FORD C MAX ENERGI 2017 Repair Manual

WARNINGS
Make sure to close and latch theliftgate to prevent drawing exhaustfumes into your vehicle. This will alsoprevent passengers and cargo from fallingout. If you must drive with the liftgate open,keep the vents or windows open so outsideair comes into your vehicle. Failure tofollow this warning could result in seriouspersonal injury.
Note:Be careful when opening or closingthe liftgate in a garage or other enclosedarea to avoid damaging the liftgate.
Press twice within three secondsto:
•unlatch a manual liftgate
•open, close or stop the movement ofa power liftgate. See Power Liftgate(page 62).
Mechanical Key
Turn the top of the key toward the front ofyour vehicle once to lock all doors.
Turn the top of the key toward the rear ofyour vehicle once to unlock the driver dooronly.
Locking the Doors Individually
If the power locks fail to operate, lock thedoors individually using the key in theposition shown.
Left-Hand Side
Turn clockwise to lock.
Right-Hand Side
Turn counterclockwise to lock.
Opening a Rear Door from Inside
Pull the interior door release handle twiceto unlock and open a rear door. The firstpull unlocks the door and the second pullwill unlatch the door.
Activating Intelligent Access (If
Equipped)
The intelligent access key must be within3 feet (1 meter) of your vehicle.
At the Front Doors
Pull a front exterior door handle to unlockand open the door. The unlock sensor is onthe back of the handle. Make sure not totouch the lock sensor area on the front ofthe handle.
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Press and hold the lock sensor area forabout a second to lock your vehicle. Toavoid unlocking the door inadvertently,make sure you only touch the lock sensorand not other areas of the door handle.
After locking the doors with the locksensor, there is a brief delay before you canunlock your vehicle. This delay lets you pullthe handle to make sure it locked.
Note:Keep the door handle surface cleanto avoid issues with operation.
At the Liftgate
Press the exterior liftgate release buttonon the top of the liftgate pull-cup handle.
Smart Unlocks For IntegratedKeyhead Transmitter
This feature helps to prevent you fromlocking yourself out of your vehicle if yourkey is still in the ignition.
When you open one of the front doors andlock your vehicle with the power door lockcontrol, all the doors will lock then unlockif your key is still in the ignition.
You can still lock your vehicle with the keyin the ignition by pressing the lock buttonon the transmitter even if the doors are notclosed.
If both front doors are closed, you can lockyour vehicle by any method, regardless ofwhether the key is in the ignition or not.
Smart Unlocks For IntelligentAccess Keys (If Equipped)
This feature helps to prevent you fromunintentionally locking your intelligentaccess key inside your vehicle’s passengercompartment or rear cargo area.
When you lock your vehicle using thepower door lock control (with the dooropen, vehicle in park and ignition off), yourvehicle will search for an intelligent accesskey in the passenger compartment afteryou close the door. If your vehicle finds akey, all of the doors will immediatelyunlock.
When you open one of the front doors andlock your vehicle using the power door lockcontrol, all doors will lock then unlock ifthe ignition is on.
Autolock (If Equipped)
The autolock feature will lock all the doorswhen:
•all doors are closed
•the ignition is on,
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•you shift into any gear putting yourvehicle in motion, and
•your vehicle attains a speed greaterthan 4 mph (7 km/h).
Autounlock (If Equipped)
The autounlock feature will unlock all thedoors when:
•the ignition is on, all the doors areclosed, and your vehicle has been inmotion at a speed greater than 4 mph(7 km/h);
•your vehicle comes to a stop and youswitch the ignition off or to accessory;and
•you open the driver door within 10minutes of the switching the ignitionoff or to accessory.
Note:The doors will not autounlock if youelectronically lock your vehicle after youswitch the ignition off and before you openthe driver door.
Enabling or Disabling Autounlock
Note:Your authorized dealer can performthis procedure, or you can do the procedureyourself.
To enable or disable these features, do thefollowing:
Note:You will have 30 seconds tocomplete the procedure.
1. Switch the ignition on.
2. Press the power door unlock buttonthree times.
3. Switch the ignition off.
4. Press the power door unlock buttonthree times.
5. Switch the ignition on. The horn willsound indicating your vehicle is inprogramming mode.
6.Press the power door lock button thenthe unlock button. The horn will soundonce if disabled or twice (one short andone long) if enabled.
After programming the feature, switch theignition off. The horn will sound onceindicating programming is complete.
Illuminated Entry
The interior lamps and select exteriorlamps will illuminate when you unlock thedoors with the remote entry system.
The illuminated entry system will turn offthe lights if:
•you start your vehicle,
•you press the remote control lockbutton, or
•after 25 seconds of illumination.
The lights will not turn off if:
•you turn them on with the lamp control,or
•any door is open.
Illuminated Exit
The interior lamps and select exteriorlamps will illuminate when all doors areclosed and you switch the ignition off.
The lamps will turn off if all the doorsremain closed and:
•25 seconds elapse, or
•you lock your vehicle from the outside.
Battery Saver
If you leave the courtesy lamps or domelamps on and switch the ignition off, thebattery saver shuts them off after sometime.
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Accessory Mode Battery Saver forIntelligent Access Keys (If Equipped)
If you leave the ignition on after leavingyour vehicle, it will shut off 15 minutes afteryou close all of the doors.
MANUAL LIFTGATE
WARNINGS
It is extremely dangerous to ride in acargo area, inside or outside of avehicle. In a crash, people riding inthese areas are more likely to be seriouslyinjured or killed. Do not allow people to ridein any area of your vehicle that is notequipped with seats and safety belts. Besure everyone in your vehicle is in a seatand using a safety belt properly. Failure tofollow this warning could result in seriouspersonal injury or death.
Make sure to close and latch theliftgate to prevent drawing exhaustfumes into your vehicle. This will alsoprevent passengers and cargo from fallingout. If you must drive with the liftgate open,keep the vents or windows open so outsideair comes into your vehicle. Failure tofollow this warning could result in seriouspersonal injury.
Note:Be careful when opening or closingthe liftgate in a garage or other enclosedarea to avoid damaging the liftgate.
Note:Do not hang anything, for example abike rack, from the glass or liftgate. Thiscould damage the liftgate and itscomponents.
Note:Do not leave the liftgate open whiledriving. This could damage the liftgate andits components.
Opening the Liftgate
Manually
Press the button located in the top of theliftgate pull cup handle to unlatch theliftgate, and then pull on the outsidehandle.
With the Remote Control
Press the button twice withinthree seconds to unlock theliftgate. Manually open theliftgate.
Closing the Liftgate
A handle is located inside the liftgate tohelp with closing.
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POWER LIFTGATE (If Equipped)
WARNINGS
It is extremely dangerous to ride in acargo area, inside or outside of avehicle. In a crash, people riding inthese areas are more likely to be seriouslyinjured or killed. Do not allow people to ridein any area of your vehicle that is notequipped with seats and seatbelts. Makesure everyone in your vehicle is in a seatand properly using a seatbelt. Failure tofollow this warning could result in seriouspersonal injury or death.
Make sure to close and latch theliftgate to prevent drawing exhaustfumes into your vehicle. This will alsoprevent passengers and cargo from fallingout. If you must drive with the liftgate open,keep the vents or windows open so outsideair comes into your vehicle. Failure tofollow this warning could result in seriouspersonal injury.
Keep keys out of reach of children.Do not allow children to operate orplay near an open or moving powerliftgate. You should supervise theoperation of the power liftgate at all times.
Note:Make sure that you close the liftgatebefore operating or moving your vehicle,especially in an enclosure, like a garage ora parking structure. This could damage theliftgate and its components.
Note: Do not hang anything, for examplea bike rack, from the glass or liftgate. Thiscould damage the liftgate and itscomponents.
The liftgate only operates with thetransmission in park (P).
If there is a problem with the open or closerequest, a tone will sound for one of thefollowing reasons:
•The ignition is on and the transmissionis not in park (P).
•The battery voltage is below theminimum operating voltage.
•The liftgate is not fully closed and yourvehicle speed is at or above 3 mph(5 km/h).
If the liftgate starts to close after it hasfully opened, this indicates there may beexcessive weight on the liftgate or apossible strut failure. A repetitive tonesounds and the liftgate closes undercontrol. Remove any excessive weight fromthe liftgate. If the liftgate continues toclose after opening, have the systemchecked by an authorized dealer.
Opening and Closing the Liftgate
WARNING
Make sure all persons are clear of thepower liftgate area before using thepower liftgate control.
Note:Make sure the area behind yourvehicle is free from obstruction and thatthere is enough room for you to operate theliftgate. Objects too close to your vehicle,for example a wall, garage door or anothervehicle may come into contact with themoving liftgate. This could damage theliftgate and its components.
Note: Be careful when opening or closingthe liftgate in a garage or other enclosedarea to avoid damaging the liftgate.
Note: Do not leave the liftgate open whiledriving. This could damage the liftgate andits components.
From the Instrument Panel
Press the button on theinstrument panel.
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With the Remote Control
Press the button twice withinthree seconds.
With the Outside Control Button
Opening the Liftgate
1. Unlock the liftgate with the remotecontrol or power door unlock control.If an intelligent access key is within 3 ft(1 m) of the liftgate, the liftgate unlockswhen you press the liftgate releasebutton.
2.Press the control button located in thetop of the liftgate pull-cup handle.
Note:Allow the power system to open theliftgate. Manually pushing or pulling theliftgate may activate the system’s obstacledetection feature and stop the poweroperation or reverse its direction. Manuallyinterfering with the liftgate motion may alsoreplicate a strut failure.
Closing the Liftgate
WARNING
Keep clear of the liftgate whenactivating the rear switch.
Press and release the liftgate controlbutton.
Stopping the Liftgate Movement
Note:Do not apply sudden excessive forceto the liftgate while it is in motion. Thiscould damage the power liftgate and itscomponents.
You can stop the liftgate movement bydoing any of the following:
•Pressing the liftgate control button.
•Pressing the liftgate button on theremote control twice.
•Pressing the liftgate button on theinstrument panel.
•Moving your foot under and away fromthe center rear bumper in a single-kickmotion.*
*This method only works for vehicles withthe hands-free liftgate feature.
Setting the Liftgate Open Height
1. Open the liftgate.
2.Stop the liftgate movement by pressingthe control button on the liftgate whenit reaches the desired height.
Note:Once the liftgate has stoppedmoving, you can also manually move it tothe desired height.
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3. Press and hold the liftgate controlbutton on the liftgate until you hear atone, indicating programming iscomplete.
Note: You can only use the liftgate controlbutton to program the height.
Note: You cannot program the height if theliftgate position is too low.
The new open liftgate height is recalledwhen the power liftgate is opened. Tochange the programmed height, repeat theabove procedure. Once you open thepower liftgate, you can manually move itto a different height.
Note:The system recalls the newprogrammed height until you reprogram it,even if you disconnect the battery.
When operating the power liftgate afteryou have programmed a lower height thanfully open, you can fully open the liftgateby manually pushing it upward to themaximum open position.
Obstacle Detection
When Closing
The system stops when it detects anobstacle. A tone sounds and the systemreverses to open. Once you remove theobstacle, you can power close the liftgate.
Note:Entering your vehicle while theliftgate is closing can cause your vehicle tobounce and activate obstacle detection. Toprevent this, let the power liftgate closecompletely before you enter your vehicle.Before driving off, check the instrumentcluster for a liftgate or door ajar message orwarning indicator. Failure to do this couldresult in unintentionally leaving the liftgateopen while driving.
When Opening
The system stops when it detects anobstacle and a tone sounds. Once youremove the obstacle, you can continue tooperate the liftgate.
Hands-Free Feature (If Equipped)
Make sure you have an intelligent accesstransmitter within 3 ft (1 m) of the liftgate.
1. Move your foot under and away fromthe rear bumper detection area in asingle-kick motion. Do not move yourfoot sideways or the sensors may notdetect the motion.
2. The liftgate will power open or close.
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Note:Allow the power system to open theliftgate. Manually pushing or pulling theliftgate may activate the system’s obstacledetection feature and stop the poweroperation or reverse its direction. Manuallyinterfering with the liftgate motion may alsoreplicate a strut failure.
Note: Splashing water may cause thehands-free liftgate to open. Keep theintelligent access key away from the rearbumper detection area when washing yourvehicle.
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PASSIVE ANTI-THEFT
SYSTEM
SecuriLock®
The system helps prevent your vehiclefrom starting unless you use a coded keyprogrammed to your vehicle. Using thewrong key may prevent your vehicle fromstarting. A message may appear in theinformation display.
If you are unable to start your vehicle witha correctly coded key, a malfunction hashappened. A message may appear in theinformation display.
Note:The system is not compatible withnon-Ford aftermarket remote start systems.Use of these systems may result in vehiclestarting problems and a loss of securityprotection.
Note:Metallic objects, electronic devicesor a second coded key on the same keychain may cause vehicle starting issues ifthey are too close to the key when startingyour vehicle. Prevent these objects fromtouching the coded key while starting theengine. Switch the ignition off, move allobjects on the key chain away from thecoded key and restart your vehicle if aproblem occurs.
Note:Do not leave a duplicate coded keyin your vehicle. Always take your keys andlock all doors when leaving your vehicle.
Automatic Arming
Your vehicle arms immediately after youswitch the ignition off.
Automatic Disarming
Switching the ignition on with a coded keydisarms your vehicle.
Replacement Keys
Note:Your vehicle comes equipped withtwo integrated keyhead transmitters or twointelligent access keys.
The integrated keyhead transmitterfunctions as a programmed ignition keythat operates all the locks and starts yourvehicle, as well as a remote control.
The intelligent access key functions as aprogrammed key that operates the driverdoor lock and activates the intelligentaccess with push button start system, aswell as a remote control.
If your programmed transmitters orstandard SecuriLock coded keys(integrated keyhead transmitters only) arelost or stolen and you do not have an extracoded key, you will need to have yourvehicle towed to an authorized dealer. Youneed to erase the key codes from yourvehicle and program new coded keys.
Store an extra programmed key away fromyour vehicle in a safe place to help preventany inconveniences. See your authorizeddealer to purchase additional spare orreplacement keys.
Programming a Spare IntegratedKeyhead Transmitter
Note:You can program a maximum of eightcoded keys to your vehicle. All eight can beintegrated keyhead transmitters.
You can program your own integratedkeyhead transmitter or standardSecuriLock coded keys to your vehicle. Thisprocedure will program both the vehicleimmobilizer keycode and the remote entryportion of the remote control to yourvehicle
Only use integrated keyhead transmittersor standard SecuriLock keys.
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You must have two previouslyprogrammed coded keys and the newunprogrammed key readily accessible. Seeyour authorized dealer to have the sparekey programmed if two previouslyprogrammed coded keys are not available.
Read and understand the entire procedurebefore you begin.
1.Insert the first previously programmedcoded key into the ignition.
2.Switch the ignition from off to on. Keepthe ignition on for at least threeseconds, but no more than 10 seconds.
3.Switch the ignition off and remove thefirst coded key from the ignition.
4. After three seconds but within 10seconds of switching the ignition off,insert the second previously coded keyinto the ignition.
5.Switch the ignition from off to on. Keepthe ignition on for at least threeseconds, but no more than 10 seconds.
6.Switch the ignition off and remove thesecond previously programmed codedkey from the ignition.
7. After three seconds but within 10seconds of switching the ignition offand removing the previouslyprogrammed coded key, insert the newunprogrammed key into the ignition.
8.Switch the ignition from off to on. Keepthe ignition on for at least six seconds.
9.Remove the newly programmed codedkey from the ignition.
If the key has been successfullyprogrammed it will start your vehicle andoperate the remote entry system (if thenew key is an integrated keyheadtransmitter).
If programming was not successful, wait10 seconds and repeat Steps 1 through 8.If you are still unsuccessful, take yourvehicle to your authorized dealer.
Programming a Spare IntelligentAccess Key
See your authorized dealer to haveadditional keys programmed to yourvehicle.
ANTI-THEFT ALARM (If Equipped)
The system warns you of an unauthorizedentry to your vehicle. It triggers if any door,the luggage compartment or the hoodopens without using the key or remotecontrol.
The direction indicators flash and the hornsounds if unauthorized entry is attemptedwhile the alarm is armed.
Take all remote controls to an authorizeddealer if there is any potential alarmproblem with your vehicle.
Arming the Alarm
The alarm is ready to arm when there isnot a key in the ignition. Electronically lockthe vehicle to arm the alarm.
Disarming the Alarm
Disarm the alarm by any of the followingactions:
•Unlock the doors or luggagecompartment with the remote controlor keyless entry keypad.
•Switch the ignition on or start thevehicle.
•Use a key in the driver’s door to unlockthe vehicle, then switch the ignition onwithin 12 seconds.
Note:Pressing the panic button on theremote control will stop the horn and signalindicators, but will not disarm the system.
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