transmission FORD C MAX ENERGI 2017 Service Manual

Note:When you try to restart your vehicleafter a fuel shutoff, the vehicle makes surethat the electrical system is safe to restart.Once your vehicle determines that theelectrical system is safe, then the vehiclewill allow you to restart.
Note:In the event that your vehicle doesnot restart after your third attempt, contactan authorized dealer.
JUMP STARTING THE VEHICLE
WARNINGS
The gases around the battery canexplode if exposed to flames, sparksor lit cigarettes. An explosion couldresult in injury or vehicle damage.
Batteries contain sulfuric acid whichcan burn skin, eyes and clothing, ifcontacted.
Do not attempt to push-start yourautomatic transmission vehicle. Automatictransmissions do not have push-startcapability. Attempting to push-start avehicle with an automatic transmissionmay cause transmission damage.
Preparing Your Vehicle
Note:Use only a 12-volt supply to start yourvehicle.
Note:Do not disconnect the battery of thedisabled vehicle as this could damage thevehicle's electrical system.
1. Park the booster vehicle close to thehood of the disabled vehicle makingsure the two vehicles do not touch. Setthe parking brake on both vehicles andstay clear of the engine cooling fan andother moving parts.
2.Check all battery terminals and removeany excessive corrosion before youattach the battery cables. Ensure thatvent caps are tight and level.
3.Turn the heater fan on in both vehiclesto protect from any electrical surges.Turn all other accessories off.
Connecting the Jumper Cables
Your vehicle has a 12-volt battery that hastwo prongs accessible from under thehood. Your vehicle can be jumped thesame way conventional vehicles can byusing these prongs. The illustration belowshows the two connector prongs used forjump-starting your vehicle.
A. Positive prong (+)
B. Negative prong (-)
Note:In the illustration, the vehicle on thebottom is used to designate the assisting(boosting) battery.
Note:Remove the red cap from the positiveprong (A) on your vehicle before connectingthe cables.
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Roadside EmergenciesE192363

POST-CRASH ALERT SYSTEM
The system flashes the direction indicatorsand sounds the horn (intermittently) in theevent of a serious impact that deploys anairbag (front, side, side curtain or SafetyCanopy) or the safety belt pretensioners.
The horn and indicators will turn off when:
•You press the hazard control button.
•You press the panic button on theremote entry transmitter (if equipped).
•Your vehicle runs out of power.
TRANSPORTING THE VEHICLE
If you need to have your vehicle towed,contact a professional towing service or,if you are a member of a roadsideassistance program, your roadsideassistance service provider.
We recommend the use of a wheel lift anddollies or flatbed equipment to tow yourvehicle. Do not tow with a slingbelt. FordMotor Company has not approved aslingbelt towing procedure. Vehicledamage may occur if towed incorrectly, orby any other means.
Ford Motor Company produces a towingmanual for all authorized tow truckoperators. Have your tow truck operatorrefer to this manual for proper hook-upand towing procedures for your vehicle.
It is acceptable to have your front-wheeldrive vehicle towed from the front if usingproper wheel lift equipment to raise thefront wheels off the ground. When towingin this manner, the rear wheels can remainon the ground.
Front-wheel drive vehicles must have thefront wheels placed on a tow dolly whentowing your vehicle from the rear usingwheel lift equipment. This preventsdamage to the transmission.
Towing an all-wheel or four-wheel drivevehicle requires that all wheels be off theground, such as using a wheel lift anddollies or flatbed equipment. This preventsdamage to the transmission, all-wheel orfour-wheel drive system and vehicle.
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Roadside EmergenciesE143886

Protected componentsFuse amp ratingFuse or relay number
Cooling fan module.50A MidiF1
Electric water pump.50A MidiF2
Body control module supply 1.50A MidiF3
Body control module supply 2.50A MidiF4
Not used.—F5
Not used.—F6
Anti-lock brake system pump.40A2F7
Anti-lock brake system valve.30A2F8
Vacuum pump.40A2F9
Heater blower motor.40A2F10
Engine management.30A2F11
Not used.—F12
Powertrain control module relay.25A2F13
Rear wiper.20A2F14
Body control module KL30 supply.30A2F15
Body control module 15 feed.20A2F16
Transmission oil pump (C-MAX Energi).20A2F17
Front wiper motor.20A2F18
Anti-lock brake system and electronicstability program module.5A1F19
Horn.15A1F20
Stop light switch.5A1F21
Vacuum pump monitoring.5A1F22
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Fuses

Protected componentsFuse amp ratingFuse or relay number
Engine control module 15.5A1F23Powertrain control module 15.Transmission oil pump 15.
Relay coils.5A1F24Light switch module.
Motor electronic cooling pump.10A1F25
Electronic power assist steering module15.5A1F26
Mass air flow sensor.5A1F27
Powertrain control module.15A1F28
Electronic air conditioning compressor.10A1F29Positive temperature coefficient heater.
Engine control module.10A1F30Powertrain control module.
Charge port light ring (C-MAX Energi).5A1F31
Vehicle power 2.20A1F32
Vehicle power 4.15A1F33
Injectors.10A1F34
Vehicle power 3.10A1F35
Vehicle power 1.20A1F36
Vacuum pump.Micro relayR1
Horn.Micro relayR2
Hybrid powertrain control.Micro relayR3
Front wiper.Micro relayR4
Vacuum pump.Micro relayR5
Front and rear wiper high-low.Micro relayR6
Not used.—R7
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Fuses

Your vehicle has limited engine powerwhen in the fail-safe mode, drive yourvehicle with caution. Your vehicle does notmaintain high-speed operation and theengine may operate poorly.
Remember that the engine is capable ofautomatically shutting down to preventengine damage. In this situation:
1. Pull off the road as soon as safelypossible and switch the engine off.
2. If you are a member of a roadsideassistance program, we recommendthat you contact your roadsideassistance service provider.
3. If this is not possible, wait a shortperiod for the engine to cool.
4. Check the coolant level. If the coolantlevel is at or below the minimum mark,add prediluted coolant immediately.
5. When the engine temperature cools,you can re-start the engine. Have yourvehicle checked as soon as possible tominimize engine damage.
Note:Driving your vehicle without repairincreases the chance of engine damage.
Engine Coolant TemperatureManagement (If Equipped)
WARNING
To reduce the risk of crash and injury,be prepared that the vehicle speedmay reduce and the vehicle may notbe able to accelerate with full power untilthe coolant temperature reduces.
If you tow a trailer with your vehicle, theengine may temporarily reach a highertemperature during severe operatingconditions, for example ascending a longor steep grade in high ambienttemperatures.
At this time, you may notice the coolanttemperature gauge moves toward the redzone and a message may appear in theinformation display.
You may notice a reduction in vehiclespeed caused by reduced engine power.In order to manage the engine coolanttemperature. Your vehicle may enter thismode if certain high-temperature andhigh-load conditions take place. Theamount of speed reduction depends onvehicle loading, grade and ambienttemperature. If this occurs, there is no needto pull off the road. You can continue todrive your vehicle.
The air conditioning may automaticallyturn on and off during severe operatingconditions to protect the engine fromoverheating. When the coolanttemperature decreases to the normaloperating temperature, the air conditioningturns on.
If the coolant temperature gauge movesfully into the red zone, or if the coolanttemperature warning or service enginesoon messages appear in your informationdisplay, do the following:
1. Pull off the road as soon as safelypossible and shift the transmission intopark (P).
2. Leave the engine running until thecoolant temperature gauge needlereturns to the normal position. Afterseveral minutes, if the temperaturedoes not drop, follow the remainingsteps.
3.Switch the engine off and wait for it tocool. Check the coolant level.
4. If the coolant level is at or below theminimum mark, add prediluted coolantimmediately.
5. If the coolant level is normal, restartthe engine and continue.
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Maintenance

AUTOMATIC TRANSMISSION
FLUID CHECK
If required, have an authorized dealer checkand change the transmission fluid at thecorrect service interval. See ScheduledMaintenance (page 441).
The automatic transmission does not havea transmission fluid dipstick. Yourtransmission does not consume fluid.
An authorized dealer should check thefluid:
•If the transmission is not workingproperly.
•If you notice signs of fluid leakage.
Do not use supplemental transmissionfluid additives, treatments or cleaningagents. The use of these materials mayaffect transmission operation and resultin damage to internal transmissioncomponents.
BRAKE FLUID CHECK
WARNINGS
Do not use any fluid other than therecommended brake fluid as this willreduce brake efficiency. Use ofincorrect fluid could result in the loss ofvehicle control, serious personal injury ordeath.
Only use brake fluid from a sealedcontainer. Contamination with dirt,water, petroleum products or othermaterials may result in brake systemdamage or failure. Failure to adhere to thiswarning could result in the loss of vehiclecontrol, serious personal injury or death.
Do not allow the fluid to touch yourskin or eyes. If this happens, rinse theaffected areas immediately withplenty of water and contact your physician.
WARNINGS
A fluid level between the MAX andMIN lines is within the normaloperating range and there is no needto add fluid. A fluid level not in the normaloperating range could compromise theperformance of the system. Have yourvehicle checked immediately.
To avoid fluid contamination, the reservoircap must remain in place and fully tight,unless you are adding fluid.
Only use fluid that meets Fordspecifications. See Capacities andSpecifications (page 282).
POWER STEERING FLUID
CHECK
Your vehicle is equipped with an electricpower steering (EPS) system. There is nofluid reservoir to check or fill.
WASHER FLUID CHECK
WARNING
If you operate your vehicle intemperatures below 40°F (5°C), usewasher fluid with antifreezeprotection. Failure to use washer fluid withantifreeze protection in cold weather couldresult in impaired windshield vision andincrease the risk of injury or accident.
Note:The front and rear washer systemsare supplied from the same reservoir.
Add fluid to fill the reservoir if the level islow. Only use a washer fluid that meetsFord specifications. See Capacities andSpecifications (page 282).
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Maintenance

VEHICLE CERTIFICATION
LABEL
The National Highway Traffic SafetyAdministration Regulations require that aSafety Compliance Certification Label beaffixed to a vehicle and prescribe wherethe Safety Compliance Certification Labelmay be located. The Safety ComplianceCertification Label shall be affixed to eitherthe door hinge pillar, the door latch post,or the edge of the door near the door latch,next to the driver's seating position.
TRANSMISSION CODE
DESIGNATION
The transmission code is on the SafetyCompliance Certification Label. Thefollowing table shows the transmissioncode along with the transmissiondescription.
CodeDescription
JElectronic continuously variable transmis-sion (HF35 eCVT)
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Capacities and SpecificationsE167469 E142806

CAPACITIES AND SPECIFICATIONS
Capacities
WARNING
The air conditioning refrigerant system contains refrigerant under high pressure.Only qualified personnel should service the air conditioning refrigerant system.Opening the air conditioning refrigerant system can cause personal injury.
CapacityItem
4.5 qt (4.3 L)Engine oil
8.2 qt (7.8 L)Engine coolant
8.8 qt (8.3 L)Engine coolant (Energi vehicles)
1.1 qt (1 L)Inverter system controller coolant
Between MIN and MAX on brake fluidreservoirBrake fluid
4.8 qt (4.5 L)Automatic transmission fluid*
Fill as requiredWindshield washer fluid
14 gal (53 L)Fuel tank
1.63 lb (0.74 kg)A/C Refrigerant
5.2 fl oz (153.8 ml)A/C Refrigerant Compressor Oil
*Approximate dry fill capacity. Actual amount may vary during fluid changes.
Specifications
Materials
SpecificationName
WSS-M2C947-AMotor oil:Motorcraft® SAE 0W-20 Synthetic Blend Motor OilXO-0W20-QSP
WSS-M97B44-D2Engine coolant (U.S.):Motorcraft® Orange Prediluted Antifreeze/CoolantVC-3DIL-B
WSS-M97B44-D2Engine coolant (Canada):Motorcraft® Orange Prediluted Antifreeze/Coolant
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Capacities and Specifications

SpecificationName
CVC-3DIL-B
WSS-M6C65-A2Brake fluid:Motorcraft® DOT 4 Low Viscosity (LV) High PerformanceMotor Vehicle Brake FluidPM-20
WSS-M2C938-AAutomatic transmission fluid (U.S.):MERCON LVMotorcraft® MERCON LV Automatic Transmission FluidXT-10-QLVC
WSS-M2C938-AAutomatic transmission fluid (Canada):MERCON LVMotorcraft® MERCON LV Automatic Transmission FluidCXT-10-LV12
WSS-M14P19-AWindshield washer fluid (U.S.):Motorcraft® Premium Windshield Wash Concentratewith BitterantZC-32-B2
WSS-M14P19-AWindshield washer fluid (Canada):Motorcraft® Premium Quality Windshield Washer FluidCXC-37-(A, B, D, F)
WSH-M17B19-AA/C refrigerant (U.S.):Motorcraft® R-134a RefrigerantYN-19
WSH-M17B19-AA/C refrigerant (Canada):Motorcraft® R-134a RefrigerantCYN-16-R
—A/C refrigerant compressor oil:Motorcraft® Electric A/C Compressor OilYN-32
ESB-M1C93-BMulti-purpose grease:Motorcraft® Multi-Purpose Grease SprayXL-5
--Lock cylinders (U.S.):Penetrating and Lock LubricantXL-1
--Lock cylinders (Canada):Penetrating FluidCXC-51-A
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Capacities and Specifications

If you use oil and fluids that do not meetthe defined specification and viscositygrade, this may lead to:
•Component damage which is notcovered by the vehicle warranty.
•Longer engine cranking periods.
•Increased emission levels.
•Reduced engine performance.
•Reduced fuel economy.
•Degraded brake performance.
We recommend Motorcraft motor oil foryour vehicle. If Motorcraft oil is notavailable, use motor oils of therecommended viscosity grade that meetAPI SN requirements and display the APICertification Mark for gasoline engines. Donot use oil labeled with API SN servicecategory unless the label also displays theAPI certification mark.
An oil that displays this symbol conformsto current engine, emission system andfuel economy performance standards ofthe International Lubricants SpecificationAdvisory Council (ILSAC).
Do not use supplemental engine oiladditives because they are unnecessaryand could lead to engine damage that maynot be covered by your vehicle warranty.
Note:Ford recommends using DOT 4 LowViscosity (LV) High Performance Brake Fluidor equivalent meeting WSS-M6C65-A2. Useof any fluid other than the recommendedfluid may cause degraded brakeperformance and not meet the Fordperformance standards. Keep brake fluidclean and dry. Contamination with dirt,water, petroleum products or othermaterials may result in brake systemdamage and possible failure.
Note: Automatic transmissions that requireMERCON LV transmission fluid should onlyuse MERCON LV transmission fluid. The useof any other fluid may cause transmissiondamage.
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Capacities and SpecificationsE142732