the charge isbetween 25-50 percent.
•When both right-hand side quadrantsare on and the bottom left-hand sidequadrant is pulsing, the charge isbetween 50-75 percent.
•When three quadrants are on and thetop left-hand side quadrant is pulsing,the charge is between 75-100 percent.
•When all the lights on the light ring areon, the charge is complete.
Note:The light ring will turn off one minuteafter reaching a full charge.
Locking the Charging Coupler
Note:To lock the charging coupler, youneed a padlock or a combination lock witha shackle diameter of 0.2 in (5 mm) or less.Also, the straight portion of the shacklemust be 1.0 in (25.4 mm) or longer.
1. Insert the lock through the hole in thecharging coupler button.
2. Lock the padlock or combination lock.
Waiting to Charge
When you select Value Charge, chargingmay not begin upon plugging in. Thevehicle may delay charging to takeadvantage of off-peak electricity rates. Thevehicle will optimize the charge scheduleto be complete by the next GO Time.
When waiting to charge (not activelycharging), the light ring will indicate thepresent state of charge of the high voltagebattery as follows:
•When the top right quadrant light is off,the charge is between 0–25 percent.
•When the top right quadrant light is onand the bottom right quadrant is off,the charge is between 25–50 percent.
•When both right side quadrant lightsare on and the bottom left quadrant isoff, the charge is between 50–75percent.
•When three quadrant lights are on andthe top left quadrant is off, the chargeis between 75–100 percent.
•When all lights on the entire ring areon, the charge is 100 percent.
Note:When the vehicle is waiting to charge,the light ring will turn off one minute afterdisplaying the present state of charge. Whenthe vehicle automatically begins charging,the light ring will turn on and display howfar along the charge is per the section above.
Note:If the system detects a vehiclecharging system fault at any point in acharge cycle, the entire light ring will flashcontinuously for one minute and then turnoff. If this happens, unplug the chargingcoupler and then plug it back into the chargeport receptacle. If the problem persists,contact an authorized dealer.
You can modify the light ring lightingconditions by using the touchscreensystem.
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Disconnecting the ChargingCoupler
Note:Do not pull the wall plug from thewall while the vehicle is charging. Doing somay damage the outlet and the cord.
1. Remove the lock from the chargingcoupler button.
2. Press the button on the chargingcoupler.
3. While holding the button, remove thecharging coupler from the charge portreceptacle on your vehicle.
4.Close the charge port door by pressingthe indentation on the charge portdoor. Continue pressing the indentationwhile the door rotatescounterclockwise and closes.
HIGH VOLTAGE BATTERY CUT-
OFF SWITCH
The high-voltage shut off operation shutsoff power from the high-voltage batteryafter a collision, or if your vehicle receivesa substantial physical jolt.
To reactivate your vehicle after eitherevent, perform the following steps:
1. Turn the ignition off.
2. Turn the ignition on.
3.If your vehicle is not powered after thissequence, repeat steps 1 and 2 up totwo more times.
For vehicles equipped with a push buttonstart system:
1. Press the START/STOP button toturn ignition off.
2. Press the brake pedal and press theSTART/STOP button.
3.If your vehicle is not powered after thissequence, repeat steps 1 and 2 up totwo more times.
Note:During this process, your vehicle willdetect if the electrical system is safe andreactivate. Once your vehicle determinesthe electrical system safe, you can start yourvehicle as you would normally by eitherturning the ignition key or by pressing thebrake in combination with theSTART/STOP button.
Note:In the event your vehicle does notreactivate after the third key cycle, contactan authorized dealer.
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AUTOMATIC TRANSMISSION
WARNINGS
Always apply the parking brake fullyand make sure you shift into park (P).Switch the ignition off and removethe key whenever you leave your vehicle.
Do not apply the brake pedal andaccelerator pedal simultaneously.Applying both pedals simultaneouslyfor more than a few seconds will limitengine performance, which may result indifficulty maintaining speed in traffic andcould lead to serious injury.
Note:Do not leave your vehicle with thetransmission in neutral (N). Leaving yourvehicle with the transmission in neutral (N)will drain the battery and you may not beable to start your vehicle.
Understanding the Shift Positionsof your Automatic Transmission
1. Fully press down the brake pedal.
2.Move the gearshift lever to the desiredgear.
3. Come to a complete stop.
4. Move the gearshift lever and securelylatch it in park (P).
Park (P)
This position locks the transmission andprevents the front wheels from turning.Come to a complete stop before puttingyour vehicle into and out of park (P).
Reverse (R)
With the gearshift lever in reverse (R), yourvehicle will move backward. Always cometo a complete stop before shifting into andout of reverse (R).
Neutral (N)
With the gearshift lever in neutral (N), yourvehicle can be started and is free to roll.Hold the brake pedal down while in thisposition.
Drive (D)
Drive (D) is the normal driving position forthe best fuel economy.
Low (L)
•Provides maximum engine braking.
•The transmission may be shifted intolow (L) at any vehicle speed.
•Is not intended for use under extendedor normal driving conditions and resultsin lower fuel economy.
Grade assist:
Press the transmission control switch onthe side of the gearshift lever to activategrade assist.
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•Provides additional grade braking witha combination of engine motoring andhigh-voltage battery charging to helpmaintain vehicle speed whendescending a grade.
•As your vehicle determines the amountof engine motoring and high-voltagebattery charging, you may notice theengine speed increasing anddecreasing to help maintain yourvehicle speed when descending agrade.
•The grade assist lamp in the instrumentcluster is illuminated.
The grade assist lamp willappear in the instrument clusterwhen grade assist is turned on.
Press the transmission control switchagain to return to normal drive (D).
Brake-Shift Interlock
WARNINGS
Do not drive your vehicle until youverify that the brake lamps areworking.
WARNINGS
When doing this procedure, you needto take the transmission out of park(P) which means your vehicle canroll freely. To avoid unwanted vehiclemovement, always fully apply the parkingbrake prior to doing this procedure. Usewheels chocks if appropriate.
If the parking brake is fully released,but the brake warning lamp remainsilluminated, the brakes may not beworking properly. Have your vehiclechecked as soon as possible.
Note:See your authorized dealer as soonas possible if this procedure is used.
Note:For some markets this feature will bedisabled.
Use the brake shift interlock lever to movethe gearshift lever from the park positionin the event of an electrical malfunction orif your vehicle has a dead battery.
Apply the parking brake and turn theignition off before performing thisprocedure.
1. Remove the shifter boot using asuitable tool
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